SlideShare a Scribd company logo
1 of 11
1




                Client Success                                    Stephen King, @stephdokin
Portfolio Examples – How May We Help You?                         http://www.stephdokin.com
             Winter, 2012/2013 Confidential                       stephen@stephdokin.com
        © 2012 Stephdokin Inc. Private. All rights reserved. Unauthorized duplication is prohibited.
2
Some context
Past:                         Stephen King has 25 year career in
                            software industry driving over $500M in
                              revenue and participating in over 50
                           product and program launches / lifecycles.
                             A combination of strategic leadership,
                              branding/marketing, deep technical
                               background, product and customer
Present:                        experience management (CEM).

               “Customer-centric,
                  Data driven
                  Leadership”
3
Curve Dental: Dental Practice Management Software
 Developed business plan
  and go-to-market sales
  forecast used to raise $2M
 Competitive research with
  124 competitors;
  establishing product value
  proposition niche and
  pricing model
 Contacted, negotiated and
  signed contracts
  with two U.S. dental
  distributors giving
  reach to over 1,500
  field agents nationwide;
  established
  agent community /
  sales portal
 Launched Orasphere
  CurveED dental
  education product


                               Create apps for Blackberry and Android using
                               only XML … in about a week. See slides 21 & 22.
4
Trilogy Software: Professional Tax Preparation Software
 Developed business plan,
  investor deck and pro forma
  forecasts used to raise $3.3M
 Worked with team to launch
  DoxCycle Tax Source Document
  Scanning and Management;
  press releases, eCommerce,
  web development, sales
  pipeline, CRM
 Competitive research
 SaaS Price modeling (tiers and
  price points)
 Established mailing lists,
  monthly newsletter and social
  media
 Developed Branding and Go-To-
  Market strategy
 Provide traditional ad agency
  services such as media
  purchasing, creative and print /
  trade show campaigns
 Launch TaxCycle, fall/winter
  2012
5
Mob4Hire: Global Crowd Mobile App and SMS Testing
 Developed business plan,
  investor deck, pro forma’s
  and term sheets; raised
  $1M for company
 Created good global presence
  through blog, media, content
  marketing, social and SEO
 Developed branding and
  marketing execution, created
  website, established CRM,
  sales funnel, partner
  programs, product
  management, eCommerce,
  finance & price models,
  managed advisor and
  shareholder relationships
 Grew community to
  59K global testers on
  444 carriers in 156
  countries
 Launching new
  Android SMS Testing
  App fall, 2012
6
Jazzit: Professional Accountant Working Paper Templates
 Website renovation; from circa
  2001 website  2011
 Branding redefinition; logo’s,
  product lineup + marketing
  statements
 TCELab CRDc Customer Survey
  + Marketing Benefit
  Quantification
 Established web and sales
  analytics for mgmt reporting
 Marketing kickstart: Established
  mailing lists, monthly client
  newsletter, sales campaigns /
  pipeline mgmt + sales collateral,
  established social media
  activities
 Recreated Trade Show booth
  experience
 Negotiated purchasing and
  transfer of jazzit.com and
  @jazzit
 Created business plan to grow
  revenues 100% in two years
7
Kryos Velocity: SaaS Enterprise Mobile Development
 Conducted competitive research
  (19 competitors)
 Established brand personality,
  value proposition niche and
  product messaging
 Pricing research and
  development of SaaS
  tiered pricing model
 Worked with web
  team for design, copy,
  social media, and
  content marketing
  excellence
 P.R. launch of new
  Velocity Platform
 Developed
  Go-To-Market
  Strategy and Pro
  Forma Forecasts
8
Kashoo: Cloud and iPad Accounting
 Completed web and business
  audit for recommendations to
  CEO + Board / Investors
 Built models to introduce SaaS
  tiering with Freemium “try before
  you buy”; analysed browser and
  iPad sales funnels
 Introduced data driven
  leadership and mentoring;
  technical guidance to setup web
  and pipeline analytics
 Developed Kashoo Accountant
  “Brand-on-a-Page” messaging
 Provided guidance and Go-To-
  Market plan for development and
  and launch of Kashoo MVP
  Accountant and Bookkeeper
  program
 With TCELab, ran and compiled
  CRDc Customer Relationship
  Survey for insights re: strategic
  customer planning
9
ECO Canada: Environmental Careers Online Community
 Developed ECO Canada product
  roadmap and forecasts to drive
  product revenue 400% in 3
  years
 Helped drive shift from gov’t
  funding to product revenue
 Created digital / web strategy
  and work with executive team
  to drive execution
10
ReservEase Online Hotel Management
 Outside In Brand Audit (Competitive Review, SEO Keyword Analysis, Website review)
 New brand definition (logo, colours, focused value proposition and main messaging)
 New website theme and design
 Content Publishing and social media strategy
11
 TCELab Clients




 Customer Relationship
  Diagnostic (CRDc)
 Big Data Audit
 Linkage Analysis
 Customer and End-User Survey,
  analysis & reports
 Competitive Research
 Investor customer diligence
 For TCELab client case studies:   Create apps for Blackberry and Android using
  http://www.tcelab.com/clients     only XML … in about a week. See slides 21 & 22.

More Related Content

More from Stephen King

Eleven Essentials for Salespeople
Eleven Essentials for SalespeopleEleven Essentials for Salespeople
Eleven Essentials for SalespeopleStephen King
 
Eleven Essentials for Communicators
Eleven Essentials for CommunicatorsEleven Essentials for Communicators
Eleven Essentials for CommunicatorsStephen King
 
Total Customer Experience Management Overview #TCE #CEM -- The Why, What and...
Total Customer Experience Management Overview #TCE #CEM  -- The Why, What and...Total Customer Experience Management Overview #TCE #CEM  -- The Why, What and...
Total Customer Experience Management Overview #TCE #CEM -- The Why, What and...Stephen King
 
Eleven Essentials For Entrepreneurs
Eleven Essentials For EntrepreneursEleven Essentials For Entrepreneurs
Eleven Essentials For EntrepreneursStephen King
 
Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...Stephen King
 
Make Money with Big Data (TCELab)
Make Money with Big Data (TCELab)Make Money with Big Data (TCELab)
Make Money with Big Data (TCELab)Stephen King
 
Jazzit score sample_32_page_report
Jazzit score sample_32_page_reportJazzit score sample_32_page_report
Jazzit score sample_32_page_reportStephen King
 
Mob4Hire Mobile App Usability (MobExperience) Overview
Mob4Hire Mobile App Usability (MobExperience) OverviewMob4Hire Mobile App Usability (MobExperience) Overview
Mob4Hire Mobile App Usability (MobExperience) OverviewStephen King
 
Mob4Hire releases Mobile Apps report from "Global Wireless Satisfaction Surve...
Mob4Hire releases Mobile Apps report from "Global Wireless Satisfaction Surve...Mob4Hire releases Mobile Apps report from "Global Wireless Satisfaction Surve...
Mob4Hire releases Mobile Apps report from "Global Wireless Satisfaction Surve...Stephen King
 
Commercialization Challenges Of Mobile Software Development In A Fragmented M...
Commercialization Challenges Of Mobile Software Development In A Fragmented M...Commercialization Challenges Of Mobile Software Development In A Fragmented M...
Commercialization Challenges Of Mobile Software Development In A Fragmented M...Stephen King
 

More from Stephen King (10)

Eleven Essentials for Salespeople
Eleven Essentials for SalespeopleEleven Essentials for Salespeople
Eleven Essentials for Salespeople
 
Eleven Essentials for Communicators
Eleven Essentials for CommunicatorsEleven Essentials for Communicators
Eleven Essentials for Communicators
 
Total Customer Experience Management Overview #TCE #CEM -- The Why, What and...
Total Customer Experience Management Overview #TCE #CEM  -- The Why, What and...Total Customer Experience Management Overview #TCE #CEM  -- The Why, What and...
Total Customer Experience Management Overview #TCE #CEM -- The Why, What and...
 
Eleven Essentials For Entrepreneurs
Eleven Essentials For EntrepreneursEleven Essentials For Entrepreneurs
Eleven Essentials For Entrepreneurs
 
Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...
 
Make Money with Big Data (TCELab)
Make Money with Big Data (TCELab)Make Money with Big Data (TCELab)
Make Money with Big Data (TCELab)
 
Jazzit score sample_32_page_report
Jazzit score sample_32_page_reportJazzit score sample_32_page_report
Jazzit score sample_32_page_report
 
Mob4Hire Mobile App Usability (MobExperience) Overview
Mob4Hire Mobile App Usability (MobExperience) OverviewMob4Hire Mobile App Usability (MobExperience) Overview
Mob4Hire Mobile App Usability (MobExperience) Overview
 
Mob4Hire releases Mobile Apps report from "Global Wireless Satisfaction Surve...
Mob4Hire releases Mobile Apps report from "Global Wireless Satisfaction Surve...Mob4Hire releases Mobile Apps report from "Global Wireless Satisfaction Surve...
Mob4Hire releases Mobile Apps report from "Global Wireless Satisfaction Surve...
 
Commercialization Challenges Of Mobile Software Development In A Fragmented M...
Commercialization Challenges Of Mobile Software Development In A Fragmented M...Commercialization Challenges Of Mobile Software Development In A Fragmented M...
Commercialization Challenges Of Mobile Software Development In A Fragmented M...
 

Recently uploaded

Guide to Networking Essentials 8th Edition by Greg Tomsho solution manual.doc
Guide to Networking Essentials 8th Edition by Greg Tomsho solution manual.docGuide to Networking Essentials 8th Edition by Greg Tomsho solution manual.doc
Guide to Networking Essentials 8th Edition by Greg Tomsho solution manual.docssuserf63bd7
 
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdfInnomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdfInnomantra
 
Pay after result spell caster (,$+27834335081)@ bring back lost lover same da...
Pay after result spell caster (,$+27834335081)@ bring back lost lover same da...Pay after result spell caster (,$+27834335081)@ bring back lost lover same da...
Pay after result spell caster (,$+27834335081)@ bring back lost lover same da...BabaJohn3
 
HAL Financial Performance Analysis and Future Prospects
HAL Financial Performance Analysis and Future ProspectsHAL Financial Performance Analysis and Future Prospects
HAL Financial Performance Analysis and Future ProspectsRajesh Gupta
 
Constitution of Company Article of Association
Constitution of Company Article of AssociationConstitution of Company Article of Association
Constitution of Company Article of Associationseri bangash
 
PitchBook’s Guide to VC Funding for Startups
PitchBook’s Guide to VC Funding for StartupsPitchBook’s Guide to VC Funding for Startups
PitchBook’s Guide to VC Funding for StartupsAlejandro Cremades
 
Your Work Matters to God RestorationChurch.pptx
Your Work Matters to God RestorationChurch.pptxYour Work Matters to God RestorationChurch.pptx
Your Work Matters to God RestorationChurch.pptxOs Hillman
 
How to refresh to be fit for the future world
How to refresh to be fit for the future worldHow to refresh to be fit for the future world
How to refresh to be fit for the future worldChris Skinner
 
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.daisycvs
 
Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)Alejandro Cremades
 
Raising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE VenturesRaising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE VenturesAlejandro Cremades
 
NFS- Operations Presentation - Recurrent
NFS- Operations Presentation - RecurrentNFS- Operations Presentation - Recurrent
NFS- Operations Presentation - Recurrenttoniquemcintosh1
 
Creating an Income Statement with Forecasts: A Simple Guide and Free Excel Te...
Creating an Income Statement with Forecasts: A Simple Guide and Free Excel Te...Creating an Income Statement with Forecasts: A Simple Guide and Free Excel Te...
Creating an Income Statement with Forecasts: A Simple Guide and Free Excel Te...Aurelien Domont, MBA
 
Global Internal Audit Standards 2024.pdf
Global Internal Audit Standards 2024.pdfGlobal Internal Audit Standards 2024.pdf
Global Internal Audit Standards 2024.pdfAmer Morgan
 
Progress Report - UKG Analyst Summit 2024 - A lot to do - Good Progress1-1.pdf
Progress Report - UKG Analyst Summit 2024 - A lot to do - Good Progress1-1.pdfProgress Report - UKG Analyst Summit 2024 - A lot to do - Good Progress1-1.pdf
Progress Report - UKG Analyst Summit 2024 - A lot to do - Good Progress1-1.pdfHolger Mueller
 
MichaelStarkes_UncutGemsProjectSummary.pdf
MichaelStarkes_UncutGemsProjectSummary.pdfMichaelStarkes_UncutGemsProjectSummary.pdf
MichaelStarkes_UncutGemsProjectSummary.pdfmstarkes24
 
What is paper chromatography, principal, procedure,types, diagram, advantages...
What is paper chromatography, principal, procedure,types, diagram, advantages...What is paper chromatography, principal, procedure,types, diagram, advantages...
What is paper chromatography, principal, procedure,types, diagram, advantages...srcw2322l101
 
The Risks of Ignoring Bookkeeping in Your Business
The Risks of Ignoring Bookkeeping in Your BusinessThe Risks of Ignoring Bookkeeping in Your Business
The Risks of Ignoring Bookkeeping in Your BusinessYourLegal Accounting
 
Toyota Kata Coaching for Agile Teams & Transformations
Toyota Kata Coaching for Agile Teams & TransformationsToyota Kata Coaching for Agile Teams & Transformations
Toyota Kata Coaching for Agile Teams & TransformationsStefan Wolpers
 
PEMATANG SIANTAR 0851/8063/4797 JUAL OBAT ABORSI CYTOTEC PEMATANG SIANTAR
PEMATANG SIANTAR 0851/8063/4797 JUAL OBAT ABORSI CYTOTEC PEMATANG SIANTARPEMATANG SIANTAR 0851/8063/4797 JUAL OBAT ABORSI CYTOTEC PEMATANG SIANTAR
PEMATANG SIANTAR 0851/8063/4797 JUAL OBAT ABORSI CYTOTEC PEMATANG SIANTARdoktercalysta
 

Recently uploaded (20)

Guide to Networking Essentials 8th Edition by Greg Tomsho solution manual.doc
Guide to Networking Essentials 8th Edition by Greg Tomsho solution manual.docGuide to Networking Essentials 8th Edition by Greg Tomsho solution manual.doc
Guide to Networking Essentials 8th Edition by Greg Tomsho solution manual.doc
 
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdfInnomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
 
Pay after result spell caster (,$+27834335081)@ bring back lost lover same da...
Pay after result spell caster (,$+27834335081)@ bring back lost lover same da...Pay after result spell caster (,$+27834335081)@ bring back lost lover same da...
Pay after result spell caster (,$+27834335081)@ bring back lost lover same da...
 
HAL Financial Performance Analysis and Future Prospects
HAL Financial Performance Analysis and Future ProspectsHAL Financial Performance Analysis and Future Prospects
HAL Financial Performance Analysis and Future Prospects
 
Constitution of Company Article of Association
Constitution of Company Article of AssociationConstitution of Company Article of Association
Constitution of Company Article of Association
 
PitchBook’s Guide to VC Funding for Startups
PitchBook’s Guide to VC Funding for StartupsPitchBook’s Guide to VC Funding for Startups
PitchBook’s Guide to VC Funding for Startups
 
Your Work Matters to God RestorationChurch.pptx
Your Work Matters to God RestorationChurch.pptxYour Work Matters to God RestorationChurch.pptx
Your Work Matters to God RestorationChurch.pptx
 
How to refresh to be fit for the future world
How to refresh to be fit for the future worldHow to refresh to be fit for the future world
How to refresh to be fit for the future world
 
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
 
Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)
 
Raising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE VenturesRaising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE Ventures
 
NFS- Operations Presentation - Recurrent
NFS- Operations Presentation - RecurrentNFS- Operations Presentation - Recurrent
NFS- Operations Presentation - Recurrent
 
Creating an Income Statement with Forecasts: A Simple Guide and Free Excel Te...
Creating an Income Statement with Forecasts: A Simple Guide and Free Excel Te...Creating an Income Statement with Forecasts: A Simple Guide and Free Excel Te...
Creating an Income Statement with Forecasts: A Simple Guide and Free Excel Te...
 
Global Internal Audit Standards 2024.pdf
Global Internal Audit Standards 2024.pdfGlobal Internal Audit Standards 2024.pdf
Global Internal Audit Standards 2024.pdf
 
Progress Report - UKG Analyst Summit 2024 - A lot to do - Good Progress1-1.pdf
Progress Report - UKG Analyst Summit 2024 - A lot to do - Good Progress1-1.pdfProgress Report - UKG Analyst Summit 2024 - A lot to do - Good Progress1-1.pdf
Progress Report - UKG Analyst Summit 2024 - A lot to do - Good Progress1-1.pdf
 
MichaelStarkes_UncutGemsProjectSummary.pdf
MichaelStarkes_UncutGemsProjectSummary.pdfMichaelStarkes_UncutGemsProjectSummary.pdf
MichaelStarkes_UncutGemsProjectSummary.pdf
 
What is paper chromatography, principal, procedure,types, diagram, advantages...
What is paper chromatography, principal, procedure,types, diagram, advantages...What is paper chromatography, principal, procedure,types, diagram, advantages...
What is paper chromatography, principal, procedure,types, diagram, advantages...
 
The Risks of Ignoring Bookkeeping in Your Business
The Risks of Ignoring Bookkeeping in Your BusinessThe Risks of Ignoring Bookkeeping in Your Business
The Risks of Ignoring Bookkeeping in Your Business
 
Toyota Kata Coaching for Agile Teams & Transformations
Toyota Kata Coaching for Agile Teams & TransformationsToyota Kata Coaching for Agile Teams & Transformations
Toyota Kata Coaching for Agile Teams & Transformations
 
PEMATANG SIANTAR 0851/8063/4797 JUAL OBAT ABORSI CYTOTEC PEMATANG SIANTAR
PEMATANG SIANTAR 0851/8063/4797 JUAL OBAT ABORSI CYTOTEC PEMATANG SIANTARPEMATANG SIANTAR 0851/8063/4797 JUAL OBAT ABORSI CYTOTEC PEMATANG SIANTAR
PEMATANG SIANTAR 0851/8063/4797 JUAL OBAT ABORSI CYTOTEC PEMATANG SIANTAR
 

Stephdokin Client Portfolio Fall 2012

  • 1. 1 Client Success Stephen King, @stephdokin Portfolio Examples – How May We Help You? http://www.stephdokin.com Winter, 2012/2013 Confidential stephen@stephdokin.com © 2012 Stephdokin Inc. Private. All rights reserved. Unauthorized duplication is prohibited.
  • 2. 2 Some context Past: Stephen King has 25 year career in software industry driving over $500M in revenue and participating in over 50 product and program launches / lifecycles. A combination of strategic leadership, branding/marketing, deep technical background, product and customer Present: experience management (CEM). “Customer-centric, Data driven Leadership”
  • 3. 3 Curve Dental: Dental Practice Management Software  Developed business plan and go-to-market sales forecast used to raise $2M  Competitive research with 124 competitors; establishing product value proposition niche and pricing model  Contacted, negotiated and signed contracts with two U.S. dental distributors giving reach to over 1,500 field agents nationwide; established agent community / sales portal  Launched Orasphere CurveED dental education product Create apps for Blackberry and Android using only XML … in about a week. See slides 21 & 22.
  • 4. 4 Trilogy Software: Professional Tax Preparation Software  Developed business plan, investor deck and pro forma forecasts used to raise $3.3M  Worked with team to launch DoxCycle Tax Source Document Scanning and Management; press releases, eCommerce, web development, sales pipeline, CRM  Competitive research  SaaS Price modeling (tiers and price points)  Established mailing lists, monthly newsletter and social media  Developed Branding and Go-To- Market strategy  Provide traditional ad agency services such as media purchasing, creative and print / trade show campaigns  Launch TaxCycle, fall/winter 2012
  • 5. 5 Mob4Hire: Global Crowd Mobile App and SMS Testing  Developed business plan, investor deck, pro forma’s and term sheets; raised $1M for company  Created good global presence through blog, media, content marketing, social and SEO  Developed branding and marketing execution, created website, established CRM, sales funnel, partner programs, product management, eCommerce, finance & price models, managed advisor and shareholder relationships  Grew community to 59K global testers on 444 carriers in 156 countries  Launching new Android SMS Testing App fall, 2012
  • 6. 6 Jazzit: Professional Accountant Working Paper Templates  Website renovation; from circa 2001 website  2011  Branding redefinition; logo’s, product lineup + marketing statements  TCELab CRDc Customer Survey + Marketing Benefit Quantification  Established web and sales analytics for mgmt reporting  Marketing kickstart: Established mailing lists, monthly client newsletter, sales campaigns / pipeline mgmt + sales collateral, established social media activities  Recreated Trade Show booth experience  Negotiated purchasing and transfer of jazzit.com and @jazzit  Created business plan to grow revenues 100% in two years
  • 7. 7 Kryos Velocity: SaaS Enterprise Mobile Development  Conducted competitive research (19 competitors)  Established brand personality, value proposition niche and product messaging  Pricing research and development of SaaS tiered pricing model  Worked with web team for design, copy, social media, and content marketing excellence  P.R. launch of new Velocity Platform  Developed Go-To-Market Strategy and Pro Forma Forecasts
  • 8. 8 Kashoo: Cloud and iPad Accounting  Completed web and business audit for recommendations to CEO + Board / Investors  Built models to introduce SaaS tiering with Freemium “try before you buy”; analysed browser and iPad sales funnels  Introduced data driven leadership and mentoring; technical guidance to setup web and pipeline analytics  Developed Kashoo Accountant “Brand-on-a-Page” messaging  Provided guidance and Go-To- Market plan for development and and launch of Kashoo MVP Accountant and Bookkeeper program  With TCELab, ran and compiled CRDc Customer Relationship Survey for insights re: strategic customer planning
  • 9. 9 ECO Canada: Environmental Careers Online Community  Developed ECO Canada product roadmap and forecasts to drive product revenue 400% in 3 years  Helped drive shift from gov’t funding to product revenue  Created digital / web strategy and work with executive team to drive execution
  • 10. 10 ReservEase Online Hotel Management  Outside In Brand Audit (Competitive Review, SEO Keyword Analysis, Website review)  New brand definition (logo, colours, focused value proposition and main messaging)  New website theme and design  Content Publishing and social media strategy
  • 11. 11 TCELab Clients  Customer Relationship Diagnostic (CRDc)  Big Data Audit  Linkage Analysis  Customer and End-User Survey, analysis & reports  Competitive Research  Investor customer diligence  For TCELab client case studies: Create apps for Blackberry and Android using http://www.tcelab.com/clients only XML … in about a week. See slides 21 & 22.