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Warning:
Education for Real Estate
Professionals is not enough to
add higher value
Stefan Negritoiu
Co-founder, Romanian Real Estate Network December 5, 2008

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Agenda
What makes a professional a professional?
DIY (Do-It-Yourself) vs. Full-service on the real estate market
State of affairs on the Romanian market
The missing link to becoming a market of recognized
professionals

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Let’s look at a few established professions...

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Doctors, Nurses
Specialized education: Specialized tools:
2-6 years

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Architects
Specialized education: Specialized tools:
2-4 years

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Accountant, Financial analyst
Specialized education: Specialized tools:
2-4 years

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Specialized
Education
Professionals
(Specialists)
Specialized
Tools

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RE agents, appraisers,
mortgage and land record specialists
Specialized education: Specialized tools:
0-24 months

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Why should I care?
1) Difficult to win business

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Added Value
10
1
Non-specialist Specialist
(Education + Tools + Experience)

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Why should I care?
2) Easy to lose business

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Non-specialist (i.e. your clients) Specialist (i.e. you)
DIY (Do-It-Yourself) Full-service
FSBO (For-Sale-By-Owner) Real Estate Brokers
Plan General press
(when should I sell?)
Prepare Point-and-shoot camera
(how should I prepare?)
Promote Classifieds
(how do I find a buyer?) (newspapers, “portals”)
Negotiate Haggling
(how do I get the right price?)
Close Bureaucracy
(what paperwork do I need?)
Payment Stress
(how do I get my money?)

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No wonder is hard to show value...
“Since the client doesn’t think of you as a provider of services, but
rather as a worthless amateur, it’s very obvious the situation is a
non-starter.
“Often, you look bad in front of a client right from the start; I’ve
been through many such situations; clients would ask me how much
their house is worth, I’d tell them, to which they quickly reply that
another real estate agent told them they could get 10K more.”
“At present, whether your client is a seller or buyer, trust in real
estate agents is relatively low; there are many outfits claiming to
broker transactions... some more professional, others a lot less...”
*quotes from a RoREN market study surveyed in Sept. 2007

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Yes Virginia, there is a better way...
1) Study, study, study
2) Build, sell, buy, and use tools, tools, tools

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Statistically-valid statistics

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Information exchange platform / MLS
Developer
Real Real
SellWell
Estate Estate
FairPlay
Broker Broker
Real
Estate
Broker

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Marketing tools:
1) Market segmentation
2) A/B testing

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Non-specialist (i.e. your clients) Specialist (i.e. you)
DIY (Do-It-Yourself) Full-service
FSBO (For-Sale-By-Owner) Real Estate Brokers
Plan General press Statistics
(when should I sell?)
Prepare Point-and-shoot camera Improvements,
(how should I prepare?) decoration,
photography
Promote Classifieds Marketing, CRM,
(how do I find a buyer?) (newspapers, “portals”) MLS
Negotiate Haggling Less emotion, more
(how do I get the right price?) market analysis
Close Bureaucracy Simplicity,
(what paperwork do I need?) automation
Payment Stress Financing, escrow,
(how do I get my money?) insurance, safe

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Call to Action
Learn, practice, repeat...
Differentiate yourself through the use of specialized tools
Join RoREN to build the next generation information
infrastructure for the real estate market
Thank you! © 2008 RoREN Development S.A.