Enterprise Search and Discovery for Knowledge Sharing
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The document discusses enterprise search and discovery tools. It describes how enterprise search allows users to search internal documents and colleagues' favorite websites rather than just the public web. This provides more relevant results from knowledge repositories and shares expertise within communities on topics like talent management and innovation. Enterprise social search brings benefits like social intelligence, expertise sharing, social productivity, and knowledge sharing and learning.
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Enterprise Search and Discovery for Knowledge Sharing
- 1. Putting Enterprise Search and Discovery to Work Steve Dale Associate Consultant IDeA Information Management and Collaboration 14-15 May 2008
- 4. Suppose that you’re working on a project You need relevant information
- 5. You could search the web… … but are you feeling lucky?
- 6. … but is it relevant? Most likely, you will find a lot of information….
- 7. Your job. Your project. The web does not know your world.
- 8. They know you. They understand your needs. Your colleagues could help.
- 9. They have so much information you could use. But they’re not around just now
- 10. … you could search… What if… ..your colleagues’ favourite websites?
- 11. Or search among your team’s documents Sitting on the server… invisible to Google
- 12. Welcome to Enterprise Social Search!
- 13. What is ‘the enterprise” 320 facilitated communities 10,500 users Local Government
- 14. Knowledge Repositories vs. Knowledge Sharing
- 15. Using enterprise social search
- 16. Enterprise social search results Web sites agreed through community collaboration
- 17. Customising the web search
- 18. Web search
- 19. Enterprise social web search Community selected websites
- 21. Search within the community
- 22. Innovation Community Community’s favourite websites
- 23. Enterprise social search – options explored http://www.eep.ac.uk http://rollyo.com http://www.google.com/coop/ http://www.exalead.co.uk
- 25. Thankyou Steve Dale [email_address] [email_address] Acknowledgements: With thanks to Enterprise Social Search www.enterprisesocialsearch.com for providing inspiration for slides 4-11
Notas del editor
- A presentation about how enterprise social networking can be used to improve the relevance of knowledge and information flows across collaborative networks such as Communities of Practice.