2. 1. COMMUNICATION
2. VERBAL COMMUNICATION
3. ORAL COMMUNICATION
4. FORMS OF ORAL COMMUNICATION
5. WRITTEN COMMUNICATION
6. FORMS OF WRITTEN COMMUNICATION
7. COMPARISON BETWEEN VERBAL AND
NON-VERBAL.

3.  Communication is the process of transferring
information from sender to receiver.
 There are two types of communication
1. Verbal
2. Non-verbal

4.  Non-verbal communication is communication
through sending and receiving wordless
clues.

5.  Verbal communication is the use of sound and
words to express yourself – i.e. message, idea,
thoughts, feelings etc.
There are two types of verbal communication.
1. Oral
2. Written

6.  Transformation is done by speech.
 Its effect is depends on clarity, pause in sentence,
loudness (when required).
 Less effective if used without eye to eye contact,
proper gesture and feelings ( non verbal).
 Most powerful tool of mass communication. Our
P.M. Shri Narendra modi is master in this
communicaion.

7.  Face to face conversations.
 Telephone conversations.
 Meetings.
 Group discussions.
 Video conferences.

9.  Express by written words.
 Proof of communication is automatically
generated in this communication.
 long term data storage & Documentation
possible.
 Must be used properly in legal procedures.

10.  Memos.
 Letters.
 Circulars.
 Reports.
 Bulletins.
 Manuals.

12. Verbal Non-verbal
 Uses oral & written.
 Easy to understand.
 Highly structure.
 Begins and ends with
words.
 Less and delayed
feedback.
 This is not.
 Difficult to understand.
 Has lacks of formal
structure.
 Continues until the
purpose achieved.
 Gives a lot feedback.

13.  In the end, verbal communication means via
using word we can communicate easily and
speedy.
 It has two type: (i)Oral & (ii)written.
 It is highly structured so we can understand
properly.
 It has less feedback.