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  1. 1 Name SUBHASIS MUKHERJEE Designation Manager Current Location Mumbai Email Subhasis020219@gmail.com Mobile +91 9833925024 o Currently work at Capgemini India Private Ltd o Previously work at Tech Mahindra Ltd and RS Software Ltd. o Total Experience 16 years 9 Month o Looking an opportunity where I can explore my knowledge as Project Manager / Service Delivery Manager /Scrum Master / Business Analyst / PMO Manager. o 5.5 years on VISA payment System at RS SOFTWARE o 11+ years on Telecom at Cap Gemini and Tech Mahindra for Orange Business Service and British Telecom  Certification on Information Technology Project Management from Indian Institute of Technology (IIT).  Microsoft Certified Professional on Microsoft Dot net Web Application using C#, 2006  ITIL® version V3. Foundation Level  EM Certification Foundation Level (Capgemini Internal)  Professional Scrum Master Level 1 from Scrum.org  Project Star Award in 2012 from Capgemini India Pvt Ltd  Team Extra Miler Award in 2011 from Capgemini India Pvt Ltd  Master of Business Administration (MBA) on Information Technology from Sikkim Manipal University Jan 2008.  Master Degree in Computer Application (MCA) from Indira Gandhi National Open University, India, 2004  PostGraduate Diploma in Computer Application (PGDCA) from Regional Computer Center (Jadavpur University Campus),India,1997  Bachelor Degree in Science (B.Sc.) on Physics from Calcutta University, India, 1995 Organization Duration Cap Gemini India Private Ltd January 2009 to till date Tech Mahindra Ltd March 2006 to January 2009 RS Software India Ltd. August 2000 to March 2006 Induswork TechnologyPvt Ltd June 2000 to August 2000 Project Management Tool CLARITY, Workbench, Team forge, XIRA, LEAN KIT Reporting Tool(Financial) End to End Finance of the project Financial Tracking Sheet(FTS) Engagement Standard Report (ESR) Bid Control sheet (BCS) N2K (Global Financial system view) Migration Tool Visual Basic Upgrade Companion (VBUC) Profile . Certification ... … Award received . Experience . Education . Competenc y .
  2. 2 Web Tools Visual Interdev, Visual Studio .NET Modeling Tools Rational Rose, Platinum ER WIN, Power Designer Other Tool SVN, Cruse Controle.NET, SOAP UI Technical Competency  Implementing web service in C#  C# console application Visual Basic upgrade companion to migrate VB6.0 application to C#  ASP.NET, XSLT, XML, WEBSERVICE Database Third Party Tools ORACLE, SQL SERVER Microsoft Visio Estimation Abacus Creation according to complexity of the system,  Work Break down Structure. Delivery lead sales  Making a proposal to automate manual support activity to upload data  Done Cost Benefit Analysis  Calculate break-even-point  Total Cost and Effort estimation Operating Systems WINDOWS 7, WINDOWS 2008 R2 Domain – Telecom (Orange Business Service & British Telecom from April 2006 to till date)  IP Provisioning,  Router (CE, PE) provisioning, Commercial (International, Modem, 3G Ramming, BSF option, SIM card, Connection card, ADSL Option) parameter and Technical Parameter (IP address, password, Strong Authentication Parameter) management  Radius Configuration management of various Architecture like CISCO, JUNIPER, COSINE  Intranet, Fleet and User management  Generate file for Billing application BID – Management (New opportunity)  Performed Role as Business analyst in SACRE WATOO Rewrite  Convert Functional document to Use Case  Break High level Requirement to Primary and secondary use case  Creating Activity Diagram and Sequence Diagram of process flow  Analysis Mockup of new UI and prepare Low level design Document Agreed functional scope with the client during workshop Determine pricing structure of the Project.  Fixed Price – if Scope is well defined before start of the project  Time & Money – if Scope is not well defined and gradually known with the progression of the project  Time & Money and Fixed price both – if scope is partially clear initially and partially will be cleared on the progression of the Project
  3. 3 Dec-2016 to till date at Capgemini India Pvt Ltd. Project Name OBS-SCA SACRE WATOO - Rewrite Client ORANGE BUSINESS SERVICE Role Business Analyst About Project Re-write Exiting application in Responsive Technology (Angular JS MVC, Bootstrap, HTML 5, C#, ADO.NET) As Business Analyst  Performed Role as Business analyst in SACRE WATOO Rewrite  Convert Functional document to Use Case  Break High level Requirement to Primary and secondary use case  Creating Activity Diagram and Sequence Diagram of process flow  Analysis Mockup of new UI and prepare Low level design Document  Agreed functional scope with the client during workshop Challenge  Merging use case of existing application of SACRE & WATOO in “To-Be” system to increase % of commonality of two application to reduce cost of the project which will fit in client Budget Jan-2009 to till date at Capgemini India Pvt Ltd. Project Name OBS-SCA SACRE WATOO and CLARA Client ORANGE BUSINESS SERVICE Role Project Manager / Scrum Master About Project OBS (Orange Business Service) is part of France telecom. SCA (Service configuration and Activation) is one of the critical applications of OSS for OBS. This is fixed price project. Two application in SCA part are called as SACRE WATOO and CLARA This project is ADM project. Delivery Model This project is executed in Classical Right Shore Model. Capgemini France is a ownership of P/L account. Capgemini India is working as Back office. There is Intercompany agreement Capgemini France and Capgemini India. Contract is signed off between Capgemini France and OBS. Intercompany agreement is signed off between Capgemini France and Capgemini India Pricing Model  Capgemini France charge to the client according to blended rate fixed during contract negotiation.  Capgemini India charge to capgemini France according to rate card (Define at the starting of the year) of each band of the resource used in the project for project execution.
  4. 4 Technology Used ASP.Net C#, VB6.0, Classic ASP Framework  Project has two Part. Development / Enhancement & Support  Development / Enhancement – Scrum Framework Support – KANBAN Framework Customer Benefit Quick delivery of TTM (Time to Market) product Continuous Integration CruseControl.net Configuration management SVN Testing  Automated testing using Selenium Manual testing Responsibility to Manage End to End Finance  Managing Engagement Statistical Report (ESR) to measure DVI and Potential Write off (Revenue).  Reconciliation this with Global GFS system (N2k)  Follow-up WIP/BIA  Outstanding Invoice with customer  Clarity Cutoff & ESR cutoff at the end of financial year Monitoring Progress  Present in below meeting (optional)  Sprint Planning Meeting  Daily Standup Meeting (Both for Development & Support)  Sprint review  Sprint Retrospective  Participate in Below Meeting  Progress Meeting by weekly with client  Steering Meeting – one in two months with client top management  RMP Meeting – One in a month cap Gemini Management (onshore counterpart)  WOM & MIM (Both for Support part of the project)  Handling with stake holders (Client and Internal Management  Meeting with Product Owner and Scrum master for any issue and setup action Plan to remove impedance Tool Used : CLARITY, XIRA, LEANKIT  Analyze following:-  Sprint Burn down chart  Product Burn down chart  Productivity Loss / Gain (From CLARITY DATA)  Schedule variance  Workload of the resource. Other  Resource Onboarding  License Procurement  Capacity Planning  Appraisal of team member  Vacation Plan  N-1 back filling  Increase offshore Leverage  Taken L2(Managerial Round) Interview
  5. 5  SOW creation  RACI and SKILL Matrix  Project related Risk & Action
  6. 6 Delivery Quality & CSE  Maintain always good CSE (4.5 out of 5)  Defect Density within contractual Threshold  Responsiveness of Support ticket should be within SLA Team Building Activity  Setup infrastructure within project to do dally standup meeting with video conferencing mode. So, client and onshore counterpart can also present in Daily standup meeting. It increase transparency and reduce communication gap  Try to find out onsite opportunity in the project so that team can motivate and client and onshore will be more user friendly with offshore  Motivate team member with intrinsic and extrinsic motivation. 30-March-2006 to 07-Jan-2009 at Tech Mahindra Ltd. Project Name British Telecom – Electronic Data Capture System Client British Telecom Role Team Leader Roles performed  Managing Team  Effort estimation  Analysis  Design  Coding  Unit testing  Communication with client Technology used in project ASP.Net, C#, Web service ORACLE: PL/SQL Description This application is for order provisioning and integration for British Telecom 28-August-2000 to 24-March-2006 at RS SOFTWARE INDIA LTD From Project Name VISA EUROPE and CEMEA – RS SOFTWARE INDIA LTD To Client VISA EUROPE and CEMEA Role SENIOR DEVELOPER Roles performed  Effort estimation  Analysis  Design  Coding  Unit testing  Communication with client Technology used in project ASP.NET using C# WEBSERVICE IN C# SQLSERVER Rational Rose Platinum ER WIN Classic ASP 01-June-2000 to 26-August-2000 at Induswork Technologies PVT LTD.
  7. 7 From Project Name Developed portal for POTATO Merchants To Client Internet Potato Consultancy PVT LTD. Role DEVELOPER Roles performed  Coding  Unit testing Technology used in project Classic ASP SQLSERVER
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