The document discusses business strategies for hospitals, including: 1. Improving the hospital to supplier linkage by addressing inefficiencies in the sourcing, order management, and payment cycles that can save 20% or more across procurement. 2. Enhancing the hospital to customer linkage through initiatives like customer relationship management tools, telemedicine, and knowledge management to improve the patient experience. 3. Implementing technologies like automated point-of-use systems, RFID, and wireless sensor networks to increase visibility, optimize inventory, and streamline operations.

1. e Business Strategy - Hospitals Dinesh Pradeep (MS08A018) Ramakrishna krishnaswamy (MS08A036) | Sunayan Pal (MS08A053) | Karthikeyan P (MS08A028) |

2. Contents 1. Introduction 2. Hospital to supplier linkage 3. Hospital to Customer linkage

3. Health care value chain India USA

7. Matrix

9. eHospital - Procurement Schematic Representation of the core procurement functionality Client Vendors/Trading Partners Raise RFQ in SAP View RFQ Raise Quotation against RFQ View Quotation in SAP Negotiate Quotation in SAP Negotiate Quotation Generate QCF in SAP Raise PO in SAP View PO Raise PO amendment in SAP View PO amendment Raise Material Return Slip in SAP View Material Return Slip Update Payment details in SAP View Payment Details

12. Reverse Logistics

15. Hospital - Customer Health Care Value System

16. Health delivery system in India

18. Identifying opportunities

20. Wireless sensor network

22. Healthcare information system