Suresh Babu Purushothaman

Greater New York City Area, Melbourne United States

DCX BD Lead - Empowering Enterprises to Improve Digital Customer Experience - Genesys CX Consultant

Telecom / Mobile

| Voice of the Customer | focused in Transforming the Customer Experience. Proven track record in driving sales through strategic leadership to unleash the power of great customer experience. Strong ability to mentor and motivate high-performance teams; establish mutually beneficial client relationships; and leverage CX maturity curve to optimize end-to-end customer journey Specialties: Genesys, Microsoft, Business Planning, Analytics, Change management and Complete Contact Center Transformation. Goals: Continue to provide customer experience strategies to improve Operational Productivity.