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What is new in SAP Quality Management?
How SAP provides continuous improvements
in QM
Ingo Panchyrz, QM Product Management...
© 2012 SAP AG. All rights reserved. 2Preliminary2013
Primary Goals
1. Gain an insight into the customer
connection program...
© 2012 SAP AG. All rights reserved. 3Preliminary
Agenda
Customer Connection Program
Overview of the Customer Connection Pr...
Customer Connection Program
Overview of the Customer Connection Program Focus Topic
QM [QM CC]
© 2012 SAP AG. All rights reserved. 5Preliminary
Lifecycle of the Customer Connection Program
Example of the Project Cycle...
Enhancements in the Context of QM CC
Overview
© 2012 SAP AG. All rights reserved. 7Preliminary
Enhancements in the Context of the Customer Connection
Program Focus Topi...
© 2012 SAP AG. All rights reserved. 8Preliminary2013
Activation via Customizing Switch
Customizing switch required for the...
Enhancements in the Context of QM CC
Quality Planning and Quality Processing
© 2012 SAP AG. All rights reserved. 102013
Link Document Management System [DMS] with Codes
Enhancement
Characteristics
 ...
© 2012 SAP AG. All rights reserved. 112013
Link DMS with Codes
Document Assignment to Codes
Documents can be assigned to a...
© 2012 SAP AG. All rights reserved. 122013
Link DMS with Codes
F4 Help for Codes Within Results Recording
In results recor...
© 2012 SAP AG. All rights reserved. 132013
Link DMS with Codes
F4 Help for Codes Within Results Recording
Scroll up and do...
© 2012 SAP AG. All rights reserved. 142013
Improved F4 Help for Master Inspection Characteristics
Enhancement
Characterist...
© 2012 SAP AG. All rights reserved. 152013
Improved F4 Help for Master Inspection Characteristics
Inspection Plan within E...
© 2012 SAP AG. All rights reserved. 162013
Improved F4 Help for Master Inspection Characteristics
Inspection Plan within E...
© 2012 SAP AG. All rights reserved. 172013
Enhanced Selection Options for QA32/QA33
Enhancement
Characteristics
 Report R...
© 2012 SAP AG. All rights reserved. 182013
Enhanced Selection Options for QA32/QA33
Dynamic Selection within QA32/QA33
Dyn...
© 2012 SAP AG. All rights reserved. 192013
Characteristics
 DMS records can be linked with
inspection lots
 Assignment i...
© 2012 SAP AG. All rights reserved. 202013
Link DMS with Inspection Lots
New tab within inspection lot and inspection lot ...
© 2012 SAP AG. All rights reserved. 212013
Link DMS with Inspection Lots
New button within results recording transactions
...
© 2012 SAP AG. All rights reserved. 222013
Enhanced Tree Within QE51N
Enhancement
Characteristics
 Navigation tree within...
© 2012 SAP AG. All rights reserved. 232013
Enhanced Tree Within QE51N
Preview QE51N
Additional filter for each level
© 2012 SAP AG. All rights reserved. 242013
Enhanced Tree Within QE51N
Preview QE51N
The list is automatically refreshed. F...
© 2012 SAP AG. All rights reserved. 252013
QA08 Enhancements
Enhancement
Characteristics
 New flags on existing tab “Deac...
© 2012 SAP AG. All rights reserved. 262013
QA08 Enhancements
Enhancement on “Activate Inspection Type” Tab
New indicator t...
© 2012 SAP AG. All rights reserved. 272013
QA08 Enhancements
Enhancement on “Deactivate Inspection Type” Tab
New indicator...
Enhancements in the Context of QM CC
Quality Notification
© 2012 SAP AG. All rights reserved. 292013
Action Box – Documentation at Defect Item Level
Enhancement
Characteristics
 N...
© 2012 SAP AG. All rights reserved. 302013
Action Box – Documentation at Defect Item Level
Example Action “Create Internal...
© 2012 SAP AG. All rights reserved. 312013
Action Box – Documentation at Defect Item Level
Example Action “Create Internal...
© 2012 SAP AG. All rights reserved. 322013
Action Box – Documentation at Defect Item Level
Required Steps for Enabling
Exa...
© 2012 SAP AG. All rights reserved. 332013
Automatic Refresh of Notification Lists
Enhancement
Characteristics
 Lists are...
© 2012 SAP AG. All rights reserved. 342013
Automatic Refresh of Notification Lists
New User Parameter to Trigger the Refre...
© 2012 SAP AG. All rights reserved. 352013
Automatic Refresh of Notification Lists
Preview QM10
Open notification and chan...
© 2012 SAP AG. All rights reserved. 362013
Extension of Residence Time for Archiving Notifications
Enhancement
Characteris...
© 2012 SAP AG. All rights reserved. 372013
Extension of Residence Time for Archiving Notifications
Preview
Example: Start ...
Enhancements in the Context of QM CC
Quality Control
Focus on QM Evaluation Cockpit QGA4
© 2012 SAP AG. All rights reserved. 392013
Improvements Within QGA4
Enhancement
Characteristics
 Grouping characteristics...
© 2012 SAP AG. All rights reserved. 402013
Improvements Within QGA4
Define Layout - Grouping Characteristics
Grouping char...
© 2012 SAP AG. All rights reserved. 412013
Improvements Within QGA4
Grouping Characteristics Within Tree
Grouping characte...
© 2012 SAP AG. All rights reserved. 422013
Improvements Within QGA4
Select Data Nodes Used – Show Original Selection
New b...
© 2012 SAP AG. All rights reserved. 432013
Improvements Within QGA4
Select Data Nodes Used – Show Original Selection
• Rel...
© 2012 SAP AG. All rights reserved. 442013
Improvements Within QGA4
Detail View Within QGA4
Enhanced menu
New implementati...
© 2012 SAP AG. All rights reserved. 452013
Improvements Within QGA4
Detail View Within QGA4
Detail views are displayed on ...
© 2012 SAP AG. All rights reserved. 462013
Improvements Within QGA4
Detail View Within QGA4 - Toolbar
With the Detail butt...
© 2012 SAP AG. All rights reserved. 472013
Improvements Within QGA4
Close Views
The “Close Views” button clears all subscr...
FMEA - Failure Mode and Effects Analysis
Enable copying of functions, defects, effects, causes
incl. subitems within and a...
© 2012 SAP AG. All rights reserved. 492013
FMEA
Enhancement
Characteristics
 Copy the following components from the curre...
© 2012 SAP AG. All rights reserved. 502013
Copy Elements Within and Across FMEAs
Example: Copy defect including subitems
C...
© 2012 SAP AG. All rights reserved. 512013
Move Elements Within FMEA
Example: Move function within function list in one FM...
Audit Management
Knowledge Provider [KPro] Enabling with
SAP NW 7.40
© 2012 SAP AG. All rights reserved. 532013
What is new with KPro in Audit Management?
KPro Enabling with SAP NW 7.40
With ...
© 2012 SAP AG. All rights reserved. 542013
Document Attachment in Audit Management
KPro Usage – Create Document Directory
...
© 2012 SAP AG. All rights reserved. 552013
Document Attachment in Audit Management
KPro Usage – Create Document
A standard...
© 2012 SAP AG. All rights reserved. 562013
Document Attachment in Audit Management
KPro Usage – Display / Edit Document
Ex...
Enhancements in the Context of QM CC
Rollout
© 2012 SAP AG. All rights reserved. 582013
Availability & Delivery
 Most of the changes are delivered automatically with ...
© 2012 SAP AG. All rights reserved. 592013
Enhancements in the Context of the Customer Connection Program
Focus Topic Qual...
Summary
© 2012 SAP AG. All rights reserved. 61Preliminary2013
6 Key Points to Take Home
About the Customer Connection Program Focu...
© 2012 SAP AG. All rights reserved. 62Preliminary2013
Interesting Links
www.sapimprovementfinder.com
Improvement Finder
Pu...
Questions?
Session Code: 2707
Thank You!
Contact Information:
Ingo Panchyrz
Product Expert
Product Management Quality Management
SAP AG
Dietmar-Hopp-All...
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2707 what is new in sap quality management how sap provides continuous improvements in qm

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2707 what is new in sap quality management how sap provides continuous improvements in qm

  1. 1. What is new in SAP Quality Management? How SAP provides continuous improvements in QM Ingo Panchyrz, QM Product Management, SAP AG ASUG Annual Conference 2013, Orlando FL, Wednesday , May 15 Session Code: 2707
  2. 2. © 2012 SAP AG. All rights reserved. 2Preliminary2013 Primary Goals 1. Gain an insight into the customer connection program focus topic QM and a sneak peek of the latest enhancements in the Quality Management module with SAP ERP. 2. See how the new features and functions support you in improving your business processes and increase ease-of-use. 3. Learn how the improvements can be accessed, implemented, and activated also for lower releases. 2013
  3. 3. © 2012 SAP AG. All rights reserved. 3Preliminary Agenda Customer Connection Program Overview of the Customer Connection Program Focus Topic QM [QM CC] Enhancements in the Context of QM CC Overview of developments Prerequisites (switches) New functions and features Rollout Summary  Quality Planning and Quality Inspection  Quality Notification  Quality Control  FMEA  Audit Management 2013
  4. 4. Customer Connection Program Overview of the Customer Connection Program Focus Topic QM [QM CC]
  5. 5. © 2012 SAP AG. All rights reserved. 5Preliminary Lifecycle of the Customer Connection Program Example of the Project Cycle for the Focus Topic QM Kick-Off Call Final Call Decision Meeting Selection Call Delivery Call June 2012December 2011 COLLECT Improvement Requests SELECT Improvement Requests for Development DEVELOP Selected Improvement Requests USE in Customer Systems February 2013 Monthly Calls 2013
  6. 6. Enhancements in the Context of QM CC Overview
  7. 7. © 2012 SAP AG. All rights reserved. 7Preliminary Enhancements in the Context of the Customer Connection Program Focus Topic Quality Management - Overview ID Improvement Request QM CC QM Process 7847 Link DMS with Codes Quality Planning & Quality Inspection 8471 Improved F4 Help for Master Inspection Characteristics 8376 Enhanced Selection Options for QA32/QA33 7848 Link DMS with Inspection Lots 7866 Enhanced Tree within QE51N 7979 QA08 Enhancements 8272 Action Box – Documentation at Defect Item Level Quality Notification8735 Automatic Refresh of Notification Lists 8271 Extension of Residence Time for Archiving Notifications 8719 Improvements Within QGA4 Quality Control 9442 FMEA: Enhanced Copy Functions FMEA Audit Management with SAP, KPro Enabling with SAP NW 7.40 Audit Management 2013
  8. 8. © 2012 SAP AG. All rights reserved. 8Preliminary2013 Activation via Customizing Switch Customizing switch required for the following developments: Function must be activated in QM Customizing at client level. The function is reversible. Improvement Request QM CC Switch Link DMS with Codes Yes Improved F4 Help for Master Inspection Characteristics No Enhanced Selection Options for QA32/QA33 No Link DMS with Inspection Lots Yes Enhanced Tree Within QE51N Yes QA08 Enhancements Yes Action Box – Documentation at Defect Item Level No Automatic Refresh of Notification Lists Yes Extension of Residence Time for Archiving Notifications No Improvements Within QGA4 Yes FMEA: Enhanced Copy Functions Yes Audit Management with SAP, KPro Enabling with SAP NW 7.40 (separate switch in Audit Management Customizing) Yes Without activation, new functions are disabled and no UI changes are visible. Switch also provides documentation via F1 help
  9. 9. Enhancements in the Context of QM CC Quality Planning and Quality Processing
  10. 10. © 2012 SAP AG. All rights reserved. 102013 Link Document Management System [DMS] with Codes Enhancement Characteristics  DMS records can be linked with codes  Assignment possible during code maintenance or in DMS transaction without Customizing transports by new transaction QS41D  Assigned documents can be displayed within F4 help wherever codes are used (in results recording, usage decision, and quality notification processing). Function is active for F4 helps for selected sets and code groups  Display functions including preview with scrolling function provided  Special checks within application if function is deactivated  Activation via Customizing switch
  11. 11. © 2012 SAP AG. All rights reserved. 112013 Link DMS with Codes Document Assignment to Codes Documents can be assigned to a code within code maintenance (such as transaction QS41). Technically the new transaction QS41D is called via the buttons. The transaction for assigning DMS records can be called for single codes or an entire code group. The assignment of DMS records to codes is not connected to Customizing transport requests.
  12. 12. © 2012 SAP AG. All rights reserved. 122013 Link DMS with Codes F4 Help for Codes Within Results Recording In results recording, the assigned DMS records for each code can be opened via the standard DMS viewer within the F4 help. A new icon / button indicates that at least one DMS record has been assigned.
  13. 13. © 2012 SAP AG. All rights reserved. 132013 Link DMS with Codes F4 Help for Codes Within Results Recording Scroll up and down within codes Open preview (HTML container) Scroll within DMS records and/or originals Set validity for documents In addition to the DMS standard popup, a preview section can be opened Close preview (HTML container)
  14. 14. © 2012 SAP AG. All rights reserved. 142013 Improved F4 Help for Master Inspection Characteristics Enhancement Characteristics  Extended selection for F4 help for master inspection characteristics used within inspection plans, standard plans, routings, and master recipes as well as QS2* transactions etc.  Additional fields in result list:  Info field 1 & 2  Internal characteristic description  Indicator if MIC is qualitative or quantitative  Indicator if long text exists  Button to be able to call long text of MIC  Enhanced selection by:  Info fields 1 & 2  Characteristic type
  15. 15. © 2012 SAP AG. All rights reserved. 152013 Improved F4 Help for Master Inspection Characteristics Inspection Plan within Engineering Workbench (CWBQM) Enhanced selection to select also by info fields as well as differentiator to distinguish between qualitative and quantitative characteristics
  16. 16. © 2012 SAP AG. All rights reserved. 162013 Improved F4 Help for Master Inspection Characteristics Inspection Plan within Engineering Workbench (CWBQM) New columns added to the results list of the F4 help for master inspection characteristics Indicator to differentiate between qualitative and quantitative characteristics Info fields 1&2 Internal characteristic description Indicator to identify if long text exists for master inspection characteristic Long text of master inspection characteristics can be called directly
  17. 17. © 2012 SAP AG. All rights reserved. 172013 Enhanced Selection Options for QA32/QA33 Enhancement Characteristics  Report RQEEAL10, transaction QA32/QA33  Select options for inspection operation fields (similar to QE51N) included in “Dynamic Selection”  No switch required
  18. 18. © 2012 SAP AG. All rights reserved. 182013 Enhanced Selection Options for QA32/QA33 Dynamic Selection within QA32/QA33 Dynamic Selection Inspection operation is a separate folder within dynamic selection Open the folder via double-click on selection criteria
  19. 19. © 2012 SAP AG. All rights reserved. 192013 Characteristics  DMS records can be linked with inspection lots  Assignment is possible during inspection lot processing and within usage decision  Assigned documents can be displayed in various transactions, in particular during results recording  Special checks within application if function is deactivated  Assigned DMS records (DRAD) are taken into consideration when archiving inspection lots (technical view)  Activation via Customizing switch Link DMS with Inspection Lots Enhancement
  20. 20. © 2012 SAP AG. All rights reserved. 202013 Link DMS with Inspection Lots New tab within inspection lot and inspection lot usage decision transactions DMS records can be assigned when creating or changing inspection lots and/or within usage decision transactions
  21. 21. © 2012 SAP AG. All rights reserved. 212013 Link DMS with Inspection Lots New button within results recording transactions An icon / button indicates that at least one DMS record has been assigned. The DMS records can be displayed by clicking the button.
  22. 22. © 2012 SAP AG. All rights reserved. 222013 Enhanced Tree Within QE51N Enhancement Characteristics  Navigation tree within QE51N can be enhanced by additional fields (also append fields)  New BAdI BADI_QE_TREE_QE51N available in order to flexibly add fields at inspection lot, operation, characteristic, or sample node (level)  Default implementation and predefined INCLUDE structures provided  Enhanced layout (filter value) for better transparency  Automatic refresh after selecting fields to be displayed  Activation via Customizing switch
  23. 23. © 2012 SAP AG. All rights reserved. 232013 Enhanced Tree Within QE51N Preview QE51N Additional filter for each level
  24. 24. © 2012 SAP AG. All rights reserved. 242013 Enhanced Tree Within QE51N Preview QE51N The list is automatically refreshed. Fields will be concatenated and separated by hyphen ( – ) The maximum length of one line is 255 characters (data element QNODETEXT). If the line width is longer than 255 characters, the information will be cut off. The existing structure QETREEINFO has been enhanced by new INCLUDE structures for each level of the tree in QE51N in order to display them within QE51N.
  25. 25. © 2012 SAP AG. All rights reserved. 252013 QA08 Enhancements Enhancement Characteristics  New flags on existing tab “Deactivate Inspection Type” within transaction QA08 “Mass Change of QM Inspection Setup Data in Materials”  One indicator triggers function to delete inspection types (plausibility checks equal to existing option within QA08 for deactivating inspection types)  Deactivated inspection type assignments can be taken into consideration  “Preferred Inspection Type” indicator can be set when activating an inspection type  New selection criteria such as batch management requirement indicator and plant- specific material status  Report RQMQMM00, transaction QA08  Activation via Customizing switch
  26. 26. © 2012 SAP AG. All rights reserved. 262013 QA08 Enhancements Enhancement on “Activate Inspection Type” Tab New indicator to “Set Preferred Inspection Type” when activating an inspection type Additional selection criteria available when activating the function
  27. 27. © 2012 SAP AG. All rights reserved. 272013 QA08 Enhancements Enhancement on “Deactivate Inspection Type” Tab New indicator to select deactivated material/inspection type combinations only New indicator to delete inspection types instead of deactivating. Plausibility checks equal to existing option for deactivating inspection types.
  28. 28. Enhancements in the Context of QM CC Quality Notification
  29. 29. © 2012 SAP AG. All rights reserved. 292013 Action Box – Documentation at Defect Item Level Enhancement Characteristics  New function module QM06_SELECT_ITEM and enhancements to select a defect in order to document an action at item level  Function module includes a popup to select a defect item (single selection) for which an action out of the action box should be documented  The function module can directly be included in existing customer-specific follow-up actions used within the notifications action box.  Example function module QM06_FA_ACTION_INTERNAL_NOTE_I provided to create an internal note at item level  Can be used for documentation as activity or task  No switch required
  30. 30. © 2012 SAP AG. All rights reserved. 302013 Action Box – Documentation at Defect Item Level Example Action “Create Internal Note”  Popup with defect items is displayed  Single selection  Layout can be personalized
  31. 31. © 2012 SAP AG. All rights reserved. 312013 Action Box – Documentation at Defect Item Level Example Action “Create Internal Note” As a result the activity is documented at defect item level Header level Defect item level
  32. 32. © 2012 SAP AG. All rights reserved. 322013 Action Box – Documentation at Defect Item Level Required Steps for Enabling Example function module QM06_FA_ACTION_INTERNAL_NOTE_I can be defined directly as a follow-up action within the notifications action box in QM Customizing. Function module QM06_SELECT_ITEM can be included in existing customer- specific function modules used as actions within the notifications action box.
  33. 33. © 2012 SAP AG. All rights reserved. 332013 Automatic Refresh of Notification Lists Enhancement Characteristics  Lists are refreshed every time an object is opened (change or display mode) via a worklist  New SET/GET parameter ID QM_QN_AUTO_REFRESH (value “X”) allows user-specific control  Reports RQMELL10 (QM10, QM11), RQMELL20 (QM12, QM13), RQMELL30 (QM14, QM15), RQMELL40 (QM16, QM17), RIQSMEL1 (IQS8) and RIQSMEL2 (IQS9)  Activation via Customizing switch
  34. 34. © 2012 SAP AG. All rights reserved. 342013 Automatic Refresh of Notification Lists New User Parameter to Trigger the Refresh A new SET/GET parameter ID QM_QN_AUTO_REFRESH containing a Boolean value is available to support user-specific control. This means that only if the Customizing switch and the user parameter are active, will an automatic refresh be triggered after an object call from the list. Alternative transaction SU01 Log off and log on again after changing the user parameter in order to refresh the buffer.
  35. 35. © 2012 SAP AG. All rights reserved. 352013 Automatic Refresh of Notification Lists Preview QM10 Open notification and change data (e.g. status / material). After Save or Back, the worklist is refreshed automatically. As a result, the changed notification is removed from the results list.
  36. 36. © 2012 SAP AG. All rights reserved. 362013 Extension of Residence Time for Archiving Notifications Enhancement Characteristics  Field length of field “Compl. date of notifications“ changed from 3 digits to 5 digits for archiving reports  Affected reports: RIARCQM3, RIARCQM2, RIARCSM3, RIARCSM2, RQARCNM3  No switch required
  37. 37. © 2012 SAP AG. All rights reserved. 372013 Extension of Residence Time for Archiving Notifications Preview Example: Start report “RQARCQM3” via transaction SA38 Field changed from 3 to 5 digits
  38. 38. Enhancements in the Context of QM CC Quality Control Focus on QM Evaluation Cockpit QGA4
  39. 39. © 2012 SAP AG. All rights reserved. 392013 Improvements Within QGA4 Enhancement Characteristics  Grouping characteristics are now highlighted  Option to show original selection that was used to create a table or graphical representation  New function to clear all screens in one go  New Implementation Type available in order to display detail views. Example is provided to display notification data per quality notification (can also be used as template for additional customer-specific screens)  Activation via Customizing switch
  40. 40. © 2012 SAP AG. All rights reserved. 402013 Improvements Within QGA4 Define Layout - Grouping Characteristics Grouping characteristics can be identified by prefix “ * ” within layout definition
  41. 41. © 2012 SAP AG. All rights reserved. 412013 Improvements Within QGA4 Grouping Characteristics Within Tree Grouping characteristic columns can also be identified by prefix “*” and corresponding tooltip within the tree. Other key figures and columns do not have the prefix “*”.
  42. 42. © 2012 SAP AG. All rights reserved. 422013 Improvements Within QGA4 Select Data Nodes Used – Show Original Selection New button: Select Data Nodes Used
  43. 43. © 2012 SAP AG. All rights reserved. 432013 Improvements Within QGA4 Select Data Nodes Used – Show Original Selection • Relevant objects are marked in the tree • If required, nodes are expanded automatically • “Focus” topic changes automatically (Inspection Lots, Quality Notifications etc.)
  44. 44. © 2012 SAP AG. All rights reserved. 442013 Improvements Within QGA4 Detail View Within QGA4 Enhanced menu New implementation type (450) provided in order to show important notification header data
  45. 45. © 2012 SAP AG. All rights reserved. 452013 Improvements Within QGA4 Detail View Within QGA4 Detail views are displayed on the right-hand side. One screen section is filled for each entry of the aggregated form. Other screens can be accessed via page down / page up buttons
  46. 46. © 2012 SAP AG. All rights reserved. 462013 Improvements Within QGA4 Detail View Within QGA4 - Toolbar With the Detail button the user can directly navigate to display or edit mode for the notification Implementation Info Close View The quality notification can be called directly in display or change mode
  47. 47. © 2012 SAP AG. All rights reserved. 472013 Improvements Within QGA4 Close Views The “Close Views” button clears all subscreens in one go. Applies to tables, graphics, and detail and external views.
  48. 48. FMEA - Failure Mode and Effects Analysis Enable copying of functions, defects, effects, causes incl. subitems within and across FMEAs
  49. 49. © 2012 SAP AG. All rights reserved. 492013 FMEA Enhancement Characteristics  Copy the following components from the current FMEA or another FMEA with lower-level list items using the Copy and Paste buttons:  Functions  Defects  Effects  Causes  Prerequisites  Characteristics  Move functions within the function list of the same FMEA.  “Final” flag for relevant methods used within FMEA initialized in order to provide more flexibility for customers (for customer-specific developments).  Activation via Customizing switch.
  50. 50. © 2012 SAP AG. All rights reserved. 502013 Copy Elements Within and Across FMEAs Example: Copy defect including subitems Copy elements within or across an FMEA including subobjects by using the relevant buttons. For you to be able to copy the objects to another FMEA, the hierarchy profiles of the function lists must match. All texts and the following fields are copied:  Screen area Search Criteria: Search Field, Grouping  Catalog  Code group  Code  Version  Master inspection characteristic  Characteristic type  Valuation specifications
  51. 51. © 2012 SAP AG. All rights reserved. 512013 Move Elements Within FMEA Example: Move function within function list in one FMEA Move a function within a function list by drag and drop. Cut and paste is also supported.
  52. 52. Audit Management Knowledge Provider [KPro] Enabling with SAP NW 7.40
  53. 53. © 2012 SAP AG. All rights reserved. 532013 What is new with KPro in Audit Management? KPro Enabling with SAP NW 7.40 With the new development in Audit Management it is possible to …  Use KPro for attaching documents to an audit or its components (audit, audit plan, question list, corrective and preventive action). This also includes the provided functions (part of KPro) of display, edit, versions, and properties.  Define directories and subdirectories for the bundling of documents for an audit / audit component via the structure tree  Import a document as an attachment to an audit or an audit component via the structure tree  Create documents of different MIME types for an audit / audit component directly via the structure tree (e.g. txt, pdf, Word, …). The possible MIME types are defined via KPro configuration, i.e. not new functionality for Audit Management.  Display an existing BDS-based document within the audit cockpit also after activation of KPro storage  View the versions of the assigned documents within the audit cockpit  …
  54. 54. © 2012 SAP AG. All rights reserved. 542013 Document Attachment in Audit Management KPro Usage – Create Document Directory 1 2 3 Use a document directory / folder to group documents, e.g. according to same topic; a folder can also have subfolders.
  55. 55. © 2012 SAP AG. All rights reserved. 552013 Document Attachment in Audit Management KPro Usage – Create Document A standard document class for audit management is proposed. The user can enter name and description and choose the relevant MIME type (configuration of KPro). On choosing Enter, the system starts the respective editor, for example, Microsoft Word.
  56. 56. © 2012 SAP AG. All rights reserved. 562013 Document Attachment in Audit Management KPro Usage – Display / Edit Document Examples: In-place display of the given document. The user can switch to edit mode if authorized.
  57. 57. Enhancements in the Context of QM CC Rollout
  58. 58. © 2012 SAP AG. All rights reserved. 582013 Availability & Delivery  Most of the changes are delivered automatically with EHP7. You do not need to activate a business function.  Most enhancements must be activated in QM Customizing at client level (shortcut: transaction QCC0). The function is reversible. Check corresponding SAP Note 1729128.  A download of most of the functions to lower releases (< EHP7) has been done. Check available downports on SAP Service Marketplace via the SAP Notes or via the Improvement Finder www.sapimprovementfinder.com.  If developments are to be installed before the Support Package (SP) is available, the relevant SAP Notes must be implemented separately  For technical reasons, some enhancements are provided by implementation notes and interface notes. For releases < EHP7 only interface notes will be provided by the SPs. If – in addition – implementation notes exist, these notes must be installed separately in addition to the interface note.  For Audit Management, development is done in SAP NW 7.40, a downport to SAP NW 7.31, SP06 has been done (see SAP Note 1756906).
  59. 59. © 2012 SAP AG. All rights reserved. 592013 Enhancements in the Context of the Customer Connection Program Focus Topic Quality Management – Overview Notes and Availability ID Enhancement SAP Notes SAPERP 6.0 SAPERP 6.0EHP2 SAPERP 6.0EHP3 SAPERP 6.0EHP4 SAPERP 6.0EHP5 SAPERP 6.0EHP6 SAPERP 6.0EHP7 Switch Downport of QM Customizing Switches of EHP7 1729128 7847 Link DMS with Codes 1744093 (Interface Note 1750748), related note 1776662 8471 Improved F4 Help for Master Inspection Characteristics 1762294 8376 Enhanced Selection Options for QA32/QA33 1738739 (Prereq. 1802269) 7848 Link DMS with Inspection Lots 1741024 (Interface Note 1743527) 7866 Enhanced Tree Within QE51N 1735818 7979 QA08 Enhancements 1764682 8272 Action Box – Documentation at Defect Item Level 1777483 (Impl. Note 1770396) 8735 Automatic Refresh of Notification Lists 1734542 8271 Extension of Residence Time for Archiving Notifications 1740397 8719 Improvements Within QGA4 1764764 (EHP 3 – 6), 1815584 9442 FMEA: Enhanced Copy Functions 1761243 (Prereq. 1762296) Audit Management with SAP, KPro Enabling with SAP NW 7.40 1756906 (via Support Pack) Switch in AM
  60. 60. Summary
  61. 61. © 2012 SAP AG. All rights reserved. 61Preliminary2013 6 Key Points to Take Home About the Customer Connection Program Focus Topic Quality Management Collaboration with customers taken seriously Solutions driven by and aligned with customers according to the Customer Connection program Supporting all aspects of QM Enhancements in almost all areas and processes within QM Lowering Total Cost of Ownership (TCO) Most of the enhancements also provided for lower releases (that is, < Enhancement Pack 7 for SAP ERP 6.0) Innovation without Disruption Continuous improvement of existing functionality without disruption Flexibility to activate new processes and scenarios by customizing switches Enable customer adoption based on business needs Enhance customer satisfaction Improve business processes and ease of use 1 2 3 4 5 6
  62. 62. © 2012 SAP AG. All rights reserved. 62Preliminary2013 Interesting Links www.sapimprovementfinder.com Improvement Finder Public Idea Place (first registration only) https://ideas.sap.com Help regarding tool/process & request access for CC Place via: http://influence.sap.com SAP Service Marketplace via the SAP Notes service.sap.com (requires login credentials)
  63. 63. Questions? Session Code: 2707
  64. 64. Thank You! Contact Information: Ingo Panchyrz Product Expert Product Management Quality Management SAP AG Dietmar-Hopp-Allee 16 69190 Walldorf, Germany M +49/160-8896680 F +49/6227/78-39222 mailto: in.panchyrz@sap.com http://www.sap.com

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