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SB11 - Simply Sustain - Seetha and Brian

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SB11 - Simply Sustain - Seetha and Brian

  1. 1. Sustainability Seetha and Brian Simply Sustain
  2. 2. Build Business Case Commit Resources Set Base Line Vision, Goals, Projects Organizational Resistance Resolve Dilemmas Innovate Collaborate Integrate into DNA Reinvent Capitalism Where the movement is Where it is headed Sustainability
  3. 3. 1. Business Case - Drivers Resource Supply Costs, Shortages Energy, Water, Fish Do The Right Thing Owners Epiphany License to Operate Compliance and Regulations Chemicals, Air Quality Protect Reputation Improve Image, Brand Media, NGO, Activists Nike Interface Unilever HP Dow
  4. 4. 2. Commit Senior Resources <ul><li>Company example </li></ul><ul><ul><li>Dow Chemicals, appointed a Chief Sustainability Officer, VP and Sustainability External Advisory Council </li></ul></ul><ul><li>Main role of CSO and his staff </li></ul><ul><ul><li>Make compelling case for change, </li></ul></ul><ul><ul><li>Put it high on the management team’s agenda </li></ul></ul><ul><ul><li>Develop vision, goals and bring along others </li></ul></ul><ul><ul><ul><li>Employees, middle management, business units </li></ul></ul></ul><ul><ul><li>Develop new tools and thinking </li></ul></ul><ul><ul><ul><li>e.g. Life Cycle Tools, integrate into core business processes, </li></ul></ul></ul><ul><ul><li>Change perspective </li></ul></ul><ul><ul><ul><li>From inward looking to outward looking </li></ul></ul></ul><ul><ul><li>Measurement and External Reporting </li></ul></ul><ul><ul><ul><li>Track progress </li></ul></ul></ul>
  5. 5. 3. Set Base Line, Identify Opportunities Making an inventory of past green activities motivates and reveals opportunities Internal External Strategic Enterprise Wide Functions Facilities Business units Low Energy Light Bulbs Reduce solid waste Recycle paper etc. Double sided printing Save water Many companies Community clean-up days Join local fund raising Local giving Many Companies Green products & technologies that were ahead of their time. Shell, Dow Coffee growers - Starbucks Sust. Fisheries - Unilever Diary farmers - Nestle
  6. 6. 3. Set Base Line, Identify Impacts Opportunities Corporate Infrastructure Human Resource Management Technology Development Procurement Inbound Logistics Operations Outbound Logistics After-Sales Services Marketing & Sales Financial reporting & Transparency Benefits, Training, Lay-off policies Suppliers Values e.g. Bribery, Child labor Green research, Conservation, Transportation Impacts Emissions, Waste, Energy & Water use, Hazardous Materials Packaging use & Disposal Transportation Impacts Truthful Advertising Transparency to Consumers Disposal of Obsolete Products, Handling of End-of life Issues (Porter & Kramer)
  7. 7. 4. Develop Vision, Goals and Programs <ul><li>While developing a sustainability vision, </li></ul><ul><li>goals and projects, some companies seek </li></ul><ul><li>to leverage their core strengths to: </li></ul><ul><li>Address their business case – the drivers for change for sustainability </li></ul><ul><li>Create value for the company, for the planet and for society- triple bottom line </li></ul>
  8. 8. Unilever Business Case “ 9.5 billion people will put strain on biophysical resources. Water will be scarce, and food supplies will be insecure. Populations of India, China, and Indonesia will all aspire to the lifestyles and living standards enjoyed in California. There is nothing we can or should do to stop that” - CEO Paul Polman <ul><ul><li>Help billion+ people improve their hygiene habits and bring safe drinking water to 500m people </li></ul></ul><ul><ul><li>Double nutrition products, helping billion(s) of people to healthier diet. </li></ul></ul><ul><ul><li>Halve the GHG from raw materials to consumer use and disposal. </li></ul></ul><ul><ul><li>Halve the water associated with the consumer use of our products </li></ul></ul><ul><ul><li>Halve the waste associated with the disposal of our products </li></ul></ul><ul><ul><li>Source 100% Agricultural raw materials sustainably (water) </li></ul></ul><ul><ul><li>Link 500 000+ smallholder farmers and small-scale distributors into our supply chain, so they can benefit from working with Unilever. </li></ul></ul>2020 Sustainability Goals Goals to save water create value to their “care” portfolio which depends strongly on water and those in the food category secure agricultural supplies and uplift suppliers
  9. 9. Dow Chemicals <ul><li>Business Case </li></ul><ul><ul><li>“ There's only one planet earth, with limited resources. So everything we do, and how we do it, has an impact. As the world’s population rises and new economies emerge, society requires novel solutions to meet its most basic needs, including energy, water, housing, food, health and transportation. Those solutions simply can’t happen without the right chemistry . </li></ul></ul><ul><ul><li>Achieve a 75% improvement in Health and Safety indicators of neighbors, communities where Dow works. </li></ul></ul><ul><li>2. Achieve three breakthroughs which solve world challenges for- water, food, housing and health </li></ul><ul><li>3. Reduce greenhouse gas intensity 2.5% per year. Reduce energy intensity 25% </li></ul><ul><li>4. Increase sales of products that are highly advantaged by sustainable chemistry by 10%. Publish product safety assessments for all products. </li></ul>2020 Sustainability Goals Goals create value to their business portfolio and to society while helping to change their legacy through green chemistry goals
  10. 10. 5. Dilemmas and Resistance <ul><li>Capital investment </li></ul><ul><ul><li>Green higher risk projects with longer time horizons vs. less risky and short term projects </li></ul></ul><ul><li>People’s time </li></ul><ul><ul><li>Split between ongoing work and sustainability work. </li></ul></ul><ul><li>Reward structures </li></ul><ul><ul><li>E.g. sales people’s commission is based on sales volume, not value. </li></ul></ul><ul><li>Portfolio choices </li></ul><ul><ul><li>Exiting unsustainable but profitable products could lower share price </li></ul></ul><ul><li>Culture and employee skepticism </li></ul>Black Cash Cows Green Stars Black Dogs Green Question Marks Sustainability Low High Profitability Low High
  11. 11. 6. Collaboration <ul><li>Reasons and examples: </li></ul><ul><ul><li>Address externalities which they can not solve alone </li></ul></ul><ul><ul><ul><li>Post-consumer waste </li></ul></ul></ul><ul><ul><li>Create level playing field </li></ul></ul><ul><ul><ul><li>USCAP for carbon policies. </li></ul></ul></ul><ul><ul><li>Spread regulatory burdens </li></ul></ul><ul><ul><ul><li>Costs of organizing recyclables collection - EPR. </li></ul></ul></ul><ul><ul><li>Share knowledge / data for speed of change </li></ul></ul><ul><ul><ul><li>Nike Environmental Apparel Design Tool. </li></ul></ul></ul><ul><ul><li>Gain more credibility and wider stakeholder perspectives </li></ul></ul><ul><ul><ul><li>NGO and private sector. </li></ul></ul></ul><ul><ul><li>To set and agree green standards </li></ul></ul><ul><ul><ul><li>Eco labels. </li></ul></ul></ul>
  12. 12. 6. Innovation <ul><li>Sources and examples </li></ul><ul><ul><li>Regulatory compliance </li></ul></ul><ul><ul><ul><li>HP, stop using Hexavalent Chromium ahead of regulations </li></ul></ul></ul><ul><ul><li>Supply chains </li></ul></ul><ul><ul><ul><li>Wal-mart, sustainable packaging scorecard </li></ul></ul></ul><ul><ul><li>Operations </li></ul></ul><ul><ul><ul><li>FedEx, no left turns </li></ul></ul></ul><ul><ul><li>Returns </li></ul></ul><ul><ul><ul><li>Cisco, value recovery </li></ul></ul></ul><ul><ul><li>Products and Services </li></ul></ul><ul><ul><ul><li>Clorox Greenworks </li></ul></ul></ul><ul><ul><li>New Business Models </li></ul></ul><ul><ul><ul><li>Calera - give away cement but charge Carbon emitters </li></ul></ul></ul>
  13. 13. Integration into values & culture <ul><li>What does integration look like? </li></ul><ul><ul><li>Company is changed in all it does. </li></ul></ul><ul><ul><li>Business process are changed </li></ul></ul><ul><ul><li>Changes the market through marketing. </li></ul></ul><ul><ul><li>Sustainability is not a tab on the web site. </li></ul></ul><ul><ul><li>Employee pride and motivation goes up. </li></ul></ul>
  14. 14. 7. Integration into DNA InterfaceFLOR Business Case If we can not make carpets sustainably we will not have a place in a sustainable world. We have been plundering what is not ours. Someday people like me will end up in jail. Ray Anderson CEO of InterfaceFLOR <ul><li>Zero Waste from making, selling and installing product. </li></ul><ul><li>Lead recovery of carpet for recycling, repurposing, or energy recovery.. </li></ul><ul><li>Benign Emissions: offset GHG, use landfill methane, reduce VOC </li></ul><ul><li>Reduce energy consumption and increase use of non-fossil energy </li></ul><ul><li>Redesign Commerce: shift from product to service “climate-neutral” carpet </li></ul>Sustainability Objectives
  15. 17. Where is Sustainability Heading? <ul><li>Emerging questions and thinking: </li></ul><ul><ul><li>Is the way business is currently done ethical? </li></ul></ul><ul><ul><li>Do we need to re-define the boundaries of good business? </li></ul></ul><ul><ul><li>Do we need to re-define the purpose of capitalism? </li></ul></ul><ul><ul><li>Business is part of nature and society & not separate from them </li></ul></ul><ul><ul><li>If business impacts society negatively, these impacts will pose limits to its existence and growth. </li></ul></ul>
  16. 18. 8. Re-inventing capitalism Porter and Kramer (HBR) <ul><li>Purpose of business needs to change because </li></ul><ul><ul><li>Businesses are losing governments’ and people’s trust. </li></ul></ul><ul><ul><ul><li>Seen as the major cause of social, economic and environmental problems and prospering at the expense of society </li></ul></ul></ul><ul><ul><li>Political leaders are setting policies that sap economic growth. </li></ul></ul><ul><ul><ul><li>Businesses fight governments which reduces trust even more. </li></ul></ul></ul><ul><li>Big part of the problem lies with businesses </li></ul><ul><ul><li>Seeing their role as returning shareholder value in the short term. </li></ul></ul><ul><ul><li>Think it is sufficient to give back to society through employment, wages, purchases and taxes and not required to the non-economic needs of workers, communities and other supporting organizations. </li></ul></ul><ul><ul><li>They are overlooking: </li></ul></ul><ul><ul><ul><li>Depletion of natural resources vital to their business, well being of customers; viability of suppliers; economic distress of communities in which the operate. </li></ul></ul></ul><ul><ul><li>Reacting to competition through waves of restructuring, reductions and relocation to Asia, China - lose touch even more with local concerns </li></ul></ul>
  17. 19. Re-inventing Capitalism Porter and Kramer (HBR) <ul><li>Need a new framework to bring business and society closer </li></ul><ul><li>One that creates value for both (Shared Value) through: </li></ul><ul><ul><li>Re-conceiving products and markets </li></ul></ul><ul><ul><ul><li>Ecomagination, </li></ul></ul></ul><ul><ul><li>Redefining productivity in value chains </li></ul></ul><ul><ul><ul><li>Wal-Mart </li></ul></ul></ul><ul><ul><li>Enabling local cluster development </li></ul></ul><ul><ul><ul><li>Nestle ( See notes) </li></ul></ul></ul>
  18. 20. For Further Reading and viewing <ul><li>Unilever </li></ul><ul><li>http://www.youtube.com/watch?v=vN0CI-Ata4M&feature=related </li></ul><ul><li>http://www.youtube.com/watch?v=cCZ4RGRXNOI&feature=related </li></ul><ul><li>Dow </li></ul><ul><li>http://storage.dow.com.edgesuite.net/podcast/Dow-CEO-Andrew-Liveris.mp3 </li></ul><ul><li>Interface </li></ul><ul><li>www.youtube.com/watch?v=OUG4JXE6K4A </li></ul><ul><li>Porter and Kramer </li></ul><ul><li>http://hbr.org/2006/12/strategy-and-society/ar/1 </li></ul><ul><li>http://hbr.org/2011/01/the-big-idea-creating-shared-value/ar/1 </li></ul>

Notas del editor

  • Build Business Case. -Articulate need to change Appoint (Senior) Resources- Commit funds and people, establish ownership Set Base Line and Identify Opportunities- Make an inventory of activities and externalized impacts Develop Vision, Goals, Programs and Metrics- Align with company’s value creation Face Strategic Dilemmas, Resistance To Change- Resolve conflicts and threats to ongoing business. Find Innovations and Form Collaborations- In Value Chain, New Products, Services and Business Models Integrate into DNA and Transform Culture- Change the Business Processes Reinvent Capitalism, New Ethos
  • Build Business Case: Change management-issues and suggestions Change starts with the top most people believing that there is a need to change. They need to awaken to external patterns of change and must see both the need to act, opportunities from acting and risks to their business of inaction Take as much external input as possible. Use multi-stakeholder engagement. Be prepared to confront legacy issues- Legal departments will not want to open these issues. COMMUNICATE, ENGAGE AND COMMUNICATE MORE, Without employee engagement, progress will be slow. Continue to refresh the business case.. It is not a one off exercise
  • Change-management issues and suggestions. Not advocating that appointing a separate group to lead this effort is a must, as it has some down sides to it too. First the positives: It does signal to employees and to the outside world that the company is serious. It can make the change go faster as the dedicated staff can bring the required new tools for measurement and reporting etc into the company. The down side is it can leave it as a corporate “ Initiative” by- passing the core of the business and its activities, harder to integrate, takes ownership away from business units, employees… “ Oh no not another buzz word” and “here we go again… we had TQM, Six Sigma, now this too will pass..”
  • Change management. A CEO asking people in the company “ I want to know what are we doing in the area of sustainability? ” gets a lot of enthusiasm and people discover that many grass roots activities are happening and also some companies find things that were started years ago during the last green wave, but they were not developed or dropped because oil prices stayed too low. So this is a very good step: Suggestions for Change Management: Form focus groups, give some time off, brown bag lunches. Ask them to look back and look forward to identify ideas and opportunities Take these forward, roll them up from operational to strategic levels. Build confidence “ If we did them before, we can do them again. Publish them and communicate
  • This step can be done at many levels, at the operational level or at the strategic level by going through the various business processes and or functions. If done properly through cross functional groups they will find that there are connections between one box and another. E.g. lowering emissions in operations requires technology development and so they will start seeing the whole system and that addressing sustainability requires a systems wide approach and cross functional work. Challenges that people will come across and suggestions to change: Lack of financial systems – how to treat carbon as cash? Data gaps. There will be many- so need to make assumptions and be comfortable about making decisions. Make the assumptions transparent. Get the CFO on board. Develop improvement projects, small ones and big ones in cross functional teams as this is a systems wide challenge. Measure to learn and learn to measure.. How can you measure the impact of your company on biodiversity for example? Set the bar high as goals could erode. Identify owners and develop new tools ( e.g. Life Cycle Impacts and modelling) Measure and celebrate quick wins.
  • Companies can come up with sustainability projects that have very little connection between why they want to change (the business case) . They can alos do the easy things like give money as philanthropy or take a visible role in changing GHG policy while their GHG footprint is not their biggest problem.. So beware of losing sight of the business case. Second unless the projects create value to the business and add something to their profits the projects will die. They will get the chop and raise employee sceptisom even more. Two company examples: Unilever and Dow.
  • It is easy to lose time, money and motivation during the journey. Suggestions: Do not suppress the dilemmas and negative voices: See dilemmas as a source of innovation and ideas. Have empathy for the reasons.. Do not judge. Management must recognize that what is required is change in values. Need a plan to exit black and grow/ acquire green Reward systems need to be applied to make the change
  • What gets in the way of big company collaborations. Intense competition between companies in the same industry or sector Ego ( Company cultures have big egos). Lack of trust towards NGOs. Lack of experience of working with NGOs Think collaboration takes longer time… Peter Senge Quote“ Go alone, you may go faster… Go with other, you wlll go farther” Need awareness that “this” is bigger than our company
  • This is really not an issue for most companies if they allow employees to do the required. Most employees want to come up with sustainability ideas. Need to redefine criteria for “green” innovation. Weight innovations that bring social and environmental good higher Give R&amp;D budgets for green innovations. Reward systems for green innovations. Make connection between green and profitability- pricing green products and scaling green is still in its early days
  • Changing rewards and recognition are essential for integration into values: Starting with the CEO, make sustainability a big part of their bonus and salary. Recognize that people have different opinions and engage all parties. Definition of sustainability that is large enough to include all employees and engage them. If employees were included from the beginning of the change process integration happens more naturally. Companies that start with all green missions e.g. 7 th Generation have no issues of integration a sthere is little conflict. The challenge is to include new employees as the company grows.
  • Is sustainability reactive or aspirational? If reactive it will be short lived and will fade away after pressure goes away. If aspirational then it will get employee motiation
  • Nestle case study he gives to explain Shared Value : 1. Obtaining a reliable supply of specialized coffees is extremely challenging. Most coffee is grown by small farmers in impoverished rural areas of Africa and Latin America, trapped in a cycle of low productivity, poor quality, and environmental degradation that limits production volume. To address these issues, Nestlé redesigned procurement. It worked intensively with its growers, providing advice on farming practices guaranteeing bank loans, and helping secure inputs such as plant stock, pesticides, and fertilizers. Nestlé established local facilities to measure the quality of the coffee at the point of purchase, which allowed it to pay a premium for better beans directly to the growers and thus improve their incentives. Greater yield per hectare and higher production quality increased growers’ incomes, and the environmental impact of farms shrank. Nestlé’s reliable supply of good coffee grew significantly. Shared value was created

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