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Social Media For Conveyancers 
Presented by 
Suzy Ashworth 
© Law Society 2012
Image by celinecelines via flickr under a Creative Commons Licence
Business success for conveyancers: 
+ 
16th-century painting of a civil law notary, by 
Flemish painter Quentin Massys. Image by 
Wikimedia under a Creative Image by Wikimedia under a Creative Commons Licence Commons Licence
This is about the big picture 
Image of Prior Park from Wikipedia under a Creative Commons Licence
Suzy Ashworth 
• Lawyer/mediator 
• Consultant 
• Coach 
• Social media enthusiast 
• In the Fens, London and 
all over the country 
• Our PSL Ltd 
• www.ourpsl.co.uk 
• suzy@ourpsl.co.uk 
• 07717 875597
What use are social media? 
Image by Algerian at openclipart.org 
• Information 
• Networking 
• Marketing 
Connections, conversations, relationships
Your internet presence:
Social Media is not a panacea… there 
are still other ways to connect 
Images from Wikimedia under a Creative Commons Licence
What are you trying to achieve with your 
business development activities?
THE FEAR 
By John (Flickr: Panic button) [CC-BY-SA-2.0 
(http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons
Law Society Practice Note 
http://www.lawsociety.org.uk/productsandservices/practicenotes/social 
media/5049.article 
•Integrity 
•Independence 
•Trust 
•Confidentiality 
•Defamation 
•Policy 
•The internet never forgets!
Three overarching principles for 
success in social media: 
• Authenticity 
• Reciprocity 
• Consistency
Commit – and give it time 
ceridwen [CC-BY-SA-2.0 (http://creativecommons.org/licenses/by-sa/ 
2.0)], via Wikimedia Commons
Getting an ‘in’ 
Mike Dodman [CC-BY-SA-2.0 (http://creativecommons.org/licenses/by-sa/ 
2.0)], via Wikimedia Commons
General tips for social media
Mind your photo… 
No thank you: Yes please: 
Images: By Raystorm (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons; © 
Nevit Dilmen [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0) or GFDL (http://www.gnu.org/copyleft/fdl.html)], 
via Wikimedia Commons; By Ildar Sagdejev (Specious) (Own work) [GFDL (http://www.gnu.org/copyleft/fdl.html) or CC-BY-SA-3.0- 
2.5-2.0-1.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
Complete your profiles in full
Get to know your privacy settings
Best start: to watch the different 
social media platforms for a while… 
By mw238 [CC-BY-SA-2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons
LinkedIn for property lawyers –what 
can you do on LinkedIn? 
• Maintain and display an online CV 
– ‘profile’ 
• Make connections and 
communicate with them 
• Maintain a database of contacts 
• Have group discussions about 
common interests 
• Post material and start debates 
• Showcase your firm
If LinkedIn were real life… 
Image by ThinkLondon via Flickr under a Creative Commons Licence
LinkedIn homepage
Google Loves LinkedIn
Give as much information as you can 
By Tokyoship (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], 
via Wikimedia Commons
Your LinkedIn profile (well, mine) 
The Top Box 
Background: 
Summary
Be dynamic, be engaging! 
By Jhartenfeld (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0) or GFDL 
(http://www.gnu.org/copyleft/fdl.html)], via Wikimedia Commons
Your online CV – add all of your 
experience and education 
Image by Gerd Leonhard via Flickr under a creative commons licence
Add documents and media to your 
profile
LinkedIn Groups
Get involved with the chat
Recommendations and reviews
Invitations to connect
The numbers game 
• More connections = better search results 
• Higher visibility, looks good to clients 
• Also, the more groups you join, the wider 
your network and potential reach
That’s LinkedIn 
• Huge information and networking potential 
• Tone is professional rather than personal 
• A really good place to start on social media
Facebook for conveyancers 
© Copyright Bob Embleton and licensed for reuse under this Creative Commons Licence.
Facebook pages – somewhere to be 
found
The Facebook basics 
Find people 
Like, 
Comment, 
Share 
Post 
whatever 
you like 
Connect 
with 
friends
Your Facebook profile
A Facebook page for your firm
Facebook groups
So that’s Facebook
Twitter for conveyancers 
By Moses (The Crowd For DMB 1) [CC-BY-2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons
Twitter – an information network 
• Tweets are 140 characters or fewer 
• Follow people to have their tweets 
on your timeline 
• Timeline loads new tweets regularly 
• If people follow you, all your tweets 
go onto their timeline 
• You don’t have to follow someone to 
see all of their tweets – you can look 
them up on Twitter or via Google.
Twitter Homepage 
Timeline – tweets from people you follow 
Suggestions 
of people to 
follow 
About you 
Write a tweet 
What’s 
trending
The Twitter Bio
Watch, learn, be inspired… don’t 
panic… 
Image by Raivu http://raivu.deviantart.com/art/The-Scream-175430652 under a Creative Commons 
Attribution-Share Alike 3.0 License.
Entertainment or connection? 
Image 
http://upload.wikimedia.org/wikipedia/commons/e/e3/Morris_y_Goscinny_4_-_Amsterdam_-_27051971.jpg 
via a Creative Commons Licence
Finding people to talk to
Getting involved in something 
Use a hashtag - #
Now under your belt -
What about the rest? - YouTube 
By Fank Stone, Berg Eckle (YouTube) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
If you’re doing it, do it well
Google + - should you be bothered?
How G+ works 
Post something! 
Other peoples’ 
posts 
Your ‘circles’ 
Ideas for people 
to connect with
Image-based sites
What about your website?
Blogging? 
Image by Gideon Burton https://www.flickr.com/photos/wakingtiger/3156791845/ under a 
Creative Commons licence
Time and planning 
Image by Alan Cleaver https://www.flickr.com/photos/alancleaver/2661425133/ under a 
Creative Commons licence
How much, how long? 
30 minutes per day
How do I fit it in? 
By ŇÄĵŵÅ Ă. Мǻŗǻƒįę from KUWAIT (Nothing more than a tea) [CC-BY-SA-2.0 
(http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons
Your best time-saver… 
Remember what you are trying to achieve through 
using social media.
Managing it: TweetDeck
Managing it: Hootsuite
Managing it: Buffer
Don’t over-automate: it’s about 
connections, remember? 
Image by Julesagogo via Flickr https://www.flickr.com/photos/mundobizarro/2606029530/ under a Creative 
Commons licence
How do I measure success? 
By Subhashish Panigrahi (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], 
via Wikimedia Commons
What was I aiming for, again? 
By Commodore_Basic_screenshot.jpg: Sven derivative work: Ste b (Commodore_Basic_screenshot.jpg) 
[CC-BY-2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons
Analytic tools are built into most 
management sites 
• How many saw it? 
• How many clicked on the link? 
• Who interacted? 
• Who shared or retweeted?
The effect on business… what 
happens next 
By John Ficara (This image is from the FEMA Photo Library.) [Public domain], via Wikimedia Commons
And finally…. 
Five top tips for conveyancers using 
social media
1. You are what you tweet, and 
share 
• Be yourself and show your character 
• Don’t overdo the posting – you’ve got 
work to do! 
• Transparency is the ultimate form of 
trustworthiness.
2. Be generous, don’t be needy 
• If someone is looking for something and 
you can help, help them! 
• Ask for feedback, don’t beg for it 
• Be subtle about getting people to spread the 
word and they will do it without you asking 
• Listen first, post second.
3. *Polish yourself up* 
By Johann Franz Capellini von Wickenburg, genannt Stechinelli (1677-1752) [Public domain], via Wikimedia Commons
4. Don’t get distracted by numbers
5. Remember to have fun 
Honestly, it is possible to enjoy business development!
Questions 
Links/ contacts for Law Society and other external 
resources that may offer further information 
www.lawsociety.org.uk 
Please send ideas for future webinars to Britha on 
britha.parekh@lawsociety.org.uk
Thank you 
Thank you for listening. 
And thank you to SPONSOR NAME for supporting this online 
seminar 
In order to mark your CPD training as complete and claim 
your CPD you should now return to the Training Activity details 
page, refresh the screen and scroll down to click the ‘Reflect & 
Complete’ button. 
Slides can be downloaded from the CPD centre site 
CPD Hours: 1 hour. 
CPD Code: ZZR/COSE.

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Social media for conveyancers - Law Society Webinar, 19 September 2014

  • 1. Social Media For Conveyancers Presented by Suzy Ashworth © Law Society 2012
  • 2. Image by celinecelines via flickr under a Creative Commons Licence
  • 3. Business success for conveyancers: + 16th-century painting of a civil law notary, by Flemish painter Quentin Massys. Image by Wikimedia under a Creative Image by Wikimedia under a Creative Commons Licence Commons Licence
  • 4. This is about the big picture Image of Prior Park from Wikipedia under a Creative Commons Licence
  • 5. Suzy Ashworth • Lawyer/mediator • Consultant • Coach • Social media enthusiast • In the Fens, London and all over the country • Our PSL Ltd • www.ourpsl.co.uk • suzy@ourpsl.co.uk • 07717 875597
  • 6. What use are social media? Image by Algerian at openclipart.org • Information • Networking • Marketing Connections, conversations, relationships
  • 8. Social Media is not a panacea… there are still other ways to connect Images from Wikimedia under a Creative Commons Licence
  • 9. What are you trying to achieve with your business development activities?
  • 10. THE FEAR By John (Flickr: Panic button) [CC-BY-SA-2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons
  • 11. Law Society Practice Note http://www.lawsociety.org.uk/productsandservices/practicenotes/social media/5049.article •Integrity •Independence •Trust •Confidentiality •Defamation •Policy •The internet never forgets!
  • 12. Three overarching principles for success in social media: • Authenticity • Reciprocity • Consistency
  • 13. Commit – and give it time ceridwen [CC-BY-SA-2.0 (http://creativecommons.org/licenses/by-sa/ 2.0)], via Wikimedia Commons
  • 14. Getting an ‘in’ Mike Dodman [CC-BY-SA-2.0 (http://creativecommons.org/licenses/by-sa/ 2.0)], via Wikimedia Commons
  • 15. General tips for social media
  • 16. Mind your photo… No thank you: Yes please: Images: By Raystorm (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons; © Nevit Dilmen [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0) or GFDL (http://www.gnu.org/copyleft/fdl.html)], via Wikimedia Commons; By Ildar Sagdejev (Specious) (Own work) [GFDL (http://www.gnu.org/copyleft/fdl.html) or CC-BY-SA-3.0- 2.5-2.0-1.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
  • 18. Get to know your privacy settings
  • 19. Best start: to watch the different social media platforms for a while… By mw238 [CC-BY-SA-2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons
  • 20. LinkedIn for property lawyers –what can you do on LinkedIn? • Maintain and display an online CV – ‘profile’ • Make connections and communicate with them • Maintain a database of contacts • Have group discussions about common interests • Post material and start debates • Showcase your firm
  • 21. If LinkedIn were real life… Image by ThinkLondon via Flickr under a Creative Commons Licence
  • 24. Give as much information as you can By Tokyoship (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
  • 25. Your LinkedIn profile (well, mine) The Top Box Background: Summary
  • 26. Be dynamic, be engaging! By Jhartenfeld (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0) or GFDL (http://www.gnu.org/copyleft/fdl.html)], via Wikimedia Commons
  • 27. Your online CV – add all of your experience and education Image by Gerd Leonhard via Flickr under a creative commons licence
  • 28. Add documents and media to your profile
  • 30. Get involved with the chat
  • 33. The numbers game • More connections = better search results • Higher visibility, looks good to clients • Also, the more groups you join, the wider your network and potential reach
  • 34. That’s LinkedIn • Huge information and networking potential • Tone is professional rather than personal • A really good place to start on social media
  • 35. Facebook for conveyancers © Copyright Bob Embleton and licensed for reuse under this Creative Commons Licence.
  • 36. Facebook pages – somewhere to be found
  • 37. The Facebook basics Find people Like, Comment, Share Post whatever you like Connect with friends
  • 39. A Facebook page for your firm
  • 42. Twitter for conveyancers By Moses (The Crowd For DMB 1) [CC-BY-2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons
  • 43. Twitter – an information network • Tweets are 140 characters or fewer • Follow people to have their tweets on your timeline • Timeline loads new tweets regularly • If people follow you, all your tweets go onto their timeline • You don’t have to follow someone to see all of their tweets – you can look them up on Twitter or via Google.
  • 44. Twitter Homepage Timeline – tweets from people you follow Suggestions of people to follow About you Write a tweet What’s trending
  • 46. Watch, learn, be inspired… don’t panic… Image by Raivu http://raivu.deviantart.com/art/The-Scream-175430652 under a Creative Commons Attribution-Share Alike 3.0 License.
  • 47. Entertainment or connection? Image http://upload.wikimedia.org/wikipedia/commons/e/e3/Morris_y_Goscinny_4_-_Amsterdam_-_27051971.jpg via a Creative Commons Licence
  • 48. Finding people to talk to
  • 49. Getting involved in something Use a hashtag - #
  • 50. Now under your belt -
  • 51. What about the rest? - YouTube By Fank Stone, Berg Eckle (YouTube) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
  • 52. If you’re doing it, do it well
  • 53. Google + - should you be bothered?
  • 54. How G+ works Post something! Other peoples’ posts Your ‘circles’ Ideas for people to connect with
  • 56. What about your website?
  • 57. Blogging? Image by Gideon Burton https://www.flickr.com/photos/wakingtiger/3156791845/ under a Creative Commons licence
  • 58. Time and planning Image by Alan Cleaver https://www.flickr.com/photos/alancleaver/2661425133/ under a Creative Commons licence
  • 59. How much, how long? 30 minutes per day
  • 60. How do I fit it in? By ŇÄĵŵÅ Ă. Мǻŗǻƒįę from KUWAIT (Nothing more than a tea) [CC-BY-SA-2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons
  • 61. Your best time-saver… Remember what you are trying to achieve through using social media.
  • 65. Don’t over-automate: it’s about connections, remember? Image by Julesagogo via Flickr https://www.flickr.com/photos/mundobizarro/2606029530/ under a Creative Commons licence
  • 66. How do I measure success? By Subhashish Panigrahi (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
  • 67. What was I aiming for, again? By Commodore_Basic_screenshot.jpg: Sven derivative work: Ste b (Commodore_Basic_screenshot.jpg) [CC-BY-2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons
  • 68. Analytic tools are built into most management sites • How many saw it? • How many clicked on the link? • Who interacted? • Who shared or retweeted?
  • 69. The effect on business… what happens next By John Ficara (This image is from the FEMA Photo Library.) [Public domain], via Wikimedia Commons
  • 70. And finally…. Five top tips for conveyancers using social media
  • 71. 1. You are what you tweet, and share • Be yourself and show your character • Don’t overdo the posting – you’ve got work to do! • Transparency is the ultimate form of trustworthiness.
  • 72. 2. Be generous, don’t be needy • If someone is looking for something and you can help, help them! • Ask for feedback, don’t beg for it • Be subtle about getting people to spread the word and they will do it without you asking • Listen first, post second.
  • 73. 3. *Polish yourself up* By Johann Franz Capellini von Wickenburg, genannt Stechinelli (1677-1752) [Public domain], via Wikimedia Commons
  • 74. 4. Don’t get distracted by numbers
  • 75. 5. Remember to have fun Honestly, it is possible to enjoy business development!
  • 76. Questions Links/ contacts for Law Society and other external resources that may offer further information www.lawsociety.org.uk Please send ideas for future webinars to Britha on britha.parekh@lawsociety.org.uk
  • 77. Thank you Thank you for listening. And thank you to SPONSOR NAME for supporting this online seminar In order to mark your CPD training as complete and claim your CPD you should now return to the Training Activity details page, refresh the screen and scroll down to click the ‘Reflect & Complete’ button. Slides can be downloaded from the CPD centre site CPD Hours: 1 hour. CPD Code: ZZR/COSE.