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Professional Communications
 Aggressive tone
 My way or the highway
 Wants to win at all costs
 Nonassertive tone
 Doesn’t talk much
 Backs down
 Hard to read
 Assertive tone
 Direct, but tactful
 Considers location, timing,
intensity, relationships
 Solves problems
Always
Be
Clear, Complete
& Concise
Respect Diversity
Age
Gender
Ethnicity
Why?
Women spend 85% of
consumer $
Older Americans spend
more than $600 billion
each year
32 million people in the
U.S. speak a language
other than English
Women
85%
Seniors
$600 billion
32 million
non-
English
How To Promote Diversity
Be open-minded
Be tolerant
Be empathetic
 Cover Letter: A Personal Introduction to Employers; Sent with Your
Resume
 Portfolio: A Collection of a Person’s Best Work, Usually in a
Portable Case
 Thank You Note/Follow-Up Letter: Sent after a interview as a
thank you to the interviewer Networking: A variety of personal
contacts that you use as business resources
 References: An individual that serves as the point of contact for
employers seeking to verify or ask questions about a potential
employee’s background, work experience, or work ethic (Not A
Family Member!)
 Networking: developing a variety of personal contacts that can be
tapped for information and tips on job hunting
 This is a formal version of your personal
inventory
 Contains
 Identification
 Your objective or job goal
 Education and training
 Work history
 Personal data
 Reference statement
 Name
 Address
 Phone number
 Email
 At top
 List name as you want to be called at work
 Focus of Résumé
 Part time work?
 Unpaid volunteer?
 Scholarship?
 College acceptance?
 How might you write your objective?
 While in high school, it goes at the top
 Later on at the bottom
 Usually when you will graduate
 GPA - if for acceptance or impressive
 Training - what might relate to the job or be
impressive
 What might you list?
 Information on each job
 Name, location of business , and dates of
employment
 Responsibilities on job
 If you have never had a paid position, what could
you include?
 Activities
 Honors
 Outside interests
 Volunteer work
 Available upon request
 Have information with you
 Names of employers
 Check with them in advance to use
 Phone numbers
 Ask yourself, “Does it have something to do with
the job or position for which I am interviewing?”
 Examples of inappropriate questions:
 What is your political party?
 Do you go to church regularly?
 Do you drink?
 What is your sexual orientation?
 What is your IQ?
 Do you have a girlfriend/boyfriend?
 How much do you weigh?
 Try to tackle the real concern
 Answer briefly and move on
 How would you handle, “Do you have a
boyfriend or girlfriend?”
 What other questions could be difficult for
you?
Women Men
• Solid color, conservative suit
• Coordinated blouse
• Moderate shoes (typically
closed toe)
• Limited jewelry
• Neat, professional hairstyle
• Tan or light hosiery
• Sparse make-up & perfume
• Manicured nails
• Portfolio or briefcase
• Solid color, conservative suit
• White long sleeve shirt
• Conservative tie
• Dark socks, professional
shoes
• Very limited jewelry
• Neat, professional hairstyle
• GoVERY easy on the
aftershave
• Neatly trimmed nails
• Portfolio or briefcase
 Perfume/Cologne
 Ill-Fitting Clothes
 Athletic Shoes/Sneakers
 RevealingClothing
 Headphones
 Too Much Make-Up
 ExcessiveAccessories
 NoveltyTies
 Wrinkled Clothing
 Cell Phone (Leave it in your car!You will
survive for 30 minutes without your phone)
 Gum (Take mints with you instead, and make
sure to finish it before the interview starts)
 Coffee (It only gets in the way and is an
unnecessary prop)
 Denotation: The Dictionary Definition of a
Word
 Connotation: The Emotional and Imaginative
Association Surrounding a Word
▪ Example: A dove (peace), Hollywood (fame), Wall Street
(Wealth and Power)
 Plagiarism: The Practice of Taking Someone
Else's Work or Ideas and Passing them Off as
One's Own.
 Introduction
 Attention Getter
 Thesis Statement
 Preview
 Body
 3 main points
 Supporting data
 Conclusion
 Restate thesis
 Summarizes main points
 Clinches
Body
Introduction
Conclusion
 Speech is written out and read word
for word from the paper
 Write and commit speech to memory,
Memorize word for word
 Use an Outline Only while you are
Presenting your Speech
 Spontaneous or “Off the Cuff," No
Notes Used, Usually a Short Speech
with little or no time for preparation
Manuscript
Memorized
Extemporaneous
Impromptu
 Monotone: A Tone in which Words are
Delivered at the Same Rate and Pitch
Without Variation
 Rate: Speed at Which We Speak
 Pitch: Highs and Lows of Your Voice
 Inflection: The Altering of a Speaker’s
Tone or Pitch to Create Emphasis
 Volume: Loudness or Softness of Your
Voice
 Articulation: The Crispness, Distinctness,
with Which We Say the Syllable in a
Word
 Pronunciation: Saying the Sounds of a
Word Properly and Stressing the Correct
Syllable
 The mode or manner that a speaker uses to
transmit words to an audience.
 Four Types
 Manuscript method
 Memorized method
 Extemporaneous
 Impromptu
What Is Persuasive Speaking?
• Induce your
audience to believe
as you do.
• Influence your
audience to cause an
action.
• In order to be
successful, you must
know your audience.
 Supportive- friendly; reinforce what they
already accept & strengthen ties with them
 Uncommitted- neutral; members need
information so they can make up their minds
 Indifferent- members are often apathetic;
often they are a captive audience (forced
to be in attendance)
 Opposed- hostile towards you; objective
should be to get a fair
hearing
▪ compromise
▪ offer a disclaimer
 Logical Appeal- Greek “logos”
 be organized
 offer proof
 Emotional Appeal- Greek “pathos”
 words arouse feeling in audience
 Personal Appeal- Greek “ethos”
 honesty
 competency
 Where can I go to find all of Coach Slay’s
PowerPoints?
 http://www.slideshare.net/sws4618
YOU’RE
WELCOME!!
Semester exam quick review

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Semester exam quick review

  • 2.  Aggressive tone  My way or the highway  Wants to win at all costs  Nonassertive tone  Doesn’t talk much  Backs down  Hard to read  Assertive tone  Direct, but tactful  Considers location, timing, intensity, relationships  Solves problems
  • 5. Why? Women spend 85% of consumer $ Older Americans spend more than $600 billion each year 32 million people in the U.S. speak a language other than English Women 85% Seniors $600 billion 32 million non- English
  • 6. How To Promote Diversity Be open-minded Be tolerant Be empathetic
  • 7.  Cover Letter: A Personal Introduction to Employers; Sent with Your Resume  Portfolio: A Collection of a Person’s Best Work, Usually in a Portable Case  Thank You Note/Follow-Up Letter: Sent after a interview as a thank you to the interviewer Networking: A variety of personal contacts that you use as business resources  References: An individual that serves as the point of contact for employers seeking to verify or ask questions about a potential employee’s background, work experience, or work ethic (Not A Family Member!)  Networking: developing a variety of personal contacts that can be tapped for information and tips on job hunting
  • 8.  This is a formal version of your personal inventory  Contains  Identification  Your objective or job goal  Education and training  Work history  Personal data  Reference statement
  • 9.  Name  Address  Phone number  Email  At top  List name as you want to be called at work
  • 10.  Focus of Résumé  Part time work?  Unpaid volunteer?  Scholarship?  College acceptance?  How might you write your objective?
  • 11.  While in high school, it goes at the top  Later on at the bottom  Usually when you will graduate  GPA - if for acceptance or impressive  Training - what might relate to the job or be impressive  What might you list?
  • 12.  Information on each job  Name, location of business , and dates of employment  Responsibilities on job  If you have never had a paid position, what could you include?
  • 13.  Activities  Honors  Outside interests  Volunteer work
  • 14.  Available upon request  Have information with you  Names of employers  Check with them in advance to use  Phone numbers
  • 15.  Ask yourself, “Does it have something to do with the job or position for which I am interviewing?”  Examples of inappropriate questions:  What is your political party?  Do you go to church regularly?  Do you drink?  What is your sexual orientation?  What is your IQ?  Do you have a girlfriend/boyfriend?  How much do you weigh?
  • 16.  Try to tackle the real concern  Answer briefly and move on  How would you handle, “Do you have a boyfriend or girlfriend?”  What other questions could be difficult for you?
  • 17. Women Men • Solid color, conservative suit • Coordinated blouse • Moderate shoes (typically closed toe) • Limited jewelry • Neat, professional hairstyle • Tan or light hosiery • Sparse make-up & perfume • Manicured nails • Portfolio or briefcase • Solid color, conservative suit • White long sleeve shirt • Conservative tie • Dark socks, professional shoes • Very limited jewelry • Neat, professional hairstyle • GoVERY easy on the aftershave • Neatly trimmed nails • Portfolio or briefcase
  • 18.  Perfume/Cologne  Ill-Fitting Clothes  Athletic Shoes/Sneakers  RevealingClothing  Headphones  Too Much Make-Up  ExcessiveAccessories  NoveltyTies  Wrinkled Clothing
  • 19.  Cell Phone (Leave it in your car!You will survive for 30 minutes without your phone)  Gum (Take mints with you instead, and make sure to finish it before the interview starts)  Coffee (It only gets in the way and is an unnecessary prop)
  • 20.  Denotation: The Dictionary Definition of a Word  Connotation: The Emotional and Imaginative Association Surrounding a Word ▪ Example: A dove (peace), Hollywood (fame), Wall Street (Wealth and Power)  Plagiarism: The Practice of Taking Someone Else's Work or Ideas and Passing them Off as One's Own.
  • 21.  Introduction  Attention Getter  Thesis Statement  Preview  Body  3 main points  Supporting data  Conclusion  Restate thesis  Summarizes main points  Clinches Body Introduction Conclusion
  • 22.  Speech is written out and read word for word from the paper  Write and commit speech to memory, Memorize word for word  Use an Outline Only while you are Presenting your Speech  Spontaneous or “Off the Cuff," No Notes Used, Usually a Short Speech with little or no time for preparation Manuscript Memorized Extemporaneous Impromptu
  • 23.  Monotone: A Tone in which Words are Delivered at the Same Rate and Pitch Without Variation  Rate: Speed at Which We Speak  Pitch: Highs and Lows of Your Voice  Inflection: The Altering of a Speaker’s Tone or Pitch to Create Emphasis
  • 24.  Volume: Loudness or Softness of Your Voice  Articulation: The Crispness, Distinctness, with Which We Say the Syllable in a Word  Pronunciation: Saying the Sounds of a Word Properly and Stressing the Correct Syllable
  • 25.  The mode or manner that a speaker uses to transmit words to an audience.  Four Types  Manuscript method  Memorized method  Extemporaneous  Impromptu
  • 26. What Is Persuasive Speaking? • Induce your audience to believe as you do. • Influence your audience to cause an action. • In order to be successful, you must know your audience.
  • 27.  Supportive- friendly; reinforce what they already accept & strengthen ties with them  Uncommitted- neutral; members need information so they can make up their minds
  • 28.  Indifferent- members are often apathetic; often they are a captive audience (forced to be in attendance)  Opposed- hostile towards you; objective should be to get a fair hearing ▪ compromise ▪ offer a disclaimer
  • 29.  Logical Appeal- Greek “logos”  be organized  offer proof  Emotional Appeal- Greek “pathos”  words arouse feeling in audience  Personal Appeal- Greek “ethos”  honesty  competency
  • 30.  Where can I go to find all of Coach Slay’s PowerPoints?  http://www.slideshare.net/sws4618 YOU’RE WELCOME!!