omnixco.com
23
Seguidores
Personal Information
Organización/Lugar de trabajo
Bradford, United Kingdom United Kingdom
Sector
Consulting / Advisory
Sitio web
www.omnixco.com
Acerca de
An independent CX and digital transformation consultant. Focussed on customer experience innovation and the role of technology in delivering awesome customer experiences.
International experience in customer service, CX consulting, digital transformation project and program management.
Consulted and worked for top brands: Deutsche Telekom, T-Mobile, Telefonica O2, DHL, Emirates, Genesys, E.ON, DWP, Telenet, Telenor, Vodacom, Vodafone, etc.
Etiquetas
crm
customer relationship management
marketing
personal
journey mapping
customer journey mapping
customer service
design thinking
cx
customer experience
Ver más
- Presentaciones
- Documentos
- Infografías
Engage Customers Like Never Before
SAP Customer Experience
•
Hace 10 años
Beyond Design Thinking at DNA
Chris Jackson
•
Hace 8 años
It's All About the Customer Journey
McKinsey on Marketing & Sales
•
Hace 10 años
Touchpoint Dashboard Journey Mapping Guide 2014
Touchpoint Dashboard
•
Hace 10 años
Customer Journey Analytics and Big Data
McKinsey on Marketing & Sales
•
Hace 11 años
Transforming Customer Experience: From Moments to Journeys
McKinsey on Marketing & Sales
•
Hace 10 años
Zynga Presentation
Eric Eldon
•
Hace 14 años