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Reconceptualizing Human Resource
Management by Inclusion of Social
Networks – A Theoretical Approach

1st Interdisciplinary Workshop
“Decentralization and Networks”
Siegen, 25.11.2011

Tobias M. Scholz
Chair for Human Resources and Organizational Behavior
University of Siegen
Social Networks?




Christakis, Nicholas A./Fowler, James H.,
Connected: Amazing Power of Social Networks
and How They Shape Our Lives, New York
(Little, Brown and Company) 2009.


       Tobias M. Scholz                       pmg.uni-siegen.de   2
Social Networks?




“As companies face an information
explosion and an unprecedented need for
flexibility in a rapidly changing
marketplace, the corporate model is in the
midst of a complete makeover.“
(Barabási, 2003:201)




Tobias M. Scholz         pmg.uni-siegen.de   3
Social Networks?




• Social Networks are part of research
  for a long period (Borgatti et al., 2009)

• Increase in Popularity
     Globalization (Feiock et al., 2008)
     Decentralization (Moore et al., 2003)
     Digital Networks (Bollen et al., 2011)


• Improvements in Research
     Data Collection (Eagle/Pentland, 2006)
     Prediction Algorithms (Barabási, 2011)
     Fostering (Zhang et al., 2008)
     Maintenance (Bramoullé/Saint-Paul, 2010)


Tobias M. Scholz                     pmg.uni-siegen.de   4
Social Networks and Human Resource Management




• Self Positioning
     Strategic Business Partner (Lawler/Mohrman, 2003)
     Specialized Service Partner (Greer et al., 1999)


• Shift in the Organization
     Centralization  Decentralization (Moore et al.,
     2003)
     Hierarchy-Based  Market-Based (Scholz, 2003)




Search for Competitive Advantage



Tobias M. Scholz                  pmg.uni-siegen.de      5
Path Dependence


                                            Increase in Competition
                          Hierachy-Based or      Rise of Complexity
                               Market-Based         Embeddedness




                                                                     Competitive Advantage:
                                                                     Social Networks


Sydow, Jörg/Schreyögg, Georg/Koch, Jochen,
Organizational Path Dependence: Opening the
Black Box, in: Academy of Management Review
34 (4/2009), 689-709.


       Tobias M. Scholz                          pmg.uni-siegen.de                        6
Social Networks – Governing Laws




                                                       Barabási, Albert-László, The
                                                       Architecture of Complexity, in:
                                                       IEEE Control Systems Magazine
                                                       27 (4/2007), 33-42.




Tobias M. Scholz                   pmg.uni-siegen.de                         7
Theoretical Implications




• Stability
     Networks are robust and allow fluctuation to a
     certain threshold (Barabási, 2003)
     Managing knowledge transfer (Poell et al. 2008)
     Cooperation can lead to self-sustaining
     “organisms” (Christakis/Fowler, 2009)

• Burstiness
     short timeframes of intense activity followed by
     long times of no or reduced activity (Barabási, 2011)

• Heterogenity
     Each person is different (Christakis/Fowler, 2009)
     Preferential attachment (Barabási, 2003)
     Outliers increase complexity (Barabási, 2011)
Tobias M. Scholz                    pmg.uni-siegen.de        8
Short Term vs. Long Term




• Short-Term (Reactive)
     Visualize emergent structures
     Problem-solving and trust repair (Dirks et al., 2009)
     Support information flow through hub targeting
     (Burt, 1992; Christakis/Fowler, 2009)


• Long-Term (Active)
     Influence design parameters
     Finding right mix of „orderly creativity“
     (Christakis/Fowler, 2009) and stability (Farjoun, 2010)
     and vitality of the organization


Dynamic and Flexible Approach
 Professionalization of HRM (Stein,
     2010)                                                     © Julia Christophers



Tobias M. Scholz                        pmg.uni-siegen.de                             9
Next Steps




• Is an organization really a scale-free
  network?

• Further Obstacles
     Design, organization and management of
     complex networks (Alderson 2008)
     Controllability of complex networks (Liu et al., 2011)
     Identification of key players (Ballester et al., 2006)
     Autopoiesis
     History matters (Barabási, 2011)
     Influence of stakeholders
     Data collection (e.g. Reality Mining)
     Privacy

                                                              © Julia Christophers



Tobias M. Scholz                    pmg.uni-siegen.de                                10
Literaturverzeichnis

Alderson, D. L. Catching the “Network Science” Bug: Insight and Opportunity for the Operations Researcher, in: Operations Research 56 (5/2008),
1047-1065.
Ballester, C./Calvó-Armengol, A./Zenou, Y., Who's Who in Networks. Wanted: The Key Player, in: Econometrica 74 (5/2006), 1403-1417.
Barabási, Albert-László, Linked: How Everything is Connected to Everything Else and What It Means for Business, Science, and Everyday Life. London
(PLUME Books) 2003.
Barabási, Albert-László, The Architecture of Complexity, in: IEEE Control Systems Magazine 27 (4/2007), 33-42.
Barabási, Albert-László, Scale-Free Networks: A Decade and Beyond, in: Science 325 (5939/2009), 412-413.
Barabási, Albert-László, Bursts: The Hidden Patterns Behind Everything We Do, from Your E-Mail to Bloody Crusades. London (PLUME) 20011.
Bollen, J./Goncalves, B./Ruan, G./Mao, H., Happiness Is Assortative in Online Networks, in: Artifical Life 17 (3/2011), 237-256.
Borgatti, S. P.,/Mehra, A./Brass, D. J./Labianca, G., Network Analyisis in the Social Sciences, in: Science 323(5916/2009), 892-895.
Bramoullé, Y./Saint-Paul, G., Social Networks and Labor Market Transitions, in: Labour Economics 17 (1/2010), 188-195.
Burt, R. S. Structural Holes: The Social Structure of Competition. Cambridge (Harvard University Press) 1992.
Christakis, Nicholas A./Fowler, James H., Connected: Amazing Power of Social Networks and How They Shape Our Lives, New York (Little, Brown and
Company) 2009.
Dirks, K. T./Lewicki, R. J./Zaheer, A., Repairing Relationships Withing and Between Organizations, in Academy of Management Review 34 (1/2009), 68-84.
Eagle, N./Pentland, A. S. Reality mining: sensing complex social systems, in: Personal and Ubiquitous Computing 10 (4/2006), 255–268 .
Farjoun, M., Beyond Dualism: Stability and Change as a Duality, in: Academy of Management 35 (2/2010), 202-225.
Feiock, R. C./Jae Moon, M./Park, H. J., Is the World Flat or Spiky? Rethinking the Governance Implications of Globalization for Economic Development, in:
Public Administration Review 68 (1/2008), 24-35.
Greer, C. R./Youngblood, S. A./Gray, D. A., Human Resource Management Outsourcing: The Make or Buy Decision, in: Academy of Management Executive
13 (3/1999), 85-96.
Lawler, E. E./Mohrman, S. A., HR as a Strategic Partner: What Does it Take to Make it Happen, in: Human Resource Planning 26 (3/2003), 15-29.
Liu, Y./Slotine, J./Barabási, A., Controllability of Complex Networks, in: Nature 473 (2011), 167-173.
Moore, S./Eng, E./Daniel, M., International NGOs and the Role of Network Centrality in Humanitarion Aid Operations, in: Disasters 27(4/2003), 305-318.
Poell, R. F./Van der Krogt, F. J., The Role of Social Networks in Managing Organizational Talent, Knowledge and Employee Learning, in: Vaiman, V./Vance,
C. M. (eds), Smart Talent Management, Cheltenham (Edward Elgar Publishing) 2008, 93-118.
Scholz C., Die Saarbrücker MO5-Wertschöpfungskette, in: Scholz, C./Gutmann, J. (eds.), Webbaserte Personalwertschöpfung. Wiesbaden (Gabler) 2003,
123-144.
Stein, V., Professionalisierung des Personalmanagements: Selbstverpflichtung als Weg, in: Zeitschrift für Management 5 (3/2010), 201-206.
Sydow, Jörg/Schreyögg, Georg/Koch, Jochen, Organizational Path Dependence: Opening the Black Box, in: Academy of Management Review 34 (4/2009),
689-709.
Zhang, Y./Friend, A. J./Traud, A. L./Porter, M. A./Fowler, J. H./Mucha, P. J., Community Structure in Congresional Cosponsorship Networks, in: Physica A:
Statistical Mechanics and its Applications 387 (7/2008), 1705-1712.



Tobias M. Scholz                                                   pmg.uni-siegen.de                                                                    11

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Reconceptualizing Human Resource Management by Inclusion of Social Networks – A Theoretical Approach

  • 1. Reconceptualizing Human Resource Management by Inclusion of Social Networks – A Theoretical Approach 1st Interdisciplinary Workshop “Decentralization and Networks” Siegen, 25.11.2011 Tobias M. Scholz Chair for Human Resources and Organizational Behavior University of Siegen
  • 2. Social Networks? Christakis, Nicholas A./Fowler, James H., Connected: Amazing Power of Social Networks and How They Shape Our Lives, New York (Little, Brown and Company) 2009. Tobias M. Scholz pmg.uni-siegen.de 2
  • 3. Social Networks? “As companies face an information explosion and an unprecedented need for flexibility in a rapidly changing marketplace, the corporate model is in the midst of a complete makeover.“ (Barabási, 2003:201) Tobias M. Scholz pmg.uni-siegen.de 3
  • 4. Social Networks? • Social Networks are part of research for a long period (Borgatti et al., 2009) • Increase in Popularity Globalization (Feiock et al., 2008) Decentralization (Moore et al., 2003) Digital Networks (Bollen et al., 2011) • Improvements in Research Data Collection (Eagle/Pentland, 2006) Prediction Algorithms (Barabási, 2011) Fostering (Zhang et al., 2008) Maintenance (Bramoullé/Saint-Paul, 2010) Tobias M. Scholz pmg.uni-siegen.de 4
  • 5. Social Networks and Human Resource Management • Self Positioning Strategic Business Partner (Lawler/Mohrman, 2003) Specialized Service Partner (Greer et al., 1999) • Shift in the Organization Centralization  Decentralization (Moore et al., 2003) Hierarchy-Based  Market-Based (Scholz, 2003) Search for Competitive Advantage Tobias M. Scholz pmg.uni-siegen.de 5
  • 6. Path Dependence Increase in Competition Hierachy-Based or Rise of Complexity Market-Based Embeddedness Competitive Advantage: Social Networks Sydow, Jörg/Schreyögg, Georg/Koch, Jochen, Organizational Path Dependence: Opening the Black Box, in: Academy of Management Review 34 (4/2009), 689-709. Tobias M. Scholz pmg.uni-siegen.de 6
  • 7. Social Networks – Governing Laws Barabási, Albert-László, The Architecture of Complexity, in: IEEE Control Systems Magazine 27 (4/2007), 33-42. Tobias M. Scholz pmg.uni-siegen.de 7
  • 8. Theoretical Implications • Stability Networks are robust and allow fluctuation to a certain threshold (Barabási, 2003) Managing knowledge transfer (Poell et al. 2008) Cooperation can lead to self-sustaining “organisms” (Christakis/Fowler, 2009) • Burstiness short timeframes of intense activity followed by long times of no or reduced activity (Barabási, 2011) • Heterogenity Each person is different (Christakis/Fowler, 2009) Preferential attachment (Barabási, 2003) Outliers increase complexity (Barabási, 2011) Tobias M. Scholz pmg.uni-siegen.de 8
  • 9. Short Term vs. Long Term • Short-Term (Reactive) Visualize emergent structures Problem-solving and trust repair (Dirks et al., 2009) Support information flow through hub targeting (Burt, 1992; Christakis/Fowler, 2009) • Long-Term (Active) Influence design parameters Finding right mix of „orderly creativity“ (Christakis/Fowler, 2009) and stability (Farjoun, 2010) and vitality of the organization Dynamic and Flexible Approach Professionalization of HRM (Stein, 2010) © Julia Christophers Tobias M. Scholz pmg.uni-siegen.de 9
  • 10. Next Steps • Is an organization really a scale-free network? • Further Obstacles Design, organization and management of complex networks (Alderson 2008) Controllability of complex networks (Liu et al., 2011) Identification of key players (Ballester et al., 2006) Autopoiesis History matters (Barabási, 2011) Influence of stakeholders Data collection (e.g. Reality Mining) Privacy © Julia Christophers Tobias M. Scholz pmg.uni-siegen.de 10
  • 11. Literaturverzeichnis Alderson, D. L. Catching the “Network Science” Bug: Insight and Opportunity for the Operations Researcher, in: Operations Research 56 (5/2008), 1047-1065. Ballester, C./Calvó-Armengol, A./Zenou, Y., Who's Who in Networks. Wanted: The Key Player, in: Econometrica 74 (5/2006), 1403-1417. Barabási, Albert-László, Linked: How Everything is Connected to Everything Else and What It Means for Business, Science, and Everyday Life. London (PLUME Books) 2003. Barabási, Albert-László, The Architecture of Complexity, in: IEEE Control Systems Magazine 27 (4/2007), 33-42. Barabási, Albert-László, Scale-Free Networks: A Decade and Beyond, in: Science 325 (5939/2009), 412-413. Barabási, Albert-László, Bursts: The Hidden Patterns Behind Everything We Do, from Your E-Mail to Bloody Crusades. London (PLUME) 20011. Bollen, J./Goncalves, B./Ruan, G./Mao, H., Happiness Is Assortative in Online Networks, in: Artifical Life 17 (3/2011), 237-256. Borgatti, S. P.,/Mehra, A./Brass, D. J./Labianca, G., Network Analyisis in the Social Sciences, in: Science 323(5916/2009), 892-895. Bramoullé, Y./Saint-Paul, G., Social Networks and Labor Market Transitions, in: Labour Economics 17 (1/2010), 188-195. Burt, R. S. Structural Holes: The Social Structure of Competition. Cambridge (Harvard University Press) 1992. Christakis, Nicholas A./Fowler, James H., Connected: Amazing Power of Social Networks and How They Shape Our Lives, New York (Little, Brown and Company) 2009. Dirks, K. T./Lewicki, R. J./Zaheer, A., Repairing Relationships Withing and Between Organizations, in Academy of Management Review 34 (1/2009), 68-84. Eagle, N./Pentland, A. S. Reality mining: sensing complex social systems, in: Personal and Ubiquitous Computing 10 (4/2006), 255–268 . Farjoun, M., Beyond Dualism: Stability and Change as a Duality, in: Academy of Management 35 (2/2010), 202-225. Feiock, R. C./Jae Moon, M./Park, H. J., Is the World Flat or Spiky? Rethinking the Governance Implications of Globalization for Economic Development, in: Public Administration Review 68 (1/2008), 24-35. Greer, C. R./Youngblood, S. A./Gray, D. A., Human Resource Management Outsourcing: The Make or Buy Decision, in: Academy of Management Executive 13 (3/1999), 85-96. Lawler, E. E./Mohrman, S. A., HR as a Strategic Partner: What Does it Take to Make it Happen, in: Human Resource Planning 26 (3/2003), 15-29. Liu, Y./Slotine, J./Barabási, A., Controllability of Complex Networks, in: Nature 473 (2011), 167-173. Moore, S./Eng, E./Daniel, M., International NGOs and the Role of Network Centrality in Humanitarion Aid Operations, in: Disasters 27(4/2003), 305-318. Poell, R. F./Van der Krogt, F. J., The Role of Social Networks in Managing Organizational Talent, Knowledge and Employee Learning, in: Vaiman, V./Vance, C. M. (eds), Smart Talent Management, Cheltenham (Edward Elgar Publishing) 2008, 93-118. Scholz C., Die Saarbrücker MO5-Wertschöpfungskette, in: Scholz, C./Gutmann, J. (eds.), Webbaserte Personalwertschöpfung. Wiesbaden (Gabler) 2003, 123-144. Stein, V., Professionalisierung des Personalmanagements: Selbstverpflichtung als Weg, in: Zeitschrift für Management 5 (3/2010), 201-206. Sydow, Jörg/Schreyögg, Georg/Koch, Jochen, Organizational Path Dependence: Opening the Black Box, in: Academy of Management Review 34 (4/2009), 689-709. Zhang, Y./Friend, A. J./Traud, A. L./Porter, M. A./Fowler, J. H./Mucha, P. J., Community Structure in Congresional Cosponsorship Networks, in: Physica A: Statistical Mechanics and its Applications 387 (7/2008), 1705-1712. Tobias M. Scholz pmg.uni-siegen.de 11