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8 Ways to Grow  through Interactive   Marketing
[object Object],[object Object],[object Object],Interactive Marketing > Social  Media Web Customer relationship management E-commerce Pay-per-click advertising Search engine optimization Video marketing Online PR Online display advertising E-mail marketing Source: JESS3
What is interactive marketing ?.... really… ,[object Object],[object Object]
Fundamental shift in marketing 1 – Way Company controlled Mass market Persuade to buy 2+ – Way Consumer controlled Niche/micro-target market Engage to earn relevance
How does it affect my business? Your customers and consumers behave, decide, and consume differently… at an increasing rate. TV consumption    +  0.4% On-line media consumption  +  23%   Users Facebook (US/WW)  130MM/400MM+145% LinkedIn    45MM   +  22%  Twitter    20MM   +900%  SOURCES:  Nielsen, Comscore, Compete.com, Facebook, iStrategyLabs.
How does it affect my business? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SOURCE: Vertical Response; eMarketer
How does it affect my business? ,[object Object],[object Object],[object Object],64%  want to learn about specials, sales 62%  want to learn about new products, features, services 35%  want  entertainment Among those who join company fan pages: Sources:  Nielsen, eMarketer.
Total U.S. Media Spending, 2010 Source:  eMarketer … but is still highly influenced by traditional media and promotions….
[object Object],[object Object]
What are your marketing objectives? ,[object Object],[object Object],[object Object],[object Object]
1.  Build competitive web presence ,[object Object],[object Object],[object Object],[object Object]
1.  Build competitive web presence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2.  Build and harvest customer/consumer databases ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
77% of online U.S. adults trust ‘emails from people they know’  more than any other media.  Source: Forrester Research Inc.
3. Leverage Customer service 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SOURCE: Nielsen, Beeline Labs
4.  Monitor and  LISTEN ,[object Object],[object Object],[object Object],[object Object],[object Object]
Social media  ,[object Object],[object Object],[object Object]
5. Capitalize on  personal  social media Source: CMO.com, Katz Marketing Solutions Customer Communication Brand Exposure Website Traffic Search Engine Optimization Facebook Private Communities YouTube Twitter
Micro-target Engage Heavy   users High involvement Brand relevance
522,000 Fans Facebook –  increase brand awareness increase brand loyalty
Facebook-  increase brand awareness increase loyalty   gain new users
Facebook –  go TO heavy users   engage in THEIR conversations
Private Communities go TO heavy users   engage in THEIR conversations
Private Communities
YouTube –  increase brand loyalty increase usage per user
Twitter (micro blogs) ,[object Object],[object Object],[object Object]
Twitter ,[object Object],[object Object],[object Object],[object Object]
Twitter ,[object Object],[object Object],[object Object]
6.  Network and develop business with  business  Social Media ,[object Object],[object Object],[object Object]
7. Market consistently across media  Increase brand loyalty (usage per user) Best recipe sweepstakes
8. Measure and Refine ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategy before Tactics!
Leverage Interactive Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Any questions?
Strategy before Action! Source: Russell Herder and Ethos Business Law, July 2009
New, changing and overwhelming 67% of executive marketers consider themselves beginners when it comes to using social media for marketing purposes. SOURCE: Marketing Executives Networking Group, JESS3
[object Object],[object Object],[object Object],[object Object],Manage and monitor web visibility
What is social media? ... officially ,[object Object],[object Object]

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8 Ways to Grow through Interactive Marketing

  • 1. 8 Ways to Grow through Interactive Marketing
  • 2.
  • 3.
  • 4. Fundamental shift in marketing 1 – Way Company controlled Mass market Persuade to buy 2+ – Way Consumer controlled Niche/micro-target market Engage to earn relevance
  • 5. How does it affect my business? Your customers and consumers behave, decide, and consume differently… at an increasing rate. TV consumption + 0.4% On-line media consumption + 23% Users Facebook (US/WW) 130MM/400MM+145% LinkedIn 45MM + 22% Twitter 20MM +900% SOURCES: Nielsen, Comscore, Compete.com, Facebook, iStrategyLabs.
  • 6.
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  • 8. Total U.S. Media Spending, 2010 Source: eMarketer … but is still highly influenced by traditional media and promotions….
  • 9.
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  • 15. 77% of online U.S. adults trust ‘emails from people they know’ more than any other media. Source: Forrester Research Inc.
  • 16.
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  • 19. 5. Capitalize on personal social media Source: CMO.com, Katz Marketing Solutions Customer Communication Brand Exposure Website Traffic Search Engine Optimization Facebook Private Communities YouTube Twitter
  • 20. Micro-target Engage Heavy users High involvement Brand relevance
  • 21. 522,000 Fans Facebook – increase brand awareness increase brand loyalty
  • 22. Facebook- increase brand awareness increase loyalty gain new users
  • 23. Facebook – go TO heavy users engage in THEIR conversations
  • 24. Private Communities go TO heavy users engage in THEIR conversations
  • 26. YouTube – increase brand loyalty increase usage per user
  • 27.
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  • 32.
  • 33. 7. Market consistently across media Increase brand loyalty (usage per user) Best recipe sweepstakes
  • 34.
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  • 38. Strategy before Action! Source: Russell Herder and Ethos Business Law, July 2009
  • 39. New, changing and overwhelming 67% of executive marketers consider themselves beginners when it comes to using social media for marketing purposes. SOURCE: Marketing Executives Networking Group, JESS3
  • 40.
  • 41.

Editor's Notes

  1. Katz Marketing Solutions www.katzmarketingsolutions.com (614) 252-7824 They aren’t mutually exclusive, but it’s a great tool to help you focus and separate the issues