Demos of 8 different chatbots. 6 core use cases for chatbots. 9 reasons why chatbots will power the next generation of mobile intranets. As presented at IntraTeam Event 2017 in Copenhagen.

1. Tangowork
Chatbots for Internal Communications.
Why Chatbots Will
Transform Mobile Intranets

2. Chris McGrath
Founder, Tangowork Chatbots
www.tangowork.com
Twitter: @tangowork

3. It’s a software program that
runs inside your messaging app.
When you message a chatbot,
a computer responds.
What is a chatbot?

4. TangoworkTangowork
Tangowork
IntraTeam Event Bot

5. TangoworkTangowork
Google Allo
Google Assistant

6. It’s a UI that mimics
speaking to a real human,
whether by text or voice.
What is conversational UI?

7. TangoworkTangowork
AI is advancing
rapidly…

8. TangoworkTangowork
AI is advancing
rapidly…

9. Chatbots will completely
replace mobile intranets. Why?

10. No installation.
You don’t have to install chatbots. The underlying
messaging app is already there.

11. Instant upgrades.
No need to upgrade an app.
Any upgrade happens on the server.

12. Super-fast.
Conversational UI — especially when text-based —
consumes very little bandwidth.

13. Read in minutes.
Push notifications are always turned on
for messaging apps. 90% of text messages
are read in 3 minutes.

14. Easier to read.
The medium forces brevity.
Short messages are fast and easy to read.

15. Easier to write.
The medium forces brevity.
Short messages are easy to write.

16. TangoworkTangowork
CNN Bot
Tightly edited news

17. Accessible.
Text- and voice-based UI works brilliantly
for users with disabilities.

18. Tangowork
Tangowork
with large fonts

19. Works without internet.
SMS-based chatbots work without internet on
4.5 billion mobile phones worldwide.

20. 6 Ways Chatbots Are Being Used
Use case Example
Personal assistant Google Assistant
Subject matter expert Visabot
Engagement Whole Foods
Purchasing Sephora
Finance TransferWise
Information consolidation Tangowork

21. Tangowork
Personal assistant
Google Assistant

22. Tangowork
Subject matter expert
Visabot

23. Tangowork
Customer Engagement
Whole Foods

24. Tangowork
Purchasing
Sephora

25. Tangowork
Banking
TransferWise

26. Tangowork
News / Info
consolidation
Tangowork

27. Easy to use.
No interface is simpler than
chronological speech bubbles.

28. 0 10 20 30 40 50 60 70 80 90 100
Computer skills in Scandinavia
Can’t use Terrible Poor Medium Strong
Source:
https://www.nngroup.com/articles/computer-skill-levels/
You are here

29. Tangowork
You are not your users.
93% of people can’t use this.

30. Tangowork
Even on mobile it’s
difficult for most users.
There are dozens of
places to tap.

31. Tangowork
Everyone understands
chronological speech
bubbles.
Chatbots will enable
intranets that, finally,
everyone can use.

32. Tangowork
chris@tangowork.com www.tangowork.com
Tangowork
Chatbots for Internal Communications.
We can help build
your chatbot.