Psychological Safety - ABD19

PsySAFETYSharing eXperiences
FABIO ARMANI gIULIA ARMANI

first
MOVEMENTAbout the Thesis

BIG
DEALDelivery on TIME , on
BUDGET , on SCOPE!

Ok. Wait.
PSYSAFETY ABD 2019 / Fabio armani & GIULIA ARMANIi

PsycholOGICALSAFETY

COMMUNICATE

WITHOUTFEAR

PsychoLOGICALSAFety

DISSEMINATIONOFKNOLEDGE

COOPERAtIVEWORK

CREATiVESOLUTIONS

SECOND
MOVEMENTAbout the Model

SAFETYMODEL

SECURITY
SECURITY

SECURITY
Our need for predictability in terms of:
consistency,
commitment,
certainty,
no change.
This element is fundamental for the rest of the
model and it forms the basis of our
relationship and interaction with the world.

AUTONOMY

AUTONOMY
Related to our need to feel we have the
control our environment, and have choices.

FAirness

FAirness
Our need to engage in and experience fair
exchanges, both to us and to others.

esteem

esteem
Related to our need to be regarded highly,
derived by how we:
See ourselves
Compare ourselves to others
Think others see us

TRUST

TRUST
Our social need to belong to and to protect
our “tribe” (team, community of practice,
guild…).

YOU

YOU
Our need for predictability in terms of:
Your personality profile
Your biases
How you are influenced and how you influence the
others
Your context (past, present, future)

Psychological Safety
theBooks

BIG
DEALLooking for a solution

Placeholder Text
CYNEFINFRAMEWORK

MISTRUSTCYCLE
“Low psychological safety is a silent productivity killer
and a diﬃcult problem to solve. You'd do well to pay
attention to your social climate and how to make it far
more psychologically safe. High performance depends
upon it.”
Joshua Kerievsky

A PATH

A Path

A Path
HIQUALITYRELATIONSHIP
1. EMOTIONAL SCOPE: Being able to
express a wide range of emotions in a
relationship, without fear of
producing negative repercussions for
the relationship, generates a sense of
security.
2. TENSILITY: The person feels he can be
himself because the relationship is
solid and can deal with conflict /
tension, without breaking, but
flexing and returning to the previous
state. This also gives psychological
security.
3. CONNECTIVITY: We are open to new
approaches and ideas without fear of
being harmed, so we feel confident in
speaking openly and proposing new
challenges.

A Path
HIQUALITYRELATIONSHIP
1. POSITIVE CONSIDERATION: People in a
good relationship respect each
other, everyone has the feeling of
being respected and appreciated for
what they are. This produces
confidence in expressing oneself
openly and not keeping one's doubts
or ideas to oneself.
2. MUTUALITY: The active participation of
all members characterized by
mutual empathy, promotes security in
exposing each other and also in
admitting the mistakes made.

LearningZONE

Lean Agile Methodologies
sAFETYMAKESYou

Lean Agile Methodologies
moreAgile
sAFETYMAKESYou

third
MOVEMENTA Sort of Synthesis

PSYSAFETY ABD 2019 / Fabio armani & GIULIA ARMANI
SHIFT!
OLD ORGANIZATION

NEW ORGANIZATION
SHIFT!

SHIFT!
NEW ORGANIZATION

DELIVER FAST
SHIFT!

LEANUX AGILE UX ITALIA 2013 / Fabio armani / Marco Calzolari

ORG DEBT
SHIFT!

PERMISSION TO FAIL
SHIFT!

GOOB
get out of the buildingSteve Blank

GOOB
Give customer a chance
to provide feedback
ASAP

GOOB

PSYSAFETY AGILE BUSINESS DAY 2019 / Fabio armani & GIULIA ARMANI
What we really need is a shared
accountability model…

a team of people, each of whom work
together as part of the team…

a team of people, each of whom
work together as part of the
team…

SHIFT!
INTEGRATEDTEAM

OPENORCHESTRA

#OPENORCHESTRA
openorchestra.cim.mcgill.ca

#OPENORCHESTRA

COURAGE

COURAGE
SHIFT!

THANKyoU
FABIO ARMANI
@fabioarmani
open-ware.org
GIULIA ARMANI
@giuliaarmani
eirenepsicologia.it
openware

Psychological Safety - ABD19

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