Plugged Research

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Expert in Business Intelligence in Social Media by FGV, emphasizing the importance of consumer behavior, the point of view, quantitative, qualitative and anthropological. Researcher trends and digital social behavior, with emphasis in Netnography and anthropology of consumption. .: Hotelier by experience abroad .: Researcher by heart and mind - humanistic approach to social media. .: Geek by heart to new technologies. .: Reader by love, heart and mind. Specialties: .: Netnography .: Consumer behaviour trends .: Social media behaviour analysis

netnografia netnography big data socialytics social media research social media mining netnography consumer behaviour smart data data science netnografia netnography big data socialytics socia social media business intelligence data mining social data analytics consumo n big data personal data social media marketing social media monitoring metrics

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Plugged Research

Pesquisa de como os Políticos usam as Redes Sociais em SP

Consumidor Móvel 2011

GameDesign+Geolocalização=Gamificação (The Developers Conference 2011)

Enlightened Digital Citizenship

Shortbrief UrbanAddict

The Social Habit 2011 by Edison Research

Health Smartees 2011 (by InSites Consulting)

Conversational commerce: why you should care what @joe public had for lunch

120 Awesome Marketing Stats, Charts and Graphs

Amazon.com: the Hidden Empire - Update 2013

Aol & Nielsen content sharing study

The Future of Social CRM

Social media and internal communications: "Consumers want another kind of company" for BViC

Social Media is Dead. Long Live Social Media ROI

Observatorio redes sociales 2011

Consumer Software Buying Trends - Elastic Path Software Research Report

Euro rscg millennials+socialmedia

JWT: 100 Things to Watch in 2011

2011 - Social Media Predictions

Edelman 2010 Capital Staffers Index Presentation