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Introduc)on	
  
Twan	
  van	
  den	
  Broek	
  
•  Ciber	
  
     –  Principal	
  Technology	
  Officer	
  SAP	
  
     –  Scrum	
  master	
  /	
  coach	
  SAP	
  projects	
  (2009)	
  
     –  SAP	
  NetWeaver	
  soluKon	
  architect	
  (2007)	
  
•  SAP	
  related	
  
     –  SAP	
  project	
  experience	
  since	
  1995	
  
     –  SAP	
  Mentor	
  
     –  Blogger	
  on	
  scn.sap.com	
  
•  Web	
  
     –  www.twanvandenbroek.nl	
  
     –  nl.linkedin.com/in/tbroek	
  
     –  twiTer.com/tbroek	
  


                                         11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  2	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Agenda	
  
The	
  magic	
  with	
  scrum	
  in	
  the	
  SAP	
  world	
  




                                                                                                                                                        	
  
                                                                                                                                                        	
  



                                       11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  3	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Scrum,	
  the	
  basics	
  
The	
  magic	
  with	
  scrum	
  in	
  the	
  SAP	
  world	
  




                                                                                                                                                        	
  
                                                                                                                                                        	
  



                                       11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  4	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
why ?
 do things differently
Imagine	
  
A	
  perfect	
  world?	
  
•  Close	
  collaboraKon	
  between	
  business	
  and	
  IT	
  
     –  From	
  beginning	
  to	
  the	
  end	
  
•  ConKnuously	
  deal	
  with	
  changing	
  insights	
  
     –  Improve	
  the	
  quality	
  of	
  your	
  outcome	
  
•  Short	
  lead	
  Kmes	
  
     –  Focus	
  on	
  top	
  prio	
  –	
  always	
  
•  Understand	
  what	
  is	
  being	
  built	
  
     –  From	
  day	
  1	
  




                                              11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  6	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Real	
  life	
  results	
  
Survey	
  with	
  team	
  members	
  that	
  were	
  scrum	
  newbies	
  
•  Scrum	
  process	
  is	
  clear,	
  provides	
  focus	
  and	
  feels	
  comfortable	
  
   to	
  work	
  with	
  
•  CollaboraKon	
  within	
  team	
  and	
  team	
  spirit	
  
•  Scrum	
  dashboard	
  provides	
  clear	
  overview	
  on	
  team	
  tasks	
  and	
  
   priority	
  




                                   11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  7	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Scrum	
  in	
  5	
  seconds	
  
Overview	
  scrum	
  cycle	
  




                                 11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  8	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Roles	
  in	
  scrum	
  
Product	
  owner,	
  scrum	
  master,	
  team	
  
Ar)facts	
  in	
  scrum	
  
Dashboard,	
  Product	
  backlog,	
  Burndown	
  chart	
  
Ar)facts	
  in	
  scrum	
  
Product	
  backlog	
  



                            t
 Str eam rocess elease remen Priority stimate Status Sprint
        P      R       i             E
                   Requ




                              11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  11	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Ar)facts	
  in	
  scrum	
  
Product	
  backlog	
  




                              11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  12	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Ar)facts	
  in	
  scrum	
  
  Burndown	
  chart	
  
                                                                                                                                                      Product Backlog is
                                                                                                                                                       living document,
                                                                                                                                                     continuous increase
                  Flatliner:
             Things get done but
               scope increases




Scope added and
    deleted                                                                                                                                                   Only low prio scope
                                                                                                                                                                 left at go-live




                                   11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  13	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Mee)ngs	
  in	
  scrum	
  
Daily	
  standup,	
  Sprint	
  planning	
  and	
  RetrospecBve	
  
Mee)ngs	
  in	
  scrum	
  
Daily	
  stand	
  up	
  meeBng	
  
BUT …
things are a bit different
Scrum,	
  in	
  the	
  SAP	
  world	
  
The	
  magic	
  with	
  scrum	
  in	
  the	
  SAP	
  world	
  




                                                                                                                                                         	
  
                                                                                                                                                         	
  



                                       11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  17	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Real	
  life	
  feedback	
  
Ciber’s	
  scrum	
  experiences	
  in	
  the	
  SAP	
  world	
  
•  SOA	
  project	
  with	
  SAP	
  CRM,	
  ECC,	
  PI,	
  BI	
  and	
  non	
  SAP	
  (Public	
  
   transport,	
  2009)	
  	
  
•  SAP	
  PI	
  implementaKon	
  (Employment	
  agency,	
  2010)	
  
•  SAP	
  CRM	
  implementaKon	
  (Interna5onal	
  manufacturer,	
  2010)	
  
•  SAP	
  ECC	
  implementaKon	
  and	
  European	
  roll	
  out	
  (Interna5onal	
  
   building	
  materials	
  group,	
  2011)	
  
•  SAP	
  ECC	
  with	
  IS	
  Waste	
  implementaKon	
  (Waste	
  management,	
  
   2011)	
  
•  SAP	
  CRM	
  upgrade	
  (Learning	
  and	
  literature,	
  2012)	
  
•  Syclo	
  SMART	
  work	
  manager	
  implementaKon	
  (U5li5es,	
  2012)	
  

                                     11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  18	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Why	
  is	
  scrum	
  within	
  SAP	
  world	
  different?	
  

•  SAP	
  won’t	
  come	
  as	
  a	
  greenfield	
  
     –  Predefined	
  industry	
  soluKons	
  
     –  Standard	
  configuraKon	
  opKons	
  	
  
     –  Best	
  pracKces	
  /	
  SAP	
  accelerators	
  
•  Project	
  team(s)	
  built	
  with	
  specialists	
  in	
  stead	
  of	
  
   mulKdisciplinary	
  teams	
  
•  MulKple	
  product	
  owners	
  




                                         11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  19	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
SAP’s	
  scrum	
  addon	
  to	
  ASAP	
  




                          11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  20	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
BEWARE
scrum gets a bit hyped
PiDalls	
  
The	
  magic	
  with	
  scrum	
  in	
  the	
  SAP	
  world	
  




                                                                                                                                                         	
  
                                                                                                                                                         	
  



                                       11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  22	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Recognize	
  piDalls	
  
Survey	
  with	
  team	
  members	
  that	
  were	
  scrum	
  newbies	
  
•    A	
  realisKc	
  sprint	
  scope	
  
•    Clear	
  roles	
  and	
  responsibiliKes	
  
•    Manage	
  integraKon	
  between	
  parallel	
  running	
  teams	
  
•    Backlog	
  quality	
  




                                  11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  23	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
How	
  to	
  recognize	
  a	
  ‘scrumbut’	
  
Play	
  the	
  game	
  by	
  the	
  book!	
  
•  Implement	
  scrum	
  with	
  all	
  kind	
  of	
  tweaks	
  
     –  Fixed	
  price	
  per	
  point	
  
     –  Quality	
  gates	
  
     –  Planning	
  all	
  sprints	
  ahead	
  
•  “Our	
  sprints	
  are	
  3	
  months”	
  	
  
•  A	
  ‘die-­‐hard’	
  project	
  manager	
  playing	
  scrum	
  master	
  
•  Manage	
  scrum	
  as	
  a	
  waterfall	
  
     –  Product	
  backlog	
  is	
  fixed	
  
     –  Velocity	
  as	
  a	
  goal	
  




                                         11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  24	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
DON’T
be a scrumdamentalist
         be pragmatic
Results	
  
The	
  magic	
  with	
  scrum	
  in	
  the	
  SAP	
  world	
  




                                                                                                                                                         	
  
                                                                                                                                                         	
  



                                       11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  26	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Involvement	
  and	
  commitment	
  par)cipants	
  
From	
  day	
  one,	
  from	
  all	
  of	
  them	
  
Focus	
  
What	
  adds	
  the	
  most	
  business	
  value	
  
Collabora)on	
  
With	
  customer	
  and	
  within	
  team	
  
Boost	
  team	
  performance	
  
With	
  focus	
  and	
  collaboraBon	
  
Con)nuously	
  great	
  insight	
  
BeIer	
  decision	
  making	
  
Fun!	
  
For	
  all	
  
Key	
  takeaways	
  
The	
  magic	
  with	
  scrum	
  in	
  the	
  SAP	
  world	
  




                                                                                                                                                         	
  
                                                                                                                                                         	
  



                                       11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  33	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
Key	
  takeaways	
  
Scrum	
  will	
  change	
  the	
  way	
  we	
  do	
  projects	
  

                                                                                                                                                                             aily	
  in sights	
  
                                                                                                                            	
  Deal	
  with	
  d
                                             r	
  bulle
                                                           t                                                                                                                  p	
  
                                        ve                                                                                                                  	
  j  ust	
  sto
                    i s	
  no	
  sil                                                                                                             ithout,
Scrum	
                                                                                                                              	
  W
                                                                                                                                                                                    ronmen
                                                                                                                                                                                             t	
  
 	
                                      r	
  is	
  key                                                                                                              o ur	
  envi
                   uct	
  ow
                                      ne
                                                                                                                                         	
  Th    ink	
  of	
  y
      Prod                                                                                                                                                                              	
  
                                                  holder
                                                             s                                                                                                                a gmaKc
      	
  
                            	
  all	
  sta
                                          ke                                                                                                                    	
  and	
  pr
           Involve                                                                                                                            	
  Be	
  firm
                                                                y
            	
                                      ss	
  agilit
                                e 	
  busine
                 Increas


                                                           11-­‐12-­‐12	
  	
  	
  	
  	
  |	
  	
  	
  	
  34	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  
there is no magic
there is no magic, it’s


YOU …
Contact	
  informa)on	
  




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  |	
  	
  	
  	
  37	
  	
  	
  	
  |	
  	
  	
  	
  ©2012	
  Ciber,	
  Inc.	
  

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Magic of scrum with SAP

  • 1.
  • 2. Introduc)on   Twan  van  den  Broek   •  Ciber   –  Principal  Technology  Officer  SAP   –  Scrum  master  /  coach  SAP  projects  (2009)   –  SAP  NetWeaver  soluKon  architect  (2007)   •  SAP  related   –  SAP  project  experience  since  1995   –  SAP  Mentor   –  Blogger  on  scn.sap.com   •  Web   –  www.twanvandenbroek.nl   –  nl.linkedin.com/in/tbroek   –  twiTer.com/tbroek   11-­‐12-­‐12          |        2        |        ©2012  Ciber,  Inc.  
  • 3. Agenda   The  magic  with  scrum  in  the  SAP  world       11-­‐12-­‐12          |        3        |        ©2012  Ciber,  Inc.  
  • 4. Scrum,  the  basics   The  magic  with  scrum  in  the  SAP  world       11-­‐12-­‐12          |        4        |        ©2012  Ciber,  Inc.  
  • 5. why ? do things differently
  • 6. Imagine   A  perfect  world?   •  Close  collaboraKon  between  business  and  IT   –  From  beginning  to  the  end   •  ConKnuously  deal  with  changing  insights   –  Improve  the  quality  of  your  outcome   •  Short  lead  Kmes   –  Focus  on  top  prio  –  always   •  Understand  what  is  being  built   –  From  day  1   11-­‐12-­‐12          |        6        |        ©2012  Ciber,  Inc.  
  • 7. Real  life  results   Survey  with  team  members  that  were  scrum  newbies   •  Scrum  process  is  clear,  provides  focus  and  feels  comfortable   to  work  with   •  CollaboraKon  within  team  and  team  spirit   •  Scrum  dashboard  provides  clear  overview  on  team  tasks  and   priority   11-­‐12-­‐12          |        7        |        ©2012  Ciber,  Inc.  
  • 8. Scrum  in  5  seconds   Overview  scrum  cycle   11-­‐12-­‐12          |        8        |        ©2012  Ciber,  Inc.  
  • 9. Roles  in  scrum   Product  owner,  scrum  master,  team  
  • 10. Ar)facts  in  scrum   Dashboard,  Product  backlog,  Burndown  chart  
  • 11. Ar)facts  in  scrum   Product  backlog   t Str eam rocess elease remen Priority stimate Status Sprint P R i E Requ 11-­‐12-­‐12          |        11        |        ©2012  Ciber,  Inc.  
  • 12. Ar)facts  in  scrum   Product  backlog   11-­‐12-­‐12          |        12        |        ©2012  Ciber,  Inc.  
  • 13. Ar)facts  in  scrum   Burndown  chart   Product Backlog is living document, continuous increase Flatliner: Things get done but scope increases Scope added and deleted Only low prio scope left at go-live 11-­‐12-­‐12          |        13        |        ©2012  Ciber,  Inc.  
  • 14. Mee)ngs  in  scrum   Daily  standup,  Sprint  planning  and  RetrospecBve  
  • 15. Mee)ngs  in  scrum   Daily  stand  up  meeBng  
  • 16. BUT … things are a bit different
  • 17. Scrum,  in  the  SAP  world   The  magic  with  scrum  in  the  SAP  world       11-­‐12-­‐12          |        17        |        ©2012  Ciber,  Inc.  
  • 18. Real  life  feedback   Ciber’s  scrum  experiences  in  the  SAP  world   •  SOA  project  with  SAP  CRM,  ECC,  PI,  BI  and  non  SAP  (Public   transport,  2009)     •  SAP  PI  implementaKon  (Employment  agency,  2010)   •  SAP  CRM  implementaKon  (Interna5onal  manufacturer,  2010)   •  SAP  ECC  implementaKon  and  European  roll  out  (Interna5onal   building  materials  group,  2011)   •  SAP  ECC  with  IS  Waste  implementaKon  (Waste  management,   2011)   •  SAP  CRM  upgrade  (Learning  and  literature,  2012)   •  Syclo  SMART  work  manager  implementaKon  (U5li5es,  2012)   11-­‐12-­‐12          |        18        |        ©2012  Ciber,  Inc.  
  • 19. Why  is  scrum  within  SAP  world  different?   •  SAP  won’t  come  as  a  greenfield   –  Predefined  industry  soluKons   –  Standard  configuraKon  opKons     –  Best  pracKces  /  SAP  accelerators   •  Project  team(s)  built  with  specialists  in  stead  of   mulKdisciplinary  teams   •  MulKple  product  owners   11-­‐12-­‐12          |        19        |        ©2012  Ciber,  Inc.  
  • 20. SAP’s  scrum  addon  to  ASAP   11-­‐12-­‐12          |        20        |        ©2012  Ciber,  Inc.  
  • 21. BEWARE scrum gets a bit hyped
  • 22. PiDalls   The  magic  with  scrum  in  the  SAP  world       11-­‐12-­‐12          |        22        |        ©2012  Ciber,  Inc.  
  • 23. Recognize  piDalls   Survey  with  team  members  that  were  scrum  newbies   •  A  realisKc  sprint  scope   •  Clear  roles  and  responsibiliKes   •  Manage  integraKon  between  parallel  running  teams   •  Backlog  quality   11-­‐12-­‐12          |        23        |        ©2012  Ciber,  Inc.  
  • 24. How  to  recognize  a  ‘scrumbut’   Play  the  game  by  the  book!   •  Implement  scrum  with  all  kind  of  tweaks   –  Fixed  price  per  point   –  Quality  gates   –  Planning  all  sprints  ahead   •  “Our  sprints  are  3  months”     •  A  ‘die-­‐hard’  project  manager  playing  scrum  master   •  Manage  scrum  as  a  waterfall   –  Product  backlog  is  fixed   –  Velocity  as  a  goal   11-­‐12-­‐12          |        24        |        ©2012  Ciber,  Inc.  
  • 26. Results   The  magic  with  scrum  in  the  SAP  world       11-­‐12-­‐12          |        26        |        ©2012  Ciber,  Inc.  
  • 27. Involvement  and  commitment  par)cipants   From  day  one,  from  all  of  them  
  • 28. Focus   What  adds  the  most  business  value  
  • 29. Collabora)on   With  customer  and  within  team  
  • 30. Boost  team  performance   With  focus  and  collaboraBon  
  • 31. Con)nuously  great  insight   BeIer  decision  making  
  • 33. Key  takeaways   The  magic  with  scrum  in  the  SAP  world       11-­‐12-­‐12          |        33        |        ©2012  Ciber,  Inc.  
  • 34. Key  takeaways   Scrum  will  change  the  way  we  do  projects   aily  in sights    Deal  with  d r  bulle t p   ve  j ust  sto i s  no  sil ithout, Scrum    W ronmen t     r  is  key o ur  envi uct  ow ne  Th ink  of  y Prod   holder s a gmaKc    all  sta ke  and  pr Involve  Be  firm y   ss  agilit e  busine Increas 11-­‐12-­‐12          |        34        |        ©2012  Ciber,  Inc.  
  • 35. there is no magic
  • 36. there is no magic, it’s YOU …
  • 37. Contact  informa)on   Tw an nd va m: en t: +31 62 Bro f: +31 97 ek twa +31 40 232 35 952 ww n.van. 40 232 90 90 w @tb .twan den.br 90 91 roe van oek k d e n @c Cib bro iber. ek. Me er Ned nl com erk Pos olla erland 560 tbus 8 an 15 BV ww 0 AV E 43 w.c ibe indho r.nl ven 11-­‐12-­‐12          |        37        |        ©2012  Ciber,  Inc.