SlideShare una empresa de Scribd logo
1 de 18
Descargar para leer sin conexión
Leading Agile
Tom (TC) Churchwell
SenteConsulting.Com
What is Leadership?
What is Servant Leadership?
Moving From
Command & Control
To
Inspire & Enroll
20
7
Agile Culture
9
What is agility?
6How do we “Know” we are agile?
Why it matters
Here’s what I look for:
● Organization:
● Teams over Projects
● Safety to buck the system & disagree
● Teams
● Self-Organizing
● Autonomous
● Craftsmanship
● Fun
● Development
● Whole Team Quality
20
10
Peak Performance Cycles
●High Performing Teams have conflicts
●They also have robust methods for resolving conflicts
●Conflicts DON’T become roadblocks
●Safety to surface issues
●All complaining is not bad -
●We have to start somewhere - Just take ownership
●Gripes go UP, not down - Saving Private Ryan
●Self-Organizing
●Sometimes leaders inject anomalies for the team to
overcome
●Exploratory Testing to eliminate dreaded “punch-lists”
●Personnel reductions
●Change the People or “Change the People”
●It is a disservice to keep someone on who is not a fit
20
Why it matters
●Teams Over Projects
●Form, Storm, Norm, Perform - only once
●Safety
●People with authentic voices produce 100X better results
●Self-Organizing
●First Stage of lower cost for delivery
●Autonomy
●Projects get delivered on-time/on-budget
●Craftsmanship
●Competitive Advantage/Innovation
●Fun
●Peak Flow
●Whole Team Quality
●TCO
20
What is Self-Organization?
● Teams Self-Determine:
● Who will do what
● When
● In what order
● With what tools
● Marked by:
● Lots of Collaboration
● Arguing
● Banter
● Laughter
● Creativity, Ownership, Innovation, High-
Performance, Quality!
20
What is Autonomy?
● Organization:
● Scary Loss Of Control
● Death of Micro-Management
● Teams
● Self-Determination of Commitments
● Ownership of Commitments
● Sustainable Pace
● The Death Of Involuntary Death Marches
● Individuals
● Qualitative Life-Change
20
What is Craftsmanship/Innovation?
Practices NOT Directly Related To Our
Projects or Industry, Yet, Essential To High
Performance & Flow
● Life-Long Learning
● Team Building Off-Sites
● Lazer-Tag, etc…
● WISE (Weekly Information Sharing/Education)
● Functional Areas Shared Practices
● Retrospectives
● Innovation Tournaments
20
16
Craftsmanship - Context - Innovation
17
Keys
● Leaders
● Provide Context - Tell a Story - Start With Why
● Inspire Life-Long Learning
● Put Teams First - Servant Leaders Eat Last
● Organization:
● Inspire & Enroll NOT Command & Control
● Teams and Team-full Behaviors
● Safety to Complain and Have Healthy Conflict
● Teams
● Self-Organizing
● Autonomous - Self-Determined
● Crafts-People
● Have Fun!
18
Next Steps For Leaders
● Organization:
● Teams over projects
● Safety to buck the system & disagree
● Teams
● Encourage Ownership - Self-Organizing
● Create a Clearing for Autonomy
● Build in Time for Craftsmanship
● Organize Fun Events
● Products
● Insist on Whole Team Ownership of Quality

Más contenido relacionado

Destacado

David Chilcott (Founder/President, Outformations Inc)
David Chilcott (Founder/President, Outformations Inc)David Chilcott (Founder/President, Outformations Inc)
David Chilcott (Founder/President, Outformations Inc)AgileNZ Conference
 
Does Agile Analysis Require a Business Analyst?
Does Agile Analysis Require a Business Analyst?Does Agile Analysis Require a Business Analyst?
Does Agile Analysis Require a Business Analyst?Kurt Solarte
 
Lean & Agile Organizational Leadership: History, Theory, Models, & Popular Ideas
Lean & Agile Organizational Leadership: History, Theory, Models, & Popular IdeasLean & Agile Organizational Leadership: History, Theory, Models, & Popular Ideas
Lean & Agile Organizational Leadership: History, Theory, Models, & Popular IdeasDavid Rico
 
Resistance and types of resistance to change
Resistance and types of resistance to changeResistance and types of resistance to change
Resistance and types of resistance to changeDr. Ajith Sundaram
 

Destacado (6)

David Chilcott (Founder/President, Outformations Inc)
David Chilcott (Founder/President, Outformations Inc)David Chilcott (Founder/President, Outformations Inc)
David Chilcott (Founder/President, Outformations Inc)
 
Tools 4 Fools: Leading Innovation
Tools 4 Fools: Leading InnovationTools 4 Fools: Leading Innovation
Tools 4 Fools: Leading Innovation
 
Does Agile Analysis Require a Business Analyst?
Does Agile Analysis Require a Business Analyst?Does Agile Analysis Require a Business Analyst?
Does Agile Analysis Require a Business Analyst?
 
Lean & Agile Organizational Leadership: History, Theory, Models, & Popular Ideas
Lean & Agile Organizational Leadership: History, Theory, Models, & Popular IdeasLean & Agile Organizational Leadership: History, Theory, Models, & Popular Ideas
Lean & Agile Organizational Leadership: History, Theory, Models, & Popular Ideas
 
Effective Ways to Overcome Resistance to Change
Effective Ways to Overcome  Resistance to Change Effective Ways to Overcome  Resistance to Change
Effective Ways to Overcome Resistance to Change
 
Resistance and types of resistance to change
Resistance and types of resistance to changeResistance and types of resistance to change
Resistance and types of resistance to change
 

Similar a Agile leadership skills

Why building an organizations is not a piece of cake - Ola Pszczoła - SaaS Me...
Why building an organizations is not a piece of cake - Ola Pszczoła - SaaS Me...Why building an organizations is not a piece of cake - Ola Pszczoła - SaaS Me...
Why building an organizations is not a piece of cake - Ola Pszczoła - SaaS Me...Innovation Nest VC
 
UXCON16 / Change Management: success has to do with people / Roberto Quaglia
UXCON16 / Change Management: success has to do with people / Roberto QuagliaUXCON16 / Change Management: success has to do with people / Roberto Quaglia
UXCON16 / Change Management: success has to do with people / Roberto QuagliaSketchin
 
Lean Leadership _ ARMA 2015
Lean Leadership _ ARMA 2015Lean Leadership _ ARMA 2015
Lean Leadership _ ARMA 2015CSoltero
 
Clara Operating Principles (pre-team-feedback) 2017.06
Clara Operating Principles (pre-team-feedback) 2017.06Clara Operating Principles (pre-team-feedback) 2017.06
Clara Operating Principles (pre-team-feedback) 2017.06Michael Akilian
 
Getting started with agile
Getting started with agileGetting started with agile
Getting started with agileIIBA UK Chapter
 
Managing for Happiness
Managing for HappinessManaging for Happiness
Managing for HappinessMaisara Khedr
 
Asking the Right Question In Your Next PM Interview by Avast PM
Asking the Right Question In Your Next PM Interview by Avast PMAsking the Right Question In Your Next PM Interview by Avast PM
Asking the Right Question In Your Next PM Interview by Avast PMProduct School
 
Barry Saiff: Enabling Excellence
Barry Saiff: Enabling ExcellenceBarry Saiff: Enabling Excellence
Barry Saiff: Enabling ExcellenceJack Molisani
 
Why Is Culture So Critical to Lean IT Leadership?
Why Is Culture So Critical to Lean IT Leadership?Why Is Culture So Critical to Lean IT Leadership?
Why Is Culture So Critical to Lean IT Leadership?Lean IT Association
 
Question Bank for Agilist
Question Bank for AgilistQuestion Bank for Agilist
Question Bank for AgilistChandan Patary
 
Agile organizational refactoring - A key moment in your transformation - Part 1
Agile organizational refactoring  - A key moment in your transformation - Part 1Agile organizational refactoring  - A key moment in your transformation - Part 1
Agile organizational refactoring - A key moment in your transformation - Part 1Xavier Albaladejo
 
Outcomes and the Death of Heroes
Outcomes and the Death of HeroesOutcomes and the Death of Heroes
Outcomes and the Death of HeroesVMware Tanzu
 
Agile leadership for the future
Agile leadership for the futureAgile leadership for the future
Agile leadership for the futureNasima Shafiul
 
Creating a Culture of CareerFinal 111015
Creating a Culture of CareerFinal 111015Creating a Culture of CareerFinal 111015
Creating a Culture of CareerFinal 111015Poonam Sahotra
 

Similar a Agile leadership skills (20)

Why building an organization is not a piece of cake
Why building an organization is not a piece of cakeWhy building an organization is not a piece of cake
Why building an organization is not a piece of cake
 
Why building an organizations is not a piece of cake - Ola Pszczoła - SaaS Me...
Why building an organizations is not a piece of cake - Ola Pszczoła - SaaS Me...Why building an organizations is not a piece of cake - Ola Pszczoła - SaaS Me...
Why building an organizations is not a piece of cake - Ola Pszczoła - SaaS Me...
 
From Senior Developer to Junior Lead
From Senior Developer to Junior LeadFrom Senior Developer to Junior Lead
From Senior Developer to Junior Lead
 
UXCON16 / Change Management: success has to do with people / Roberto Quaglia
UXCON16 / Change Management: success has to do with people / Roberto QuagliaUXCON16 / Change Management: success has to do with people / Roberto Quaglia
UXCON16 / Change Management: success has to do with people / Roberto Quaglia
 
Lean Leadership _ ARMA 2015
Lean Leadership _ ARMA 2015Lean Leadership _ ARMA 2015
Lean Leadership _ ARMA 2015
 
Clara Operating Principles (pre-team-feedback) 2017.06
Clara Operating Principles (pre-team-feedback) 2017.06Clara Operating Principles (pre-team-feedback) 2017.06
Clara Operating Principles (pre-team-feedback) 2017.06
 
Getting started with agile
Getting started with agileGetting started with agile
Getting started with agile
 
Managing for Happiness
Managing for HappinessManaging for Happiness
Managing for Happiness
 
Asking the Right Question In Your Next PM Interview by Avast PM
Asking the Right Question In Your Next PM Interview by Avast PMAsking the Right Question In Your Next PM Interview by Avast PM
Asking the Right Question In Your Next PM Interview by Avast PM
 
Managing Economic Development Organizations, TN Basic Economic Development Co...
Managing Economic Development Organizations, TN Basic Economic Development Co...Managing Economic Development Organizations, TN Basic Economic Development Co...
Managing Economic Development Organizations, TN Basic Economic Development Co...
 
Barry Saiff: Enabling Excellence
Barry Saiff: Enabling ExcellenceBarry Saiff: Enabling Excellence
Barry Saiff: Enabling Excellence
 
Why Is Culture So Critical to Lean IT Leadership?
Why Is Culture So Critical to Lean IT Leadership?Why Is Culture So Critical to Lean IT Leadership?
Why Is Culture So Critical to Lean IT Leadership?
 
Raghus 9 adages of success
Raghus 9 adages of successRaghus 9 adages of success
Raghus 9 adages of success
 
Question Bank for Agilist
Question Bank for AgilistQuestion Bank for Agilist
Question Bank for Agilist
 
Agile organizational refactoring - A key moment in your transformation - Part 1
Agile organizational refactoring  - A key moment in your transformation - Part 1Agile organizational refactoring  - A key moment in your transformation - Part 1
Agile organizational refactoring - A key moment in your transformation - Part 1
 
O inferno da transformação ágil
O inferno da transformação ágilO inferno da transformação ágil
O inferno da transformação ágil
 
Top Management's Role
Top Management's RoleTop Management's Role
Top Management's Role
 
Outcomes and the Death of Heroes
Outcomes and the Death of HeroesOutcomes and the Death of Heroes
Outcomes and the Death of Heroes
 
Agile leadership for the future
Agile leadership for the futureAgile leadership for the future
Agile leadership for the future
 
Creating a Culture of CareerFinal 111015
Creating a Culture of CareerFinal 111015Creating a Culture of CareerFinal 111015
Creating a Culture of CareerFinal 111015
 

Último

The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...Wes McKinney
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demoHarshalMandlekar2
 
Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...
Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...
Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...Alkin Tezuysal
 
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024BookNet Canada
 
Emixa Mendix Meetup 11 April 2024 about Mendix Native development
Emixa Mendix Meetup 11 April 2024 about Mendix Native developmentEmixa Mendix Meetup 11 April 2024 about Mendix Native development
Emixa Mendix Meetup 11 April 2024 about Mendix Native developmentPim van der Noll
 
So einfach geht modernes Roaming fuer Notes und Nomad.pdf
So einfach geht modernes Roaming fuer Notes und Nomad.pdfSo einfach geht modernes Roaming fuer Notes und Nomad.pdf
So einfach geht modernes Roaming fuer Notes und Nomad.pdfpanagenda
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteDianaGray10
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersRaghuram Pandurangan
 
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxLoriGlavin3
 
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...AliaaTarek5
 
How to write a Business Continuity Plan
How to write a Business Continuity PlanHow to write a Business Continuity Plan
How to write a Business Continuity PlanDatabarracks
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsPixlogix Infotech
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxLoriGlavin3
 
UiPath Community: Communication Mining from Zero to Hero
UiPath Community: Communication Mining from Zero to HeroUiPath Community: Communication Mining from Zero to Hero
UiPath Community: Communication Mining from Zero to HeroUiPathCommunity
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersNicole Novielli
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
Data governance with Unity Catalog Presentation
Data governance with Unity Catalog PresentationData governance with Unity Catalog Presentation
Data governance with Unity Catalog PresentationKnoldus Inc.
 
Time Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsTime Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsNathaniel Shimoni
 
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxA Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxLoriGlavin3
 

Último (20)

The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demo
 
Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...
Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...
Unleashing Real-time Insights with ClickHouse_ Navigating the Landscape in 20...
 
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
 
Emixa Mendix Meetup 11 April 2024 about Mendix Native development
Emixa Mendix Meetup 11 April 2024 about Mendix Native developmentEmixa Mendix Meetup 11 April 2024 about Mendix Native development
Emixa Mendix Meetup 11 April 2024 about Mendix Native development
 
So einfach geht modernes Roaming fuer Notes und Nomad.pdf
So einfach geht modernes Roaming fuer Notes und Nomad.pdfSo einfach geht modernes Roaming fuer Notes und Nomad.pdf
So einfach geht modernes Roaming fuer Notes und Nomad.pdf
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test Suite
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information Developers
 
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
 
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
 
How to write a Business Continuity Plan
How to write a Business Continuity PlanHow to write a Business Continuity Plan
How to write a Business Continuity Plan
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and Cons
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
 
UiPath Community: Communication Mining from Zero to Hero
UiPath Community: Communication Mining from Zero to HeroUiPath Community: Communication Mining from Zero to Hero
UiPath Community: Communication Mining from Zero to Hero
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software Developers
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
Data governance with Unity Catalog Presentation
Data governance with Unity Catalog PresentationData governance with Unity Catalog Presentation
Data governance with Unity Catalog Presentation
 
Time Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsTime Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directions
 
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxA Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
 

Agile leadership skills

  • 1. Leading Agile Tom (TC) Churchwell SenteConsulting.Com
  • 3. What is Servant Leadership?
  • 4. Moving From Command & Control To Inspire & Enroll 20
  • 5. 7
  • 7. What is agility? 6How do we “Know” we are agile?
  • 9. Here’s what I look for: ● Organization: ● Teams over Projects ● Safety to buck the system & disagree ● Teams ● Self-Organizing ● Autonomous ● Craftsmanship ● Fun ● Development ● Whole Team Quality 20
  • 10. 10
  • 11. Peak Performance Cycles ●High Performing Teams have conflicts ●They also have robust methods for resolving conflicts ●Conflicts DON’T become roadblocks ●Safety to surface issues ●All complaining is not bad - ●We have to start somewhere - Just take ownership ●Gripes go UP, not down - Saving Private Ryan ●Self-Organizing ●Sometimes leaders inject anomalies for the team to overcome ●Exploratory Testing to eliminate dreaded “punch-lists” ●Personnel reductions ●Change the People or “Change the People” ●It is a disservice to keep someone on who is not a fit 20
  • 12. Why it matters ●Teams Over Projects ●Form, Storm, Norm, Perform - only once ●Safety ●People with authentic voices produce 100X better results ●Self-Organizing ●First Stage of lower cost for delivery ●Autonomy ●Projects get delivered on-time/on-budget ●Craftsmanship ●Competitive Advantage/Innovation ●Fun ●Peak Flow ●Whole Team Quality ●TCO 20
  • 13. What is Self-Organization? ● Teams Self-Determine: ● Who will do what ● When ● In what order ● With what tools ● Marked by: ● Lots of Collaboration ● Arguing ● Banter ● Laughter ● Creativity, Ownership, Innovation, High- Performance, Quality! 20
  • 14. What is Autonomy? ● Organization: ● Scary Loss Of Control ● Death of Micro-Management ● Teams ● Self-Determination of Commitments ● Ownership of Commitments ● Sustainable Pace ● The Death Of Involuntary Death Marches ● Individuals ● Qualitative Life-Change 20
  • 15. What is Craftsmanship/Innovation? Practices NOT Directly Related To Our Projects or Industry, Yet, Essential To High Performance & Flow ● Life-Long Learning ● Team Building Off-Sites ● Lazer-Tag, etc… ● WISE (Weekly Information Sharing/Education) ● Functional Areas Shared Practices ● Retrospectives ● Innovation Tournaments 20
  • 17. 17 Keys ● Leaders ● Provide Context - Tell a Story - Start With Why ● Inspire Life-Long Learning ● Put Teams First - Servant Leaders Eat Last ● Organization: ● Inspire & Enroll NOT Command & Control ● Teams and Team-full Behaviors ● Safety to Complain and Have Healthy Conflict ● Teams ● Self-Organizing ● Autonomous - Self-Determined ● Crafts-People ● Have Fun!
  • 18. 18 Next Steps For Leaders ● Organization: ● Teams over projects ● Safety to buck the system & disagree ● Teams ● Encourage Ownership - Self-Organizing ● Create a Clearing for Autonomy ● Build in Time for Craftsmanship ● Organize Fun Events ● Products ● Insist on Whole Team Ownership of Quality