This document discusses the importance of employee pre- and onboarding solutions. It notes that 20% of employees leave within the first 45 days, and that onboarding is important to help employees feel welcome and productive in their new roles. Without effective onboarding, companies can lose up to 213% of an employee's annual salary due to high turnover. The document then introduces Appical as an onboarding platform that combines knowledge, experience and technology to create an optimal onboarding experience for new hires through various tools and touchpoints from pre-hire to offboarding.
2. Why is pre- and onboarding so important
20%
OF EMPLOYEES
LEAVE WITHIN
FIRST 45 DAYS
77%
OF EMPLOYEES
DECIDE TO STAY
OR GO WITHIN
THE FIRST 6
MONTHS
IN 2020
47%
OF YOUR WORK-
FORCE WILL BE
GENERATION Z
+240%
INCREASE IN GOOGLE SEARCHES
FOR ONBOARDING SOLUTIONS
Source: 2016 study by IBM on
employee experience among more
than 23,000 employees in 45
countries.
3. Serious costs when it goes wrong
16%
20%
ofsalaryforhighlyeducated,
executive positions213%
UPTO
0 20 40 60 80 100 120 140 160 180 200 220
ofannual salaryforhigh
turnover, lowpaying jobs
ofannual salaryfor
mid-ranking positions
Source: 2012 study from US
research house Centre for American
Progress
4. Before we start first 7 questions to consider
When do you start
onboarding?
What information do you
make available?
When do you complete
the formalities?
How are you using
technology?
Who has responsibility
for onboarding?
What is your first day
experience?
What support do new
employees have? Do they know
what success looks like?
5. Appical featured in the press in North America
SHRM: “Appical clients have reduced new hires' time-to-productivity by 45 percent, from about three
months to slightly more than one month”
Bloomberg: “People normally begin learning about their job on their first day in the office, but tools like
Appical can provide new hires with content long before the first day, in a ‘‘pre-boarding’’ phase ”
McKinsey: “a Dutch company that uses digital games to transform the onboarding process, is among the
companies creating tools to streamline orientation and training for new employees”
6. Get faster and more valuable connections with
new employees and ensure they stay longer
Reduce time to productivity
1
2
3 Create long-lasting ambassadors
Our mission:
7. Appical’s promise is adding:
+ Build the employer brand
+ Reduce administrative burden for HR
+ Retain culture and knowledge
+ Offboarding: ensure employees leave with the right mindset
12. We know the journey of a new hire. Based on data from our
clients we created best of breed structures for all types of
organizations.
2
Experience
13. HERO
TALENT
We guide new hires
Step by step
Pre-hiring:
Get in touch with your
new hire in the recruitment phase.
Preboarding & Orientation:
Engage new hires and let them familiarize with their
new environment before the start.
Start
Off
boarding
t - 60 days t
Onboarding
Get your new hires productive and
boost job clarification in first 90 days.
~t + 90 days~t - 90 days
Offboarding
Capture knowledge
& build ambassadors
>t + 365 days
14. Before your 1st
day
New hires receive the onboarding
app. An interactive way to learn
more about the company and to get
enthusiastic about their new job.
First day
New hires are invited to the on
boarding experience. A fun way to
learn more about the work
environment
First week
Access to all necessary
information (handbook) &
service standards
First year
Access to new learning programs
that will assist new hires in their
professional development.
First three months
Before the end of the probation period
the new hires get an opportunity to
check in with their buddy and manager.
First month
Welcome day at HQ organised
to give new hires to meet the
relevant colleagues and to
learn the latest. Connect in
person.
Onboarding timeline
15. Push messages
with key content
Deliver bite-sized assignments and
content that your colleagues can
review 24/7. Based on the relevant
context
Prepare for
training
Before essential trainings, a new
colleague can get a warm up and
already submit questions and
feedback to optimise pre- and post
Capture
feedback
Request feedback on essential
moments of impact and check
the pulse on the go. No
surprises.
Build profile
With every achievement the new
hire builds his/her own profile
with progress. Perfect for internal
and external mobility. Also the
buddy and manager can help out
via Coaching module
Reference
Why not utilising the energy of a new
hire. They are happy to share their
impressions online and might even refer
a new colleague to your brand…
Offboarding
Flexworkers and millennials
might stay shorter, ensure
knowledge and experience is
captured and not leaving you.
The right trigger at the right time
20. Functionalities
Some of the elements we usually include
A look into other offices
Digital meet & greet - socialize
Digital feedback
Quizzes
Database with important knowledge
Push notifications with nice & need to knows
Schedules
E-learning & interactive video
Preparation and summaries of offline
training programmes
Digital tour
Welcome message CEO
Indoor Google streetview style
24. DOELENNOTITIES
Talent
Hero
PERSONA NEW HIRE
Huidige
waardering
TOOLKIT
Gewenste
waardering
DOEL
WELKOM
de new hire voelt
zich welkom in onze
organisatie.
DOEL
DOEL
WEGWIJS
We helpen de new hire
met het vinden van ‘de
weg’ tijdens zijn eerste
dagen, zowel live als
online.
TOPIC
Waarwe
voorstaan
(missie)
TOPIC
Ongeschreven
regels
TOPIC
Klanten
FASE
PRE-BOARDING
FASE
JOB ORIENTATION
Our onboarding game alligns all the relevant stakeholders