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CLOUD 101
Tierney Smith
TechSoup Canada
ABOUT TECHSOUP CANADA




Register for donations program: http://techsoupcanada.ca/getting_started
ABOUT ME
 Software  engineer
 Nonprofit technology blogger

 Community manager



                   @tierneys
                   @techsoupcanada
                   facebook.com/techsoupcanada
                   techsoupcanada.ca/community/blog
                   youtube.com/techsoupcanada
AGENDA

 What   is the cloud?
 How   is it relevant to your nonprofit?
 What   does it cost?
 Advantages    & risks of the cloud
 How   do you get started?
WHAT IS THE CLOUD?
CLOUD CONFUSION
One in five Americans (22 percent)
admit that they’ve pretended to know                               When asked what “the
what the cloud is or how it works.                                   cloud” is, a majority
                                                                  responded it’s either an
                                                                  actual cloud (specifically
                                                                  a “fluffy white thing”),
                                                                    the sky or something
                                                                   related to the weather
                                                                        (29 percent).



                                               Working from home in their
                                               “birthday suit” is the cloud’s
                                                    greatest advantage.

Source: http://www.citrix.com/English/NE/news/news.asp?newsID=2328309
YOU ALREADY USE THE CLOUD!
      A majority of Americans (54 percent) claim
       to never use cloud computing. However,
       95 percent of this group actually does
                    use the cloud.

 Online banking
 Online shopping

 Social networking (Facebook, Twitter, etc.)

 Online games

 Storing photos online

 Online file sharing
Scalable services you access
    through the Internet
Microsoft Word



                            Not
                           Cloud

                    Google Docs




Cloud
OTHER CLOUD APPS YOU MIGHT HAVE HEARD
OF…

   Gmail                     Twitter

   Facebook                  Dropbox

   Microsoft Office 365      Prezi

   Salesforce                Survey Monkey

   Vertical Response         MailChimp
3 TYPES OF CLOUD

   Software-as-a-
      Service                             Platform-as-a-
   Software you access                       Service
   through the Internet                  Online environment for
   e.g. Gmail, Salesforce,                 building software
       Survey Monkey
                                         e.g. Force.com, Microsoft
                                                   Azure




    Infrastructure-as-a-Service
      Servers and storage in the cloud
          e.g. Amazon Web Services
WHAT ABOUT YOU?
   Based on this description, what cloud tools are you
    already using?


       http://bit.ly/ntencloud101tools
CLOUD + NONPROFITS
ARE NONPROFITS USING THE CLOUD?


    93% of Canadian nonprofits use at
           least one cloud app

    On average, nonprofits worldwide             use
              3-4 types of cloud apps

   More:
    http://techsoupcanada.ca/community/blog/cloud-
    survey-results
MORE CLOUD APPS
            Twitter                             Google Apps
 Facebook                                                     Office 365
Bit.ly                                                            Zoho
                                     Email & office
                                     productivity
               Social
               networking
                              Your                                Salesforce
                            nonprofit           CRM
                                                                  CiviCRM
            Communication
Skype                           File sharing

GoToMeeting

         ReadyTalk
                            Google                     Skydrive
                                      Box.net
                            Drive                Dropbox
FOR EXAMPLE…
SHARING DOCS WITH YOUR BOARD




Read more: http://www.techsoupcanada.ca/community/blog/board_collaboration_google_docs
EVEN MORE WAYS TO USE THE CLOUD
   Mass Emails/            E-      Basic Websites
    Newsletters                         Weebly
       MailChimp, Vertical
        Response, Constant
                                    Event Registration
        Contact
                                        Eventbrite, Guestlist

   Project Management
                                    Survey/voting tools
       Basecamp,
                                        Doodle, PollDaddy,
        Smartsheet, Podio
                                         Survey Monkey
FOR EXAMPLE…
WORKING WITH A CONSULTANT




Read more on Basecamp:
  http://www.techsoupcanada.ca/community/blog/toronto_net_tu
  esday/project_management
HOW IS THIS DIFFERENT FROM WHAT I DO NOW?
The cloud is particularly good for:

   Sharing
       Everyone shares one version of a doc
   Collaborating
       Makes it easier to work together
        with others
   Remote working
       Work from anywhere (with Internet)
   Scaling
       Add/remove more people/space on the go
WHAT DOES THE CLOUD COST?
BUY VS. RENT
EXAMPLE: EMAIL
   Server-based: Microsoft Exchange (via TechSoup Canada)
       Cost of server: varies
       Windows Server + CALs: $55 + $3/person
       Exchange Server Standard + CALs: $44 + $5/person
       Microsoft Outlook: $6/person
       Security, spam filtering: varies
       Upgrade every 3-5 years


   Cloud-based: Google Apps
     $50/person/year
     Also includes calendar, docs
ADVANTAGES & RISKS OF THE
CLOUD
EVEN MORE ADVANTAGES

 Backup

 Security




 Very   little administration required
RISK: LOSING CONTROL OF…

Features
Cost
Backups
Security
Data
Availability
A WORD ABOUT PRIVACY
 In almost all cases there is no law
  against using cloud computing
 Up to you to read the

  Terms of Service
 You are responsible for your

  data at the end of the day

 Avoid using cloud/be extra careful for political or
  extremely sensitive data e.g. political activists,
  women’s shelters
 Find out more:
    http://www.techsoupcanada.ca/community/blog/cloud_privacy_law
HOW DO YOU GET STARTED?
EXPERIMENT
 Pick   a low-risk area

 Many tools are free or
 have free 30-day trial

 Try   it out! Learn! Have
 fun!



                              Credit: jimmiehomeschoolmom
ASSESS & PLAN
1.    Assess your nonprofit’s technology & determine
      priorities
        Tech self-assessment:
         http://www.techsoupcanada.ca/community/blog/tech_self_asse
         ssment


2.    Set goals

3.    Research & try out options
      Jane vs. Tierney (http://www.techsoupcanada.ca/community/blog/jane-vs-tierney/intro)
      Platformation (http://www.platformation.ca/)
      Idealware (http://idealware.org/)
QUESTIONS?
RESOURCES
Further reading: http://bit.ly/tsc_cloud_further_reading


Information about the cloud & case studies:
http://techsoupcanada.ca/learning_centre



 Cloud tool reviews: platformation.ca
DONATION PROGRAM INFO
List of products: http://techsoupcanada.ca/product


Getting started:
http://techsoupcanada.ca/getting_started



 Microsoft donations information:
http://www.techsoupcanada.ca/microsoft_resources
CONTACT INFO
Tierney Smith, Community Manager
 @tierneys



TechSoup Canada
 www.techsoupcanada.ca

 @techsoupcanada

 facebook.com/techsoupcanada

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Cloud 101 for Nonprofits

  • 2. ABOUT TECHSOUP CANADA Register for donations program: http://techsoupcanada.ca/getting_started
  • 3. ABOUT ME  Software engineer  Nonprofit technology blogger  Community manager @tierneys @techsoupcanada facebook.com/techsoupcanada techsoupcanada.ca/community/blog youtube.com/techsoupcanada
  • 4. AGENDA  What is the cloud?  How is it relevant to your nonprofit?  What does it cost?  Advantages & risks of the cloud  How do you get started?
  • 5. WHAT IS THE CLOUD?
  • 6. CLOUD CONFUSION One in five Americans (22 percent) admit that they’ve pretended to know When asked what “the what the cloud is or how it works. cloud” is, a majority responded it’s either an actual cloud (specifically a “fluffy white thing”), the sky or something related to the weather (29 percent). Working from home in their “birthday suit” is the cloud’s greatest advantage. Source: http://www.citrix.com/English/NE/news/news.asp?newsID=2328309
  • 7. YOU ALREADY USE THE CLOUD! A majority of Americans (54 percent) claim to never use cloud computing. However, 95 percent of this group actually does use the cloud.  Online banking  Online shopping  Social networking (Facebook, Twitter, etc.)  Online games  Storing photos online  Online file sharing
  • 8. Scalable services you access through the Internet
  • 9. Microsoft Word Not Cloud Google Docs Cloud
  • 10. OTHER CLOUD APPS YOU MIGHT HAVE HEARD OF…  Gmail  Twitter  Facebook  Dropbox  Microsoft Office 365  Prezi  Salesforce  Survey Monkey  Vertical Response  MailChimp
  • 11. 3 TYPES OF CLOUD Software-as-a- Service Platform-as-a- Software you access Service through the Internet Online environment for e.g. Gmail, Salesforce, building software Survey Monkey e.g. Force.com, Microsoft Azure Infrastructure-as-a-Service Servers and storage in the cloud e.g. Amazon Web Services
  • 12. WHAT ABOUT YOU?  Based on this description, what cloud tools are you already using? http://bit.ly/ntencloud101tools
  • 14. ARE NONPROFITS USING THE CLOUD? 93% of Canadian nonprofits use at least one cloud app On average, nonprofits worldwide use 3-4 types of cloud apps  More: http://techsoupcanada.ca/community/blog/cloud- survey-results
  • 15. MORE CLOUD APPS Twitter Google Apps Facebook Office 365 Bit.ly Zoho Email & office productivity Social networking Your Salesforce nonprofit CRM CiviCRM Communication Skype File sharing GoToMeeting ReadyTalk Google Skydrive Box.net Drive Dropbox
  • 16. FOR EXAMPLE… SHARING DOCS WITH YOUR BOARD Read more: http://www.techsoupcanada.ca/community/blog/board_collaboration_google_docs
  • 17. EVEN MORE WAYS TO USE THE CLOUD  Mass Emails/ E-  Basic Websites Newsletters  Weebly  MailChimp, Vertical Response, Constant  Event Registration Contact  Eventbrite, Guestlist  Project Management  Survey/voting tools  Basecamp,  Doodle, PollDaddy, Smartsheet, Podio Survey Monkey
  • 18. FOR EXAMPLE… WORKING WITH A CONSULTANT Read more on Basecamp: http://www.techsoupcanada.ca/community/blog/toronto_net_tu esday/project_management
  • 19. HOW IS THIS DIFFERENT FROM WHAT I DO NOW? The cloud is particularly good for:  Sharing  Everyone shares one version of a doc  Collaborating  Makes it easier to work together with others  Remote working  Work from anywhere (with Internet)  Scaling  Add/remove more people/space on the go
  • 20. WHAT DOES THE CLOUD COST?
  • 22. EXAMPLE: EMAIL  Server-based: Microsoft Exchange (via TechSoup Canada)  Cost of server: varies  Windows Server + CALs: $55 + $3/person  Exchange Server Standard + CALs: $44 + $5/person  Microsoft Outlook: $6/person  Security, spam filtering: varies  Upgrade every 3-5 years  Cloud-based: Google Apps  $50/person/year  Also includes calendar, docs
  • 23. ADVANTAGES & RISKS OF THE CLOUD
  • 24.
  • 25. EVEN MORE ADVANTAGES  Backup  Security  Very little administration required
  • 26.
  • 27. RISK: LOSING CONTROL OF… Features Cost Backups Security Data Availability
  • 28. A WORD ABOUT PRIVACY  In almost all cases there is no law against using cloud computing  Up to you to read the Terms of Service  You are responsible for your data at the end of the day  Avoid using cloud/be extra careful for political or extremely sensitive data e.g. political activists, women’s shelters  Find out more: http://www.techsoupcanada.ca/community/blog/cloud_privacy_law
  • 29. HOW DO YOU GET STARTED?
  • 30. EXPERIMENT  Pick a low-risk area  Many tools are free or have free 30-day trial  Try it out! Learn! Have fun! Credit: jimmiehomeschoolmom
  • 31. ASSESS & PLAN 1. Assess your nonprofit’s technology & determine priorities  Tech self-assessment: http://www.techsoupcanada.ca/community/blog/tech_self_asse ssment 2. Set goals 3. Research & try out options  Jane vs. Tierney (http://www.techsoupcanada.ca/community/blog/jane-vs-tierney/intro)  Platformation (http://www.platformation.ca/)  Idealware (http://idealware.org/)
  • 33. RESOURCES Further reading: http://bit.ly/tsc_cloud_further_reading Information about the cloud & case studies: http://techsoupcanada.ca/learning_centre  Cloud tool reviews: platformation.ca
  • 34. DONATION PROGRAM INFO List of products: http://techsoupcanada.ca/product Getting started: http://techsoupcanada.ca/getting_started  Microsoft donations information: http://www.techsoupcanada.ca/microsoft_resources
  • 35. CONTACT INFO Tierney Smith, Community Manager  @tierneys TechSoup Canada  www.techsoupcanada.ca  @techsoupcanada  facebook.com/techsoupcanada

Editor's Notes

  1. Talk about donations program!Next webinar: mobile websites, date
  2. Use cloud tools at work, have tried out lots moreAudience poll?
  3. If you think the cloud is a “fluffy white thing”, that’s ok!! No need to feel bad, since you’re clearly not alone in being confused. Today we’re going to start from step 1 and bring you up to speed.
  4. Even if you don’t use the cloud at work, chances are very high you’ve already used it in your personal life
  5. My rough definition
  6. Explain.Do simple google docs demo with group (get them to edit a demo doc)
  7. The cloud is not a program or piece of software… it’s a way of getting software. Can have some programs in the cloud and some not.
  8. Ask people to put their answers in the doc
  9. Show all the different ways you could use the cloud. These are 5 common areas where people use itGoal: make connection between cloud and what you doDiscuss: you don't need to suddenly be in "the cloud" - can just try one or two non-core apps
  10. Bhutan Canada foundation using Google Docs to share board docs. It’s just a tool – you can use it for anything. Note that it is about the process – training, keeping it going – as much as the tool.
  11. Worked with Switch Video using Basecamp, Google Docs & other cloud toolsAllowed us to work well without having to be in the same location
  12. Talk through each one
  13. Explain the difference
  14. These are just two approaches – of course there are other options.Depends on how long you keep itPoint is: MS Exchange is up front costDoesn’t include admin/IT time. This depends on whether you have it internally, externally or not at all
  15. Availability -> downtime, but also your internet access
  16. Note that just because you can’t use cloud for certain kinds of data doesn’t mean you shouldn’t use it at all. E.g. could still use skype for calls
  17. Not that different from adopting any other softwareEvery cloud tool is different, so how to get started with it will be different.E.g. CRM requires much more planning than a communications tool like Skype