Teela Jackson,
Director of Talent Delivery
Talent Connections
EVP, SHRM-Atlanta

 Let’s explore Employee Engagement
 Trends in Employee Engagement
 Three Key Drivers
 Making it Work in Your Organization

Engagement is an employee’s decision to apply
his discretionary effort to the goals of the
enterprise, to accept those goals as his own
and wholeheartedly commit himself to
achieving them.
(Fineman & Carter 2007)

“Research has clearly and consistently proved
the direct link between employee engagement,
customer satisfaction and revenue growth.”
~ Harvard Business Review, 2000

“Engaged employees perform 20% better
and are 87% less likely to leave their
organization.
- HR Magazine

 Celebrate small milestones
 My Pleasure Culture
 Making Happiness Happen; “Happiness by
Design”
 Traditional Recognition

 Succession Planning
 Special Projects
 Leadership Exposure
 Educational Opportunities

Knowledge Brokers
Manage Up and Across
Hi-Po’s

 Do What Works for Your Company
 Keep the Goal in Mind
 Measurable
 Consistent