Topic5 2 a_the_basic_of_performance_management_n_appraisal-rev

1. Welcome
to
Performance
Management
Dyah Pramanik,
MM
HUMAN
RESOURCES
DEVELOPMENT
Performance
Management
Dyah Pramanik,
MM
[ ]
Copyright © 2011 PearsonEducation, Inc.
publishing as Prentice Hall

2. 8–2
PPT 5_2_a
HUMAN RESOURCES MANAGEMENT:
Performance Management

3. 8–3
LEARNING OUTCOMES
1. Define performance management
and discuss how it differs from
performance appraisal

4. 9–4
Basic Concepts in Performance
Management and Appraisal
Performance
Appraisal
Setting work
standards, assessing
performance, and
providing feedback
to employees to
motivate, correct,
and continue their
performance.
Performance
Management
An integrated
approach to
ensuring that an
employee’s
performance
supports and
contributes to the
organization’s
strategic aims.

5. 8–5
K E Y T E R M S
§ performance appraisal
§ graphic rating scale
§ alternation ranking method
§ paired comparison method
§ forced distribution method
§ critical incident method
§ behaviorally anchored rating
scale (BARS)
§ electronic performance
monitoring (EPM)
§ unclear standards
§ halo effect
§ central tendency
§ strictness/leniency
§ bias
§ appraisal interview
§ performance management
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6. 8–6
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Copyright © 2011 PearsonEducation, Inc.
publishing as Prentice Hall