'Training and documentation':Dorte Eriksen, Head of Training and Documentation, gives an overview of everything new in TERMINALFOUR Site Manager training including new courses, new training initiatives and an update on documentation.

1. The Aviva Stadium, Dublin
21-22 November 2013

2. • Training for 38 clients all over the world
• 5 shared training sessions
• 456 people trained
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3. • You asked for more comprehensive Web Developer
material…
– We added to the Web Developer material
– We extended the Advanced Web Developer material
– We launched Administration Best Practice
• Download a copy on the Community Extranet
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Course launched 1 year ago
34 people have completed the course
We have 16 modules and continue to add
Mostly offered as shared training to accommodate
for small number of attendees for each client
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5. • They are Administrators… but they are not Web
Developers
• We launched a course specifically for them in July
• 14 people have completed the course so far
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Managing users effectively
Workflows
Media Library structure (or re-structure)
Reports
SEO
Configuration…
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6. • Bridging the gap between 7 and 8
• Shared training courses based on demand
• Additional modules based on requests and feedback
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7. • New content strategy introduced last year when the
updated Community Extranet was launched
• More information, less clicking
• Simple navigation and menu structure
• The forum will feed into documentation topics –
check out the forum if you haven’t already!
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8. • Submit your own examples to influence the How To
area
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