The document discusses employee engagement and provides background information on the topic. It defines employee engagement as the commitment that employees feel toward their organization and how it influences their work. Highly engaged employees can increase performance by up to 20% and are 87% less likely to leave their jobs. The document also lists common drivers of engagement, such as recognition, trust in leadership, career growth opportunities, and relationship with one's manager. It cautions that measuring engagement comes with risks like competition and survey fatigue if not implemented properly. Overall, the document aims to encourage effective employee engagement practices while also highlighting potential pitfalls to avoid.

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7. An Engagement Model Performance Retention Discretionary Effort Intent to Stay The outputs of commitment Emotional Commitment Rational Commitment Commitment Engagement Drivers Corporate Leadership Council

10. Pareto Principle 13% 11% 76% The Disaffected The Agnostics The True Believers

18. Find out more about employee engagement by attending our course. Find out more on Bespoke Training and Managed Training Services on Thales Training and Consultancy