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7 Seconds for a Powerful First Impression

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The Psychological nuances of making an incredible first impression

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7 Seconds for a Powerful First Impression

  1. 1. THE PROTOCOL PRAXIS PRESENTS
  2. 2. ADVANT GARDE ETIQUETTE <ul><li>ETIQUETTE CRAFTED WITH </li></ul><ul><li>PSYCHOLOGICAL </li></ul><ul><li>APPLICATIONS FOR BUSINESS </li></ul><ul><li>SUCCESS AND PERSONAL FINESSE </li></ul>
  3. 3. ETIQUETTE <ul><li>FROM YESTERDAY TO TODAY </li></ul>
  4. 4. <ul><li>TODAY ETIQUETTE IS KNOWN IN THE BUSINESS WORLD AS </li></ul><ul><li>“ SOFT SKILLS” </li></ul><ul><li>SURVEY BY THE UNIVERSITY OR MASSACHUSETTES ECONOMIST FOUND THAT 86% OF EMPLOYERS CONSIDER THEM TO BE THEIR MOST IMPORTANT </li></ul><ul><li>HIRING CRITERIA </li></ul>
  5. 5. <ul><li>SO MY QUESTION </li></ul><ul><li>TO YOU: </li></ul><ul><li>WITH A WEAK ECONOMY </li></ul><ul><li>A SLUGGISH JOB MARKET </li></ul><ul><li>WHAT WILL </li></ul><ul><li>YOU </li></ul><ul><li>DO SPECIFICALLY </li></ul><ul><li>TO MAKE YOURSELF </li></ul><ul><li>MORE “EMPLOYABLE”? </li></ul>
  6. 6. THE PRIMACY EFFECT YOU ONLY HAVE ONE CHANCE TO MAKE A GOOD FIRST IMPRESSION
  7. 7. FIRST IMPRESSION FACTS <ul><li>Studies show that job interviews are basically decided within the first few moments of an encounter and are based more on how much the interviewer likes the applicant as opposed to the requirements of the position or the background of the interviewee. </li></ul><ul><li>Research out this year (2006) indicates that we determine whether we feel someone is trustworthy in just 1/10 of a second. 1/10 of a second - a mere blink to conclude whether we have belief, confidence, faith and security about someone. That is pretty powerful </li></ul>
  8. 8. HOW WE COMMUNICATE <ul><li>55% WE RESPOND VISUALLY </li></ul><ul><li>38% WE RESPOND TO SOUND(VOICE) </li></ul><ul><li>7% WE RESPOND TO WORDS </li></ul><ul><li>60-75% IS NON-VERBAL COMMUNICATION </li></ul><ul><li>3 V’S: VISUAL, VOCAL & VERBAL </li></ul>ALBERT MEHRABIAN, Ph.D
  9. 9. STRONG EYE CONTACT <ul><li>BIOLOGICAL BASE </li></ul><ul><li>PUPIL DILATION </li></ul><ul><li>OPTIMAL EYE – </li></ul><ul><li>CONTACT </li></ul><ul><li>BUSINESS GAZE </li></ul><ul><li>SOCIAL GAZE </li></ul><ul><li>WINDOWS TO THE </li></ul><ul><li>SOUL </li></ul>
  10. 10. GYMNASTICS OF THE SOUL <ul><li>DO YOU TRUST </li></ul><ul><li>THIS MAN? </li></ul><ul><li>THE KEYS </li></ul><ul><li>TO </li></ul><ul><li>SMILING </li></ul>
  11. 11. <ul><li>The research, which also suggested that some people have &quot;smilier&quot; voices than others, adds to the growing body of evidence that smiling and other expressions pack a strong informational punch and may even impact us on a subliminal level </li></ul><ul><li>Boosts the immune system </li></ul><ul><li>Increases positive affect </li></ul><ul><li>Reduces stress </li></ul><ul><li>Lowers blood pressure </li></ul><ul><li>Enhances other people’s perception of you </li></ul>
  12. 12. SMILES <ul><li>FAKE SMILE AKA AS: </li></ul><ul><li>“ THE PAM AM” </li></ul><ul><li>“ SOCIAL ” </li></ul><ul><li>“ PROFESSIONAL” </li></ul><ul><li>“ MISERABLE “ </li></ul><ul><li>VERSUS </li></ul><ul><li>THE REAL SMILE </li></ul><ul><li>AKA </li></ul><ul><li>“ DUCHENNE” </li></ul>
  13. 13. FACTORS TO DETERMINE A REAL OR FAKE SMILE <ul><li>FAKE SMILE </li></ul><ul><li>RISORIUS MUSCLE </li></ul><ul><li>ASYMMETRICAL </li></ul><ul><li>COMES ON FAST AND </li></ul><ul><li>LAST LONGS </li></ul><ul><li>CONSCIOUS </li></ul><ul><li>MORE MUSCLE TO FROWN (53) </li></ul><ul><li>DUCHENNE </li></ul><ul><li>OBICULARIS OCULI </li></ul><ul><li>ZYGOMATIC ARCH </li></ul><ul><li>SYMMETRICAL </li></ul><ul><li>LASTS 0.5-4.0 SECONDS </li></ul><ul><li>UNCONSCIOUS </li></ul><ul><li>USE LESS MUSCLE (5-10) </li></ul><ul><li>RELEASE OF ENDOPHINS </li></ul>
  14. 14. THE HANDSHAKE <ul><li>LEARN FORWARD </li></ul><ul><li>MIDDLE OF ROAD GRIP </li></ul><ul><li>HAND SHOULD MAINTAIN VERTICALLY </li></ul><ul><li>KEEP HANDS DRY AS POSSIBLE </li></ul>
  15. 15. GOOD POSTURE=CONFIDENCE
  16. 16. THE BEST AND UNKNOWN EMOTION DETECTOR
  17. 17. THE PROPER BUSINESS CARD EXCHANGE
  18. 18. MIRRORING: HOW TO GAIN COMPLIANCE <ul><li>BREATHING </li></ul><ul><li>MODULATE VOICE </li></ul><ul><li>MIMIC BODY MOVEMENTS </li></ul><ul><li>DO NOT RUSH INTO IT </li></ul><ul><li>USE TO TEST TO SEE IF THERE IS RAPPORT </li></ul>
  19. 19. MISCELLANEOUS TIPS:
  20. 20. REVIEW <ul><li>YOUR ONLY HAVE FEW SECONDS TO MAKE A GOOD IMPRESSION </li></ul><ul><li>MORE IMPRESSIONS ARE VISUAL AND NON-VERBAL </li></ul><ul><li>A GOOD IMPESSION IS: FIRM & DIRECT EYE CONTACT </li></ul><ul><li>GENUINE SMILE </li></ul><ul><li>FIRM, DRY AND VERTICAL HANDSHAKE </li></ul><ul><li>CAREFULLY EXAMINE BUSINESS CARD </li></ul><ul><li>GOOD POSTURE=SHOW OF CONFIDENCE </li></ul><ul><li>WATCH YOURS AND OTHERS BODY LANGUAGE FOR CLUES TO RAPPORT </li></ul><ul><li>PAY ATTENTION TO TAILORING, ACCESSORIES AND FRAGRANCES </li></ul>
  21. 21. WINNING WITH ETIQUETTE

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