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Organizational Design & Development Foundational Models & Culture February 8, 2011 MGMT-4000 Linda Miklas, Christina Finegold Harvard University
Creating the Environment Center for Workplace Development Trust earned one  person at a time Accountability  for the right results Opportunity for  Growth & Impact
Three Types of Trust ,[object Object],[object Object],[object Object],Center for Workplace Development
Iceberg Model What How
Iceberg Model Skills Knowledge HayGroup= Achievement Power Affiliation Butler =  Passion Connection  Achievement  Power  A Powerful New Model =  Acquire Bond Comprehend Defend Inner Work Life =  Creativity Productivity Commitment Collegiality
Clarity - Communication - Rigor Modeling Decision-Making Developing Talent Achieving Results
Understanding Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: 2009 Corporate Executive Board, Corporate Leadership Council’s “Frameworks for Organizational Design”
Structural Imperatives Source: Reframing Organizations: Artistry, Choice, and Leadership. Bolman, Lee G. and Deal, Terrence E., 2008, Jossey-Bass. Dimension Structural Implications Size and age Complexity and formality increase with size and age. Core process Core processes or technologies must align with structure. Environment Stable environment reward simpler structure. Strategy and goals Variation in clarity and consistency of goals requires appropriate structural adaptations. Information technology Information technology permits flatter, more flexible, and more decentralized structures. Nature of the workforce More educated and professional workers need and want greater autonomy and discretion.
Organization Design Characteristics (Boston Consulting Group) Source: 2009 Corporate Executive Board, Corporate Leadership Council’s “Frameworks for Organizational Design” Interactions Hybrid Structures and Overlays Performance Rewards Open-Source Approaches Lean Corporate Center Change Readiness Design should facilitate people working together Interactions should occur across org boundaries. ,[object Object],[object Object],[object Object],Design should include performance measurement mechanisms and programs to reward performance; variable incentives. Design can integrate with customers and suppliers.  Design should include a center that disseminates best practices, drives change initiatives. Design should institutionalize capacity to flex and respond to environmental changes.
Galbraith’s Star Model Processes People Rewards Structure Strategy Source: 2009 Corporate Executive Board, Corporate Leadership Council’s “Frameworks for Organizational Design”
Five Basic Structure Options Source: 2009 Corporate Executive Board, Corporate Leadership Council’s “Frameworks for Organizational Design” Functional GM R & D Operations Marketing Product CEO Electronics Medical Instruments Computers Market GM Health Service Fin. Services Distribution Geographical GM Northern Region Central Region Southern Region Process GM New Product Dev. Order Fulfillment Customer Acquisition
Strategies for Five Structure Options Source: 2009 Corporate Executive Board, Corporate Leadership Council’s “Frameworks for Organizational Design”
References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Class 3 org design dev 2011 v lm-cdf

  • 1. Organizational Design & Development Foundational Models & Culture February 8, 2011 MGMT-4000 Linda Miklas, Christina Finegold Harvard University
  • 2. Creating the Environment Center for Workplace Development Trust earned one person at a time Accountability for the right results Opportunity for Growth & Impact
  • 3.
  • 5. Iceberg Model Skills Knowledge HayGroup= Achievement Power Affiliation Butler = Passion Connection Achievement Power A Powerful New Model = Acquire Bond Comprehend Defend Inner Work Life = Creativity Productivity Commitment Collegiality
  • 6. Clarity - Communication - Rigor Modeling Decision-Making Developing Talent Achieving Results
  • 7.
  • 8. Structural Imperatives Source: Reframing Organizations: Artistry, Choice, and Leadership. Bolman, Lee G. and Deal, Terrence E., 2008, Jossey-Bass. Dimension Structural Implications Size and age Complexity and formality increase with size and age. Core process Core processes or technologies must align with structure. Environment Stable environment reward simpler structure. Strategy and goals Variation in clarity and consistency of goals requires appropriate structural adaptations. Information technology Information technology permits flatter, more flexible, and more decentralized structures. Nature of the workforce More educated and professional workers need and want greater autonomy and discretion.
  • 9.
  • 10. Galbraith’s Star Model Processes People Rewards Structure Strategy Source: 2009 Corporate Executive Board, Corporate Leadership Council’s “Frameworks for Organizational Design”
  • 11. Five Basic Structure Options Source: 2009 Corporate Executive Board, Corporate Leadership Council’s “Frameworks for Organizational Design” Functional GM R & D Operations Marketing Product CEO Electronics Medical Instruments Computers Market GM Health Service Fin. Services Distribution Geographical GM Northern Region Central Region Southern Region Process GM New Product Dev. Order Fulfillment Customer Acquisition
  • 12. Strategies for Five Structure Options Source: 2009 Corporate Executive Board, Corporate Leadership Council’s “Frameworks for Organizational Design”
  • 13.