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Social Media for CPA
Professionals
Student Edition
Presented by:
Tom Hood, CPA, CITP, CGMA
CEO
Maryland Association of CPAs
Business Learning institute
Tom Hood, CPA, CITP, CGMA
Tom Hood, CPA, CITP, CGMA
CEO
MACPA www.macpa.org
and
Business Learning Institute (BLI)
www.blionline.org!
http://www.linkedin.com/in/tomhood/!
If there is a conversation about the future of
the profession, you're bound to hear Hood's
name mentioned as one of the people
leading the way.
– Accounting Today Magazine!
•  Named the Second Most Influential in
Accounting by Accounting Today Magazine
2013
•  Linked-In Top 150 Influencer
•  Top 25 Influencers in Learning & HR by HR
Examiner
•  Top 25 Thought Leaders in Public Accounting
by CPA Practice Adviser
•  Working on Learning Management with
AICPA/CPA2Biz, Cloud Curriculum,
Performance Management !
Download today’s slides at …	

www.SlideShare.net/thoodcpa
American Institute of CPAs
"It starts with the fact that globalization and the
information technology revolution have gone to
a whole new level. Thanks to cloud computing,
robotics, 3G wireless connectivity, Skype,
Facebook, Google, LinkedIn, Twitter, the iPad,
and cheap Internet-enabled smartphones, the
world has gone from connected to hyper-
connected.”
- Thomas Friedman NY Times author
The World is Flat
The single most important trend in the world today
Common	
  Mispercep-ons	
  
• Timewaster	
  –	
  “social	
  notworking”	
  
• I	
  don’t	
  want	
  to	
  know	
  what	
  you	
  
had	
  for	
  lunch	
  
• No	
  real	
  business	
  use	
  –	
  No	
  ROI	
  
ROI?	
  
hDp://cpa.tc/4qv	
  
	
  
Our research methodology #MBSN	

MACPA NewYoung Professional Network collaborating to identify issues	

What’s keeping young professionals up at night?
Top Seven Issues	

1.  Information overload (including accounting and tax
complexity)	

2.  Work / life balance	

3.  Generational issues and communications (including
upper management not sharing knowledge with the
younger generation)	

4.  Developing networking skills	

5.  Keeping up with technology -- especially the cloud	

6.  Finding career guidance	

7.  Understanding social media benefits	

CPA Success blog post http://cpa.tc/1ef
Five	
  Things	
  Every	
  Professional	
  Needs	
  
to	
  be	
  Good	
  At	
  
1.  Learning	
  and	
  staying	
  on	
  the	
  cuRng	
  edge.	
  
2.  Managing	
  your	
  career	
  (yep,	
  you	
  have	
  to	
  
take	
  charge	
  of	
  your	
  own	
  career).	
  
3.  Doing	
  the	
  work	
  (research,	
  produc-vity,	
  
communica-on).	
  
4.  Interac-ng	
  with	
  your	
  peers	
  and	
  
colleagues.	
  
5.  Becoming	
  a	
  thought	
  leader	
  in	
  your	
  field.	
  
	
  	
  
	
  -­‐	
  Allen	
  Blue	
  co-­‐founder	
  Linked-­‐In	
  
hDp://lnkd.in/HghTcX	
  
Keeping Up WithTechnology	

http://www.macpa.org/blog/category/6/technology-social-media
Tom’s	
  Top	
  Five	
  Reasons	
  CPAs	
  Should	
  
be	
  on	
  Social	
  Media	
  
1.  Connec-ng	
  
2.  Collabora-ng	
  
3.  Learning	
  
4.  Innova-ng	
  
5.  Moving	
  People	
  
	
  
Virtual	
  Connec-ons	
  –	
  Real	
  People	
  
hDp://dupress.com/ar-cles/social-­‐business-­‐study/	
  
Follow	
  @DU_Press	
  @deloiDe	
  @MITSloan	
  
Business	
  is	
  Social	
  
“Bill’s blog makes me
feel connected to the
organization in a way
I had not felt before. I
feel more informed
and closer to the
organization than
ever before.” – from
a Marriott Finance
Team member during
an MACPA
Professional Issues
update at their HQ in
Bethesda, MD ].
What if you could keep your organization informed and
inspired by your thoughts?
The	
  MarrioD	
  Story	
  –	
  Engaging	
  Finance	
  
Team	
  
Listen:	
  Use	
  Social	
  Media	
  to	
  turn	
  the	
  
bullhorn	
  around	
  
Three
authors
ReTweeted
this blog
post which
mentioned
their
books…
http://www.cpasuccess.com/2012/01/the-top-ten-
business-books-of-2011.html
Learn	
  
FEI’s	
  own	
  Edith	
  Orenstein	
  on	
  
Researching	
  SEC	
  &	
  Social	
  Media	
  
Follow: @feiblog @brocromanek
Innova-on	
  adop-on	
  =	
  Social	
  Networks	
  
	
  
“The	
  degree	
  to	
  which	
  an	
  individual	
  in	
  a	
  social	
  network	
  is	
  
connected	
  to	
  other	
  individuals	
  in	
  the	
  network	
  (actor	
  
centrality)	
  has	
  been	
  shown	
  to	
  have	
  a	
  major	
  influence	
  on	
  
that	
  individual’s	
  adop>on	
  of	
  business	
  innova>ons.”	
  
	
  	
  	
  	
  	
  	
  	
  	
  –	
  Research	
  Report	
  by	
  Associa-on	
  of	
  American	
  
Medical	
  Colleges	
  
Social	
  Media	
  connects	
  us	
  to	
  thought	
  leaders	
  
Case	
  Studies	
  
On	
  the	
  Cover	
  of	
  a	
  Magazine?	
  
•  BCG	
  &	
  Company	
  –	
  blogs,	
  twiDer	
  
•  Naden/Lean	
  –	
  blogs,	
  twiDer	
  
•  James	
  Carroll	
  –	
  facebook,	
  twiDer	
  
•  Morris	
  &	
  D’Angelo	
  
Thought	
  Leadership	
  
35
Social	
  Media	
  Engages	
  &	
  Shares	
  Insights	
  
The	
  twiDer	
  stream	
  from	
  AICPA	
  Leadership	
  Academy	
  
Real	
  Time	
  Focus	
  Group	
  
Example	
  of	
  using	
  TwiDer	
  to	
  get	
  immediate	
  real	
  -me	
  feedback	
  for	
  this	
  preso	
  
Advice	
  for	
  today	
  
Risk	
  Management	
  
Don’t	
  let	
  this	
  happen	
  to	
  you	
  
This	
  is	
  the	
  biggest	
  fear	
  of	
  
social	
  media.	
  You	
  can	
  
mi-gate	
  this	
  fear	
  with	
  
training	
  and	
  a	
  good	
  policy.	
  	
  
	
  
MACPA’s	
  social	
  media	
  policy	
  
incorporates	
  the	
  Code	
  of	
  
Ethics	
  of	
  the	
  CPA	
  Profession	
  
and	
  our	
  State	
  Board	
  of	
  
Accountancy	
  into	
  the	
  best	
  of	
  
breed	
  policy	
  from	
  IBM.	
  On	
  
the	
  next	
  slide.	
  
MACPA	
  Social	
  Media	
  Policy	
  
hDp://cpa.tc/21c	
  
	
  
•  Based	
  on	
  social	
  
media	
  best	
  
prac-ces	
  
•  Tied	
  to	
  MACPA	
  
Vision,	
  Purpose,	
  
and	
  Strategy	
  
•  Includes	
  CPA	
  Code	
  
of	
  Professional	
  
Conduct	
  
	
  
MACPA’s	
  Social	
  Media	
  Policy	
  
1. Participate
2. Be smart & safe
(principles tied to
CPA code of conduct
and organization’s
mission, purpose and
values)
3. Most importantly…
explore and have fun!
Some	
  Guidelines	
  
Why	
  accoun-ng	
  students	
  should	
  care	
  
about	
  Social	
  Media	
  
“In-­‐forming	
  is	
  the	
  individual	
  person's	
  
analog	
  to	
  open-­‐sourcing,	
  outsourcing,	
  
insourcing,	
  supply-­‐chaining,	
  and	
  
offshoring.	
  Informing	
  is	
  the	
  ability	
  to	
  build	
  
and	
  supply	
  your	
  own	
  personal	
  supply	
  
chain—a	
  supply	
  chain	
  of	
  informa8on,	
  
knowledge,	
  and	
  entertainment.	
  In-­‐
forming	
  is	
  about	
  self-­‐collabora8on—
becoming	
  your	
  own	
  self-­‐directed	
  and	
  self-­‐
empowered	
  researcher,	
  editor,	
  and	
  
selector	
  of	
  entertainment.	
  
	
   	
   	
   	
   	
   	
  	
  –	
  Thomas	
  Friedman	
  
“In	
  a	
  period	
  of	
  rapid	
  change	
  and	
  increasing	
  
complexity,	
  the	
  winners	
  are	
  going	
  to	
  be	
  the	
  
people	
  who	
  can	
  LEARN	
  faster	
  than	
  the	
  rate	
  of	
  
CHANGE	
  and	
  faster	
  than	
  their	
  COMPETITION.”	
  
-­‐	
  Tom	
  Hood,	
  CPA.CITP.CGMA	
  7/22/14	
   T	
  
Source:	
  www.C4LPT.co.uk	
  
Top	
  Ten	
  Learning	
  Technologies	
  
1.  TwiDer	
  –	
  micro-­‐upda-ng	
  tool	
  	
  	
  	
  
2.  GoogleDocs/Drive	
  –	
  online	
  collabora-on	
  tool	
  	
  
3.  YouTube	
  –	
  video	
  hos-ng	
  and	
  sharing	
  tool	
  
4.  Google	
  Search	
  -­‐	
  web	
  search	
  
5.  Powerpoint	
  	
  -­‐	
  Presenta-on	
  sonware	
  
6.  Evernote	
  –	
  Produc-vity	
  tool	
  (and	
  content	
  cura-on)	
  
7.  Dropbox	
  –	
  File	
  storage	
  and	
  synchroniza-on	
  
8.  Wordpress	
  –	
  blogging	
  tool	
  	
  	
  	
  
9.  Facebook	
  –	
  social	
  networking	
  site	
  
10. Google+	
  Hangouts	
  –	
  Video	
  mee-ngs	
  
*	
  Bonus	
  Slideshare	
  –	
  presenta-on	
  hos-ng	
  and	
  sharing	
  tool	
  	
  
Social	
  Learning	
  is	
  quickly	
  emerging	
  as	
  
a	
  major	
  use	
  of	
  social	
  media	
  and	
  a	
  
way	
  to	
  engage	
  deeper	
  with	
  our	
  
members	
  and	
  par-cipants.	
  
Tom’s	
  Favorite	
  Tools	
  
“Use the tools, don’t let the tools use
you.” – Francine McKenna
@retheauditors
•  Twitter
•  Linked-In
•  Blog
•  Slideshare.net
•  Evernote
•  Tweetdeck.com
•  Hootsuite.com
•  Zite.com
Five	
  Ways	
  to	
  Get	
  started…	
  
1.  Create	
  your	
  digital	
  
footprint	
  (Linked-­‐In,	
  Facebook,	
  
Google	
  +,	
  TwiDer)	
  
2.  Start	
  listening	
  (use	
  google	
  
reader	
  and	
  twiDer	
  to	
  start	
  listening)	
  
3.  Make	
  friends	
  (build	
  your	
  
network	
  and	
  follow	
  on	
  twiDer)	
  
4.  Create	
  &	
  Share	
  (join	
  the	
  
conversa-on	
  by	
  commen-ng,	
  
Retwee-ng,	
  and	
  start	
  a	
  blog)	
  
5.  Recognize	
  &	
  
Reciprocate	
  (always	
  recognize	
  
and	
  aDribute	
  other’s	
  work)	
  
More	
  Resources	
  
CPA	
  Success	
  posts	
  about	
  social	
  media	
  
hDp://www.cpasuccess.com/social-­‐media/	
  
Self-­‐directed	
  learning	
  guide	
  –	
  15	
  min	
  a	
  day	
  
hDp://www.cpalearning2.com/	
  
Can	
  Social	
  Media	
  Help	
  You	
  Learn?	
  
hDp://cpa.tc/sociallearn	
  
Making	
  Social	
  Media	
  Work	
  for	
  You	
  
hDp://www.journalofaccountancy.com/Mul-media/TomHood.htm	
  
Social	
  Media	
  for	
  Learning	
  
hDp://cpa.tc/sociallearn	
  
Social	
  Media	
  for	
  CPAs	
  and	
  CEOs	
  –	
  interviews	
  &	
  stories	
  
hDp://cpa.tc/social	
  
How	
  to	
  Leverage	
  Social	
  Media	
  –	
  Journal	
  of	
  Accountancy	
  
hDp://cpa.tc/8u	
  
	
  
Recommended	
  Reading	
  
•  The	
  Corporate	
  Blogging	
  Book	
  by	
  Debbie	
  
Weil	
  
•  Crush-­‐It	
  by	
  Gary	
  Vaynerchuk	
  
•  The	
  Whuffie	
  Factor	
  by	
  Tara	
  Hunt	
  
•  Here	
  Comes	
  Everybody	
  by	
  Clay	
  Shirky	
  
•  Social	
  Media	
  Strategies	
  for	
  Professionals	
  
and	
  Their	
  Firms	
  by	
  Michelle	
  Golden	
  
•  Switch:	
  How	
  to	
  Change	
  When	
  Change	
  is	
  
Hard	
  –	
  Chip	
  &	
  Dan	
  Heath	
  
•  Escaping	
  Velocity	
  by	
  Geoffrey	
  Moore	
  
Tom Hood, CPA.CITP	

CEO	

Maryland Association of CPAs	

Business Learning Institute	

(443) 632-2301	

E-mail tom@macpa.org	

Web http://www.macpa.org	

Blog http://www.cpasuccess.com	

	

	
  
Follow me on:	

ü Twitter: http://www.Twitter.com/tomhood	

ü LinkedIn: http://www.linkedin.com/in/tomhood	

ü Facebook: http://www.facebook.com/thoodcpa	

ü Google +:
https://plus.google.com/104372556333854919205	

ü Slideshare: http://www.slideshare.net/thoodcpa	

ü Youtube: http://www.youtube.com/thoodcpa	

ü Second Life avatar name: Rocky Maddaloni

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Social Media for CPAs - Student Edition

  • 1. 111 Social Media for CPA Professionals Student Edition Presented by: Tom Hood, CPA, CITP, CGMA CEO Maryland Association of CPAs Business Learning institute
  • 2. Tom Hood, CPA, CITP, CGMA Tom Hood, CPA, CITP, CGMA CEO MACPA www.macpa.org and Business Learning Institute (BLI) www.blionline.org! http://www.linkedin.com/in/tomhood/! If there is a conversation about the future of the profession, you're bound to hear Hood's name mentioned as one of the people leading the way. – Accounting Today Magazine! •  Named the Second Most Influential in Accounting by Accounting Today Magazine 2013 •  Linked-In Top 150 Influencer •  Top 25 Influencers in Learning & HR by HR Examiner •  Top 25 Thought Leaders in Public Accounting by CPA Practice Adviser •  Working on Learning Management with AICPA/CPA2Biz, Cloud Curriculum, Performance Management !
  • 3. Download today’s slides at … www.SlideShare.net/thoodcpa
  • 4.
  • 5. American Institute of CPAs "It starts with the fact that globalization and the information technology revolution have gone to a whole new level. Thanks to cloud computing, robotics, 3G wireless connectivity, Skype, Facebook, Google, LinkedIn, Twitter, the iPad, and cheap Internet-enabled smartphones, the world has gone from connected to hyper- connected.” - Thomas Friedman NY Times author The World is Flat The single most important trend in the world today
  • 6. Common  Mispercep-ons   • Timewaster  –  “social  notworking”   • I  don’t  want  to  know  what  you   had  for  lunch   • No  real  business  use  –  No  ROI  
  • 8. Our research methodology #MBSN MACPA NewYoung Professional Network collaborating to identify issues What’s keeping young professionals up at night?
  • 9. Top Seven Issues 1.  Information overload (including accounting and tax complexity) 2.  Work / life balance 3.  Generational issues and communications (including upper management not sharing knowledge with the younger generation) 4.  Developing networking skills 5.  Keeping up with technology -- especially the cloud 6.  Finding career guidance 7.  Understanding social media benefits CPA Success blog post http://cpa.tc/1ef
  • 10. Five  Things  Every  Professional  Needs   to  be  Good  At   1.  Learning  and  staying  on  the  cuRng  edge.   2.  Managing  your  career  (yep,  you  have  to   take  charge  of  your  own  career).   3.  Doing  the  work  (research,  produc-vity,   communica-on).   4.  Interac-ng  with  your  peers  and   colleagues.   5.  Becoming  a  thought  leader  in  your  field.        -­‐  Allen  Blue  co-­‐founder  Linked-­‐In   hDp://lnkd.in/HghTcX  
  • 12. Tom’s  Top  Five  Reasons  CPAs  Should   be  on  Social  Media   1.  Connec-ng   2.  Collabora-ng   3.  Learning   4.  Innova-ng   5.  Moving  People    
  • 13. Virtual  Connec-ons  –  Real  People  
  • 14. hDp://dupress.com/ar-cles/social-­‐business-­‐study/   Follow  @DU_Press  @deloiDe  @MITSloan   Business  is  Social  
  • 15. “Bill’s blog makes me feel connected to the organization in a way I had not felt before. I feel more informed and closer to the organization than ever before.” – from a Marriott Finance Team member during an MACPA Professional Issues update at their HQ in Bethesda, MD ]. What if you could keep your organization informed and inspired by your thoughts? The  MarrioD  Story  –  Engaging  Finance   Team  
  • 16. Listen:  Use  Social  Media  to  turn  the   bullhorn  around  
  • 18. FEI’s  own  Edith  Orenstein  on   Researching  SEC  &  Social  Media   Follow: @feiblog @brocromanek
  • 19. Innova-on  adop-on  =  Social  Networks     “The  degree  to  which  an  individual  in  a  social  network  is   connected  to  other  individuals  in  the  network  (actor   centrality)  has  been  shown  to  have  a  major  influence  on   that  individual’s  adop>on  of  business  innova>ons.”                  –  Research  Report  by  Associa-on  of  American   Medical  Colleges  
  • 20. Social  Media  connects  us  to  thought  leaders  
  • 21. Case  Studies   On  the  Cover  of  a  Magazine?   •  BCG  &  Company  –  blogs,  twiDer   •  Naden/Lean  –  blogs,  twiDer   •  James  Carroll  –  facebook,  twiDer   •  Morris  &  D’Angelo  
  • 22.
  • 24. 35 Social  Media  Engages  &  Shares  Insights   The  twiDer  stream  from  AICPA  Leadership  Academy  
  • 25. Real  Time  Focus  Group   Example  of  using  TwiDer  to  get  immediate  real  -me  feedback  for  this  preso  
  • 27. Risk  Management   Don’t  let  this  happen  to  you   This  is  the  biggest  fear  of   social  media.  You  can   mi-gate  this  fear  with   training  and  a  good  policy.       MACPA’s  social  media  policy   incorporates  the  Code  of   Ethics  of  the  CPA  Profession   and  our  State  Board  of   Accountancy  into  the  best  of   breed  policy  from  IBM.  On   the  next  slide.  
  • 28. MACPA  Social  Media  Policy   hDp://cpa.tc/21c     •  Based  on  social   media  best   prac-ces   •  Tied  to  MACPA   Vision,  Purpose,   and  Strategy   •  Includes  CPA  Code   of  Professional   Conduct    
  • 29. MACPA’s  Social  Media  Policy   1. Participate 2. Be smart & safe (principles tied to CPA code of conduct and organization’s mission, purpose and values) 3. Most importantly… explore and have fun!
  • 31. Why  accoun-ng  students  should  care   about  Social  Media   “In-­‐forming  is  the  individual  person's   analog  to  open-­‐sourcing,  outsourcing,   insourcing,  supply-­‐chaining,  and   offshoring.  Informing  is  the  ability  to  build   and  supply  your  own  personal  supply   chain—a  supply  chain  of  informa8on,   knowledge,  and  entertainment.  In-­‐ forming  is  about  self-­‐collabora8on— becoming  your  own  self-­‐directed  and  self-­‐ empowered  researcher,  editor,  and   selector  of  entertainment.                –  Thomas  Friedman  
  • 32. “In  a  period  of  rapid  change  and  increasing   complexity,  the  winners  are  going  to  be  the   people  who  can  LEARN  faster  than  the  rate  of   CHANGE  and  faster  than  their  COMPETITION.”   -­‐  Tom  Hood,  CPA.CITP.CGMA  7/22/14   T  
  • 33. Source:  www.C4LPT.co.uk   Top  Ten  Learning  Technologies   1.  TwiDer  –  micro-­‐upda-ng  tool         2.  GoogleDocs/Drive  –  online  collabora-on  tool     3.  YouTube  –  video  hos-ng  and  sharing  tool   4.  Google  Search  -­‐  web  search   5.  Powerpoint    -­‐  Presenta-on  sonware   6.  Evernote  –  Produc-vity  tool  (and  content  cura-on)   7.  Dropbox  –  File  storage  and  synchroniza-on   8.  Wordpress  –  blogging  tool         9.  Facebook  –  social  networking  site   10. Google+  Hangouts  –  Video  mee-ngs   *  Bonus  Slideshare  –  presenta-on  hos-ng  and  sharing  tool     Social  Learning  is  quickly  emerging  as   a  major  use  of  social  media  and  a   way  to  engage  deeper  with  our   members  and  par-cipants.  
  • 34. Tom’s  Favorite  Tools   “Use the tools, don’t let the tools use you.” – Francine McKenna @retheauditors •  Twitter •  Linked-In •  Blog •  Slideshare.net •  Evernote •  Tweetdeck.com •  Hootsuite.com •  Zite.com
  • 35. Five  Ways  to  Get  started…   1.  Create  your  digital   footprint  (Linked-­‐In,  Facebook,   Google  +,  TwiDer)   2.  Start  listening  (use  google   reader  and  twiDer  to  start  listening)   3.  Make  friends  (build  your   network  and  follow  on  twiDer)   4.  Create  &  Share  (join  the   conversa-on  by  commen-ng,   Retwee-ng,  and  start  a  blog)   5.  Recognize  &   Reciprocate  (always  recognize   and  aDribute  other’s  work)  
  • 36. More  Resources   CPA  Success  posts  about  social  media   hDp://www.cpasuccess.com/social-­‐media/   Self-­‐directed  learning  guide  –  15  min  a  day   hDp://www.cpalearning2.com/   Can  Social  Media  Help  You  Learn?   hDp://cpa.tc/sociallearn   Making  Social  Media  Work  for  You   hDp://www.journalofaccountancy.com/Mul-media/TomHood.htm   Social  Media  for  Learning   hDp://cpa.tc/sociallearn   Social  Media  for  CPAs  and  CEOs  –  interviews  &  stories   hDp://cpa.tc/social   How  to  Leverage  Social  Media  –  Journal  of  Accountancy   hDp://cpa.tc/8u    
  • 37. Recommended  Reading   •  The  Corporate  Blogging  Book  by  Debbie   Weil   •  Crush-­‐It  by  Gary  Vaynerchuk   •  The  Whuffie  Factor  by  Tara  Hunt   •  Here  Comes  Everybody  by  Clay  Shirky   •  Social  Media  Strategies  for  Professionals   and  Their  Firms  by  Michelle  Golden   •  Switch:  How  to  Change  When  Change  is   Hard  –  Chip  &  Dan  Heath   •  Escaping  Velocity  by  Geoffrey  Moore  
  • 38. Tom Hood, CPA.CITP CEO Maryland Association of CPAs Business Learning Institute (443) 632-2301 E-mail tom@macpa.org Web http://www.macpa.org Blog http://www.cpasuccess.com   Follow me on: ü Twitter: http://www.Twitter.com/tomhood ü LinkedIn: http://www.linkedin.com/in/tomhood ü Facebook: http://www.facebook.com/thoodcpa ü Google +: https://plus.google.com/104372556333854919205 ü Slideshare: http://www.slideshare.net/thoodcpa ü Youtube: http://www.youtube.com/thoodcpa ü Second Life avatar name: Rocky Maddaloni