1.
The Boss who
breaks all rules
Tiago Andrade e Silva
Microsoft Portugal / Founder

2.
Sponsored by

3.
Foto Com Jeff Sutherland

4.
New Management
US$ 212 million
US$ 4 million
1982 2003
Semco’s Revenue

5.
Ricardo Semler

6.
Industrial Democracy
• “Industrial democracy is an arrangement
which involves workers making decisions,
sharing responsibility and authority in
the workplace”
Source: Wikipedia

7.
Participation

8.
Transparency

9.
Employees Set Their Own Salaries

10.
NO Time
Clocks

11.
NO Travel
Expense Rules

12.
NO
CHECKS

13.
The Survival Manual
• The only set of written rules
• Use your Common sense

14.
Hiring
@Maverick : the success story behind the world's most unusual workplace.

15.
Working environment
@Maverick : the success story behind the world's most unusual workplace.

16.
Evaluation by Subordinates
@Maverick : the success story behind the world's most unusual workplace.

17.
Take away:
• Truly Democratic and Participative Workplace
• Different Mindset
• Set Them “Free”
• Trust
• Open communication

18.
Sharing Experiences
Speaker Company Country
Rui Pedro Alves Partner at Rupeal Portugal
Book author Netherlands
Jurgen Appelo
“Management 3.0”
João Pedro Martins CTO at Create.IT Portugal
Alexandre Magno Principal at AdaptWorks Brazil
Miguel Muñoz Duarte + ALL Partner at Imatch Portugal

19.
Rui Pedro Alves
RUPEAL

20.
RUPEAL
• Technology (Product Development)
• Outsourcing (Resourcing)
• Consulting (Software Development)
• 1 Partner (myself)

21.
Decisions

22.
Decisions
• All decision making timings are made public
prior of voting
• All decisions are made by whoever wants to
vote on that subject
• My vote counts 1
• I only have the power to “Veto” a decision

23.
1st decision:
New Office

24.
Technology Unit
Budget

25.
Budget
• All members of the team had access to the
financial results
• We’ve all decided on a budget for the next
semester (1st of 2011)
• With that budget the team chose their salary
and the amount left for new hires

26.
Hiring

27.
Consequences

28.
Consequeneces
• Productivity burst!
• Everyone is now more business oriented
and looking for new business
• Higher responsability, higher demand on
myself
• Higher team cohesion

29.
Motivation => Productivity

30.
Future?

31.
More Shared Decisions

32.
More Visibility
Profit Share

33.
Profit Share

34.
Jurgen Appelo
MANAGEMENT 3.0

35.
João Pedro Martins
|create|it|

36.
do it differently
|create|it|’s experience in 10 minutes
João Pedro Martins “jota” – jota@create.pt - www.create.pt - 96 782 5537

37.
10 years
team of 17
systems integration and development
microsoft gold certified partner

38.
principles
transparency
involvement

39.
transparency

40.
the breath of the
company

41.
projects (weekly)

42.
Allocation % by team member
Distribution by type of activity
Real vs planned execution
Man/day value vs project
execution %
projects

43.
Accumulated monthy sales
Sales per customer
Revenue (-Jul2010)
Revenue per capita
sales

44.
individual contribution

45.
All the activities of the
company have public
backlogs

46.
Gather Performance
Inform people
information Improvement
observation

47.
involvement

48.
recruitment

49.
360º evaluation
individual goals frequently target company improvement

50.
organizational
model
virtual teams

51.
yearly meeting
present and discuss results
create backlogs

52.
“the union”

53.
results

54.
Revenue (-Jul2010)

55.
average project
deviation 0%

56.
0% employee
turnover and
high
motivation

57.
Thanks for your attention! jota@create.pt

58.
Alexandre Magno
ADAPT WORKS

59.
What are your values?
If your values are similar of ours...there is a good
chance of succeedind!

60.
Self-organisation
Shared goals is the key

61.
We have no mission
We do what we want to do. The self-organization
ensures that what we want to do is something aligned to
our values

62.
Open communication
Open-space technology is a good format
for quarter planning

63.
No working hours
Home-office? Yes, you can. Beach-office, pool-oficce,
bar-office, starbucks-office, park-office...
The shared goals are what matters.

64.
We have fun!

65.
Miguel Muñoz Duarte
IMATCH

66.
@ Tiago Andrade e Silva