SlideShare a Scribd company logo
1 of 17
Download to read offline
THE GROWTH OF CSR AND ITS
INTEGRATION WITH SOCIAL MEDIA
It is how
                               companies
                              manage their
                                 business
What is                       processes to
                               produce an
 CSR?                             overall
                                  positive
                                impact on
                                  society.
Image by HowardLake (flickr)
The goal of CSR is to embrace responsibility for the company's actions and
encourage a positive impact through its activities on the environment, and all
other members of the public sphere who may be considered as stakeholders.




       Are companies responsible for their
               societal impacts?
                                                                Image by mugley (flickr)
Image by paul (dex) (flickr)
The Idea of a
                                                      Stakeholder




Stakeholder: A party that can affect or be affected
by the actions of the business as a whole. Those
groups without whose support the organization
would cease to exist.

                                                               Image by 10ch (flickr)
Social Media’s Impact




A Reputation Institute 2011 survey found that a
company’s CSR programme (in its broadest sense),
can be responsible for more than 40% of a
company’s reputation.

Image by Thos003 (flickr)
Factors
Influencing Change




             Image by Anonymous9000 (flickr)
Social media
                             can be a doubled
                                edged sword.




        Image by
Albion Europe ApS (flickr)
Image by oskay (flickr)




                          Image by mdanys (flickr)
Transparency
    “We do business with people we like and trust.” 




                Social media now
                 provides greater
                transparency with
                 how companies
               behave – both good
                     and bad. 
For businesses, it is no Now how they act, how
  longer as simple as    they engage with their
having the best product   communities plays an
     or best price.        even greater role. 


                                                       Image by planetc1 (flickr)
Image by DonkeyHotey (flickr)
What is the most effective way to
  reach out to an audience?




                            Image by stuartpilbrow (flickr)
Image by Dell’s Official Flickr Page (flickr)
Examples: My Starbucks Idea




                        Image by bfishadow (flickr)
Pepsi Refresh




                Image by cambodia4kidsorg (flickr)
In Conclusion
Social Media has changed the
face of Corporate Social
Responsibility.

Transparency has become key
to CSR marketing strategies.

Companies must now focus
on their stakeholders and
finding ways to engage them
in conversations and with
their products.                Image by Sean MacEntee (flickr)
Links
http://www.forbes.com/sites/sap/2011/10/31/social-media-means-transparency-into-corporate-social-responsibility/

http://www.changeeverything.ca/

http://mystarbucksidea.force.com/apex/idealist?lsi=0

http://www.refresheverything.ca/

http://econsultancy.com/us/blog/9117-how-social-media-can-make-csr-more-visible

http://en.wikipedia.org/wiki/Corporate_social_responsibility

http://en.wikipedia.org/wiki/Stakeholder_%28corporate%29

http://econsultancy.com/us/blog/9117-how-social-media-can-make-csr-more-visible

http://greeneconomypost.com/csr-social-media-16538.htm

http://www.convinceandconvert.com/pr-20/tying-together-social-media-and-corporate-social-responsibility/

http://mashable.com/2010/09/21/pepsi-refresh-project-racks-up-more-votes-than-last-presidential-election/

http://adcontrarian.blogspot.com/2011/03/social-medias-massive-failure.html

http://www.brandautopsy.com/2010/01/tough-love-for-starbucks.html

More Related Content

Viewers also liked

Sustainability 2.0 - The Confluence of Sustainability and Social Media
Sustainability 2.0 - The Confluence of Sustainability and Social MediaSustainability 2.0 - The Confluence of Sustainability and Social Media
Sustainability 2.0 - The Confluence of Sustainability and Social MediaSustainable Brands
 
Session 2, Etter & Morsing
Session 2, Etter & MorsingSession 2, Etter & Morsing
Session 2, Etter & Morsingcsrcomm
 
CSR IMPACT_practicioneers handbook
CSR IMPACT_practicioneers handbookCSR IMPACT_practicioneers handbook
CSR IMPACT_practicioneers handbookInga Szaniawska
 
Social Media/CSR workshop
Social Media/CSR  workshopSocial Media/CSR  workshop
Social Media/CSR workshopScicada
 
Social Media Case Study: How Luminous Creates Awareness About the Importance ...
Social Media Case Study: How Luminous Creates Awareness About the Importance ...Social Media Case Study: How Luminous Creates Awareness About the Importance ...
Social Media Case Study: How Luminous Creates Awareness About the Importance ...Social Samosa
 
40 Inspiring Social Media Case Studies
40 Inspiring Social Media Case Studies40 Inspiring Social Media Case Studies
40 Inspiring Social Media Case StudiesHappy Marketer
 

Viewers also liked (8)

CSR, SMEs and Social Media: A Report from the Front Lines
CSR, SMEs and Social Media: A Report from the Front LinesCSR, SMEs and Social Media: A Report from the Front Lines
CSR, SMEs and Social Media: A Report from the Front Lines
 
Sustainability 2.0 - The Confluence of Sustainability and Social Media
Sustainability 2.0 - The Confluence of Sustainability and Social MediaSustainability 2.0 - The Confluence of Sustainability and Social Media
Sustainability 2.0 - The Confluence of Sustainability and Social Media
 
Session 2, Etter & Morsing
Session 2, Etter & MorsingSession 2, Etter & Morsing
Session 2, Etter & Morsing
 
CSR IMPACT_practicioneers handbook
CSR IMPACT_practicioneers handbookCSR IMPACT_practicioneers handbook
CSR IMPACT_practicioneers handbook
 
CSR & Social Media
CSR & Social MediaCSR & Social Media
CSR & Social Media
 
Social Media/CSR workshop
Social Media/CSR  workshopSocial Media/CSR  workshop
Social Media/CSR workshop
 
Social Media Case Study: How Luminous Creates Awareness About the Importance ...
Social Media Case Study: How Luminous Creates Awareness About the Importance ...Social Media Case Study: How Luminous Creates Awareness About the Importance ...
Social Media Case Study: How Luminous Creates Awareness About the Importance ...
 
40 Inspiring Social Media Case Studies
40 Inspiring Social Media Case Studies40 Inspiring Social Media Case Studies
40 Inspiring Social Media Case Studies
 

Recently uploaded

BDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort ServiceDelhi Call girls
 
Nara Chandrababu Naidu's Visionary Policies For Andhra Pradesh's Development
Nara Chandrababu Naidu's Visionary Policies For Andhra Pradesh's DevelopmentNara Chandrababu Naidu's Visionary Policies For Andhra Pradesh's Development
Nara Chandrababu Naidu's Visionary Policies For Andhra Pradesh's Developmentnarsireddynannuri1
 
Julius Randle's Injury Status: Surgery Not Off the Table
Julius Randle's Injury Status: Surgery Not Off the TableJulius Randle's Injury Status: Surgery Not Off the Table
Julius Randle's Injury Status: Surgery Not Off the Tableget joys
 
Embed-4.pdf lkdiinlajeklhndklheduhuekjdh
Embed-4.pdf lkdiinlajeklhndklheduhuekjdhEmbed-4.pdf lkdiinlajeklhndklheduhuekjdh
Embed-4.pdf lkdiinlajeklhndklheduhuekjdhbhavenpr
 
AI as Research Assistant: Upscaling Content Analysis to Identify Patterns of ...
AI as Research Assistant: Upscaling Content Analysis to Identify Patterns of ...AI as Research Assistant: Upscaling Content Analysis to Identify Patterns of ...
AI as Research Assistant: Upscaling Content Analysis to Identify Patterns of ...Axel Bruns
 
Embed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopko
Embed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopkoEmbed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopko
Embed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopkobhavenpr
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 46 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 46 (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 46 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 46 (Gurgaon)Delhi Call girls
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Palam Vihar (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Palam Vihar (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Palam Vihar (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Palam Vihar (Gurgaon)Delhi Call girls
 
China's soft power in 21st century .pptx
China's soft power in 21st century   .pptxChina's soft power in 21st century   .pptx
China's soft power in 21st century .pptxYasinAhmad20
 
05052024_First India Newspaper Jaipur.pdf
05052024_First India Newspaper Jaipur.pdf05052024_First India Newspaper Jaipur.pdf
05052024_First India Newspaper Jaipur.pdfFIRST INDIA
 
WhatsApp 📞 8448380779 ✅Call Girls In Chaura Sector 22 ( Noida)
WhatsApp 📞 8448380779 ✅Call Girls In Chaura Sector 22 ( Noida)WhatsApp 📞 8448380779 ✅Call Girls In Chaura Sector 22 ( Noida)
WhatsApp 📞 8448380779 ✅Call Girls In Chaura Sector 22 ( Noida)Delhi Call girls
 
BDSM⚡Call Girls in Sector 143 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 143 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 143 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 143 Noida Escorts >༒8448380779 Escort ServiceDelhi Call girls
 
{Qatar{^🚀^(+971558539980**}})Abortion Pills for Sale in Dubai. .abu dhabi, sh...
{Qatar{^🚀^(+971558539980**}})Abortion Pills for Sale in Dubai. .abu dhabi, sh...{Qatar{^🚀^(+971558539980**}})Abortion Pills for Sale in Dubai. .abu dhabi, sh...
{Qatar{^🚀^(+971558539980**}})Abortion Pills for Sale in Dubai. .abu dhabi, sh...hyt3577
 
Group_5_US-China Trade War to understand the trade
Group_5_US-China Trade War to understand the tradeGroup_5_US-China Trade War to understand the trade
Group_5_US-China Trade War to understand the tradeRahatulAshafeen
 
Transformative Leadership: N Chandrababu Naidu and TDP's Vision for Innovatio...
Transformative Leadership: N Chandrababu Naidu and TDP's Vision for Innovatio...Transformative Leadership: N Chandrababu Naidu and TDP's Vision for Innovatio...
Transformative Leadership: N Chandrababu Naidu and TDP's Vision for Innovatio...srinuseo15
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 48 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 48 (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 48 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 48 (Gurgaon)Delhi Call girls
 
06052024_First India Newspaper Jaipur.pdf
06052024_First India Newspaper Jaipur.pdf06052024_First India Newspaper Jaipur.pdf
06052024_First India Newspaper Jaipur.pdfFIRST INDIA
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)Delhi Call girls
 
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...Faga1939
 
04052024_First India Newspaper Jaipur.pdf
04052024_First India Newspaper Jaipur.pdf04052024_First India Newspaper Jaipur.pdf
04052024_First India Newspaper Jaipur.pdfFIRST INDIA
 

Recently uploaded (20)

BDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort Service
 
Nara Chandrababu Naidu's Visionary Policies For Andhra Pradesh's Development
Nara Chandrababu Naidu's Visionary Policies For Andhra Pradesh's DevelopmentNara Chandrababu Naidu's Visionary Policies For Andhra Pradesh's Development
Nara Chandrababu Naidu's Visionary Policies For Andhra Pradesh's Development
 
Julius Randle's Injury Status: Surgery Not Off the Table
Julius Randle's Injury Status: Surgery Not Off the TableJulius Randle's Injury Status: Surgery Not Off the Table
Julius Randle's Injury Status: Surgery Not Off the Table
 
Embed-4.pdf lkdiinlajeklhndklheduhuekjdh
Embed-4.pdf lkdiinlajeklhndklheduhuekjdhEmbed-4.pdf lkdiinlajeklhndklheduhuekjdh
Embed-4.pdf lkdiinlajeklhndklheduhuekjdh
 
AI as Research Assistant: Upscaling Content Analysis to Identify Patterns of ...
AI as Research Assistant: Upscaling Content Analysis to Identify Patterns of ...AI as Research Assistant: Upscaling Content Analysis to Identify Patterns of ...
AI as Research Assistant: Upscaling Content Analysis to Identify Patterns of ...
 
Embed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopko
Embed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopkoEmbed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopko
Embed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopko
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 46 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 46 (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 46 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 46 (Gurgaon)
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Palam Vihar (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Palam Vihar (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Palam Vihar (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Palam Vihar (Gurgaon)
 
China's soft power in 21st century .pptx
China's soft power in 21st century   .pptxChina's soft power in 21st century   .pptx
China's soft power in 21st century .pptx
 
05052024_First India Newspaper Jaipur.pdf
05052024_First India Newspaper Jaipur.pdf05052024_First India Newspaper Jaipur.pdf
05052024_First India Newspaper Jaipur.pdf
 
WhatsApp 📞 8448380779 ✅Call Girls In Chaura Sector 22 ( Noida)
WhatsApp 📞 8448380779 ✅Call Girls In Chaura Sector 22 ( Noida)WhatsApp 📞 8448380779 ✅Call Girls In Chaura Sector 22 ( Noida)
WhatsApp 📞 8448380779 ✅Call Girls In Chaura Sector 22 ( Noida)
 
BDSM⚡Call Girls in Sector 143 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 143 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 143 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 143 Noida Escorts >༒8448380779 Escort Service
 
{Qatar{^🚀^(+971558539980**}})Abortion Pills for Sale in Dubai. .abu dhabi, sh...
{Qatar{^🚀^(+971558539980**}})Abortion Pills for Sale in Dubai. .abu dhabi, sh...{Qatar{^🚀^(+971558539980**}})Abortion Pills for Sale in Dubai. .abu dhabi, sh...
{Qatar{^🚀^(+971558539980**}})Abortion Pills for Sale in Dubai. .abu dhabi, sh...
 
Group_5_US-China Trade War to understand the trade
Group_5_US-China Trade War to understand the tradeGroup_5_US-China Trade War to understand the trade
Group_5_US-China Trade War to understand the trade
 
Transformative Leadership: N Chandrababu Naidu and TDP's Vision for Innovatio...
Transformative Leadership: N Chandrababu Naidu and TDP's Vision for Innovatio...Transformative Leadership: N Chandrababu Naidu and TDP's Vision for Innovatio...
Transformative Leadership: N Chandrababu Naidu and TDP's Vision for Innovatio...
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 48 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 48 (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 48 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 48 (Gurgaon)
 
06052024_First India Newspaper Jaipur.pdf
06052024_First India Newspaper Jaipur.pdf06052024_First India Newspaper Jaipur.pdf
06052024_First India Newspaper Jaipur.pdf
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)
 
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
 
04052024_First India Newspaper Jaipur.pdf
04052024_First India Newspaper Jaipur.pdf04052024_First India Newspaper Jaipur.pdf
04052024_First India Newspaper Jaipur.pdf
 

The Growth of CSR and the Impact of Social Media