IBM Connections Engagement Center

1
IBM Connections
Engagement Center
August 2017

2
1. Intro to the ‘IBM Connections Engagement Center’ 3
2. Live Demo & Q&A 28
3. Sample Screen Shots 30
4. Use Cases 57
5. Customer Statements 94
6. Technical Information 103
7. Background Information 117
8. TIMETOACT Products for IBM Connections & ICEC 123
9. TIMETOACT Services for IBM Connections & ICEC 128
10. About TIMETOACT 146
Agenda
Don’t panic, we will only present sections 1 and 2, the rest is appendix 

3
About Felix Binsack & TIMETOACT
Felix Binsack
• IBM Champion
• Inventor and Product Manager of XCC
• Founder & CEO TIMETOACT GROUP
• felix.binsack@timetoact-group.com
• Founded in 1998
• 6 companies
• 280 employees
• Owned and managed by its founders
• HQ in Cologne, Germany
• Offices in Münster, Hamburg, Munich, Augsburg,
Stuttgart, Mannheim, Lelystad, Vienna, Zurich

44
Employee Engagement
When compared with
business units in the
bottom quartile of
engagement, those in
the top quartile create
IMPROVEMENTS in
many areas.
41%
LOWER
Absenteeism
24%
LOWER
Employee
Turnover
70%
FEWER
Safety
Incidents
28%
LESS
Shrinkage
40%
FEWER
Quality
Incidents
21%
HIGHER
Profitability
20%
HIGHER
Sales
17%
HIGHER
Productivity
10%
HIGHER
Customer
Metrics
* Gallup State of the American Workplace Report, 2017
http://www.gallup.com/reports/199961/state-american-workplace-report-2017.aspx
** https://hbr.org/web/infographic/2013/11/workplace-engagement-around-the-world
Only a small minority of
employees are truly
engaged in their job:
• In the U.S., only 33% of
employees are engaged,
16% are actively
disengaged *
• See employee engage-
ment in your country **
Increasing Employee
Engagement Must
Be a Top Priority in
Any Organization!

5
The (digital) workplace
majorly contributes to
frustration and low
employee engagement.
5

6
Know Share Do
Custom
Applications
Links
Lists
Enterprise
Collaboration
Mail- & File
Servers
Internal
Communications
Web Content
Management
Many Workplaces Still Rely on Mails & Files

7
Know Share Do
Custom
Applications
Links
Lists
Enterprise
Collaboration
Enterprise
Social Network
Internal
Communications
Web Content
Management
Most Workplaces Are Silos - Not Integrated

8
Internal Communications
and Enterprise Collaboration
often compete for employees’
attention with different
methods, ideas & goals.
Not All Competition Is Good
8

9
Pretty and
colorful
Functional
and
integrated
Internal
Communications
Enterprise
Collaboration

10
Internal
Communications
Enterprise
Collaboration

11
ShareKnow
Internal
Communications
Enterprise
Collaboration
Web Content Management Enterprise Social Collaboration
Top-Down Communication (1:n)  Peer-To-Peer Collaboration (n:n) / Hierarchy Independent
Stagnating Content  Growing Content
Approved Content / Binding Directives  Unofficial Content
Communication of Mgn. Ideas and Opinions  Formation of Ideas and Opinions
Important Information stays on Top  Popular Information stays on Top
Dedicated Authors with Intense Training  User Generated Content (without Training)
Pixel Perfect Layout  Form Follows Function
Set as default Homepage by Policy  Set as default Homepage by Employee
"Management’s Intranet"  "Employee’s Intranet"

12
Attention Fragmentation
Content Fragmentation
Content Overlap, Redundancy
and Inconsistency
Government Challenges
How should managers communicate, as
themselves: “Mike the Manager” using IBM
Connections or as “the Manager Mike”
through Internal Communications?
User Challenges
Where should employees look for content?
On IBM Connections or in the web -CMS
based intranet?

13
ShareKnow
Enterprise
Collaboration
Internal
Communications

14
What should a
Digital Workplace
look like?
14

15
Know Share Do
Custom
Applications
Application
Integration
Enterprise
Collaboration
Enterprise
Social Network
Internal
Communications
Web Content
Management
A Good Digital Workplace

16
Become a Connected Company
Employee
On-Boarding
Alumni
Employees
Customers
Supply-Chain / Partners

17
Do
A Digital Workplace Should Work Like a Brain!
ShareKnow

18
How to
engage employees
with the ICEC
18

19
24 New Use Cases for IBM Connections
Employee
Magazine
Top
Managers
CEO’s
Office
Internal
Communications
Engage
Employees
Business
Units
Branding
& Design
Personalization
& Targeting
Employee
Relations
Single Point
of Truth
Usage &
Adoption
Community
Managers
New User
Onboarding
Curate
Content
Enterprise Collaboration
Application
Integration
Customers
& Partners
Forms, Lists and
Workflows
Tools
Menu
Custom
Apps
Application Integration
IT ManagersIntranet as
a Service
Anonymous
Users
Mobile
Users
CFOs
Simple IT

20
Use Cases for Everyone
Blue Collar
Worker
Customers
& Partners
Common Staff
& Traditional
Manager
Community &
Department
Manager
Senior
Manager
Internal
Communications
Knowledge
Worker
Retrieve Intranet
content without
authentication.
Easy interface for
applications,
content and
collaboration.
Benefit from
integrated
Intranet with
collaboration,
content and
integrated apps.
Easily maintain
landing pages for
business, service
units and
communities.
Get attention,
communicate
directly with high
authenticity.
Increase aware-
ness for internal
communications.
Effectively
delegate content
creation and
maintenance to
LOB. Curate
Content from LOB.
Listen to and
engage
employees.
Benefits from
increased
adoption and
collaboration. Use
Intranet Mobile
Experience. Get
attention thru
curation.

21
Increase Employee Engagement
and Drive Digital Transformation
Digital
Consumer
Contributor Curator Communicator Knowledge
Worker

22
1. Increase IBM Connections’
usage and utilization
2. Unite Internal Communications
and Enterprise Collaboration
3. Create a Single Point of Entry
4. Create a Single Place of Truth
5. Increase Employee Engagement
6. Drive Digital Transformation
Benefits of IBM Connections
& IBM Connections Engagement Center

23
How can the IBM Connections
Engagement Center be used?
23

24
1. Everyone who has IBM Connections
• Easy upsell
• Double IBM Connections’ usage
• Strengthen IBM’s position
2. Everyone who does not have
IBM Connections (yet!)
• IC and ICEC have a real USP compared to all other vendors:
Employee Engagement & a Single Point of Truth!
Targets

25
1. Internal Communications
2. Information Technology
3. Human Resources
Who to involve

26
ICEC Customer Scenarios
Alternative Use Cases for the IBM Connections Engagement Center
Focus on
Communication
Company culture not ready
for enterprise-wide
collaboration
Start with internal
communications now,
open up to collaboration
later (can never add
enterprise collaboration to
a web content
management)
Improve
Collaboration
Bring more structure to
IBM Connections
Create managed landing-
pages for important
communities, business
units and locations
Create a navigation
Create an Onboarding
Wizard for new employees
Communication
and Collaboration
Avoid attention
fragmentation between
competing platforms
Avoid content overlap,
content redundancy and
inconsistency
Create a Single Point of
Truth (SPoT)
Engage employees
Digital
Workplace Hub
Everything is in one place,
employees do not need to
go anywhere else
Integrate internal
communication,
enterprise collaboration
and custom applications
into one intuitive user
interface
Time

27
Videos & Presentations:
http://connections-apps.com/xcc

30
Intranet Homepage integrated in
IBM Connections –
communication and collaboration
are always available with one
click.
IBM Connections is leveraged and
utilized for authentication, access
control, commenting & liking,
content storage, content approval,
full text search, notification etc.
No additional software or
hardware required.
All users see “their” personalized
homepage, e.g. French users a
French homepage, UK users en
English homepage, etc.
Sample Homepage
Architecture

31
Content is targeted to a user’s
inherited LDAP attributes (passive
personalization, e.g. business unit,
location, region, role, etc.)
Content is personalized to a user’s
individual preferences (active
personalization)
Personalization does support the
combination of attributes with
Boolean operators (e.g. if a user is
from location A and is not a part-
time employee, the user will see
content ABC, otherwise content
123)
Sample Homepage
Personalization

32
Navigation with links to landing
pages from business units, service
units, teams and projects (e.g.
Communities with XCC landing
pages)
Nested navigation, i.e. large units
have their own navigation with
their own landing-pages which
again may contain their own
navigation
Static content using the IBM
Connections embedded
experience paradigm
Sample Homepage
Site Navigation

33
The Tools menu is available
throughout IBM Connections by
hovering over the Tools icon
Set up the flyout page with the
most relevant and / or most
frequented applications
Easy customization with CSS
Sample Widgets
People Finder
Sample Homepage
Tools Flyout Page

34
Top News
(Aggregated from the business units)
Business News
Regional News
News for my interest
Service Unit News
Links
Files
Events
All content can be personalized
and/or targeted
Sample Homepage
Content Widgets

35
Management Blogs
Drive employees to CXO statements
Avoid CXO disappointments if their
statements do not achieve enough
attention because many employees do
not follow them
Employee’s blog
Internal communications rewards
employees’ engagement with a “Pick
of the Week”
Drive employees’ attention to
questions, discussion threads and
ideas where feedback is required
Sample Homepage
Curated Content

36
Clipping Widget
(e.g. Reuters, Dilbert)
Cropmark / CSS / JQuery
Selector
Custom CSS included
Social
Facebook
Twitter
RSS / Atom feeds (incl. pictures)
Stock, weather, etc.
Connections Content Manager
files
Sample Homepage
Foreign Content

37
HTML widget that uses public or
private REST services, e.g.
retrieves zip code description
Widget to widget communication,
e.g. maps widget opens Google
maps to the zip code
Sample Homepage
Applications

38
Easy Customization with CSS
Sample Homepage
Layout

39
Customers customize their IBM
Connections Cloud Experience
with standard CSS know how.
Sample Homepage
Cloud Layout

40
Responsive header with integrated IBM
Connections and XCC navigation
Mega-navigation with IBM Connections
menu opened
Sample Homepage
Responsive Layout

41
Internal Communications schedule
Open team tasks
Create team tasks
Create news
My open approval requests
Pages to be reviewed
Connections analytics
Most visited articles
Most liked articles
Most commented articles
Internal Communications forum
guidelines
Sample
Editor Dashboard

42
Onboarding with a step-by-step
wizard
Easily customizable
Sample
Onboarding

43
Community owners manage
landing-page
Bring structure to community
content
Aggregate information from
community and subcommunities
Sample
XCC Communities

44
Full page without IBM Connections
community navigation
Custom layout for special purposes
with background image
Sample
XCC Communities

4545
“News of the Day” next
to the activity stream
Layout Sample with
Enhanced Activity Stream
45

4646
IBM Connections 6
with OrientMe bar
and the IBM
Connections
Engagement
Center
Layout Sample ICEC with OrientMe Bar
46

47
Layout Sample:
Full Responsive Layout with Custom Header
Responsive header with integrated
IBM Connections and XCC navigation
Mega-navigation with IBM Connections
menu opened
(In this example we are using a mega dropdown
library, see website for more samples:
https://codyhouse.co/gem/mega-dropdown/)

48
Layout Sample:
Full Responsive Layout with Custom Header
As a page is scrolled down the
navigation remains visible but the
company’s logo size is reduced to fit
within the navigation
With reduced screen resolution
Navigation is reduced to an icon.
Icon opens a navigation menu from
the side.
Widgets are arranged below each
other rather then besides each other

49
External users are welcomed with
a designated page
First steps introduction
Business cards of support staff
Direct link to individual
communities
Sample
External Users

50
Integrated into the IBM
Connections mobile app
Sample
Mobile Users UI

5151
Integrate
Classic Notes applications with
twisties using a simple iFrame
widget
Modern Notes applications
with XPages, post search
requests to the application,
display search results
Integrate Domino Apps

5252
Use Single Sign-on with Domino (and other
platforms) to utilize individual read and write
access rights
Integrate (Domino) Apps with Single Sign-On

5353 53
With IBM Connections & XCC it is
easy to build custom applications.
In this example we re-developed
an IBM Notes-based Information
Management application.
Custom Apps (e.g. Information Management)

5454 54
Forms Integration
Embed forms
(anonymously,
authenticated)
Display records
Format records
Open response
forms
Edit records
Learn more:
https://youtu.be/cKq
UksrF6UY

5555
Public Displays / Kiosk Mode
Provide read-only access
to selected Intranet
content in form of an
information panel
Display a variety of
easily accessible, varied
information in your
welcome hall or other
public spaces

56
IBM Connections
Engagement Center:
Use Cases
56

57
Integrate
Communications
Use Cases 1 - 10

Internal Communications can use
a special community to create and
manage their content and publish
it on ICEC-based Intranet home
and landing-pages. ICEC-pages can
be set up and customized easily,
using a set of grid templates and
choosing from almost 60 widgets.
Internal Communications can set up and maintain a navigation
between the ICEC-pages, providing employees with an intuitive
user experience for surfing the organization.
Design a personalized Intranet
Create and publish content
Internal
Communi-
cations
1

With ICEC, Internal Communications can
turn the typical one-way communication
into a real dialogue with employees. Here
are some examples:
Enable employees to like and comment
on all available information
Bring specific forum discussions and / or
ideas to the employees’ attention with
prominently placed widgets on the
Intranet homepage
Listen to and respond to employees
Engage
Employees
2

Observe and analyze the employee base
sentiment through comments and
questionnaires
Engage employees with a picture competition,
for example ask employees to upload their
pictures with the new company logo and let all
employees vote on the best pictures
With ICEC, Communication and Collaboration are
either on the same page or available with just one
click.
Listen to and respond to employees
Engage
Employees
2 See video: http://youtu.be/Fg-eh1zHg6Q

ICEC is built with the latest internet technology such as Bootstrap,
Fontawesome, IndexDB, JQueryUI and RequireJS.
With standard CSS knowledge
it is possible to adapt the
design of the ICEC-pages to
match corporate identity and
design guidelines.
Business divisions can have
their individual CI.
Branding, Corporate Identity & User Interface
Branding
&
Design
3 See presentation: http://slideshare.net/timetoact/xcc-layoutoptions

More than any traditional web
Content Management System, ICEC
makes it incredibly easy for divisions,
branches, departments and locations
to create and maintain their own
landing-page within the Intranet.
Almost all web Content
Management Systems are built and
optimized for the internet and are
far too complicated for occasional
Intranet users. IBM Connections is
much simpler to use. Any employee
can create a blog post or edit a wiki
without any special training.
Create and maintain
landing-pages
Business
Unit
Communi-
cation
4
Intranet
homepage
(personalized
& targeted)SU1
BU1 BU2
SU2
SU1 SU 2 SU 3 SU 4
BU1 BU 2 BU 3 BU 4
Portal or
web-CMS
based
Intranet
homepage

With traditional web CMS, Internal Communications is mostly
unable to effectively delegate the maintenance of the vast array
of departmental web pages.
With ICEC, however, Internal Communications is able to set up a
departmental page, include it in a divisional or in the global
navigation and assign maintenance very effectively to managers
or assistants of those respective business units.
Create and maintain landing-pages
Business
Unit
Communi-
cation
4

With ICEC, top managers have a choice:
Either they allow Internal Communications to
rephrase and publish content on their behalf
or they create and publish content directly
and just ask Internal Communications to
direct attention to their post with a
prominent placing on the Intranet’s
homepage.
This way, top managers can engage in a more
personal way with the employees as well as
get the attention they deserve.
Communicate with authenticity and efficiency
Manage-
ment
Communi-
cation
5

With ICEC, it is easy to set up a special page allowing a
company’s chair person to interact with the employee base:
Introduce the chair person with her/his bio and an interview.
Publish the chair person’s latest ideas, priorities and thoughts
prominently. Allow employees to discuss issues, provide ideas
and have the chair person’s office help her or him with the
workload.
Engage with your employee base
CEO’s
Office
6

With ICEC, Internal Communications can create an online
representation of a printed employee magazine – either as the
printed magazine appearing periodically or in continued delivery
form.
The online representation
adds value to
the printed magazine, as
it provides a feedback
channel for employees.
Online edition of a print magazine
Employee
Magazine
7

With ICEC, employee relations managers
are able to document and maintain
guidelines and rules and make them easily
accessible to employees as part of the
Intranet.
Guidelines specific to a business unit or
location can be published on the
respective landing-page only. Via the
employees’ comments the guidelines and
rules can continuously be improved and
refined.
Document guidelines and rules
Employee
Relations
8

ICEC admins are able to target users
with content specific to their
interests, referring to their inherited
LDAP attributes like
business unit,
country,
location or
management level
Users can personalize their experience by setting their individual
preferences. Personalization and targeting both work on an ICEC
page and on the widget level
Personalization & targeting
Personali-
zation
& Targeting
9 See presentation: http://slideshare.net/timetoact/xcc-personalization

Using separate platforms for Internal
Communications and for collaboration
confronts authors and users with difficult
choices:
Where are they supposed to publish and where should they search
for content? Some managers will choose to communicate through
the web CMS-based Intranet website, while others will choose to
communicate through the collaboration platform
Content overlap, redundancy, inconsistency and governance
problems are the inevitable consequence of multiple platforms
With more than one platform it is practically impossible to create a
Single Point of Truth.
Information Architecture
Create a
Single
Point of
Truth
10

70
Enhance
Collaboration
Use Cases 11 - 14

ICEC provides many ways to consume, contribute to and maintain the
Intranet. The structure is most important for new employees,
occasional users and silver surfers.
The threshold to contribution with liking and commenting is very low.
Liking, comments and content creation all appear in the activity
stream and thus secure a high awareness.
The content creation and maintenance is much easier than with
traditional web Content Management Systems. Delegation to line of
business is very effective.
When each business unit has one person in charge of maintaining its
landing-page as part of the Intranet, then each business unit
automatically has one IBM Connections power user.
Increase Intranet usage & adoption
Usage &
Adoption
11

With ICEC Intranet usage typically increases by 100 percent or more.
Increase Intranet usage & adoption
Usage &
Adoption
11
Consumer Contributor Moderator Internal
Communications
Knowledge
Worker

Not only can Internal Communications create and publish content
with ICEC (as with any other web Content Management System),
they can also curate content.
In other words: Internal Communications can select an employee's
blog post and publish it prominently on the Intranet homepage or
on the landing-page of a business unit or location, and thus
recognize and reward the employee’s contribution.
Curate content
Curate
Content
12 See video: http://youtu.be/RbqZ6Ukq93c

ICEC enables community
managers to easily create,
customize and maintain
landing-pages for their
community.
They can choose a pre-
defined layout from a
variety of templates and
arrange the most important
content according to their
preferences. They can also
include content from sub-
communities or other
relevant communities at
will.
Design and maintain community landing-pages
Community
Managers
13

Files and links in widgets can be individually
selected and sorted. Introductory information
and important posts can be published in a
fixed position.
Introduce the community team by their role,
using the People Selector widget. Display all
events from the main and the sub-
communities with the Event Calendar widget.
Interactive elements help drive user
engagement. Community landing-pages can
either stick to the community navigation or
cover the whole width and replace the original
community navigation.
Design and maintain community landing-pages
Community
Managers
13 See video: http://youtu.be/fPksMAuJ2SE

ICEC makes it easy to create an onboarding wizard that acquaints new
IBM Connections users with a step-by-step guided tour.
Let the employees know why the company invests in a Social Intranet,
what is in it for them and how they can use it. The acceptance of the
Intranet guidelines and the enrollment progress can be documented.
Onboard new employees with a wizard
New User
Onboarding
14 See video: http://youtu.be/Kc7qqVzQG9U

77
Integrate
Applications
Use Cases 15 - 19

ICEC provides the iFrame, the HTML and the Clipping widget
The iFrame widget supports either retrieval through the user or
through the server. The HTML widget has an integrated CSS,
HTML, JSON and JavaScript editor, which supports direct code
editing without copying the code to and from an external
application
The HTML widget is able to post and process REST calls from
other applications and display the results in a custom format.
Via the integrated JavaScript Event Handler Framework,
widgets can communicate with each other (e.g. a CRM widget
“talking” to a ERP widget)
Integrate legacy apps
Custom
Applications
15

The Clipping widget supports users without developer skills in
integrating parts of other websites into their own XCC page. The
Clipping widget can either use crop marks or CSS marks to select
relevant content.
Integrate legacy apps
Custom
Applications
15 See video: http://youtu.be/GMvT-fUBg1g

Application developers are able to create custom widgets and make
it very easy for their authors to integrate content or functionalities
from other applications.
We have plans to build widgets that allow selection and display
content from any Notes database. Application developers can share
and exchange their custom widgets with other customers.
Custom widgets with ICEC API
Build
Custom
Widgets
16 See presentation: http://slideshare.net/timetoact/xcc-api

Keep most frequented and relevant tools readily available in a fly-out
page throughout ICEC and IBM Connections. The fly-out page can
contain any widget.
Examples are:
people search
emergency help
time tracking
application
weather forecast
company stock
links
Intranet
preferences
Tools menu: always available
Tools
Menu
17

Forms Experience Builder (FEB) widgets
Forms,
Lists &
Workflows
18
The IBM Forms Experience Builder (FEB) enables line of business users
to create web forms applications for standalone use or for customer
and employee websites. Non-technical users are able to create
sophisticated web applications complete with forms, database,
reports, security, notifications and more.
FEB is a rapid application development platform and as such a
browser based alternative to Domino applications.
TIMETOACT developed two FEB widgets as an extension to ICEC which
allow embedding FEB forms and display and edit FEB data.
See FEB video: https://youtu.be/9TbqkRROars

Forms,
Lists &
Workflows
18
FEB – Form Widget
Embed FEB forms
Select form
(from all forms the
user has access to)
Select height
Select privacy
Anonymous
(e.g. for complaints / whistleblower forms)
Authenticated
(will pass user’s profile data to forms)
View & use forms
View & submit form
View result page
(“Thank You“ page, forms responses, new form)

Forms,
Lists &
Workflows
18
FEB Data Widget
Select layout
(grid, list, table)
Map data fields to
layout fields
Define actions
(create, edit, delete)
Format layout and
fields with custom
CSS

Forms,
Lists &
Workflows
18
Having ability to edit &
delete data records with the
FEB Data Widget is a real
breakthrough that allows for
a completely new set of
applications.
IBM Connections with ICEC
and FEB make a beautifully
integrated Digital Workplace.

Create a branded and simplified experience
Extranet for
Customers
& Partners
19
With ICEC, it is possible to create and customize a landing-page for
external users. The landing-page could provide introductory
information and reduce or limit complexity to the required
functionality.
Of course, the resulting
Extranet can be branded
in the corporate design.
Create and maintain
content once, use it in both
the Intranet and Extranet.

87
Simplify IT
Use Cases 20 - 24

The entire Intranet is accessible
with the IBM Connections Android
and iOS apps.
ICEC uses the latest Bootstrap
templates and is responsive too.
No project required.
Participate on the Intranet via mobile devices
Mobile
Users
20 See video: youtu.be/jv4CrO4DQHE

Provide a read-only access to selected Intranet content, of course with
your company’s distinctive corporate design.
Anonymous access is restricted
to reading only (no comments, no likes, etc.)
to ICEC-pages that have been explicitly been by web masters
marked as “available to anonymous access”
to IBM Connections content from public and moderated
communities. Content from restricted communities will never be
exposed to anonymous access.
The website is fully responsive, too.
Information Access
Anonymous
Users
21

ICEC is available for both IBM Connections on-premises and as a
service for the IBM Connections Cloud.
On-premises or Cloud: initial setup can be achieved in less than an
hour.
On-premises and Cloud
Intranet
as a
Service
22 See presentation: slideshare.net/timetoact/xcc-cloud

Eliminate web CMS costs for
selection
purchase
implementation
integration
access management (read / write)
activity-stream integration
search integration
single sign-on
UI integration
mobile access
training
running
any other platform besides IBM Connections.
Reduce costs
Chief
Financial
Officers
23

ICEC dramatically reduces Intranet complexity, as it eliminates the
need for an extra web content management or application integration
platform and meets all the requirements for platform integration:
user interface integration
activity-stream integration
@-mention integration
full text search integration
single sign-on
and much more
These are all given, no projects required.
Update Intranet layout, templates and landing-pages in a test bed
without having to set up a separate test environment.
Reduce complexity –
accelerate development & deployment
IT
Managers
24

94
“Last quarter we ran two projects in parallel to develop a new
Intranet homepage for two Japanese customers.
One with SharePoint and Yammer where we created a custom
homepage to integrate both solutions. This was a 60 day worth
of services and a three month delivery time.
Next door we implemented ICEC on top of IBM Connections and
taught the business users in two days how to handle the
complete product. After two weeks their Intranet went live.
Although the SharePoint project is interesting from a revenue
perspective, we are much happier with the ICEC project where
the customers maintains the solution themselves and we have
moved on to support other companies.”
Comparing IBM Connections & ICEC to
Microsoft SharePoint Development
Roland Driesen
Managing Partner, Silverside B.V.

95
What Our Customers Say
“ICEC brings internal communication
to a whole new level. It helps
increase users’ awareness about
company life and improves the onboarding process for
our new employees.“
Marcin Kasa, Axxiome Group
“In an off-time minute (during a
break) I installed ICEC in our
Acceptation Environment.
Everything went smooth, no problems during the
installation…“
R. Angioni, Saxion, University of Applied Sciences, Netherlands
„We created
an ideal
information architecture that
seamlessly integrates internal
communications and
collaboration into a hybrid
Intranet.
Our new Intranet has been
received very well by our
employees.“
Mandfred Meindl, Manager Intranet
& Online Marketing, VAUDE Sport GmbH
& Co. KG

96
What Our Customers Say
“With IBM Connections and ICEC we
can create a more agile Intranet.“
Arey Zargham & John Merlino, Tufts Health Plan
“ICEC revolutionized our Intranet entirely! Now,
relevant content can be populated completely
intuitively within seconds and is globally accessible. It is
a real innovation.“
Eva Martinez, Lapp Holding AG
“This innovative solution brings
additional value to an IBM
Connections environment,
allowing our customers to
elegantly integrate their internal
communication content into
their social business platform.
IBM and TIMETOACT together,
a partnership to accelerate
social business.“
Jason Roy Gary,
CTO, IBM Social
Software Foundation
“Information and collaboration platforms are perfectly
integrated into a user-friendly and powerful Intranet.“
Retail Customer, Germany

97
What our Customers Say
„After only 90 min of training even
our IT laymen were able to create
great landing-pages for their departments. That’s
absolutely incredible!“
Alexander Ramseger, Berge & Meer Touristik GmbH
“ICEC has transformed IBM
Connections into a complete
Intranet environment. With ICEC we
are able to combine the social features of IBM
Connections with the functionalities and look and feel
of an intranet.“
Sander Zwart, ilionx
“In order for Pilz
Connections to
succeed, it was
important to offer all employees
simple and clear first steps into
the world of social business.
The TIMETOACT solution
enabled us to avoid reservations
and acquaint users with the
concept of knowledge
management.“
Jürgen Fischer,
Pilz GmbH & Co. KG

98
“ With ICEC the launch of IBM Connections was much
more effective.
ICEC has increased acceptance of our Intranet and is an
indispensable tool for us.“
Carolin Strunk & Stefan Schindlbeck,
Ostdeutscher Sparkassenverband
“ICEC is a congenial extension of IBM Connections,
which increases user acceptance substantially.“
Wolfgang Ponesch,
Raiffeisenbank Bregenz
“ Employees do not have to go
anywhere else.
Everything is in one place.“
US Government Customer

99
“We have never been
able to evaluate any
product as fast as ICEC.“
Georg Probst,
Lantal Textiles AG
“There is a huge gap between the
classic intranet and modern Social
Intranet. ICEC’s the bridge between them: it makes
the shift more comfortable for the employees.“
Sven Bradtke & Henning Müller, Sparkasse Rostock
“ICEC gives more structure to IBM Connections as it prominently
places relevant information on the communities’ homepage.
Therefore, ICEC leads to more transparency and decreases
friction-loss.“
Soner Boga
HANSA-FLEX AG

100
What our Customers Say…
“ICEC is the perfect complement for IBM Connections,
this solution made the project possible and
we are really happy with the results so far.
It is really easy to customize with almost no technical skills required.”
Santiago Suarez Mesa
GRUPO FAMILIA
“We are very happy with ICEC.
It has become a total game-changer for our use of Connections.”
Sigthor Hilmisson
Ministry for Foreign Affairs of Iceland

101
See the URL below for:
• An overview of our customer statements
• Customer case studies
• Video interviews with ICEC users
http://connections-apps.com/product/xcc-web-content-custom-apps-for-ibm-connections/#customers
Do you want to know more? Most of our customers are willing to talk to potential customers.
Just ask us and we’ll set up a private conversation for you .

102
Technical
Information
Appendix

103
Frank Adams
I am…
(passive personalization, targeting
profile attribute inherited from LDAP)
• German Employee
• Business Unit 1
• Location A
I prefer…
(active personalization,
profile attribute set by personal preferences)
• Subject ABC
• Subject GHJ
My Connections…
• My Communities
• My Files
Personalization & Targeting
Navigation (German)
Links
(personalized &
aggregated)
Business Unit 1
News
Location A
News
My Files
My Events
(personalized, aggregated)
Static Content
(e.g. Hotline)
Clipping Widget
(e.g. Stock
Quote)
Corporate Top News (in German)
(personalized, aggregated)
My Special Interest
Subject ABC
Subject GHJ
My
Communities
ACME Germany Homepage

104
Use IBM Connections with the IBM Connections Engagement Center as the only platform
for a personalized corporate Intranet homepage with landing-pages for business units,
service units and large communities.
Using IBM Connections and ICEC
as a Corporate Intranet
ICEC
Personalized
Corporate
Intranet
Homepage
SU1
BU1 BU2
SU2

105
Very large companies with large internal
communication departments or specific
integration requirements might keep their
intranet homepage on a dedicated web
CMS or portal
The IBM Connections Engagement Center is
used for landing-pages for business units,
service units or
IBM Connections communities
Landing-pages are accessible through the
traditional Intranet and IBM Connections’
top navigation
Integrating ICEC Into a Traditional Intranet
Portal or
web CMS-
based
Intranet
homepage
SU1 SU 2 SU 3 SU 4
BU1 BU 2 BU 3 BU 4

106
Page Templating / Inheritance
All elements (widgets, grids and styles)
defined in a page template will be
inherited by the dependent pages.
Editors of dependent pages cannot
alter inherited items.
Sample use cases:
Regional landing-pages inherit
corporate content (e.g. top news,
corporate events, etc.)
Branch landing-pages inherit grids
and layouts from landing-page
templates

107
1. Download ICEC
https://greenhouse.lotus.com/communities/community/XCC
2. Install ICEC
Less than 60 minutes
3. Test & customize ICEC
ICEC now runs in Stealth Mode, i.e. is not visible to users.
ICEC can therefore be installed, tested and customized in the
production environment without any interference for users.
Create and customize your first ICEC pages
Customize layout
Make ICEC visible to all users, add new home button to CNX,
set ICEC as CNX homepage
Get Started: ICEC for Connections On-Prem

108
Intranet
as a
Service
ICEC is available as a true multi-tenant
SaaS offering:
Easy setup with guided self-service
http://slideshare.net/timetoact/xcc-cloud
Available on a per user / per month basis
Single sign-on with IBM Connections Cloud
Extends IBM Connections Cloud to a
complete and deeply integrated Intranet
ICEC Cloud is hosted on IBM Bluemix US and
UK
Get Started: ICEC for Connections Cloud

109
Develop or relaunch your Intranet without a development system
In-Place Development
New Intranet Development Intranet Relaunch Development
Create ICEC pages, create and assign
Content, CSS and JS
Modify CNX Navigation to launch Intranet
Create ICEC pages, create and assign
Content, CSS and JS
Replace current ICEC landing page with
new landing page

110110
Application On-Premises Architecture
Connections Services
Blogs
Comunities
Files
Wikis
Profiles
Bookmarks
Activities
Forums
Search
Activity Stream
Boards
...
XCC
Pages
Personalization
File Upload
Layout
Grids
Access Rights
Widgets
XCC4Comm
Anonymous
Localization
Flyout
Mobile
ClientJ2EEContainerStorage
CNX
DB
XCC
DB
RESTAPI
Browser
110

111111
ICEC Cloud for IBM Connections Cloud
Application Architecture
Connections Services
Blogs
Comunities
Files
Wikis
Profiles
Bookmarks
Activities
Forums
Search
Activity Stream
Boards
...
XCC
Cloud
Personalization
File Upload
Layout
Grids
Access Rights
Widgets
Mobile
Localization
ClientIBMCloud
XCC
DB
RESTAPI
J2EEContainer
IBMSBT
Storage
Storage
CNX
DB
Browser
111

112
Feature ICEC for IBM Connections on premises ICEC for IBM Connections Cloud
Header-Customization Full Header-Customization:
Home Icon, Flyout Page
Full Header-Customization for XCC Pages
Limited Header-Customization for Connections
(Home Icon / Text / Submenu Entries)
Personalization Full Personalization:
- active personalization based on custom profile
fields incl. dropdown, radio buttons etc.
- passive personalization / targeting based on
profile fields inherited from LDAP
Limited Personalization:
- active personalization based on up to 10
custom profile fields (text fields only)
- passive personalization / targeting not yet
tested
Birthday-Widget Available with Profile Extension Not available, no IBM SBT API to search profiles
by custom fields
Suggestion Widget available IBM Social Business Toolkit API currently missing
Profile-Edit /Profile
Completion Widget
available Possible as custom widget
(field names / types are not known)
CNX My Page-Widgets /
CNX My Page Right Column
available Not available
Activity Stream available Will be available as an ICEC Widget
Language Files Based on IBM Connections preference Based on Browsers preferred Language setting
Forms Experience Builder available Planned, currently missing single sign on
External Users Access available Not Available for OAuth2 Security Restrictions
ICEC Cloud: Feature Restrictions
III Appendix: Comparison OnPrem vs Cloud

113
1. Activity-stream
2. ATOM / RSS Feed
3. Clipping
4. Community description
5. Community members
6. Community overview
7. Event
8. Files
9. Files explorer
10. Forum
11. HTML
12. Ideation-blog
13. iFrame
14. Important links
15. Kudos leaderboard 2
16. Links
17. Media gallery
18. My Communities
19. My Links
20. My Notes
21. My Quicklinks
22. Navigation
23. News
24. News channel
25. News list
26. News overview
27. News slider
28. People birthday 1
29. People finder
30. People selector
31. Pinned files
32. Popular content
33. Preferences
34. Profile completion
35. Profile picture
36. Profile tagging
37. Saved search
38. Static content - blog
39. Static content - wiki
40. Suggestions 1
(people& communities)
41. Tag cloud
42. Teaser
43. Top news
44. FEB Data Widget 1,2
45. FEB Form Widget 1,2
46. Website navigation
& Breadcrumb Path
47. 22 x IBM Connections
My Page widgets
64. IBM Connections 1
65. Activity-stream
& right column
66. Custom widgets API
1 Not available in IBM Connections Cloud
2 Requires additional license
ICEC Widgets & Page Elements

114
08.2012 Release 1.0
for Connections 3.0
05.2013 Release 2.0 Beta
(limited availability)
Connections 4.0
Activity-stream on homepage
10.-12.2013 Release 2.0 - 2.03
(general availability)
Connections 4.0 & 4.5
Personalization
Improvements & bug fixes
Performance increases
Personalization
01.-02.2014 Release 3.0 - 3.02
Improvements & bug fixes
New widgets
Mobile
Grid layout
03.2014 Release 4.0
Extended page-management
capabilities
UI & performance improvements
04.2014 Release 4.1
Atom & RSS feed widgets
List and overview news widgets
People finder widget
Breadcrumb Path & navigation
Multilingualism
08.2014 Release 5.0
IBM Connections 5 support
Ideation-blog widget
Picture widget
Import and export of ICEC page
XCC uses database to store your
settings
10.2014 Release 6.0
Forum widget
People birthday widget
People selector widget
Personalized homepage
Custom JavaScript
Picture slider in embedded
experience
Item count editor/ paging
12.2014 Release 7.0
Suggestions widget
Profile completion widget
Intranet preferences widget
Popular content widget
Many more…
03.2015 Release 8.0
XCC for IBM Connections Cloud
XCC for Communities
XCC for Anonymous Users
News aggregation
Saved search
XCC 1.0 – 8.0 Release History (2012 – 2015)

115
07.2015 Release 9.0
XCC fly-out page
XCC for IBM Connections Cloud
Gallery widget
Community overview widget
Custom widget API
Client-side caching
12.2015 Release 10
Custom grids
Access restrictions for XCC Pages
Business cards in XCC Pages
Integrated code editor
Clipping widget
Community description widget
Pinned files widget
My Links widget
Tag cloud widget
IBM Connections 5.5 compability
03.2016 Release 11
Advanced personalization with
Boolean operators
Forms widget release 1.0
Media gallery widget with video
support
Atom / RSS widget with Rich
Content and personalization
XCC admin dashboard
Events widget 2.0
15 improvements…
10.2016 Release 12
Page templating/ inheritance
Lock functionality for widgets
Set XCC page access to community
access
New capabilities for IBM
Connections Cloud (iframe widget,
XCC4Communities, …)
Widget title with graphic& text
and localizable
XCC4Communities with navigation
Embedded experience printing
Activity-stream widget (coming)
Files explorer widget with folder
support
My Quicklinks widget
My Notes widget
Teaser widget
Navigation widget for XCC4Mobile
05.2017 Release 13
Content creation with XCC
Community members widget
My Communities widget
Autoplay for news widgets
Admin panel internationalization
…
06.2017 Acquisition by IBM
XCC 9.0 - 12. Release History (2015 – 2016)

116
Background Information
116

117
Web Content Management
Top-Down Communication (1:n)
Stagnating Content
Approved Content / Binding Directives
Communication of Mgn. Ideas and Opinions
Important Information stays on Top
Dedicated Authors with Intense Training
Pixel Perfect Layout
Set as default Homepage by Policy
"Management’s Intranet"
Know
We have almost 20 years
of Intranet experience !
“ Employees have to be aware of our
priorities, strategy, values and important
news. Everything important must be
published on our platform. Our content is
approved, reliable and needs to look great.“
Internal
Communications

118
Enterprise Social Collaboration
Peer-To-Peer Collaboration (n:n) / Hierarchy Independent
Growing Content
Unofficial Content
Formation of Ideas and Opinions
Popular Information stays on Top
User Generated Content (without Training)
Form Follows Function
Set as default Homepage by Employee
"Employee’s Intranet"
Share
“I need Enterprise Social Software to get my
work done and stay in touch with my peers.
Social is great to develop ideas and exchange
opinions. My content must be created quickly
and easily.“
“Social Software is great
to stay on top of things”
Enterprise
Collaboration

119
Integrate
Communication
into Collaboration
Enhance
Communication
with Collaboration
Focus on
Collaboration
Share
Focus on Internal
Communications
Know
Strategies for
Communication and Collaboration
Side-By-Side
Communication
and Collaboration
Share
Know

120120
1998 TIMETOACT starts working for Internal
Communications and creates Intranet for
Companies with > 100.000 employees
2000 TIMETOACT product TIMETOWEB focuses CMS,
adds Collaboration & Applications
2012 TIMETOACT creates the “Custom Homepage”
for IBM Connections 3.0
2013 Product was renamed to
XCC - Web Content Management Extension
for IBM Connections
2015 Applications added and name changed to
XCC - Web Content & Custom Apps Extension
for IBM Connections
2016 TIMETOACT markets IBM Connections and XCC
as the "Universal Intranet".
2016 Some IBMers market IBM Connections and
XCC as the “IBM Digital Workplace Hub”
2017 TIMETOACT wins Beacon Award for XCC
2017 IBM acquires XCC and turns it into the
IBM Connections Engagement Center
XCC / ICEC Product Chronology
120
IBM Digital
Workplace Hub
IBM Connections
Engagement Center

121
TIMETOACT Products & Services for
IBM Connections & Engagement Center
For IBM Connections For IBM Connections Engagement Center

122
TIMETOACT Products for

123
Forms, Lists & Workflows in ICEC
Rapid application development for mobile
devices and desktop browsers
Create forms with a visual form designer
Define access rights, stages, validation, mail
notifications, etc.
Visualize results with pie and bar charts
Export data as CSV and Excel files
Real alternative to Domino Designer Forms
Experience Builder
TIMETOACT FEB for ICEC
Demo Video
https://youtu.be/cKqUksrF
6UY
Presentation
https://www.slideshare.net
/timetoact/xcc-forms-lists-
workflows
Tutorial Video
https://youtu.be/C2lwB6H
QinQ

124
Integrate
organization charts
anywhere
Built from
employee profiles
and business cards
Create links for
units to ICEC-pages
or IC Communities
Easily modify
organization
TIMETOACT OrgChart for ICEC

125125
Simplify and Improve IBM Connections Administration,
Content Management and User Management
CAT
Connections Administration Toolkit
125
• Easy to use, easy to install
• Unveils the hidden treasures of Connections
• Lowers maintenance costs
• Enable Connections helpdesk
• See all important information at a glance
• Increased security through Run-As users
• Content & Community Management
(export, import, move & merge content)
• Access Rights Management (file ownership,…)
• User Management (sync, login…)
• Configuration & Admin (without command line)
http://connections-apps.com/cat
• 5 Videos
• 2 Presentations
• 62 Features / Use Cases
• Release History
• Demo Request
• IBM Connections on-premises
• Releases 2.0 to 6.0
• Installs in 30 min

126126
Self-services and user management, password and
security management for external (guest) users
User Access Manager
126
• Manage life cycle of IBM Connections guest users from invitation to
termination
• Increase admin security with policies, roles and workflows
• Documentation & evidence of external user access
• Approval workflows with notification mails
• Self services with double-opt-in
• Register users instantly, without TDI sync time
• Password management & recovery
• ‘Terms of Use’ acceptance
http://connections-apps.com/uam
• Presentation
• Video
• Contact form
• Requires IBM Domino Application
Server
• Works with any (existing or new)
Domino Directory
• Customizable Web UI

127
TIMETOACT Services for
For IBM Connections For IBM Connections Engagement Center

128
Use case expansion
Prototyping
Marketing
Evaluation
TIMETOACT Adoption Consulting
for IBM Connections

129
Managed services
Hosting
Monitoring
Infrastructure
Reporting
TIMETOACT Private Cloud
for IBM Connections

130
Integration Administration
Competence Center
Live Environment
Deployment
Migration between IBM Connections versions
TIMETOACT Technical Services
for IBM Connections

131
Webinars
Admin Trainings
Power User Workshops
Community Manager
Workshops
Help Center
Coaching
TIMETOACT User Enablement
for IBM Connections
Consumer Contributor Curator Communicator Knowledge
Worker

132
Demo
Showcase
Technical
Implementation
Budget
Intranet
Performance
Intranet
Strategic Digital
Workplace Hub
1 Day 1 Day 4-6 Days 8-12 Days > 15 Days
UI Customization, Demo Content ✔
ICEC Installation ✔ ✔ ✔ ✔
Webmaster Enablement ✔ ✔ ✔ ✔
Design Concept, UI Customization ✔ ✔ ✔
Information Architecture Consulting ✔ ✔
& LOB Coaching
✔ ✔
Governance, Guidelines, Templates ✔
Profile Customization & Personalization ✔
Multisite Concept Implementation ✔
Legacy App Integration ✔
Content Migration ✔
TIMETOACT Professional Services for ICEC

133
TIMETOACT Masterplan for ICEC
Enablement
& Training
Internal
Marketing
LOB Apps
& Use Cases
Custom Apps
Development
Conception
& UX Design
Requirement
Analysis
IBM Connections
Implementation
Prototyping
& Validation
3rd Party
Apps
Governance
& Guidelines
5 6 7
Kickoff &
Strategy
1 4
IBM Connections
Platform Family
2 3 8
IBM CNX & XCC
Customization
Updates &
Support
Managed
Services
BusinessTechnical

134
Location determination
Identification of business
cases
Elaboration of use cases
Analysis and improvement
of existing environments
TIMETOACT Consulting Services
for ICEC
Individual support (first kickoff to comprehensive change management to a
new Digital Workplace)

135
TIMETOACT POT / POC for ICEC
Proof of Technology / Proof of Concept
Creation of a POT / POC on a fixed budget
Identification of individual business goals
Adoption of layout and architecture
Implementation on testing systems
Construction of basic components
Authorization management
Feedback monitoring
Branding

136
Consulting, Conception & UX Design
Adoption of the Corporate Identity to ICEC
ICEC Layout Creation
IBM Connections Layout adoption
TIMETOACT Custom Layout
for IC & ICEC

137
Our Services
Build Custom Widgets
Integrate any Application
TIMETOACT Custom Development
for ICEC
IBM Domino

138
TIMETOACT Custom Development
for ICEC - Samples
Built with node.js

139
Integrate Legacy and Domino Apps via custom widgets
ICEC provides the iFrame, the HTML and the Clipping
widget:
iFrame widget
HTML, JSON and JavaScript editor supports direct
code editing
HTML widget
Ability to post and process REST calls from other
applications, provides JavaScript Event Handler FX
Clipping widget
Allows users w/ technical skills to select & integrate
external content via crop marks or CSS marks
TIMETOACT Widget Development
for ICEC

140
Choose from various page templates for different
purposes (Pages for Business Units, Locations,
Subjects, …)
Start out strong with tailormade site maps, wikis for
navigation and more…
Compose information inside various grid layouts via
Drag & Drop
Guide employees to useful information with a
customizable navigation
TIMETOACT
Information Architecture for ICEC

141
TIMETOACT Onboarding Wizard
for ICEC
Easily customize the wizard to
your requirements
Simplify the enrollment process
and increase user acceptance
Guide new members through the
initial phase step by step
Let your employees choose
communities, groups and news
preferences early to improve
orientation and networking

142
Implementation Rollout Adoption
ITLOB
Deployment
Information Architecture Consulting
Web Content Management Extension (XCC)
Quick Start Kit
Help CenterTraining Coaching
CI Adoption Widget Development / Legacy Data Integration
Connections Administration Toolkit (CAT)
Consulting
Hosting
Gamification
MarketingBranding
Governance
Support
Admin TrainingsUser Access Manager (UAM)Sign In Mgn.
Asset / Best Practice ServiceProduct
Profile Extension
TIMETOACT is an IBM Connections
Full Spectrum Provider

The ROOTS and FRUITS of
a successful Social Intranet
implementation
https://socialintranet.org/
Our Social Business
Implementation Checklist

144
Infos & Sales
xcc-sales@timetoact.de
http://connections-apps.com/xcc
+49 221 97343 0
Felix Binsack
ICEC Inventor
+49 221 97343-10
felix.binsack@timetoact.de
Philipp van den Boom
Inside Sales
+ 49 221 97343-66
philipp.vandenboom@timetoact.de
Babett Schäfer
ICEC Consultant
+ 49 221 97343-38
babett.schaefer@timetoact.de
TIMETOACT Professional Team for ICEC
Tech Support & Services
xcc-support@timetoact.de
http://xcc-support.timetoact.de
+ 49 221 97343-53
Björn Greulich
ICEC Consultant
+ 49 221 97343-244
bjoern.greulich@timetoact.de
Jan Gröne
ICEC Consultant
+49 89 3840850
jan.groene@timetoact.de
Otto Förg
ICEC Consultant
+49 89 38408529
otto.foerg@timetoact.de

Architecture & Consulting
Application & Mobile Development
Interface Design & User Experience
Cognitive Computing
Cloud Strategy & Migration
Managed Services, Support & Training
Software Licensing
We enable the
Connected Company
Digital Workplace
& Productivity
Process Integration
& Automation
Commerce
& Marketing
Business
Intelligence
Mail & Mobile
Collaboration & Social Networks
Change Management
Line of Business Apps
Digital Advisory
Full Service E-Commerce
Online Performance
Business Process Management
Enterprise Integration
Decision Optimization
Identity & Access Governance
Financial Dashboards
Prescriptive Analytics
Data Warehouse & Logistics
IT Services
Driving Digital Transformation

Mission
We Enable the Connected Company – We Drive Digital Transformation
We maximize your Return on Investments in Software Platforms
We want to be your Trusted Advisor
Values
Active, Ambitious, Diligent, Helpful,
Respectful, Responsible, Successful
Facts
Over 280 Employees, 52 MM € Revenue, Owned and Managed by Founders, Offices in
Cologne, Munster, Munich, Mannheim Augsburg, Stuttgart – Amsterdam, Vienna, Zurich
Services
Consulting, Agile Development, Digital Experience, Information Architecture, Integration, Cloud Migration,
Deployment, Change Management, License Management, Managed Services, Training
Expertise
E-Commerce,
Customer
Experience,
Web Analysis
Business Process
Integration &
Automation, EAI,
math. Optimization
Business Intelligence, Digital Workplace,
Identity & Access Management, Intranet,
ISV, Mail, Mobile, Portals
BPM, Digital
Workplace, Mail,
Migration, Mobile
Audit, BI, Cloud,
Collaboration,
Intranet, Digital
Workplace, Workflow
Products
IBM: Commerce,
Digital Analytics,
Tealeaf, Watson
– Google Analytics,
Shopware
IBM: BPM,
BlueWorks,
CPLEX, C:D, IIB,
Process Server, MQ,
Sterling
IBM: Cognos, TM1, Connections, Docs,
Domino, Portal, SameTime, Watson –
BetaSystems, Cubeware, CyberArk, Dell,
ForgeRock, Infor, Orcale BI, RSA, Talend
Google: Apps for
Work, App Engine –
Office 365,
ServiceNow
Office 365,
SharePoint, Azure,
BizTalk, Xamarin,
SQL-Server

148
Thank you for your interest
http://connections-apps.com/xcc http://timetoact-group.de

IBM Connections Engagement Center

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