The document discusses the integration of web content management capabilities into IBM Connections. It notes that managed content in corporate intranets is being outpaced by user-generated content and social software. The TIMETOACT Custom Homepage and Web Content Management extension allows customers to use IBM Connections as their default intranet homepage and intranet content management system. This provides a truly integrated user experience, leveraging IBM Connections for content creation, storage, access management, and collaboration features like comments and discussions. The extension does not require dedicated authors or training. Screenshots demonstrate how the extension can add things like multi-level navigation, news widgets, and integration of third-party tools into a customized IBM Connections homepage.
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ARCHIVE - Web Content Management with IBM Connections
1. Web Content Management
and
IBM Connections
felix.binsack@timetoact.de, phone: +49 221 97343 0
Im Mediapark 2, 50670 Cologne, Germany
www.timetoact.de
2. User Generated Content & Social Software
Outpace Managed Content & Web CMS
Managed Content / Web CMS
User Generated Content / Social Software
100%
75%
Information in Corporate Intranets
50%
25%
0%
1997 2002 2007 2012
2
3. Social Software outpaces Managed Content in
Web CMS, however…
there will always be a need for a classic Intranet homepage
with Management / Communications driven content
Social Software will never be able to replace/substitute a
classic Intranet homepage
because…
3
4. Web Content Management and
Social Software are very different creatures!
Web Content Management Social Software
Top Down / 1:n Communication Bottom Up / n:n Communication
Approved Content / Directives Unofficial Content
Communication of (Management) Formation of
Ideas and Opinions Ideas and Opinions
Important Information stays on Top Popular Information stays on Top
Pixel Perfect Layout Form Follows Function
Dedicated Authors / Webmasters Everyone is an Author with
with Intense Training no / little Training
Set as default Homepage Set as default Homepage
by Policy by Employee
"Management’s Intranet" "Employee’s Intranet"
4
5. CMS Vendor Approach:
Add some Feedback Features
Web Content Management
STOP
No User
Generated
Content !
Social Software
5
6. IBM Connections 4.X Approach
Social Software STOP
Web Content
Management
not integrated !
Document Management
Custom Apps (iWidget / Open Social Gaget)
6
7. IBM Portal Approach…
Portal Requires
Budget !
Social Software
Web Content Management
Document Management
Custom Apps (JSR 168 / 286 & more)
7
9. TIMETOACT Custom Homepage & Web
Content Management for IBM Connections
Social Software
Truly
Integrated
User
Experience
!
NEW Web Content Management
Document Management
Custom Apps (iWidget / Open Social Gadget)
9
10. IBM Connections
TIMETOACT Custom Homepage & Web Content Management
News- Top- Event- Links Navi- Clipp- …
over- News over- gation ings
views views
Leverage & Utilize IBM Connections
Access Management, Approval, etc.
Comments, Discussion, Recommendations, etc.
Content Storage, Search, etc.
Blogs WiKis Events Files Media Book- …
marks
10
11. TIMETOACT Custom Homepage
& Web Content Management Extension
Integrates Web Content Management into IBM Connections
Creates a truly integrated Intranet User Experience
Utilizes IBM Connections for Web Content Management
Eliminates the need for an external Web CMS not for all, but
for many companies
Makes Web Content Management as simple as using
IBM Connections (i.e. management compatible)
Can be customized by IT or Internal Communications
Can be maintained by Internal Communications
or Management directly
11
13. Sample Custom Page
Screenshots
Adds a new Homepage /
many new Pages to IBM
Connections
Looks like a classic
Web Content Management
based Homepage
Contains Content Navigation,
Widgets and Gadgets
13
16. TIMETOACT Web CMS
Extension…
is NOT a new Content Store
utilizes IBM Connections
as a Content Store, Search
etc.
leverages IBM Connections
for Access Management,
Approval, etc.
leverages IBM Connections
Comments, Discussion,
Recommendations, etc.
16
17. Sample Custom Homepage Integration
Original IBM Connections Menu:
NEW IBM Connections Menu:
1. Insert new menu item for
classic Intranet Homepage
2. Rename the Connections
Homepage to whatever
you call Connections
3. Give your integrated internally
Intranet a name that
17
19. Content Navigation
Makes important content always easily available
Multi Level Content Navigation
Draws Content from Community WiKi
19
20. Corporate News Widget
1 – 4 News
Channels
n News per
Channel
News draw
Content from
Community
Blogs
Reuses first
Picture in Blog
Entry
20
21. Top News Widget
1 Top News
Large Picture
Top News draws
Content from
Community Blog
21
22. Content displayed as a Layer
Displays Content in Layer as Embedded Experience
(User stays on Custom Page, no need to switch back & forth)
22
23. Events Widget
Events draw Content
from Community
Events
List View / Calendar
View Toggle
23
24. Quicklinks Widget
1 – 4 Link Lists
n Links per List
Quicklinks draw Content
from Community
Bookmarks
Sorts Links
alphabetically
24
25. Google Gadgets
Thousands of
Google Gadgets are
available
25
26. Clipping / iFrame Widget
iFrame draws Content from
external Website
Foreign content can be
reformatted with own CSS
(planned for Q2 2013)
26
27. Static Content Widget
Display any content at a
prominent position in the
custom page
Draws Content from
Community WiKi
27
28. Multiple Custom Pages
Install multiple custom pages
for different
Divisions
Languages
Purposes
etc.
28
29. Integrate any 3rd Party Widgets / Gadgets
Group Calendars
ProjExec Project Management
JIRA+ Enterprise Activity
Confluence WiKi, SocialText
Attendance Widget
Vantage Policy Control
….
Gamification / User Recognition
…
IBM Collaboration Solution Catalog
OpenNTF
29
30. Customization the Custom Page
Add new
Gadgets
with a click
Move
Gadgets
with Drag
& Drop
Modify
Gadget in
top right
corner
30
31. Future Ideas & Plans
Personalization
Personalize Custom Page Content according to Profile Properties
Location specific news / events
Business Unit specific news / events
Custom Page for Mobile Apps (iOS, Android)
Custom Page for Communities
The internal development name of the custom page is XCC, which
stands for “Any Custom Content Extension”. Integrating any custom
content is our medium term vision. E.g. we want to integrate search
results from external search engines like TRex
Seite 31 31
32. Custom Page / Web CMS Extension
Architecture
Runs as an
application on
the Connections
server
Is easy to install
Layout can be
customized with
HTML/CSS
upload
Seite 32 32
33. Key Findings:
IBM Connections & Web Content Management
Many Customers have basic Web Content Management
requirements
No requirement for pixel perfect layout
No dedicated internal Communication Department
Many Customers love IBM Connections and would like to
use it as their Intranet Page
Have a truly integrated Intranet that combines social with manged
Use rich collaboration features to (selectively) engage employees in
discussions
33
34. TIMETOACT
Custom Page & Web CMS Extension…
allows customers to
use IBM Connections as their default intranet homepage
use IBM Connections as their Intranet CMS
increases the benefit and value of their IBM Connections investment
utilizes IBM Connections for
simple content creation and storage thru blogs, bookmarks, events, WiKis
Access management, content approval
comments, discussion, recommendations etc.
does not require
Training for authors, content masters etc.
34
35. Content Management & Custom Page
Typical CMS requirements from internal communications
departments
Default homepage for all users
Conventional multi level navigation thru content hierarchies
News must stay on top - as long as internal communications pleases
(i.e. news may not moved down as in the activity stream thru other posts)
News overviews should be illustrated with pictures from the news
Position any content according to its importance
Publish Link lists prominently
Simple Content creation, simple customization
All typical requirements call be fulfilled with a IBM
Connections and the TIMETOACT Custom Page & Web CMS
extension
35
36. IBM Connections 4.X Functionality
Content Management
Portal Approval Cycle
Check In / Out
Version Management
Navigation
Portal
Content Gadgets
Collaboration
Management Widgets
SSO / OAuth
Portlets (JSR168, 286)
Collaboration (90%)
Social Software (100%)
Social
Software
36
37. IBM Connections 4.X Functionality
with Custom Page / Web CMS Extentions
Classic Intranet
Portal homepage with custom
design and managed /
controlled content,
including
Content Multilevel Content
Collaboration
Management Navigation
News Overviews
Top News
Static Content
Social Syndicated Content
Software Link Lists
…
37
38. IBM Connections 4.X Functionality
with Custom Page & EPHOX EditLive!
EPHOX EditLive!
Portal improves Rich Text
editing in IBM
Connections, including
templates & much more..
Content
Collaboration
Management
Social
Software
38
40. TIMETOACT provides many Asstes &
Success with IBM Connections
Services for IBM Connections
40
41. TIMETOACT GROUP Services
Analysis
Content Portal Consulting
Management (Content
Portal, Integratio Information Architecture
(Document
n Portal)
Management, Product Selection
Web Content
Management) Branding & Skinning
User Centered
& Visual Design
Development
Collaboration Social
(Team Enablement) Software Mobile Apps
(Web 2.0)
Assests &
Best Practices
Support
Search & Web Analysis
41
42. TIMETOACT has long Experience
with Web Content Management
Maintains its own Domino
based Web Content
Management System
‘TIMETOWEB’
Hundreds of Intranet
projects, working with
internal communications
Hundreds of Internet
projects, working with
marketing department
Lots of Extranet projects
working with line of
business an IT
42