6. »» What it is they entrench?
»» What do they avoid?
»» What do they hide?
»» What do they improve?
»» What do they enhance?
»» What to they leave behind?
7. »» Who do they entrench?
»» Who do they avoid?
»» Who do they hide?
»» Who do they improve?
»» Who do they enhance?
»» Who to they leave behind?
14. Complex
Enabling constraints
Loosely coupled
PROBE - SENSE - RESPOND
Emergent Practice
Complicated
Governing constraints
Tightly coupled
SENSE -ANALYSE- RESPOND
Good Practice
Chaotic
Lacking constraints
De-coupled
ACT - SENSE - RESPOND
Novel Practice
Simple
Tightly constrained
No degrees of freedom
SENSE - CATEGORISE - RESPOND
Best Practice
16. Complex
Enabling constraints
Loosely coupled
PROBE - SENSE - RESPOND
Emergent Practice
Complicated
Governing constraints
Tightly coupled
SENSE -ANALYSE- RESPOND
Good Practice
Chaotic
Lacking constraints
De-coupled
ACT - SENSE - RESPOND
Novel Practice
Simple
Tightly constrained
No degrees of freedom
SENSE - CATEGORISE - RESPOND
Best Practice
18. “The definition of insanity is doing
the same thing twice and expecting
a different result”
In a complex environment, doing the
same thing twice will give a different
result measure it reliably
19. “You can’t fix what you can’t
measure”
You can intervene in a complex
environment, even if you can’t
measure it reliably