Engaging employees - the business case

2. Why is engagement
so important?

3. simply put, employee engagement drives
innovation and
customer loyalty

4. so, what is it?

5. it is an alignment of
maximum job satisfaction
with
maximum job contribution

6. 88% of highly engaged
employees believe they can
positively impact the quality of
their organisation’s products
and services

7. 31% of
compared with only
the disengaged
Towers Watson

8. engaged employees feel a
strong emotional bond to the
organisation that employs them

9. as many as 120,000 workers in NI
(17% or one in six of the workforce)
are actively disengaged –
NISRA/Gallup

10. ...undoing the good work of
engaged employees,
sapping morale and
spreading toxic energy...

11. 70% of engaged employees
indicate they have a good
understanding of how to meet
customer needs

12. only 17% of non-engaged
employees say the same
US Bureau of Labour Statistics

13. where managers see the style
of their organisation as
innovative

14. 92% feel proud to work there
the social workplace

15. and 80% of engagement
relies on good line manager
relationships…
Accenture

16. 75% of voluntary leavers
don’t quit their jobs
they quit
their bosses
Roger Herman, Human Resources Employee Engagement Statistics

17. 2012 will be a challenging
year for retention and a
hot market for firms to
attract top talent
Blessing White, 2011 Employee Engagement Report

18. companies with highly engaged
workforces improve operating
income by 19.2%
companies with low
engagement will see operating
income decline by 32.7% over
the same period
Towers Watson

19. a 1% increase in employee
commitment can lead to a
monthly increase of 9% in
sales
The Institute for Employment Studies

20. if organisations increased
investment in a range of
good workplace practices
which relate to engagement
by just 10%

21. they would increase profits
by£1500 per
employee per year
The Institute for Employment Studies

22. engaged
organisations
grow profits as
much as three
times faster than
their competitors
Corporate Leadership Council

23. highly engaged organisations
have the potential to reduce
staff turnover by 87% and
improve performance by
20%
Corporate Leadership Council

24. so, tell me that you’ve
opened your eyes…

25. …to what engages
people

26. how will the 2020
workforce look?

27. five generations working side by side
women surpassing men on the
payroll for the first time in history
minority workers accounting for the
net growth in workforces

28. new skills
problem solving,
judgement, listening, data
analysis, relationship
building and collaboration

29. globalisation that relies on
speed to market and innovation

30. digitalisation mobile
technology
millennials
connectivity
social
networking
corporate responsibility

31. the 2020
workplace will
be full of
surprises

32. 20 predictions
for
The 2020 Workplace, Meister and Willyard

33. companies will recruit on
personal reputation

34. mobile devices will become
the office and the classroom

35. the global talent shortage
will be acute

36. recruiting will start on social
networking sites

37. web commuters will force
corporate offices to reinvent
themselves

38. companies will hire entire
teams

39. job requirements for CEOs
will include blogging

40. video games, simulations and
reality games will be used for
learning & development

41. a 2020 mindset will be
required to thrive

42. HR focus will move from
outsourcing to crowd sourcing

43. corporate social networks
will flourish and grow

44. leaders will be elected

45. lifelong learning will be a
business requirement

46. work/life flexibility will
replace work/life balance

47. corporate responsibility
programmes will be used to
attract and retain talent

48. social media literacy will be
required by all

49. diversity will be a critical
business issue

50. the lines between marketing,
communication and learning
will blur

51. corporate apps will offer ways
to manage work and life

52. a portfolio of contract jobs will
be a path to permanent
employment

53. so, open your
eyes to the
new People
campaign….

55. build a better society in
Northern Ireland by creating an
engaged and inclusive
workforce of world class
calibre

56. join the movement
start a revolution
commit to action

57. commit to
diversity & inclusion
work/life flexibility
strategic wellbeing
talent and skills
connectivity

58. and we will offer you
benchmarking
best practice
workplace excellence
toolkits
learning networks
strategy
development
support

59. so, open your eyes to

61. so, open your
eyes to
engaging
your people

63. start a revolution
commit to action

64. you will
get the best people
keep them
get the best from them
increase your customer base
increase your market share

65. so, open your eyes to

66. diversity

67. engagement