Your organization has deployed SharePoint as the ultimate collaboration platform that will solve all your problems in a blink of an eye. However you, as the content owner, are still struggling with end users and all the SharePoint features. In this session we are going to discuss tools you have at hand and simple and effective scenarios you can implement on your portal. These will help end-users to perform day-to-day operations with ease and to boost the overall SharePoint adoption. Language: English Session Level: Intermediate

1. Best scenarios to boost your SharePoint implementation Toni Frankola Perpetuum Mobile d.o.o., Croatia http://www.sharepointusecases.comhttp://www.endusersharepoint.comhttp://twitter.com/tonifrankola

2. Croatia, Europe

3. Contents

4. Quick poll My company is: Microsoft Partner company Small-Medium business (up to 500 employees) Enterprise (more than 500 employees)

5. Quick poll (2) SharePoint – implementation status: Not installed Implemented, but still »work in progress« Completed

6. Quick poll (3) We are using: SharePoint Services 3.0 SharePoint Standard SharePoint Enterprise

7. Contents

8. The dark project reality

9. What about my SharePoint project?

10. The problem 10% - SharePoint technology 90% - SharePoint Content and People

11. SharePoint planning / requirements Find out what are the requirements Requirements gathering before installation Find features that you really need: Not every enterprise requires MOSS Enterprise Build vs. Buy (www.sharepointreviews.com)

12. SharePoint - Lego® approach 2... 3... 1...

13. SharePoint - Lego® approach (2) Take small steps Simple collaboration and lists Education is not enough They must use it Customize SharePoint for your »child« age

14. Contents

15. SharePoint as you see it

16. SharePoint as End user sees it

17. Recommended reading

18. EndUserSharePoint.com http://endusersharepoint.com http://endusersharepoint.com/STP - Q&A

19. UX – Navigation

20. UX – Navigation (2) Author: Paul Grenier

21. Interface improvements (3) Author: Paul Grenier

22. Simple clean interface Author: James Milne

23. Contents

24. Eat your own dog food SharePoint team should publish a blog How-to guides Information about new features Anything SharePoint relegated Document SharePoint installations wiki

25. Eat your own dog food (2)

26. Trick – Information push End users prefer to be notified via email Push info via »Alert me« Subscribe their AD group They will not be able unsubscribe

27. Contents

28. Automated Knowledge base

29. Automated Knowledge Base (2) Apply this rule after the message arrivesfrom Microsoft Support and contains Re: in the subjectforward to ms-knowledgebase@intranet.local

30. Automated Knowledge Base - Benefits Everybody can learn from communication New employees included Available even when you are Out of office Please note: Available with Exchange SharePoint Search indexes all the solutions

31. Contents

32. Eat your own dog food (3) SharePoint Issue tracking on SharePoint Start on top of Microsoft Templates Expand as needed Email integration Workflows Custom reporting Source: http://endusersharepoint.com

33. Issue status

34. Contents

35. SharePoint as self-service HR portal WIN-WIN situation HR Ideas (some available as Microsoft Templates) Annual leaves Expense Employee training Employee activities Employee benefits Hiring and firing Lending libraries

36. HR application »ingredients« OOTB WSS A workflow tool Security, approvals, calculations... My recommendation: Use Nintex Workflow 2007 Managers looove lazy approval Keep it simple Try to use simple web forms instead of InfoPath Make rich UIs with JQuery

37. Workflow benefits Cut approval times shortened From days to within 1 business hour Reports show you bottlenecks

38. Annual leave approval

39. Nintex view

40. HR Portal

41. HR Portal (2)

42. Contents

43. Project Management Scenario Resource: SharePoint for Project Management book Implement SharePoint for your PMO PMs love to control stuff 

44. How might your site look like?

45. Web Parts Project Info Tasks by Workflow

46. Calendar aggregation Milestones Web Parts (2) Navigation

47. At PMO Level

48. At PMO Level

49. Aggregating information from subsites Aggregating data CQWP (SharePoint only) Lightning Tools Bamboo solutions

50. Advanced Meta-data structure Meta data that has: Many-to-many relationships Hierachies Customer > Invoice > Invoice Product Report data Best practice: Use your own database

51. Contents

52. Internal Phonebook Scenario Benefits: OOTB functionality Simple to use Access 2007 for printing Connect to Outlook Sync to your Mobile device Bamboo > snyc with User Profiles

53. Internal Phonebook Scenario (2) Printing with Access 2007 (OOTB) Search Contacts as you type (check my blog)

54. Contents

55. The importance of Search * Per 1000 employees Sources: Versus – Windows Live Enterprise Search, Dec 2006;IDC – Content Technologies Search Study, 2004-2005;Forrester – The Forrester Wave, Enterprise Search Platforms, 2006.

56. Quick wins Search as you Type by Jan Tielens Customer: Toni, please remove all other searches, we will use this one from now on.

58. Thank you! Toni Frankola http://www.sharepointusecases.com http://twitter.com/tonifrankola