Effective goal setting 2017

Kudos Capture
Kudos CaptureProfessional Services Marketing -- Helping Clients Establish the Value of their Services
Four Steps to Effective
Goal Setting:
Planning for Success
What are the 4
Steps to Success
in 2017
• Step One:
• Taking stock
• Step Two:
• Framing your goals
• Step Three:
• Writing it down
• Step Four:
• Taking the first Step
• How much did you earn in 2016?
• Where did your revenue come from?
• Which customers?
• Which sources
• Which methods of promotion were
successful?
Step One: Taking
Stock
Step One: Taking Stock
• How much did you spend? On What?
• Categories; direct or indirect
expenses?
• Expect any change in 2017?
In your business?
Your customer base?
Your costs?
Step Two: Framing your Goals
“Back casting” Exercise
Imagine it is now August 2017: describe
your business; be as specific as possible
Things to ask yourself:
• Who do you sell to? How much? How
often?
• How do you find leads and customers?
What’s working?
• What’s changed in your business
environment from last year?
How do you know if it is a
“Goal” Vs. a “Wish”
• Is it Specific?
• I wish I made more money
• I wish I had made $10,000 more this year
• Is it measurable?
• I will be happy in my work
• I will spend at least 50% of the time at activities
in the field, not the office
• Is it achievable?
• I will build a rocket and fly to the moon
• I will map out and begin a staged process to reach
the moon by the end of the decade
How do you know if it is a
“Goal” Vs. a “Wish” (cont)
• Is it realistic?
• Goldilocks Principle
• Is it timely?
• Can it be achieved in the allotted time?
• Is it Measurable?
• I will be happy in my work
• I will spend at least 50% of the time at
activities in the field, not the office
Step Three: Writing it down
Goal Start date Complete date
Establish new
messaging for
KC
Jan 15 March 30
Identify target
segments for KC
Feb 15 Feb 25
Identify two
additional
telephone
service assists
Jan 15 March 15
New website for
KC
Jan 1 March 15
Step Four: Take the First Step
• New telephone service person hired 1/16/2017
• Draft messaging completed 1/6/2017
Tom Pencek
www.serviceforprofit.com
www.kudoscapture.com
tom@serviceforprofit.com
650-799-7261
1 de 10

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Effective goal setting 2017

  • 1. Four Steps to Effective Goal Setting: Planning for Success
  • 2. What are the 4 Steps to Success in 2017 • Step One: • Taking stock • Step Two: • Framing your goals • Step Three: • Writing it down • Step Four: • Taking the first Step
  • 3. • How much did you earn in 2016? • Where did your revenue come from? • Which customers? • Which sources • Which methods of promotion were successful? Step One: Taking Stock
  • 4. Step One: Taking Stock • How much did you spend? On What? • Categories; direct or indirect expenses? • Expect any change in 2017? In your business? Your customer base? Your costs?
  • 5. Step Two: Framing your Goals “Back casting” Exercise Imagine it is now August 2017: describe your business; be as specific as possible Things to ask yourself: • Who do you sell to? How much? How often? • How do you find leads and customers? What’s working? • What’s changed in your business environment from last year?
  • 6. How do you know if it is a “Goal” Vs. a “Wish” • Is it Specific? • I wish I made more money • I wish I had made $10,000 more this year • Is it measurable? • I will be happy in my work • I will spend at least 50% of the time at activities in the field, not the office • Is it achievable? • I will build a rocket and fly to the moon • I will map out and begin a staged process to reach the moon by the end of the decade
  • 7. How do you know if it is a “Goal” Vs. a “Wish” (cont) • Is it realistic? • Goldilocks Principle • Is it timely? • Can it be achieved in the allotted time? • Is it Measurable? • I will be happy in my work • I will spend at least 50% of the time at activities in the field, not the office
  • 8. Step Three: Writing it down Goal Start date Complete date Establish new messaging for KC Jan 15 March 30 Identify target segments for KC Feb 15 Feb 25 Identify two additional telephone service assists Jan 15 March 15 New website for KC Jan 1 March 15
  • 9. Step Four: Take the First Step • New telephone service person hired 1/16/2017 • Draft messaging completed 1/6/2017