Mfs competitor update

1. ITBL INTERNAL MFS Activity in Bangladesh Abdullah AL Qium Abdullah.qium@gmail.com

2. Channel Avg. TXN in BDT (Jan to June) Avg. TXN in USD (Jan to June) Avg. Number of TXN (Jan to June) Ticket Size in BDT (Jan to June) Ticket Size in USD (Jan to June) ATM 10631 m 132.89 m 1.48 m 7,187.80 89.85 POS 1294 m 16.18 m 0.34 m 3,838.29 47.98 Internet Banking 67 m 0.84 m 0.0038 m 17,790.67 222.38 MFS 312360 m 3904.50 m 178.48 m 1,750.14 21.88 Total 324353 m 4054 m 180 m ElectronicPaymentAcrossChannel MFS | Total Electronic Payment Summary

3. Serial no. Description 2017 2018 1 No. of Banks Launched the Services 19 18 2 No. of Banks currently providing the Services 18 18 3 No. of agents 9,028,322 8,271,454 4 No. of registered clients in Lac 6,442.73 6,248.87 5 No. of active accounts in Lac 3,005.45 2,582.68 6 No. of total transaction 1,875,640,880 1,866,474,427 7 Total transaction in taka(in crore BDT) 314,661.63 315,253.04 8 No. of daily average transaction 61,805,505 61,391,073 9 Average daily transaction (in cr BDT) 10,366.64 10,369.56 MFS | comparative summary statement of 2017 & 2018

4. Serial no. Description 2017 2018 a. Inward Remittance 84.1 218.24 b. Cash In transaction 132,661.28 130,359.86 c. Cash Out Transaction 120,222 119,104.89 d. P2P transaction 47,156.46 48,917.84 e. Salary Disbursement (B2P) 4,599.23 5,511.06 f. Utility Bill Payment (P2B) 2,546.44 2,762.14 g. Merchant Payment 735.6 2,233.36 h. Government Payment 1,113.35 1,564.66 i. Others (NGO) 5,466.52 4,581 MFS | Comparative summary product wise statement of 2017 & 2018

5. ITBL INTERNAL MFS Service Provider

6. Type of business MFS Technology Huwawei Bank/ Partner Brac Bank Channel Distribution Key People Kamal Quadir (CEO) Services Cash In, Cash Out, P2P, Payments, Merchant, Bill payment, Salary Parent Ant Financial, Bill & Melinda Gates Foundation, Money in Motion LLC, International Finance Corporation [1], Website bkash.com User App Yes USSD Code *247# Launched 2011 Current status Active in Market Type of business MFS Technology Sybase 365 Bank/ Partner Dutch-Bangla Bank Limited, Channel Distribution Key People DMD Services Cash In, Cash Out, P2P, Payments, Merchant, Bill payment, Salary Parent DBBL, Sybase 365 Website https://www.dutchbanglaban k.com/rocket User App Yes USSD Code *322# Launched 2013 Current status Active in Market MFS | Service Provider Over View

7. Type of business MFS Technology Own Development Bank/Partner Rupali Bank, FSIBL, BCBL, JBL Channel Distribution Key People Dr. Shahadat Khan (CEO) Services Cash In, Cash Out, P2P, Payments,Merchant, Bill payment, Salary, PSP Parent Progoti Systems Ltd Website http://surecash.net/ User App Yes USSD Code *495# Launched 2014 Current status Active in Market Type of business DFS Technology NFC Bank/Partner Bangladesh Post Office Channel Distribution & BPO Key People Tanvir A Mishuk (MD) Services Cash In, Cash Out, P2P, Payments Parent Third Wave Technologies Limited (TWTL) Website https://www.nagad.com.bd/ User App Yes USSD Code *167# Launched 2018 Current status Active in Market MFS | Service Provider Over View

8. Type of business MFS Technology N/A Bank/ Partner Trust Bank Limited Channel Distribution Key People N/A Services Cash In, Cash Out, P2P, Payments, Army Payment & salary Parent SMG Website https://www.tblbd.com/t-cash User App No USSD Code Launched 2018 Current status Active in Market Type of business MFS Technology NFC Bank/ Partner Meghna Bank Channel PD & Distribution Key People Dr. Kamrul Ahsan (CEO) Services Cash In, Cash Out, P2P, Payments, Merchant, Bill payment Parent Mobility I Tap Pay Bangladesh Ltd. Mobility One Malaysia Website http://www.tapnpay.com.bd/ User App Yes USSD Code N/A Launched 2016 Current status Active in Market MFS | Service Provider Over View

9. ITBL INTERNAL Type of business MFS Technology Semicon(Pvt) Ltd Bank/Partner United Commercial Bank Channel Distribution Key People Muhammed Ali (MD) Services Cash In, Cash Out, P2P, Payments, Merchant, Bill payment ( DMP, Indian Visa Parent United Commercial Bank Website https://www.ucash.com.bd User App Upay USSD Code *268# Launched 2014 Current status Active in Market Type of business MFS Technology SMG Bank/Partner Mercantile Bank Limited (MBL) Channel Distribution Key People said Adil Raihan,(DMD) Services Cash In, Cash Out, P2P, Payments, Merchant, Bill payment ( DPDC) Parent/ TECHNOLOGY PLATFORM Semicon(Pvt) Ltd Website http://www.mycashmbl.com/ User App Yes USSD Code *225# Launched 2014 Current status Active in Market MFS | Service Provider Over View

10. ITBL INTERNAL Type of business MFS Technology N/A Bank/Partner ONE Bank Channel Distribution Key People AZM Fouz Ullah Chowdhury (In Charge) Services Cash In, Cash Out, P2P, Payments, Merchant, Bill payment Parent ONE Bank Website https://okwallet.com.bd/ User App Yes USSD Code N/A Launched 2014 Current status Active in Market Type of business DFS Technology N/A Bank/Partner PSP Channel Merchant Key People Mr. Zakaria Swapan (CEO) Services Send money, Merchant, Bill payment , TopUp, Parent iPay Systems Limited Website https://www.ipay.com.bd User App Yes USSD Code NO Launched 2017 Current status Active in Market MFS | Service Provider Over View

11. MFS Service Provider N0. of Agent Agent % bKash 180,000 22% Rocket 142,000 17% SureCash (4 banks) 100,000 12% Ucash 40,000 5% My Cash 38,000 5% t Cash 24,000 3% Meghna Bank Tap n Pay 10,000 1% 34% 26% 18% 8% 8% 5% 1% bKash Rocket SureCash (4 banks) Ucash My Cash t Cash MFS | Market share based on Agent point

12. bkash 58% Roket 17% Ucash 8% mCash 8% Mycash 3% Others 6% bkash Roket Ucash mCash Mycash Others MFS | Market Share MFS Service Provider Share % bkash 58% Roket 17% Ucash 8% mCash 8% Mycash 3% Others 6%

13. Sl No. MBC Bank Involvement Cash In Charge Cash Out Charge Send Money App Regular 1000 BDT % App % App Regular 1 bKash Brac Bank N/A Free 18.5 1.85% 17.5 1.75% Free 5 2 Roket Dutch Bangla N/A Free 18 1.80% 18 1.80% 5 5 3 SureCash Rupali Bank/Dhaka commerce bank/FSIBL N/A Free 18 1.80% 18 1.80% 4 4 4 tCash Trust bank limited N/A Free 18 1.80% 18 1.80% 5 5 5 My Cash Mercentile bank limited N/A Free 18 1.80% 17.9 1.79% 5 5 6 Tap & Pay Meghna bank limited N/A Free 18 1.80% N/A 1.80% 5 5 7 U-Cash United Commercial Bank N/A Free 18.5 1.85% 18.5 1.85% free 5 8 Nagod Post Office N/A Free 18 1.80% 18 1.80% 18 5 9 OK Cash One Bank N/A Free 18 1.80% 18 1.80% N/A N/A MFS | Customer Fee

14. ITBL INTERNAL MFS | ALL | Transaction Limits Service Type Limit Per Txn Daily Limit Monthly Limit Amount (TK) Trnx Count Amount (TK) Trnx Count Amount (TK) Cash In 15,000 2 15,000 20 100,000 Cash Out 5,000 2 10,000 10 50,000 Send Money 10,000 n/a 10,000 n/a 25,000

15. ITBL INTERNAL MFS | NAGAD | Transaction Limits Service Type Limit Per Trnx Daily Limit Amount (TK) Trnx Count Amount (TK) Cash In 5,000 5 25,000 Cash Out 1,000 5 5,000 Send Money 5,000 5 25,000 Mobile Recharge 1,000 NA NA Service Type Limit Per Trnx Daily Limit Monthly Limit Amount (TK) Trnx Count Amount (TK) Trnx Count Amount (TK) Cash In 50,000 10 250,000 50 500,000 Cash Out 50,000 10 250,000 50 500,000 Send Money 50,000 50 250,000 150 500,000 Transaction Limit for Limited Profile Transaction Limit for Full Profile Note: 3 days to change from limited profile to full profile

16. Sl No. MFS Bank Involvement Distributor Agent Send Money Provider On BDT-1,000 CI % CO % CI % CO % App/Reg 1 bKash Brac Bank 1.45 0.15% 1.45 0.15% 4.10 0.41% 4.10 0.41% Free/5 2 Roket Dutch Bangla 1.45 0.15% 1.45 0.15% 4.20 0.42% 4.20 0.42% 5.00 3 SureCash Rupali Bank/BCBL/FSIBL 1.75 0.18% 1.75 0.18% 4.17 0.42% 4.17 0.42% 4.00 4 T Cash Trust bank limited 1.60 0.16% 1.60 0.16% 4.50 0.45% 4.50 0.45% 5.00 5 My Cash Mercentile bank limited 1.80 0.18% 1.80 0.18% 4.49 0.45% 4.49 0.45% 5.00 6 Tap & Pay Meghna bank limited 2.10 0.21% 2.10 0.21% 5.00 0.50% 5.00 0.50% 5.00 7 U-Cash United Commercial Bank 1.70 0.17% 1.70 0.17% 4.50 0.45% 4.50 0.45% Free/5 8 Nagod Post Office 1.65 0.17% 1.65 0.17% 4.25 0.43% 4.25 0.43% 5 9 OK Cash One Bank 0.00 0.00% 0 0.00% 4.10 0.41% 4.10 0.41% N/A MFS | Channel Commission Structure

17. Sl No MFS provider Bank Involvement Merchant Settlement Time Bill Payment Payment Collection School Fees Payment KYC Distributor Agent 1 bKash Brac Bank 1.5% 20.00 0.410% 0.410% 15 50.00 2 Roket Dutch Bangla 1% Tk.2 to Tk.20 or 1% 0.45% 0.45% 25 20 3 SureCash Rupali Bank/BCBL/FSIBL 0.17% 0.17% 0.17% 0.17% 10 20 4 T Cash Trust bank limited N/A 0.00 0.417% 0.417% 7.50 20.00 5 My Cash Mercentile bank limited N/A 0.00 0.00 0.00 10.00 25.00 6 Tap & Pay Meghna bank limited 1% 10tk 10tk 10tk 10 20 7 U-Cash United Commercial Bank no 0.45% 0.45% 0.45% N/A N/A 8 Nagod Post Office N/A N/A N/A N/A 20.00 N/A 9 OK Cash One Bank 1% 0 0 0 10 20 MFS | Payment Commission Structure

18. Special Offer for customer

19. bkash also provide interest on the savings in wallet .they have different interest skims. However, customers can enjoy up to 4% interest on savings on their bkash wallet. F 2: Interest Rate of bkash (Interest on Savings, 2017) To avail the interest the customers have to maintain certain criteria’s. They are as follows  Have to maintain an account balance of BDT 1000 throughout a month.  Have to do minimum 2 transactions in a month  Have to maintain a day end balance of BDT 1000 etc After full filling all this criteria’s customers will get interest based on the average day end balance of particular month. Balance/Slab Rate% BDT 1,000 – BDT 5,000.99 1.50% BDT 5,001 – BDT 15,000.99 2% BDT 15,001 – BDT 50,000.99 3% BDT 50,001 and more 4% MFS | Interest on savings

20. POSM UPDATE

21. MFS | POSM | Festoon

22. MFS | POSM | Shop Banner

23. Shop Identifier MFS | POSM | Shop Sign

24. POSM Used By bKash

25. AgentAppsManual Agent FileNew Agent KYCOld Agent KYCAgreementBook Agent FileOld MFS | POSM | bKash

26. AML& CFTAgentBooklet AML& CFTMerchantBooklet Merchant KYCMerchant KYCAgreement BIN-Register Counter-Top MFS | POSM | bKash

27. Counter-overhead Counter-Top-Metal- withs-qr Daily-Call-Book-(TMO) Digital Banner-4ft x1.25ft Dangler Digital Banner-6ft x1.25ft MFS | POSM | bKash

28. Digital Banner-8ft x1.25ft Digital-Festoon DSO-Call-card New DailyTransaction Book small (CashIn) New DailyTransaction Book small (CashOut) MFS | POSM | bKash

29. Leaflet - bKash_Pay-Bill_Leaflet (A4)_2_front Leaflet - bKash_Pay-Bill_Leaflet(A4)_back Leaflet - PaymentLeaflet LeafletA4Polli Biddut back MFS | POSM | bKash

30. Leaflet - PINResetLeaflet LeafletA4Polli Biddut front Leaflet for TravelCampaign Leaflet- PaymentFront MFS | POSM | bKash

31. Leaflet Healthcare LeafletRestaurant LeafletSuperstore Leaflet-Holder-English Leaflet-Holder-Bangla MFS | POSM | bKash

32. Leaflet-Inner Open-Close-PVC Poster - Customer App (Mashrafi) Poster- Buy-Airtime Poster - ProcessPoster_Male & Female MFS | POSM | bKash

33. Poster- Mobile-Recharge Poster- OTC-Poster Poster - ProcessPoster_Male & Female Poster- QRPoster Poster- TablePoster-29-5-X-19-5- Poster- URF-Poster MFS | POSM | bKash

34. Poster- RechargePoster Poster- Tariff-Poster Poster - WalPoster_Female Poster- WallPoster_Male Potential-Agent SForm Potential-Agent Visit-Form Potential-Merchant-S-Form MFS | POSM | bKash

35. shop-sign Sticker -Accepted-Here Sticker - Accepted-here-Sticker1 Sticker - Agent Important NumberSticker Sticker - Accepted-here-Sticker2 MFS | POSM | bKash

36. Sticker - Agent-Awarness-Sticker Sticker - bKash-Accepted-here-PVC Sticker - Open-&-Close Sticker - Panel-Sticker-Vinyl Sticker -OTC-Sticker Sticker - Fraud-Awareness-Sticker MFS | POSM | bKash

37. Sticker - Push& Pull-01 Sticker - Push-Pull Sticker - QRAgent-Sticker Sticker - QRMerchant-Sticker Sticker - Table-Sticker MFS | POSM | bKash

38. Sticker - Remittance-Sticker TM-Call-Card-1 TM-Call-Card-2 URF-Card Wobbler Welcome-sign-PVC Trade-letter_Agnet CommissionChange MFS | POSM | bKash

39. POSM Used By Roket

40. MFS | POSM | Roket Dangler Digital Banner Shop Banner Poster

42. bKash offers up to 20 percent cash back on payment across 3,500 outlets of reputed brands Around 350 brands in lifestyle, electronics, superstores, e-commerce and restaurant categories are taking part in the campaign which started from November 20, 2018. The offer remains valid till December 20, 2018. MFS | Campaign

43. POSM bkash Roket SureCash Nagad tCash Tap n Pay UCash myCash OK Wallet Shop sign Yes Yes No No No No No No No Identifier Yes Yes Yes No No No Yes Yes No Festoon Yes Yes Yes Yes Yes Yes Yes Yes Yes Leaflet/Booklet Yes Yes Yes Yes Yes Yes Yes Yes No Shop Banner Yes Yes No No No Yes Yes No No Poster Yes Yes Yes Yes No Yes Yes Yes No Table Sticker Yes Yes Yes Yes No Yes Yes Yes Yes Running Sticker Yes Yes No No No Yes No No No Dangler Yes Yes No No No No No Yes No Bunting No No No No No No No No No Car Sticker Yes Yes Yes No No No Yes Yes No Shatter Paint Yes Yes No No No No No No No Shop Branding Yes Yes No No No No No No No Wall Painting Yes Yes No No No No No No No MFS | POSM Status

Mfs competitor update

Mfs competitor update

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