More Related Content Similar to Advanced Leadership Skills: How to Improve Leadership Influence and Effectiveness (20) More from Training Industry Conference & Expo (20) Advanced Leadership Skills: How to Improve Leadership Influence and Effectiveness1. Copyright © 2017, VRM Mortgage Services, Inc.
Advanced Leadership Skills
Ben Weber, VRM Director of
Human Resources and Training
2. 2 Copyright © 2017, VRM Mortgage Services, Inc.
Ben Weber
Ben Weber is the Director of Human Resources and training at
Vendor Resource Management. As part of his role, he oversees
the development of training for a vendor network of over 15,000
financial services professionals and vendors. Key areas of
training include leadership development, communication,
diversity and inclusion, emotional intelligence, and compliance.
Ben is a member of the Forbes Human Resource Council and is
in his ninth year as an adjunct professor for Concordia
University Texas. He received his Bachelor of Science from the
University of Illinois Urbana-Champaign, earned a Master of
Business Administration and a Master of Human Resource
Management from Keller Graduate School of Management, and
is currently working on his dissertation toward a Ph.D. in
leadership studies from Dallas Baptist University.
3. 3 Copyright © 2017, VRM Mortgage Services, Inc.
➢ Think of a leader that you
worked with and greatly
admired, what made them an
effective leader?
➢ What could you accomplish if
you were able to increase
your leadership effectiveness
through an enhanced ability
to influence and motivate
others?
Advanced Leadership Skills
4. 4 Copyright © 2017, VRM Mortgage Services, Inc.
Advanced Leadership Skills
What is leadership?
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➢ How would you describe
leadership?
➢ In 3 minutes or less, draw a
picture of what leadership
represents to you
➢ Share your picture with a few
individuals around you
Advanced Leadership Skills
What is Leadership?
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➢ Leadership is complex
➢ Leadership is hard to explain
➢ There are countless definitions and styles of leadership
Advanced Leadership Skills
What is leadership?
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Advanced Leadership Skills
Components of leadership:
Leader
Followers
Motivation/Influence
Common Goals &
Objectives
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➢ Where are we going?
➢ How are we going to get
there?
➢ What does success look like?
Advanced Leadership Skills
Goals & Objectives - As a leader, your job is to determine:
9. 9 Copyright © 2017, VRM Mortgage Services, Inc.
➢ Where are we going = Vision: What are you
trying to accomplish and why?
➢ How are we going to get there = Strategic
Plan: What are the specific actions that
need to take place? What is in the future
that we need to plan for now?
➢ What does success look like = Specifically
defining success
Advanced Leadership Skills
Three Critical Components:
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Two popular styles of
leadership:
➢ Transactional
➢ Transformational
Advanced Leadership Skills
Leadership Theories
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Advanced Leadership Skills
Leadership Theory: Transactional vs Transformational
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Advanced Leadership Skills
Motivation & Influence: What do you need to know?
13. 13 Copyright © 2017, VRM Mortgage Services, Inc.
Advanced Leadership Skills
Motivation & Influence: What do you need to know?
The act of leading occurs
through multiple types of
influence:
➢ Positive
➢ Negative
➢ Authoritative
➢ Fear
➢ Inspiration
14. 14 Copyright © 2017, VRM Mortgage Services, Inc.
It is important to understand the
role you are assuming during
your communications
➢ Parent
➢ Adult
➢ Child
Advanced Leadership Skills
Motivation & Influence – Communication Transactional
Analysis
15. 15 Copyright © 2017, VRM Mortgage Services, Inc.
➢ Questions to ask yourself:
➢ What role am I assuming?
➢ What role is the other person
assuming
➢ Am I about to make this
situation better or worse?
➢ At this point, what is the best
action to take?
Advanced Leadership Skills
Motivation & Influence – Communication Transactional
Analysis
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➢ According to research, what
has the greatest impact on a
leader’s ability to influence
the performance of an
organization?
Advanced Leadership Skills
Motivation & Influence
17. 17 Copyright © 2017, VRM Mortgage Services, Inc.
Advanced Leadership Skills
Research Shows:
➢ The leader’s mood is the most
impactful influence on the
organization’s performance
➢ A leader’s mood impacts not only
their own performance but the
moods and behavior of everyone
around them
Goleman, D., Mckee, A., & Boyatzis, R. (2001, December).
Primal leadership: the hidden driver of great performance.
Harvard Business Review.
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Advanced Leadership Skills
Goleman, D. (1995). Emotional intelligence. New York, NY: Bantam Dell.
19. 19 Copyright © 2017, VRM Mortgage Services, Inc.
Advanced Leadership Skills
The Four C’s of Leadership
Competence Courage Compassion Consistency
20. 20 Copyright © 2017, VRM Mortgage Services, Inc.
Advanced Leadership Skills
Extraordinary Leadership:
➢ Is a learned skill
➢ It takes time
➢ Requires a vision
➢ Is dependent on the leader’s
ability to effectively
communicate and maintain a
relationship with followers
21. 21 Copyright © 2017, VRM Mortgage Services, Inc.
Advanced Leadership Skills
Success
If one advances confidently in
the direction of his dreams,
and endeavors to live the life
which he has imagined, he will
meet with a success
unexpected in common hours.
- Henry David Thoreau
22. 22 Copyright © 2017, VRM Mortgage Services, Inc.
Ben Weber
972.232.6353
bweber@vrmco.com
Advanced Leadership Skills
Questions?