With new technologies constantly evolving, keeping your staff up-to-date on latest developments has never been more important. We wanted to know: what were the biggest trends, challenges and success factors for training courses in 2014? You are viewing Report A: Responses from individuals who book training courses on behalf others.

1. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844
The 2014
Instructor-led
Training Survey
The HR and Training
Department Perspective

2. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844
With new technologies constantly evolving,
keeping your staff up-to-date on latest
developments has never been more
important.
As software and hardware solutions change
and develop, so should the training courses
for these areas.
We conducted a survey to find out what the current trends, challenges and success
factors for training courses are.

3. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844
1000+ employees
Q1: How many staff does your organisation employ?
With 52%, the majority of respondents worked in organisations with 1000+ employees.
Small organisations were slightly underrepresented with 10% (1 – 50 employees).
10% 14%
24% 52%
1 – 49 employees 50 - 249 employees 250 - 999 employees

4. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844
Q2: In which sector do you currently work?
Manufacturing & Production
Voluntary, Community, Non-Profit
Private Services
Public Services
5%
19%
33%
43%

5. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844
Q3: Which of the following best describes your current job seniority?
10% 57% 33%
OWNER/
EXECUTIVE/
C-LEVEL
MANAGEMENT OPERATIONAL

6. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844
Q4: What three things do you value most in a training course?
Two thirds of respondents named real world examples, post-course materials and quality of instruction
as the three aspects they valued most in a training course.
66%
66%
66%
33%
REAL WORLD EXAMPLES
POST-COURSE MATERIALS
QUALITY OF INSTRUCTION
PRE-COURSE MATERIALS
REPUTATION OF TRAINER
CHANCE TO ASK QUESTIONS
33%
33%

7. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844
Q5: What proportion of your training is instructor-led?
79%
of organisations
use instructor-led
training for over
40% of their
training needs
14%
7%
43%
14%
22%
0
-­‐
20%
20
-­‐
40%
40
-­‐
60%
60
-­‐
80%
80
-­‐
100%

8. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844
57%
of respondents
say the use of
ILT is decreasing
within their
organisation Significant
decrease
(-­‐20%)
Slight
decrease
No
change
Slight
increase
Significant
increase
(+20%)
Q6: How is the use of instructor-led training changing in your organisation?
7%
50%
22%
14%
7%

9. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844
Q5: How much of your instructor-led training do you outsource to an external provider?
Over half of the respondents (57%) said their organisation outsources less than 40% of their training
to external providers.
36% 21% 15%
Outsource
0 – 20%
of their training
7% 21%
Outsource
20 – 40%
of their training
Outsource
40 – 60%
of their training
Outsource
60 – 80%
of their training
Outsource
80 – 100%
of their training

10. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844
Q6: What are the three main barriers you face delivering instructor led training in-house?
57%
43%
43%
43%
36%
ABILITY TO MEASURE EFFECTIVENESS
QUALITY OF TRAINING MATERIALS
AVAILABILITY OF TRAINERS
SCALE OF TRAINING PROJECTS
LACK OF/INCORRECT IN-HOUSE SKILLS
LACK OF MANAGEMENT SUPPORT
LACK OF CERTIFIED TRAINERS
HIGH NUMBER OF TRAINING LOCATIONS
36%
22%
22%

11. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844
Q7: If you were able to substitute instructor led training, what three learning methods
would you choose?
Popular alternatives to instructor-led training were group and mentoring-style training
methods which involved more than one person.
43% 36% 29% 21% 14%

12. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844
Q8: What are the reasons you are not using your alternative learning methods?
• ILT is more effective • Budget constraints
• Lack of certified
trainers
• Inability to measure
effectiveness
• Outdated learning
aids/materials
• Lack of high-quality learning aids/
materials
• High number of training locations
• Large scale of training projects
• Lack of management support
44% 33%
22% 11%
• Internal culture
issues

13. THANKS
CONTACT US
ADDRESS:
Angel
Wharf,
170
Shepherdess
Walk,
London,
N1
7JL
WEBSITE:
www.escalla.me
EMAIL:
enquiries@escalla.me
TELEPHONE:
0800
072
9844
Thank you for taking part and
sharing your expertise with us.