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Joseph Spear, Part-Time Researcher 
NBS Doctoral Colloquium 2014 
Why do your 
electricity bills go up 
not down? 
@tudaar @NorwichBSchool #EnergyServices
“BIG SIX”
How much have energy bills ended 
up rising? 
Supplier 2013 average bill cost 2014 average bill cost Average price increase 
SOURCE: USWITCH BASED ON 3,200KWH OF ELECTRICITY CONSUMPTION, AND 13,500 KWH OF GAS. DUAL FUEL STANDARD 
TARIFFS. PAYMENT BY CASH OR CHEQUE ON QUARTERLY BASIS. 
E.On £1,226 £1,240 1.1% 
EDF £1,190 £1,237 3.9% 
SSE £1,211 £1,259 4.0% 
Scottish Power £1,230 £1,284 4.4% 
British Gas £1,191 £1,265 6.2% 
Npower £1,220 £1,299 6.5% 
Average £1,212 £1,264 4.3% 
(BBC, 2014)
Can a solution 
come from those we 
blame? 
@tudaar #BigSix
percentage x £1,264 = £ amount rounded 
(Ofgem, 2014) 
22% 
£278 
7% 
£89 
13% 
£164 
7% 
£89 
5% 
£63 
46% 
£581
TUESDAY 
@tudaar #Ofgem #Switching 
FRIDAY 
31 
OCT 
18 
NOV 
FRIDAY 
5 
DEC 
Cooling Off 
Period
Could new 
technology help bring down bills? 
@tudaar #SmartMeters #IoT #ConnectedHomes #SmartGrid
What is a KWh anyway?
Just imagine… 
Light, Heat and Power from 
different 
suppliers 
@tudaar #EnergyServices #LightHeatPower
Light 
Edison, 
1880
Sant, 1980 Lovins, 
1989 
Heat
Power 
Fox-Penner, 
2009
#EnergyServices 
needs research but 
holds great potential 
@tudaar @NorwichBSchool #EnergyServices
@tudaar @NorwichBSchool #IOT #IOE #M2M
Joseph Spear, Part-Time Researcher 
NBS Doctoral Colloquium 2014 
@tudaar @UCS_NEWS @NorwichBSchool #EnergyServices
Joseph Spear, Part-Time Researcher 
NBS Doctoral Colloquium 2014 
Happy to take questions 
slideshare.net/tudaar 
@tudaar @UCS_NEWS @NorwichBSchool #EnergyServices

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Why do your electricity bills go up not down?

  • 1. Joseph Spear, Part-Time Researcher NBS Doctoral Colloquium 2014 Why do your electricity bills go up not down? @tudaar @NorwichBSchool #EnergyServices
  • 3. How much have energy bills ended up rising? Supplier 2013 average bill cost 2014 average bill cost Average price increase SOURCE: USWITCH BASED ON 3,200KWH OF ELECTRICITY CONSUMPTION, AND 13,500 KWH OF GAS. DUAL FUEL STANDARD TARIFFS. PAYMENT BY CASH OR CHEQUE ON QUARTERLY BASIS. E.On £1,226 £1,240 1.1% EDF £1,190 £1,237 3.9% SSE £1,211 £1,259 4.0% Scottish Power £1,230 £1,284 4.4% British Gas £1,191 £1,265 6.2% Npower £1,220 £1,299 6.5% Average £1,212 £1,264 4.3% (BBC, 2014)
  • 4. Can a solution come from those we blame? @tudaar #BigSix
  • 5. percentage x £1,264 = £ amount rounded (Ofgem, 2014) 22% £278 7% £89 13% £164 7% £89 5% £63 46% £581
  • 6. TUESDAY @tudaar #Ofgem #Switching FRIDAY 31 OCT 18 NOV FRIDAY 5 DEC Cooling Off Period
  • 7.
  • 8. Could new technology help bring down bills? @tudaar #SmartMeters #IoT #ConnectedHomes #SmartGrid
  • 9.
  • 10. What is a KWh anyway?
  • 11. Just imagine… Light, Heat and Power from different suppliers @tudaar #EnergyServices #LightHeatPower
  • 13. Sant, 1980 Lovins, 1989 Heat
  • 15. #EnergyServices needs research but holds great potential @tudaar @NorwichBSchool #EnergyServices
  • 17. Joseph Spear, Part-Time Researcher NBS Doctoral Colloquium 2014 @tudaar @UCS_NEWS @NorwichBSchool #EnergyServices
  • 18. Joseph Spear, Part-Time Researcher NBS Doctoral Colloquium 2014 Happy to take questions slideshare.net/tudaar @tudaar @UCS_NEWS @NorwichBSchool #EnergyServices

Editor's Notes

  1. Tweet this
  2. Market map illustration with Retailers highlighted and named
  3. BBC (2014) ‘'Big six' energy firms face competition inquiry’ [Online]. Available at <http://www.bbc.co.uk/news/business-26734203> [accessed 27 March 2014].
  4. Tweet this
  5. Ofgem (2014) Breakdown of a dual fuel bill. [Online] Available at <https://www.ofgem.gov.uk/chart/breakdown-dual-fuel-bill> [accessed 11 Jun 2014]. Wholesale costs > Energy suppliers will talk of fluctuations in the World commodity market, such as wholesale price of gas used as primary fuel in gas-fired power generation.
  6. Some people will always be first to switch. Most people have no real concerns. They have security of supply. Basically most people have better things to do with their time and in their lives than switch energy suppliers. The more self reliant consumer can be, the less need that have to contact their energy supplier. Therefore, suppliers can focus on fewer contacts and higher customer service. Bigger investment needed in self- and auto-metering. “The co-delivery of service” where consumers check their own meters rather than have meters read on their behalf.
  7. Market entrants include three firms based in Ipswich
  8. Tweet this
  9. Traditional meter illustration
  10. Smart Meter illustration What is a kilowatt hour (“KWh”) anyway? Most people don’t know. Let’s borrow a model from the mobile telecoms industry.
  11. Tweet this
  12. Thomas Alva Edison
  13. Roger W. Sant and Amory Lovins
  14. Peter Fox-Penner
  15. Tweet this
  16. http://re-workblog.tumblr.com/post/100242717159