The document summarizes the agile transition of Ericsson's organization from 2008-2012 in brief chronological snapshots. It describes initial dissatisfaction with performance in 2008, the first ideas to improve in 2009, a decision to start an agile transition in the third quarter of 2009, and changes to the organization and the dawn of agile in the fourth quarter of 2009. It then outlines further developments over subsequent quarters including establishing a new leadership team, training coaches and employees, releasing products, sorting through issues, and improving processes to focus more on value delivery.

1. AGILE
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2. Andrea Tomasini
Andrea trained and coached a diverse range of teams and
helped many companies in various industries: finance,
telecommunication and automotive in implementing agile
methods like Scrum. His background includes experience
in software and product development, business and
functional analysis, lean coaching, organizational change,
system architecture and project management. Since 2007
co-founder of agile42 “The Agile Coaching Company”.
Hendrik Esser
I started at Ericsson Germany in 1994 as a SW developer. From 1996 I
worked first as technical coordinator and then as project manager. Since
2000 I am working as a manager at Ericsson, first being Project Office
manager and later head of Systems- and Technology Management. In 2008
I was a key contributor to the agile transition of our organization. Since
2009 I am head of Portfolio- and Technology Management for Mobile Core
products at the head office in Stockholm, Sweden. I am supporting the
enterprise transition to lean and agile by consulting other parts of Ericsson.
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3. Dissatisfaction about performance (2008/Q4)
Dissati
sfactio
n
’08/Q4

4. First ideas of how to improve... (2009/Q1)
First ideas
Dissati
sfactio
n
’08/Q4 ’09/Q1

5. Focus on simplification... (2009/Q2)
First ideas
Dissati
sfactio
n First ideas
’08/Q4 ‘09/Q1 ‘09/Q2

6. Decision to start a Transition... (2009/Q3)
First ideas Start Transition
Dissati
sfactio
n First ideas
’08/Q4 ‘09/Q1 ’09/Q2 ’09/Q3

7. Changes to organization, the dawn of Agile... (2009/Q4)
First ideas Start Transition
Dissati
sfactio Daw n of
n First ideas Ag ile
’09/Q4 ’09/Q1 ’09/Q2 ’09/Q3 ’09/Q4

8. New Leadership Team... (2010/Q1)
Leadership Team
First ideas Start Transition
Dissatisf
action Daw n of
First ideas Ag ile
’08/Q4 ’09/Q1 ’09/Q2 ’09/Q3 ’09/Q4 ’10/Q1

9. Coach the coach/Train the Trainer... (2010/Q2)
Leadership Team
First ideas Start Transition
Dissatisf
action Daw n of
First ideas Ag ile
Coach the Coac
h
’08/Q4 ’09/Q1 ’09/Q2 ’09/Q3 ’09/Q4 ’10/Q1 ’10/Q2

10. Internal training started... (2010/Q3)
Leadership Team Internal Training
First ideas Start Transition
Dissatisf
action Daw n of
First ideas Ag ile
Coach the Coac
h
’08/Q4 ’09/Q1 ’09/Q2 ’09/Q3 ’09/Q4 ’10/Q1 ’10/Q2 ’10/Q3

11. Total focus on Agile, 80% of teams transformed (2010/Q4)
Leadership Team Internal Training
First ideas Start Transition
Dissatisf
action Daw n of
First ideas Ag ile
Coach the Coac Teams transfor
h med
’08/Q4 ’09/Q1 ’09/Q2 ’09/Q3 ’09/Q4 ’10/Q1 ’10/Q2 ’10/Q3 ’10/Q3

12. Release trouble, needs facilitation... (2011/Q1)
Internal Training ble
Leadership Team Release trou
First ideas Start Transition
Dissatisf
action Daw n of
First ideas Ag ile
Coach the Coac Teams transfor
h med
’08/Q4 ’09/Q1 ’09/Q2 ’09/Q3 ’09/Q4 ’10/Q1 ’10/Q2 ’10/Q3 ’10/Q3 ’11/Q1

13. First Agile Release, on time and scope... (2011/Q2)
Internal Training ble
Leadership Team Release trou
First ideas Start Transition
Dissatisf
action Daw n of
First ideas Ag ile
Coach the Coac Teams transfor Firs t Agile Release
h med
’08/Q4 ’09/Q1 ’09/Q2 ’09/Q3 ’09/Q4 ’10/Q1 ’10/Q2 ’10/Q3 ’10/Q3 ’11/Q1 ’11/Q2

14. Sorting out issues... a lot of them... (2011/Q3)
Internal Training ble Sorting Issues
Leadership Team Release trou
First ideas Start Transition
Dissatisf
action Daw n of
First ideas Ag ile
Coach the Coac Teams transfor Firs t Agile Release
h med
’08/Q4 ’09/Q1 ’09/Q2 ’09/Q3 ’09/Q4 ’10/Q1 ’10/Q2 ’10/Q3 ’10/Q3 ’11/Q1 ’11/Q2 ’11/Q3

15. Second Agile Release, large & on time and scope (2011/Q4)
Internal Training ble Sorting Issues
Leadership Team Release trou
First ideas Start Transition
Dissatisf
action Daw n of
First ideas Ag ile
Coach the Coac Teams transfor Firs t Agile Release d Ag ile Relea
Secon
h med se
’08/Q4 ’09/Q1 ’09/Q2 ’09/Q3 ’09/Q4 ’10/Q1 ’10/Q2 ’10/Q3 ’10/Q3 ’11/Q1 ’11/Q2 ’11/Q3

16. More improvements: from Scope to Value... (2012/Q1)
Impro vement
Internal Training ble Sorting Issues
Leadership Team Release trou
First ideas Start Transition
Dissatisf
action Daw n of
First ideas Ag ile
Coach the Coac Teams transfor Firs t Agile Release d Ag ile Relea
Secon
h med se
15
16
’08/Q4 ’09/Q1 ’09/Q2 ’09/Q3 ’09/Q4 ’10/Q1 ’10/Q2 ’10/Q3 ’10/Q3 ’11/Q1 ’11/Q2 ’11/Q3

17. Third Agile Release, large & on time and value (Q2 2012)
Impro vement
Internal Training ble Sorting Issues
Leadership Team Release trou
First ideas Start Transition
Dissatisf
action Daw n of
First ideas Ag ile
Coach the Coac Teams transfor Firs t Agile Release d Ag ile Relea
Secon
h med se
15
16
17
’08/Q4 ’09/Q1 ’09/Q2 ’09/Q3 ’09/Q4 ’10/Q1 ’10/Q2 ’10/Q3 ’10/Q3 ’11/Q1 ’11/Q2 ’11/Q3

18. The whole journey... from 2008 to today
Start Transition
First ideas
Dissatisf First ideas
action
’08/Q4 ’09/Q1 ’09/Q2 ’09/Q3
Daw n of
Ag ile
’09/Q4
Internal Training Leadership Team
Teams transfor Coach the Coac
med h
’10/Q3 ’10/Q2 ’10/Q1
’10/Q3
ble
Release trou Impro vement
Sorting Issues
’11/Q1 ’12/Q1
’11/Q3
Firs t Agile Release
Second Ag ile Relea
se
’11/Q2
’11/Q4 ’12/Q2

19. hics!
g ra p
r the
o fo
nu sc
ks @
than
Many