Personal Information
Organización/Lugar de trabajo
Canterbury & West Coast, New Zealand, Canterbury New Zealand
Ocupación
CRM, Mobile, E-Commerce, Digital Transformation, Solution Architect, Software Executive, Analyst, Speaker
Sector
Technology / Software / Internet
Sitio web
www.socialmeetscrm.co.nz
Acerca de
I am an executive, entrepreneur, and consultant with over 20 years proven track record of leadership experience in the software industry, business, and IT consulting. Being an experienced CRM practitioner with a unique combination of development, quality management, and consulting, which effectively translates business needs into technology solutions I bring added value to organisations.
My achievements over the years include, but are not limited to, building the CIBER CRM consulting practice for Australia and New Zealand from scratch and making it a profitable division yearly, leading the development of the Epikonic solution, a mobile-social marketing platform based on a collaboration e...
Etiquetas
social media
mobile marketing
mobile
social crm
crm
customer service
customer experience
customer relationship management
roadmap
methodology
mobile coupon
social mobile collaboration
social coupon
mobile card wallet
loyalty
collaboration
social media optimization
smms
scrm
Ver más
Presentaciones
(11)Recomendaciones
(22)The Digital Universe - New Zealand
Roy Morgan Research
•
Hace 11 años
Social Intelligence Drives Social CRM
LaSandra Brill
•
Hace 11 años
CRMIdol 2012 - Coaching: Telling Compelling Social Business Stories
Kelly Craft
•
Hace 11 años
[Report] The Social Media ROI Cookbook, by Susan Etlinger
Altimeter, a Prophet Company
•
Hace 11 años
Go WithThe Customer Flow
Mark Tamis
•
Hace 12 años
R by example: mining Twitter for consumer attitudes towards airlines
Jeffrey Breen
•
Hace 12 años
Tomorrow's Intelligent Store
Cognizant
•
Hace 12 años
What Customer Relationship Management entails in the 21st Century
Sameer Patel
•
Hace 12 años
2012 Edelman Trust Barometer: Global Deck
Edelman
•
Hace 12 años
Social Timing Insights
Argyle Social
•
Hace 12 años
Social CRM
Custemotion Unternehmensberatung UG (haftungsbeschränkt)
•
Hace 12 años
Social media around the world 2011
Steven Van Belleghem
•
Hace 12 años
Social CRM is about the Social Customer, not just Social Media
Mark Tamis
•
Hace 12 años
Above The Funnel: Integrating Social and CRM
Our Social Times
•
Hace 12 años
Fronteer Strategy - Co-creation's 5 Guiding Principles
Fronteer Strategy
•
Hace 12 años
Social CRM
Sageukofficial
•
Hace 12 años
Unlocking Social CRM for your Organisation (Keynote)
Joakim Nilsson
•
Hace 12 años
Putting the Relationship back in Customer Relationship Management
Sameer Patel
•
Hace 12 años
Three reasons you will do social crm
Esteban Kolsky
•
Hace 13 años
The Future of Social CRM
Mark Tamis
•
Hace 13 años
Social CRM: Managing online relationships
Heidi Miller
•
Hace 13 años
Minimum Viable Product
Eric Ries
•
Hace 14 años
Personal Information
Organización/Lugar de trabajo
Canterbury & West Coast, New Zealand, Canterbury New Zealand
Ocupación
CRM, Mobile, E-Commerce, Digital Transformation, Solution Architect, Software Executive, Analyst, Speaker
Sector
Technology / Software / Internet
Sitio web
www.socialmeetscrm.co.nz
Acerca de
I am an executive, entrepreneur, and consultant with over 20 years proven track record of leadership experience in the software industry, business, and IT consulting. Being an experienced CRM practitioner with a unique combination of development, quality management, and consulting, which effectively translates business needs into technology solutions I bring added value to organisations.
My achievements over the years include, but are not limited to, building the CIBER CRM consulting practice for Australia and New Zealand from scratch and making it a profitable division yearly, leading the development of the Epikonic solution, a mobile-social marketing platform based on a collaboration e...
Etiquetas
social media
mobile marketing
mobile
social crm
crm
customer service
customer experience
customer relationship management
roadmap
methodology
mobile coupon
social mobile collaboration
social coupon
mobile card wallet
loyalty
collaboration
social media optimization
smms
scrm
Ver más