46. Compose elements into a
unique customer experience.
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47. “The only source of competitive
advantage is the one that can
survive technology-fueled
disruption: an obsession with
customer experience.”
Harley Manning
Forrester Research, author of Outside-In
48.
49. Natural Selection
Those that adapt
most quickly will
survive.
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50. Every industry will
become a software
industry.
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51. Build vs. BDuiey
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