Submit Search
Upload
Building a user research practice in the Home Office - Katy Arnold
•
Download as PPTX, PDF
•
1 like
•
503 views
uxbri
Follow
Presented at UX Brighton 2018: Advancing Research, 2nd November 2018.
Read less
Read more
Design
Report
Share
Report
Share
1 of 31
Download now
Recommended
PD Assignment EDU 6720
PD Assignment EDU 6720
Laurence Baker
Drupalcampatl d7
Drupalcampatl d7
Mediacurrent
Capgemini - Project industrialization with apache spark
Capgemini - Project industrialization with apache spark
Jean-Baptiste Martin
Ultimate Dogfooding: Behind the Scenes of Building the New Jira
Ultimate Dogfooding: Behind the Scenes of Building the New Jira
Atlassian
Github Action 開始簡易入門 DevOps,自動化你的專案 (LearnWeb Taiwan Meetup #15)
Github Action 開始簡易入門 DevOps,自動化你的專案 (LearnWeb Taiwan Meetup #15)
LearnWeb Taiwan
"Building a Resilient Cloud Infrastructure. From Scratch." - Cloud East, 28 J...
"Building a Resilient Cloud Infrastructure. From Scratch." - Cloud East, 28 J...
Jeremy Jarvis
Browser Testing with Docker - Craig Huber
Browser Testing with Docker - Craig Huber
Docker, Inc.
Green hopper webinar(1)
Green hopper webinar(1)
Cprime
Recommended
PD Assignment EDU 6720
PD Assignment EDU 6720
Laurence Baker
Drupalcampatl d7
Drupalcampatl d7
Mediacurrent
Capgemini - Project industrialization with apache spark
Capgemini - Project industrialization with apache spark
Jean-Baptiste Martin
Ultimate Dogfooding: Behind the Scenes of Building the New Jira
Ultimate Dogfooding: Behind the Scenes of Building the New Jira
Atlassian
Github Action 開始簡易入門 DevOps,自動化你的專案 (LearnWeb Taiwan Meetup #15)
Github Action 開始簡易入門 DevOps,自動化你的專案 (LearnWeb Taiwan Meetup #15)
LearnWeb Taiwan
"Building a Resilient Cloud Infrastructure. From Scratch." - Cloud East, 28 J...
"Building a Resilient Cloud Infrastructure. From Scratch." - Cloud East, 28 J...
Jeremy Jarvis
Browser Testing with Docker - Craig Huber
Browser Testing with Docker - Craig Huber
Docker, Inc.
Green hopper webinar(1)
Green hopper webinar(1)
Cprime
Story of Multnomah County: Migrating from Vignette and Building a Drupal Ecos...
Story of Multnomah County: Migrating from Vignette and Building a Drupal Ecos...
Acquia
Forming Agile Scrum Teams to Manage DITA Infrastructure
Forming Agile Scrum Teams to Manage DITA Infrastructure
Stan Doherty
Deploying Enterprise Deep Learning Masterclass Preview - Enterprise Deep Lea...
Deploying Enterprise Deep Learning Masterclass Preview - Enterprise Deep Lea...
Sam Putnam [Deep Learning]
Extending the google_assistant
Extending the google_assistant
Ndjido Ardo BAR
Spotify in the Cloud - An evolution of data infrastructure - Strata NYC
Spotify in the Cloud - An evolution of data infrastructure - Strata NYC
Josh Baer
Form Follows File
Form Follows File
Adub
O product where art thou
O product where art thou
Morgan Ahlström
How to Manage your Research
How to Manage your Research
Gerard de Melo
Real-Time Django
Real-Time Django
Bolster Labs
10 Things We Learned Re-imagining Kafka for the Cloud with Addison Huddy | Ka...
10 Things We Learned Re-imagining Kafka for the Cloud with Addison Huddy | Ka...
HostedbyConfluent
Hong Kong Drupal User Group - 2014 June 14th
Hong Kong Drupal User Group - 2014 June 14th
Wong Hoi Sing Edison
Transformative Git Practices
Transformative Git Practices
Nicola Paolucci
ALA TechSource Workshop: The Paperless Professional
ALA TechSource Workshop: The Paperless Professional
ALATechSource
Scaling Agility
Scaling Agility
Cory Foy
Agile knowledge check-up: Busting myths on core Agile concepts
Agile knowledge check-up: Busting myths on core Agile concepts
Rowan Bunning
Presentation Master Thesis
Presentation Master Thesis
cqix
Jira & Ansible: Streamlining Jira Server Administration for the Enterprise
Jira & Ansible: Streamlining Jira Server Administration for the Enterprise
Atlassian
DITA 101
DITA 101
Scriptorium Publishing
Linked Ocean Data - Exploring connections between marine datasets in a Big Da...
Linked Ocean Data - Exploring connections between marine datasets in a Big Da...
Adam Leadbetter
Atlassian User Group NYC April 27 2017 Presentations
Atlassian User Group NYC April 27 2017 Presentations
Marlon Palha
Jon Roobottom – Murder on the dancefloor: The death of disco
Jon Roobottom – Murder on the dancefloor: The death of disco
uxbri
Olena Bulygina – Designing for Humanity: A UX Journey in Humanitarian Aid
Olena Bulygina – Designing for Humanity: A UX Journey in Humanitarian Aid
uxbri
More Related Content
Similar to Building a user research practice in the Home Office - Katy Arnold
Story of Multnomah County: Migrating from Vignette and Building a Drupal Ecos...
Story of Multnomah County: Migrating from Vignette and Building a Drupal Ecos...
Acquia
Forming Agile Scrum Teams to Manage DITA Infrastructure
Forming Agile Scrum Teams to Manage DITA Infrastructure
Stan Doherty
Deploying Enterprise Deep Learning Masterclass Preview - Enterprise Deep Lea...
Deploying Enterprise Deep Learning Masterclass Preview - Enterprise Deep Lea...
Sam Putnam [Deep Learning]
Extending the google_assistant
Extending the google_assistant
Ndjido Ardo BAR
Spotify in the Cloud - An evolution of data infrastructure - Strata NYC
Spotify in the Cloud - An evolution of data infrastructure - Strata NYC
Josh Baer
Form Follows File
Form Follows File
Adub
O product where art thou
O product where art thou
Morgan Ahlström
How to Manage your Research
How to Manage your Research
Gerard de Melo
Real-Time Django
Real-Time Django
Bolster Labs
10 Things We Learned Re-imagining Kafka for the Cloud with Addison Huddy | Ka...
10 Things We Learned Re-imagining Kafka for the Cloud with Addison Huddy | Ka...
HostedbyConfluent
Hong Kong Drupal User Group - 2014 June 14th
Hong Kong Drupal User Group - 2014 June 14th
Wong Hoi Sing Edison
Transformative Git Practices
Transformative Git Practices
Nicola Paolucci
ALA TechSource Workshop: The Paperless Professional
ALA TechSource Workshop: The Paperless Professional
ALATechSource
Scaling Agility
Scaling Agility
Cory Foy
Agile knowledge check-up: Busting myths on core Agile concepts
Agile knowledge check-up: Busting myths on core Agile concepts
Rowan Bunning
Presentation Master Thesis
Presentation Master Thesis
cqix
Jira & Ansible: Streamlining Jira Server Administration for the Enterprise
Jira & Ansible: Streamlining Jira Server Administration for the Enterprise
Atlassian
DITA 101
DITA 101
Scriptorium Publishing
Linked Ocean Data - Exploring connections between marine datasets in a Big Da...
Linked Ocean Data - Exploring connections between marine datasets in a Big Da...
Adam Leadbetter
Atlassian User Group NYC April 27 2017 Presentations
Atlassian User Group NYC April 27 2017 Presentations
Marlon Palha
Similar to Building a user research practice in the Home Office - Katy Arnold
(20)
Story of Multnomah County: Migrating from Vignette and Building a Drupal Ecos...
Story of Multnomah County: Migrating from Vignette and Building a Drupal Ecos...
Forming Agile Scrum Teams to Manage DITA Infrastructure
Forming Agile Scrum Teams to Manage DITA Infrastructure
Deploying Enterprise Deep Learning Masterclass Preview - Enterprise Deep Lea...
Deploying Enterprise Deep Learning Masterclass Preview - Enterprise Deep Lea...
Extending the google_assistant
Extending the google_assistant
Spotify in the Cloud - An evolution of data infrastructure - Strata NYC
Spotify in the Cloud - An evolution of data infrastructure - Strata NYC
Form Follows File
Form Follows File
O product where art thou
O product where art thou
How to Manage your Research
How to Manage your Research
Real-Time Django
Real-Time Django
10 Things We Learned Re-imagining Kafka for the Cloud with Addison Huddy | Ka...
10 Things We Learned Re-imagining Kafka for the Cloud with Addison Huddy | Ka...
Hong Kong Drupal User Group - 2014 June 14th
Hong Kong Drupal User Group - 2014 June 14th
Transformative Git Practices
Transformative Git Practices
ALA TechSource Workshop: The Paperless Professional
ALA TechSource Workshop: The Paperless Professional
Scaling Agility
Scaling Agility
Agile knowledge check-up: Busting myths on core Agile concepts
Agile knowledge check-up: Busting myths on core Agile concepts
Presentation Master Thesis
Presentation Master Thesis
Jira & Ansible: Streamlining Jira Server Administration for the Enterprise
Jira & Ansible: Streamlining Jira Server Administration for the Enterprise
DITA 101
DITA 101
Linked Ocean Data - Exploring connections between marine datasets in a Big Da...
Linked Ocean Data - Exploring connections between marine datasets in a Big Da...
Atlassian User Group NYC April 27 2017 Presentations
Atlassian User Group NYC April 27 2017 Presentations
More from uxbri
Jon Roobottom – Murder on the dancefloor: The death of disco
Jon Roobottom – Murder on the dancefloor: The death of disco
uxbri
Olena Bulygina – Designing for Humanity: A UX Journey in Humanitarian Aid
Olena Bulygina – Designing for Humanity: A UX Journey in Humanitarian Aid
uxbri
Paul Robert Lloyd – Time team: Documenting decisions and marking milestones
Paul Robert Lloyd – Time team: Documenting decisions and marking milestones
uxbri
cxpartners – Impact mapping: the Service Designer’s secret weapon
cxpartners – Impact mapping: the Service Designer’s secret weapon
uxbri
Sharon Webster – Are you ready to mentor?
Sharon Webster – Are you ready to mentor?
uxbri
Luke Hay – Making the Most of Mentoring
Luke Hay – Making the Most of Mentoring
uxbri
Lucy Spence - Trade-offs
Lucy Spence - Trade-offs
uxbri
Janna Bastow - Avoiding the Agency Trap
Janna Bastow - Avoiding the Agency Trap
uxbri
Jonty Sharples - Arrogance & Confidence in ...Redux
Jonty Sharples - Arrogance & Confidence in ...Redux
uxbri
Louise Bloom - T-shaped skills save lives (and products). How and why to lear...
Louise Bloom - T-shaped skills save lives (and products). How and why to lear...
uxbri
Kate Flood - Speaking the same language
Kate Flood - Speaking the same language
uxbri
Alison Rawlings - Is UX Strategy even a thing?
Alison Rawlings - Is UX Strategy even a thing?
uxbri
Jonathan Smare - Leading culture change to increase customer centricity
Jonathan Smare - Leading culture change to increase customer centricity
uxbri
Matt LeMay - YOU DON'T "GET" ANYONE TO DO ANYTHING
Matt LeMay - YOU DON'T "GET" ANYONE TO DO ANYTHING
uxbri
Shrut Kirti Saksena - Holy Shift! Learnings in UX Research over the years
Shrut Kirti Saksena - Holy Shift! Learnings in UX Research over the years
uxbri
Lewis Nyman - Building effective mentoring relationships
Lewis Nyman - Building effective mentoring relationships
uxbri
Peter Winchester - Growing your career with (or without) a mentor
Peter Winchester - Growing your career with (or without) a mentor
uxbri
Jessica Squires - Starting your mentorship journey, common ground and self-care
Jessica Squires - Starting your mentorship journey, common ground and self-care
uxbri
Martyn Reding - Connecting the Dots
Martyn Reding - Connecting the Dots
uxbri
Nat Buckley - Good design is a team effort
Nat Buckley - Good design is a team effort
uxbri
More from uxbri
(20)
Jon Roobottom – Murder on the dancefloor: The death of disco
Jon Roobottom – Murder on the dancefloor: The death of disco
Olena Bulygina – Designing for Humanity: A UX Journey in Humanitarian Aid
Olena Bulygina – Designing for Humanity: A UX Journey in Humanitarian Aid
Paul Robert Lloyd – Time team: Documenting decisions and marking milestones
Paul Robert Lloyd – Time team: Documenting decisions and marking milestones
cxpartners – Impact mapping: the Service Designer’s secret weapon
cxpartners – Impact mapping: the Service Designer’s secret weapon
Sharon Webster – Are you ready to mentor?
Sharon Webster – Are you ready to mentor?
Luke Hay – Making the Most of Mentoring
Luke Hay – Making the Most of Mentoring
Lucy Spence - Trade-offs
Lucy Spence - Trade-offs
Janna Bastow - Avoiding the Agency Trap
Janna Bastow - Avoiding the Agency Trap
Jonty Sharples - Arrogance & Confidence in ...Redux
Jonty Sharples - Arrogance & Confidence in ...Redux
Louise Bloom - T-shaped skills save lives (and products). How and why to lear...
Louise Bloom - T-shaped skills save lives (and products). How and why to lear...
Kate Flood - Speaking the same language
Kate Flood - Speaking the same language
Alison Rawlings - Is UX Strategy even a thing?
Alison Rawlings - Is UX Strategy even a thing?
Jonathan Smare - Leading culture change to increase customer centricity
Jonathan Smare - Leading culture change to increase customer centricity
Matt LeMay - YOU DON'T "GET" ANYONE TO DO ANYTHING
Matt LeMay - YOU DON'T "GET" ANYONE TO DO ANYTHING
Shrut Kirti Saksena - Holy Shift! Learnings in UX Research over the years
Shrut Kirti Saksena - Holy Shift! Learnings in UX Research over the years
Lewis Nyman - Building effective mentoring relationships
Lewis Nyman - Building effective mentoring relationships
Peter Winchester - Growing your career with (or without) a mentor
Peter Winchester - Growing your career with (or without) a mentor
Jessica Squires - Starting your mentorship journey, common ground and self-care
Jessica Squires - Starting your mentorship journey, common ground and self-care
Martyn Reding - Connecting the Dots
Martyn Reding - Connecting the Dots
Nat Buckley - Good design is a team effort
Nat Buckley - Good design is a team effort
Recently uploaded
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
Pooja Nehwal
infant assessment fdbbdbdddinal ppt.pptx
infant assessment fdbbdbdddinal ppt.pptx
suhanimunjal27
UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...
UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...
RitikaRoy32
Top Rated Pune Call Girls Koregaon Park ⟟ 6297143586 ⟟ Call Me For Genuine S...
Top Rated Pune Call Girls Koregaon Park ⟟ 6297143586 ⟟ Call Me For Genuine S...
Call Girls in Nagpur High Profile
Booking open Available Pune Call Girls Nanded City 6297143586 Call Hot India...
Booking open Available Pune Call Girls Nanded City 6297143586 Call Hot India...
Call Girls in Nagpur High Profile
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Gi...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Gi...
Pooja Nehwal
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
Call Girls in Nagpur High Profile
B. Smith. (Architectural Portfolio.).pdf
B. Smith. (Architectural Portfolio.).pdf
University of Wisconsin-Milwaukee
AMBER GRAIN EMBROIDERY | Growing folklore elements | Root-based materials, w...
AMBER GRAIN EMBROIDERY | Growing folklore elements | Root-based materials, w...
BarusRa
Government polytechnic college-1.pptxabcd
Government polytechnic college-1.pptxabcd
shivubhavv
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
babafaisel
VVIP CALL GIRLS Lucknow 💓 Lucknow < Renuka Sharma > 7877925207 Escorts Service
VVIP CALL GIRLS Lucknow 💓 Lucknow < Renuka Sharma > 7877925207 Escorts Service
aroranaina404
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
Delhi Call girls
DragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptx
mirandajeremy200221
2-tool presenthdbdbdbdbddhdhddation.pptx
2-tool presenthdbdbdbdbddhdhddation.pptx
suhanimunjal27
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
anilsa9823
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
9953056974 Low Rate Call Girls In Saket, Delhi NCR
Stark Industries Marketing Plan (1).pptx
Stark Industries Marketing Plan (1).pptx
jeswinjees
Escorts Service Basapura ☎ 7737669865☎ Book Your One night Stand (Bangalore)
Escorts Service Basapura ☎ 7737669865☎ Book Your One night Stand (Bangalore)
amitlee9823
Tapestry Clothing Brands: Collapsing the Funnel
Tapestry Clothing Brands: Collapsing the Funnel
jen_giacalone
Recently uploaded
(20)
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
infant assessment fdbbdbdddinal ppt.pptx
infant assessment fdbbdbdddinal ppt.pptx
UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...
UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...
Top Rated Pune Call Girls Koregaon Park ⟟ 6297143586 ⟟ Call Me For Genuine S...
Top Rated Pune Call Girls Koregaon Park ⟟ 6297143586 ⟟ Call Me For Genuine S...
Booking open Available Pune Call Girls Nanded City 6297143586 Call Hot India...
Booking open Available Pune Call Girls Nanded City 6297143586 Call Hot India...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Gi...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Gi...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
B. Smith. (Architectural Portfolio.).pdf
B. Smith. (Architectural Portfolio.).pdf
AMBER GRAIN EMBROIDERY | Growing folklore elements | Root-based materials, w...
AMBER GRAIN EMBROIDERY | Growing folklore elements | Root-based materials, w...
Government polytechnic college-1.pptxabcd
Government polytechnic college-1.pptxabcd
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
VVIP CALL GIRLS Lucknow 💓 Lucknow < Renuka Sharma > 7877925207 Escorts Service
VVIP CALL GIRLS Lucknow 💓 Lucknow < Renuka Sharma > 7877925207 Escorts Service
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
DragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptx
2-tool presenthdbdbdbdbddhdhddation.pptx
2-tool presenthdbdbdbdbddhdhddation.pptx
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
Stark Industries Marketing Plan (1).pptx
Stark Industries Marketing Plan (1).pptx
Escorts Service Basapura ☎ 7737669865☎ Book Your One night Stand (Bangalore)
Escorts Service Basapura ☎ 7737669865☎ Book Your One night Stand (Bangalore)
Tapestry Clothing Brands: Collapsing the Funnel
Tapestry Clothing Brands: Collapsing the Funnel
Building a user research practice in the Home Office - Katy Arnold
1.
Sub-title Building a user
research practice in the Home Office KatyArnold Head of User Research @katyarnie
2.
Sub-title
3.
Sub-title
4.
Sub-title
5.
Sub-title
6.
Sub-title So, how did
we build a user research practice at the Home Office?
7.
Sub-title 1. Go under
the radar 2. Get organised 3. Add value 4. Do great work
8.
Sub-title 1. Go under
the radar 2. Get organised 3. Add value 4. Do great work
9.
Sub-title “If it’s a
good idea, do it. It is much easier to apologise than to get permission” Grace Hopper © Lynn Gilbert
10.
Sub-title
11.
Sub-title
12.
Sub-title
13.
Sub-titleTrained 120 staff
14.
Sub-title 1. Go under
the radar 2. Get organised 3. Add value 4. Do great work
15.
Sub-title Recruiting participants for research
is hard
16.
Sub-title
17.
Sub-title https://ei8fdb.github.io/Build-Low-Cost-User-Research-Lab/
18.
Sub-title 1. Go under
the radar 2. Get organised 3. Add value 4. Do great work
19.
Sub-title
20.
Sub-title
21.
Sub-title https://en.wikipedia.org/wiki/Cuneiform
22.
Sub-title
23.
Sub-title
24.
Sub-title
25.
Sub-title 1. Go under
the radar 2. Get organised 3. Add value 4. Do great work
26.
Sub-title Digital Inclusion team
27.
Sub-title
28.
Sub-title Digital, Data and
Technology
29.
Sub-title
30.
Sub-title 1. Go under
the radar 2. Get organised 3. Add value 4. Do great work
31.
Sub-title Thank you! KatyArnold Head of
User Research @katyarnie
Download now