Designing an email that looks great and produces results We all love a good looking email don't we! However it is not only about the looks; the key is creating an interesting, well written email that your readers are excited to receive. At the end of this session you will have learned about creating emails that work; engage the reader; encourage interaction and facilitate an effective call to action. After all, what's the point of an email with both beauty and brains if it doesn't engage with your audience?