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EU TWINNING PROJECT
                                                             TR 08 IB FI 02
                                                             “ Improving Data Quality in Public Accounts”




                                                             AB EŞLEŞTİRME PROJESİ
                                                             “ Kamu Hesaplarında Veri Kalitesinin Artırılması”




IT tools for statistics, visualization,
              open data


         Carlo Vaccari (ISTAT / Formez)
                                                                                                                 1
            Twinning Project “Improving data quality in public accounts”
Data warehouse


Business Intelligence to analyze data

Business Intelligence elaborations operate on Data Warehouse

A Data Warehouse is a collection of data that supports decision
making and having the following characteristics:
   • oriented to the subject of interest
   • integrated and consistent
   • representative of the temporal evolution
   • non-volatile




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                    Twinning Project “Improving data quality in public accounts”
                                                                                   2
Data Warehouse tools



Operational                                                from operational data
       data                                                to data warehouse




    Current transactional
                                                                                           Data Warehouse
    procedures




                                                  Dashboards

                                                                                                            Data Mining
                                                                      Advanced                 OLAP tools
                                                                      Reporting
                                                                                                                     3
                            Twinning Project “Improving data quality in public accounts”                             3
Dashboard


Dashboard: data visualization tool that displays the current status of
metrics and key performance indicators (KPIs) for an enterprise.
Dashboards consolidate and arrange numbers, metrics and
sometimes performance scorecards on a single screen.

Various kind of dashboards:
 “Business Dashboards” – Business related dashboard
 “Executive Dashboard” – Dashboards meant to be used by CEO,
Managers etc
 “Operational Dashboard” – Dashboards that monitor day to day
activity

Dashboards are designed to help us monitor what’s going on at a
glance



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                    Twinning Project “Improving data quality in public accounts”
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Dashboard




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Twinning Project “Improving data quality in public accounts”
                                                               5
Dashboard




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Twinning Project “Improving data quality in public accounts”
                                                               6
OLAP

OnLine Analytical Processing: decision support software that allows the
user to quickly analyze information that has been summarized into
multidimensional views and hierarchies

OLAP tools are used to perform trend analysis on financial information

   Multidimensional data

   Many operators

  Complex not-
 predefined analysis

   Data:
 - not operational
 - current and historical


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                       Twinning Project “Improving data quality in public accounts”
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An OLAP implementation with BO (Italian case)



                      E/R outline                                                                                                                                                                                                                                                                              DFM Fact outline                                                                                                                                                                                DFM Functionality outline
                                                                                                                                                                                                                                                                Fascia di Dimensione
                                                                                                                                                                                                         Tipo Ente                                               Codice Fascia
                                                                                                                                                      Popolazione
                                                             Periodo Prospetto PSI                                                                                                                         Codice Tipo Ente
                                                             Periodo PSI
                                                                                                                                                        Anno rilevazione Istat



                            Tipo Applicazione                                                                                                     Fascia di Dimensione                                                                                          Periodo Prospetto Cassa
                             Codice Tipo Applicazione                                                                                               Codice Fascia                                     Ente                                                       Periodo Prospetto Cassa
                                                                                                                                                                                                       Codice Ente

                                                                                     Popolazione                   Tipo Ente
                                                                                     Anno rilevazione Istat            Codice Tipo Ente

                                                                                                                                                                 Tipo Anomalia
                                                                                                                                                                 Codice Tipo Anomalia
                                                                                                                                                                                                                                           Prospetto Cassa


                                             Prospetto PSI                                              Ente
                                                                                                         Codice Ente
                                                                                                                                                                                                                                                                                    Tipo Prospetto Cassa
                                                                                                                                                 Anagrafica Anomalia
                                                                                                                                                                                                                                                                                      Tipo Prospetto Cassa
                                                                                                                                                   Codice Anomalia                                                                          Voce Cassa
                     Tipo Modello
                     Codice Tipo Modello                                                                                                                                         Dettaglio Anomalia
                                                                                                                                                                                   Progressivo Anomalia


                                      Tipo Voce Prospetto
                                       Codice Tipo Voce
                                                                                                                                                                                                                                        Anagrafica Voce Cassa
                                                                                                                                                                                                                                        Codice Voce Cassa
           Anagrafica Voce PSI
            Codice Voce Patto
                                                                                                                                                                       Tipo Voce Cassa
                                                                                                                                                                        Codice Tipo Voce Cassa




             Voce Prospetto PSI


                                                                                                                                                                                                                                                                             Sezione

                                                                                                                                                                                                                                                 Titolo
        Voce Istat              Voce Patto
                                                                                                                                                                                                                       Categoria


                                                                                                                                                                                  Voce Dettaglio




                                                                                                                                                                                                                                                                                                           Business Rules
    Analysis

    Development
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     BO Report
                                                                                                                                                                                                                                                                                                                                                                                                                                             BO Universe




                                           ETL                                                                                                                                EDW                                                                                                                             ETL          Data
                                                                                                                                                                                                                                                                                                                           Mart       DMA_DC13_LISTE
                                                                                                                                                                                                                                                                                                                                       ID_LISTA: SMALLINT
                                                                                                                                                                                                                                                                                                                                       DENOMINAZIONE_LISTA: varchar(200)
                                                                                                                                                                                                                                                                                                                                       NOME_FORNITORE: varchar(200)
                                                                                                                                                                                                                                                                                                                                                                           DMA_DC12_CAMPAGNE
                                                                                                                                                                                                                                                                                                                                                                            ID_CAMPAGNA: SMALLINT
                                                                                                                                                                                                                                                                                                                                                                           CAMPAGNA: varchar(200)
                                                                                                                                                                                                                                                                                                                                                                                                                          DMA_DC01_DATA_OSSERVAZIONE
                                                                                                                                                                                                                                                                                                                                                                                                                           ID_DATA_OSS: smalldatetime

                                                                                                                                                                                                                                                                                                                                       DATA_FORNITURA: smalldatetime       DATA_ASSEGN_CAMPAGNA: smalldatetime             DATA_OSSERVAZIONE: smalldatetime
                                                                                                                                                                                                                                                                                                                                       CRITERI_SELEZIONE: varchar(2000)    DB_PROVENIENZA: varchar(100)
                                                                                                                                                                                                                                                                                                                                       COD_LISTA: varchar(200)


                                                                                                                                                                                                                                                                                                                           DMA_DC02_CLIENTI
                                                                                                                                                                                                                                                 D_DMA_DCEE_CL_ECONOMICA_EN                                                 ID_CLIENTE: SMALLINT                                                                                            DMA_DC08_OPERATORI_TELESELLING
                                                                                                                                                                   D_DMA_DTPE_TIPO_ ENTE                                                                                                                                   TIPO_CLIENTE: varchar(15)                                                                                         ID_OPERATORE: int
                                                                                                                                                                                                                                                                                                                           CONSENSO_INFORM: varchar(2)                      DMA_FC01_CONTATTI
                                                                                                                                                                                                                                                                                                                                                                                                                                            OPERATORE: varchar(20)
                                                                                                                                                                                                                                                                                                                           NOMINATIVO_DA_RICHIAMARE: varchar(200)            ID_CAMPAGNA: SMALLINT
                                                                                                                                 D_DMA_SLOG_LOG_DI_CARICAMENTO                                                                                                                                                             NOMINATIVO_INTERLOCUTORE: varchar(200)
                                                                                                                                                                                                                                                                                                                                                                                                                                            PARTNER_COMMERCIALE: varchar(255)
                                                                                                                                                                                                                                                                                                                                                                             ID_LISTA: SMALLINT
                                                                                                                                                                                                                                                            D_DMA_DCES_CL_ECONOMICA_SP                                     E_MAIL: varchar(50)                               ID_CLIENTE: SMALLINT
                                                                                                                                                                                                                                                                                                                           PARTITA_IVA: varchar(16)
                                                                                                                                                                                                               D_DMA_DSTE_SOTTOTIPO_ENTE                                                                                                                                     NUM_CONTATTI_DEFINITIVI: SMALLINT                             DMA_DC09_CONTRATTI
                                                                                                                                                                                                                                                                                                                           FORMA_GIURIDICA: varchar(200)
                                                                                                                                                                                                                                                                                                                           COGNOME_RAGIONE_SOCIALE: varchar(200)             NUM_CONTATTI_NON_DEFINITIVI: SMALLINT                          ID_CONTRATTO: SMALLINT
                                                                                                                                                                                                                                                                                                                           NOME: varchar(100)                                NUM__PRODOTTI_VENDUTI: SMALLINT                                TIPO_CONTRATTO: varchar(30)
                                                                                                                                                                                                                                                                                                                           TITOLO: varchar(50)                               NUM_SERVIZI_VENDUTI: SMALLINT                                  CONTRATTO: varchar(200)
                                                                                                                                           D_DMA_SSTS_STATUS                                                                                                                                                                                                                 ID_TEMPO_COURTESY_CALL: SMALLINT
                                                                                                                                                                                           D_DMA_DPRZ_PROV_REG_ZONA                                                                                                        SESSO: varchar(10)
                                                                                                                                                                                                                                                                                                                                                                             ID_TEMPO_CHIUSURA: SMALLINT
                                                                                                                                                                                                                                                                                                                           UTENZA_CLI_INPUT: varchar(15)
                                                                                                                                                                                                                                                                                                                           UTENZA_ALTERNATIVA1_CLI_OUTPUT: varchar(15)       ID_TEMPO_SCADENZA_GEST: SMALLINT
                                                                                                                                                                                                                                                                                                                           TIPO_1_CLI_OUTPUT: varchar(20)                    ID_CONTRATTO: SMALLINT                                           DMA_DC07_FASCIA_ETA
                                                                                                                                                                                                                                                             D_DMA_DAVC_ANAGRAFICA_VOCE_CAS                                UTENZA_ALTERNATIVA2_CLI_OUTPUT: varchar(15)       ID_ESITO: SMALLINT                                                ID_FASCIA_ETA: TINYINT
                                                                                                                                                                                                                                                                                                                           CENTRALE_TELEFONICA: varchar(100)                 ID_DATA_OSS: smalldatetime
                                                                                                                                                                                                                                                                                                                                                                                                                                              FASCIA_ETA: varchar(10)
                                                                                                                                                                                                                                                                                                                           CODICE_IDBRE: varchar(15)                         ID_GESTORE: SMALLINT
                                                                                                                                                                                                                                                                                                                                                                                                                                              ESTREMO_INF: TINYINT
                                                                                                                                                                                                                                                                                                                           LONGDISTANCE: varchar(2)                          ID_FASCIA_ETA: TINYINT
                                                                                                                                                                                                                                                                                                                                                                                                                                              ESTREMO_SUP: TINYINT
                                                                                                                                                                                                                                                                                                                           COPERTURA_WS: varchar(2)                          DATA_HHMM_CONTATTO: smalldatetime
                                                                                                                                                                                                                                                                                                                           CENTRALE_ADSL_SA: varchar(2)                      ID_MOT_NON_ADES_ALTR: TINYINT
                                                                                                                                                                                                                                                                                                                           TIPO_APPARATO: varchar(50)                        ID_MOT_NONADES_NOTE: int
                                                                                                                                                                                                                                                                                                                                                                                                                                       DMA_DC15_GESTORI
                                                                                                                                                                                                                                                                                                                           INDIRIZZO_DEL_CLI_INPUT: varchar(200)             ID_ESITO_CCALL: SMALLINT
                                                                                                                                                                                                                                                                                                                                                                             COD_PROVINCIA: varchar(3)                                  ID_GESTORE: SMALLINT
                                                                                                                                                                                                                                              D_DMA_DCGS_CODICI_GEST_SIOPE                                                 COMUNE: varchar(100)
                                                                                                                                                                                                                                                                                                                           PROVINCIA: varchar(100)                           COD_COMUNE: varchar(3)                                    GESTORE: varchar(100)
                                                                                                                                                                                                                                                                                                                           REGIONE: varchar(50)                              COD_REGIONE: varchar(2)
                                                                                                                                                                                                                                                                                                                           CAP: varchar(5)                                   ID_OPERATORE_VENDITA: int
                                                                                                                                                                                                                                                                                                                           NUM_LINEE: TINYINT                                ID_OPERATORE_CCALL: int                                  DMA_DC00_TEMPO
                                                                                                                                                                                                                                                                                                                           FAX: varchar(15)                                  ID_MOT_RIFIUTO_NOTE: int
                                                                                                                                                                                                                                                                                                                                                                                                                                       ID_TEMPO: SMALLINT
                                                                                                                                                                                                           D_DMA_DAEN_ANAGRAFICA_ENTE                                                                                      COD_CLIENTE: varchar(20)
                                                                                                                                                                                                                                                                                                                           COD_REGIONE: varchar(2)                                                                                    ANNO: SMALLINT
                                                                                                                                                                                                                                                                                                                           COD_PROVINCIA: varchar(3)                                                                                  MESE: TINYINT
                                                                                                                                                                                                                                                                                                                           COD_COMUNE: varchar(3)                                                                                     GIORNO: TINYINT
                                                                                                                                                                                                                                                                                                                                                                                                                                      DATA: smalldatetime
                                                                                                                                                                                                                                                                                                                           DMA_DC04_ESITO_CCALL                                                                                       ORA: TINYINT
                                                                                                                                                                                                                                                                                                                            ID_ESITO_CCALL: SMALLINT                                                                                  FESTIVO: bit

                                                                                                                                                                                                                                                                                                                            ESITO_COURTESY_CALL: varchar(20)
                                                                                                                                                                                                                                                                                                                            MOTIVO_RIFIUTO: varchar(80)
                                                                                                                                                                                                                                                                                                                            COD_ESITO_CCAL: varchar(10)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   DMA_DC18_REGIONI
                                                                                                                                                                      D_DMA_DDCT_DATA_CONT_SIOPE           D_DMA_FMUE_MOV_USCITE_ENTRATE                                                                                                                                                             DMA_DC14_TERRITORIO                                                            COD_REGIONE: varchar(2)
                                                                                                                                                                                                                                                                                                                           DMA_DC05_MOT_RIFIUTO_NOTE
                                                                                                                                                                                                                                                                                                                                                                                                      COD_PROVINCIA: varchar(3)
                                                                                                                                                                                                                                                                                                                            ID_MOT_RIFIUTO_NOTE: int                                                                                                                               REGIONE: varchar(50)
                                                                                                                                                                                                                                                                                                                                                                                                      COD_COMUNE: varchar(3)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   RIPARTIZIONE: varchar(30)
                                                                                                                                                                                                                                                                                                                           MOTIVO_RIFIUTO_NOTE: varchar(2000)                                        COMUNE: varchar(100)                                                          COD_RIPARTIZ: varchar(1)
                                                                                                                                                                                                                                                                                                                                                                                                     PROVINCIA: varchar(100)
                                                                                                                                                                                                                                                                                                                                DMA_DC03_ESITO_CONTATTO                                              REGIONE: varchar(100)
                                                                                                                                                                                                                                                                                                                                 ID_ESITO: SMALLINT                                                  RIPARTIZIONE: varchar(20)
                                                                                                                                                                                                                                                                                                                                                                                                     CODICE_REGIONE: varchar(2)
                                                                                                                                                                                                                                                                                                                                 UTILITA: varchar(10)                                                CODICE_RIPART: varchar(1)
                                                                                                                                                                                                                                                                                                                                 ESITO: varchar(20)
                                                                                                                                                                                                                                                                                                                                 MOTIVO_ESITO: varchar(80)
                                                                                                                                                                                                                                                                                                                                 COD_ESITO_DEF: varchar(2)
                                                                                                                                                                                                                                                                                                                                 ESITO_DEFINITIVO: varchar(20)
                                                                                                                                                                         D_DMA_DBTE_BANCA_TESORIERA                                                                                                                                                                                                                                                                       DMA_DC16_PROVINCE
                                                                                                                                                                                                                                                                                                                                DMA_DC10_MOT_NONADES_NOTE                                                                                                                  COD_PROVINCIA: varchar(3)
                                                                                                                                                                                                                                                                                                                                 ID_MOT_NONADES_NOTE: int                                                                                                                 PROVINCIA: varchar(100)
                                                                                                                                                                                                                                                                                                                                 MOT_NONADES_NOTE: varchar(2000)                                                                                                          COD_REGIONE: varchar(2)



                                                                                                                                                                                                                                                                                                                               DMA_DC06_MOT_NONADES_ALTRO
                                                                                                                                                                                                                                                                                                                                ID_MOT_NON_ADES_ALTR: TINYINT
                                                                                                                                                                                                                                                                                                                               MOTIVO_NON_ADESIONE_ALTR: varchar(50)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      8
8                                                                                                                                                                                                                                                                                                   Twinning Project “Improving data quality in public accounts”
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Tools


Examples of tools for data management and Business Intelligence
(opensource applications)

Google refine http://code.google.com/p/google-refine/

Business Intelligence opensource tools:
- http://www.pentaho.com/
- http://www.jaspersoft.com/
- http://www.palo.net/

Free software with fee for support




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                    Twinning Project “Improving data quality in public accounts”
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Visualization techniques

Visualization techniques (cartography, advanced visualization
tools)
  Mindmaps
  Displaying news
  Displaying data
  Displaying connections
  Displaying websites
  Articles & resources
  Tools and services

Tableau http://www.tableausoftware.com/public/community

CACS http://www.cacs.org/post/index




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                    Twinning Project “Improving data quality in public accounts”
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Visualization techniques

Infographics http://pinterest.com/rtkrum/cool-infographics-
gallery/

Visualization tools: http://datavisualization.ch/tools/


IBM Many Eyes http://www-
958.ibm.com/software/data/cognos/manyeyes/

Even on social network
http://tweettopicexplorer.neoformix.com/#n=internazionale

New visualizations:
http://hint.fm/wind/




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                     Twinning Project “Improving data quality in public accounts”
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Visualization techniques

Google Public Data Explorer:
a simple way to start presenting data using advanced
visualization techniques is Google Public Data Explorer
(http://www.google.com/publicdata/home), a tool by which every
organization can show his data on the Web so that users can find,
explore, and share it.

Two steps available for using GPDE:
1 - MoF can start testing the tool uploading datasets for
visualization and exploration by privileged users
2 – in a second phase MoF can agree with Google for a formal
insertion    of    his   data    in     the   Dataset Directory
http://www.google.com/publicdata/directory

Many organizations have chosen this way of publishing (often as
additional way to their website), between them WorldBank, IMF,
OECD, Eurostat etc.
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                    Twinning Project “Improving data quality in public accounts”
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Visualization techniques

VIDI

VIDI suite is a set of Drupal (an open CMS) modules designed to
enable the creation of visual data displays. Using VIDI tools you
can display changes in data values over time, relate data in
various ways to geographical maps, or display static datasets
through different types of charts. You can use Dataviz website to
create visual data displays

Two ways to use it:
1. You can use VIDI on the website http://www.dataviz.org
loading your data, choosing between available visualizations and
storing your visualization
2. Download VIDI modules and install them in your Drupal
webiste, then import your datasets and prepare data displays
see http://www.patchworknation.org/


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                    Twinning Project “Improving data quality in public accounts”
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Visualization techniques

Future: HTML5 – new standard for the Web

See some show: http://www.apple.com/html5/

Some effect from http://slides.html5rocks.com




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                   Twinning Project “Improving data quality in public accounts”
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Open Data

Open Data:
- data freely available to everyone
- elementary (raw) data
- to use and republish
- without restrictions from copyrights or patents

Best practice: World Bank http://data.worldbank.org/

Data: by country or by topic or by indicator (1000+)

All indicators available in table, map, graph and downloadable as
xls and xml

On the WB website also modules to directly access WB data from
Stata and “R” statistical tools



                                                                                   15
                    Twinning Project “Improving data quality in public accounts”
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Open Data

               Tim Berners-Lee: Linked Data associated
               with gold stars, like the ones you got in
               school.

               1 - make your stuff available on the web
               (whatever format)

               2 - make it available as structured data
               (e.g. excel instead of image scan)

               3 - non-proprietary format (e.g. csv not xls)

               4 - use URLs to identify things, so that
               people can point at your stuff

               5 - link your data to other people’s data to
               provide context

                                                               16
Twinning Project “Improving data quality in public accounts”
                                                               16
Linked Data




                                                               17
Twinning Project “Improving data quality in public accounts”
                                                               17
Open Data tools: CKAN

CKAN stands for Comprehensive Knowledge Archive Network

Developed by OKFN Open Knowledge Foundation Network

Open source package that make data accessible – by providing
tools to streamline publishing, sharing, finding and using data.
CKAN is aimed at data publishers (national and regional
governments, companies and organizations) wanting to make
their data open and available

Used by many central (dk, no, uk) and local governments
Features:
 Publish & Find Datasets (import, keywords, versioning)
 Store & Manage Data (Raw data, metadata, statistics, geo-)
 Engage with users & Others (Community Mgmt)
 Customize & Extend (APIs, extensions, opensource)


                                                                                   18
                    Twinning Project “Improving data quality in public accounts”
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Open Data tools: data.gov / Drupal



Drupal is a CMS (Content Management System) opensource often
used in Open Data projects

Data.gov code released as OSS (a modified Drupal version) used
also for India → Open Government Platform

Drupal OpenData working group
http://groups.drupal.org/opendata-working-group

Data Journalism:
http://www.guardian.co.uk/world/datablog/2010/feb/01/united-
nations-population-world-data




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                   Twinning Project “Improving data quality in public accounts”
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  • 1. EU TWINNING PROJECT TR 08 IB FI 02 “ Improving Data Quality in Public Accounts” AB EŞLEŞTİRME PROJESİ “ Kamu Hesaplarında Veri Kalitesinin Artırılması” IT tools for statistics, visualization, open data Carlo Vaccari (ISTAT / Formez) 1 Twinning Project “Improving data quality in public accounts”
  • 2. Data warehouse Business Intelligence to analyze data Business Intelligence elaborations operate on Data Warehouse A Data Warehouse is a collection of data that supports decision making and having the following characteristics: • oriented to the subject of interest • integrated and consistent • representative of the temporal evolution • non-volatile 2 Twinning Project “Improving data quality in public accounts” 2
  • 3. Data Warehouse tools Operational from operational data data to data warehouse Current transactional Data Warehouse procedures Dashboards Data Mining Advanced OLAP tools Reporting 3 Twinning Project “Improving data quality in public accounts” 3
  • 4. Dashboard Dashboard: data visualization tool that displays the current status of metrics and key performance indicators (KPIs) for an enterprise. Dashboards consolidate and arrange numbers, metrics and sometimes performance scorecards on a single screen. Various kind of dashboards: “Business Dashboards” – Business related dashboard “Executive Dashboard” – Dashboards meant to be used by CEO, Managers etc “Operational Dashboard” – Dashboards that monitor day to day activity Dashboards are designed to help us monitor what’s going on at a glance 4 Twinning Project “Improving data quality in public accounts” 4
  • 5. Dashboard 5 Twinning Project “Improving data quality in public accounts” 5
  • 6. Dashboard 6 Twinning Project “Improving data quality in public accounts” 6
  • 7. OLAP OnLine Analytical Processing: decision support software that allows the user to quickly analyze information that has been summarized into multidimensional views and hierarchies OLAP tools are used to perform trend analysis on financial information Multidimensional data Many operators Complex not- predefined analysis Data: - not operational - current and historical 7 Twinning Project “Improving data quality in public accounts” 7
  • 8. An OLAP implementation with BO (Italian case) E/R outline DFM Fact outline DFM Functionality outline Fascia di Dimensione Tipo Ente Codice Fascia Popolazione Periodo Prospetto PSI Codice Tipo Ente Periodo PSI Anno rilevazione Istat Tipo Applicazione Fascia di Dimensione Periodo Prospetto Cassa Codice Tipo Applicazione Codice Fascia Ente Periodo Prospetto Cassa Codice Ente Popolazione Tipo Ente Anno rilevazione Istat Codice Tipo Ente Tipo Anomalia Codice Tipo Anomalia Prospetto Cassa Prospetto PSI Ente Codice Ente Tipo Prospetto Cassa Anagrafica Anomalia Tipo Prospetto Cassa Codice Anomalia Voce Cassa Tipo Modello Codice Tipo Modello Dettaglio Anomalia Progressivo Anomalia Tipo Voce Prospetto Codice Tipo Voce Anagrafica Voce Cassa Codice Voce Cassa Anagrafica Voce PSI Codice Voce Patto Tipo Voce Cassa Codice Tipo Voce Cassa Voce Prospetto PSI Sezione Titolo Voce Istat Voce Patto Categoria Voce Dettaglio Business Rules Analysis Development BO Report BO Universe ETL EDW ETL Data Mart DMA_DC13_LISTE ID_LISTA: SMALLINT DENOMINAZIONE_LISTA: varchar(200) NOME_FORNITORE: varchar(200) DMA_DC12_CAMPAGNE ID_CAMPAGNA: SMALLINT CAMPAGNA: varchar(200) DMA_DC01_DATA_OSSERVAZIONE ID_DATA_OSS: smalldatetime DATA_FORNITURA: smalldatetime DATA_ASSEGN_CAMPAGNA: smalldatetime DATA_OSSERVAZIONE: smalldatetime CRITERI_SELEZIONE: varchar(2000) DB_PROVENIENZA: varchar(100) COD_LISTA: varchar(200) DMA_DC02_CLIENTI D_DMA_DCEE_CL_ECONOMICA_EN ID_CLIENTE: SMALLINT DMA_DC08_OPERATORI_TELESELLING D_DMA_DTPE_TIPO_ ENTE TIPO_CLIENTE: varchar(15) ID_OPERATORE: int CONSENSO_INFORM: varchar(2) DMA_FC01_CONTATTI OPERATORE: varchar(20) NOMINATIVO_DA_RICHIAMARE: varchar(200) ID_CAMPAGNA: SMALLINT D_DMA_SLOG_LOG_DI_CARICAMENTO NOMINATIVO_INTERLOCUTORE: varchar(200) PARTNER_COMMERCIALE: varchar(255) ID_LISTA: SMALLINT D_DMA_DCES_CL_ECONOMICA_SP E_MAIL: varchar(50) ID_CLIENTE: SMALLINT PARTITA_IVA: varchar(16) D_DMA_DSTE_SOTTOTIPO_ENTE NUM_CONTATTI_DEFINITIVI: SMALLINT DMA_DC09_CONTRATTI FORMA_GIURIDICA: varchar(200) COGNOME_RAGIONE_SOCIALE: varchar(200) NUM_CONTATTI_NON_DEFINITIVI: SMALLINT ID_CONTRATTO: SMALLINT NOME: varchar(100) NUM__PRODOTTI_VENDUTI: SMALLINT TIPO_CONTRATTO: varchar(30) TITOLO: varchar(50) NUM_SERVIZI_VENDUTI: SMALLINT CONTRATTO: varchar(200) D_DMA_SSTS_STATUS ID_TEMPO_COURTESY_CALL: SMALLINT D_DMA_DPRZ_PROV_REG_ZONA SESSO: varchar(10) ID_TEMPO_CHIUSURA: SMALLINT UTENZA_CLI_INPUT: varchar(15) UTENZA_ALTERNATIVA1_CLI_OUTPUT: varchar(15) ID_TEMPO_SCADENZA_GEST: SMALLINT TIPO_1_CLI_OUTPUT: varchar(20) ID_CONTRATTO: SMALLINT DMA_DC07_FASCIA_ETA D_DMA_DAVC_ANAGRAFICA_VOCE_CAS UTENZA_ALTERNATIVA2_CLI_OUTPUT: varchar(15) ID_ESITO: SMALLINT ID_FASCIA_ETA: TINYINT CENTRALE_TELEFONICA: varchar(100) ID_DATA_OSS: smalldatetime FASCIA_ETA: varchar(10) CODICE_IDBRE: varchar(15) ID_GESTORE: SMALLINT ESTREMO_INF: TINYINT LONGDISTANCE: varchar(2) ID_FASCIA_ETA: TINYINT ESTREMO_SUP: TINYINT COPERTURA_WS: varchar(2) DATA_HHMM_CONTATTO: smalldatetime CENTRALE_ADSL_SA: varchar(2) ID_MOT_NON_ADES_ALTR: TINYINT TIPO_APPARATO: varchar(50) ID_MOT_NONADES_NOTE: int DMA_DC15_GESTORI INDIRIZZO_DEL_CLI_INPUT: varchar(200) ID_ESITO_CCALL: SMALLINT COD_PROVINCIA: varchar(3) ID_GESTORE: SMALLINT D_DMA_DCGS_CODICI_GEST_SIOPE COMUNE: varchar(100) PROVINCIA: varchar(100) COD_COMUNE: varchar(3) GESTORE: varchar(100) REGIONE: varchar(50) COD_REGIONE: varchar(2) CAP: varchar(5) ID_OPERATORE_VENDITA: int NUM_LINEE: TINYINT ID_OPERATORE_CCALL: int DMA_DC00_TEMPO FAX: varchar(15) ID_MOT_RIFIUTO_NOTE: int ID_TEMPO: SMALLINT D_DMA_DAEN_ANAGRAFICA_ENTE COD_CLIENTE: varchar(20) COD_REGIONE: varchar(2) ANNO: SMALLINT COD_PROVINCIA: varchar(3) MESE: TINYINT COD_COMUNE: varchar(3) GIORNO: TINYINT DATA: smalldatetime DMA_DC04_ESITO_CCALL ORA: TINYINT ID_ESITO_CCALL: SMALLINT FESTIVO: bit ESITO_COURTESY_CALL: varchar(20) MOTIVO_RIFIUTO: varchar(80) COD_ESITO_CCAL: varchar(10) DMA_DC18_REGIONI D_DMA_DDCT_DATA_CONT_SIOPE D_DMA_FMUE_MOV_USCITE_ENTRATE DMA_DC14_TERRITORIO COD_REGIONE: varchar(2) DMA_DC05_MOT_RIFIUTO_NOTE COD_PROVINCIA: varchar(3) ID_MOT_RIFIUTO_NOTE: int REGIONE: varchar(50) COD_COMUNE: varchar(3) RIPARTIZIONE: varchar(30) MOTIVO_RIFIUTO_NOTE: varchar(2000) COMUNE: varchar(100) COD_RIPARTIZ: varchar(1) PROVINCIA: varchar(100) DMA_DC03_ESITO_CONTATTO REGIONE: varchar(100) ID_ESITO: SMALLINT RIPARTIZIONE: varchar(20) CODICE_REGIONE: varchar(2) UTILITA: varchar(10) CODICE_RIPART: varchar(1) ESITO: varchar(20) MOTIVO_ESITO: varchar(80) COD_ESITO_DEF: varchar(2) ESITO_DEFINITIVO: varchar(20) D_DMA_DBTE_BANCA_TESORIERA DMA_DC16_PROVINCE DMA_DC10_MOT_NONADES_NOTE COD_PROVINCIA: varchar(3) ID_MOT_NONADES_NOTE: int PROVINCIA: varchar(100) MOT_NONADES_NOTE: varchar(2000) COD_REGIONE: varchar(2) DMA_DC06_MOT_NONADES_ALTRO ID_MOT_NON_ADES_ALTR: TINYINT MOTIVO_NON_ADESIONE_ALTR: varchar(50) 8 8 Twinning Project “Improving data quality in public accounts” 8
  • 9. Tools Examples of tools for data management and Business Intelligence (opensource applications) Google refine http://code.google.com/p/google-refine/ Business Intelligence opensource tools: - http://www.pentaho.com/ - http://www.jaspersoft.com/ - http://www.palo.net/ Free software with fee for support 9 Twinning Project “Improving data quality in public accounts” 9
  • 10. Visualization techniques Visualization techniques (cartography, advanced visualization tools) Mindmaps Displaying news Displaying data Displaying connections Displaying websites Articles & resources Tools and services Tableau http://www.tableausoftware.com/public/community CACS http://www.cacs.org/post/index 10 Twinning Project “Improving data quality in public accounts” 10
  • 11. Visualization techniques Infographics http://pinterest.com/rtkrum/cool-infographics- gallery/ Visualization tools: http://datavisualization.ch/tools/ IBM Many Eyes http://www- 958.ibm.com/software/data/cognos/manyeyes/ Even on social network http://tweettopicexplorer.neoformix.com/#n=internazionale New visualizations: http://hint.fm/wind/ 11 Twinning Project “Improving data quality in public accounts” 11
  • 12. Visualization techniques Google Public Data Explorer: a simple way to start presenting data using advanced visualization techniques is Google Public Data Explorer (http://www.google.com/publicdata/home), a tool by which every organization can show his data on the Web so that users can find, explore, and share it. Two steps available for using GPDE: 1 - MoF can start testing the tool uploading datasets for visualization and exploration by privileged users 2 – in a second phase MoF can agree with Google for a formal insertion of his data in the Dataset Directory http://www.google.com/publicdata/directory Many organizations have chosen this way of publishing (often as additional way to their website), between them WorldBank, IMF, OECD, Eurostat etc. 12 Twinning Project “Improving data quality in public accounts” 12
  • 13. Visualization techniques VIDI VIDI suite is a set of Drupal (an open CMS) modules designed to enable the creation of visual data displays. Using VIDI tools you can display changes in data values over time, relate data in various ways to geographical maps, or display static datasets through different types of charts. You can use Dataviz website to create visual data displays Two ways to use it: 1. You can use VIDI on the website http://www.dataviz.org loading your data, choosing between available visualizations and storing your visualization 2. Download VIDI modules and install them in your Drupal webiste, then import your datasets and prepare data displays see http://www.patchworknation.org/ 13 Twinning Project “Improving data quality in public accounts” 13
  • 14. Visualization techniques Future: HTML5 – new standard for the Web See some show: http://www.apple.com/html5/ Some effect from http://slides.html5rocks.com 14 Twinning Project “Improving data quality in public accounts” 14
  • 15. Open Data Open Data: - data freely available to everyone - elementary (raw) data - to use and republish - without restrictions from copyrights or patents Best practice: World Bank http://data.worldbank.org/ Data: by country or by topic or by indicator (1000+) All indicators available in table, map, graph and downloadable as xls and xml On the WB website also modules to directly access WB data from Stata and “R” statistical tools 15 Twinning Project “Improving data quality in public accounts” 15
  • 16. Open Data Tim Berners-Lee: Linked Data associated with gold stars, like the ones you got in school. 1 - make your stuff available on the web (whatever format) 2 - make it available as structured data (e.g. excel instead of image scan) 3 - non-proprietary format (e.g. csv not xls) 4 - use URLs to identify things, so that people can point at your stuff 5 - link your data to other people’s data to provide context 16 Twinning Project “Improving data quality in public accounts” 16
  • 17. Linked Data 17 Twinning Project “Improving data quality in public accounts” 17
  • 18. Open Data tools: CKAN CKAN stands for Comprehensive Knowledge Archive Network Developed by OKFN Open Knowledge Foundation Network Open source package that make data accessible – by providing tools to streamline publishing, sharing, finding and using data. CKAN is aimed at data publishers (national and regional governments, companies and organizations) wanting to make their data open and available Used by many central (dk, no, uk) and local governments Features: Publish & Find Datasets (import, keywords, versioning) Store & Manage Data (Raw data, metadata, statistics, geo-) Engage with users & Others (Community Mgmt) Customize & Extend (APIs, extensions, opensource) 18 Twinning Project “Improving data quality in public accounts” 18
  • 19. Open Data tools: data.gov / Drupal Drupal is a CMS (Content Management System) opensource often used in Open Data projects Data.gov code released as OSS (a modified Drupal version) used also for India → Open Government Platform Drupal OpenData working group http://groups.drupal.org/opendata-working-group Data Journalism: http://www.guardian.co.uk/world/datablog/2010/feb/01/united- nations-population-world-data 19 Twinning Project “Improving data quality in public accounts” 19