Vibha Padiyar is seeking new opportunities to further develop her technical and leadership skills. She has over 4 years of experience in backup, restore, HP-UX, Oracle, Linux, and Informatica technologies. Currently working as an IT Analyst at Hewlett Packard, she is proficient in IT governance tools, HP Data Protector, incident management, change management, and ITIL processes. She holds an ITIL V3 Foundation certification and degrees in computer science and engineering.
1. Vibha Padiyar
Mobile: +91 9164614606
E-Mail: Vibha.padiyar@gmail.com
To hone up my technical & leadership skills which would reinvent myself in a dynamic concern to
excel in this technologically changing world and be a great asset to the acquainted firm enabling all
round growth
CAREER OVERVIEWCAREER OVERVIEW
A competent professional with 4.10 years of experience in backup, restore, HPUX, Oracle, Linux,
informatica and SAP technologies.
Currently employed with Hewlett Packard(HP) as a IT analyst
Well versed with IT Governance Tools, HP data protector tool, Incident Management, Change and
Release Management ITIL Process.
ITIL V3 Foundation Certified.
Java certified from HCL technologies.
Driven by new challenges & desires to be successful in all endeavours.
Understanding user requirements and translating those to High Level Scenarios and detailed test
cases.
PROFESSIONAL EXPERIENCEPROFESSIONAL EXPERIENCE
Current Org Hewlett Packard Global Soft Ltd – Bangalore, India
Designation IT Operations Analyst
Client Hewlett Packard – Internal/External applications
Period October 2010 - till date
Location Bangalore
Applications 64 applications under finance divided as mission critical, entity essential and
normal based on their criticality performing Service operations to support HP’s business worldwide
under ITIL V3 model
Role L3 Application/Production Support & L2 Unix/Linux/ Backup
Technical Skills
Operating Systems : UNIX, Linux
Databases : Oracle 10g, Informatica
Process : ITIL, Incident Management, Change, Knowledge and Release Management,
Tools : Data protector,Toad, SQL*Plus, Tidal
Functional Skills
Redefining the templates used for different work products/deliverables.
2. Understanding business process, study and analyse workflow to design and suggest enhancements.
Building Standard Operating Procedures for Support Models.
Responsibilities
Production monitoring - Involving proactive health checks in tidal job schedulers, application
URL’s, Data loads, Performance checks, configuring proper BSM/Site scope alerts, creating mail
alerts etc …
Incident Management – monitoring incident queue in HPSM and working on incidents based
on their criticality
Change Management – Involved in various stages of CM like design, implementation,
validation in monthly updates/break fixes/emergency fixes/enhancement/patch updates/S2S
failover rehearsals
Escalation Management – Active participation as L3 support in escalations and providing fixes
and root cause analysis in down/poor performance/Data timeliness issues
Problem Management – Coordinate with business super users and address recurrent issues
and create PM tickets collaborating with Development team for root cause analysis and fixing
on permanent basis
EDUCATION QUALIFICATIONEDUCATION QUALIFICATION
EXAMINATIONEXAMINATION UNIVERSITYUNIVERSITY YEAR OF PASSINGYEAR OF PASSING PERCENTAGEPERCENTAGE
BE( Computer Science and
Engineering )
Visveswaraya Technological
University June-2010 67.43%
12th
Grade
( PCMS-Statistics)
Karnataka Pre-University Board
( PUC) March-2006 85.67%
10th
Grade Karnataka State Board
( SSLC) April 2004 81.44%
PERSONAL DETAILSPERSONAL DETAILS
Date of Birth : 06th
November 1988
Address : #102,Vanadana Ellite, jakkasandra koramangala 1st
block
Languages Known : English, Hindi, Kannada, Konkani
Hobbies : Reading, Browsing,
3. I hereby declare that the above written particulars are true to the best of my knowledge and belief
Vibha Padiyar
Mobile: +91 9164614606
E-Mail: Vibha.padiyar@gmail.com
