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Six Reasons Why Performance
Management Initiatives Fail
Why Do Performance Initiatives Fail?




FREE Performance Management Kit at www.performance-success.com
1. Lack of Framework

               Lifecycle Performance Framework




  FREE Performance Management Kit at www.performance-success.com
2. Failure to Adopt Best Practices

           Lifecycle Performance Management Best Practices
                      Defining Phase                                    Planning Phase
                                                         8. Employee Acceptance Management
      1.   Organizational Goals and Mission Management   9. Performance Management Planning
      2.   Performance Scope Management                  10. More Time Spent Planning vs Implementing
      3.   Performance Team Development                  11.Leadership Management
      4.   Vendor Performance Management                 12. Employee Training
      5.   Vendor Standardization                        13. Staff Motivation
      6.   Organizational Stability                      14.Automated Asset Management
      7.   IT Cost Management                            15.Systems Scalability
                                                         16.Capacity Management
                                                         17.Enterprise Policy Management
                    Executing Phase                      18.IS Training


      19.Employee Performance Management
                                                                      Monitoring Phase
      20. Information Systems Performance Management     29. Quality Management
      21. Process Management                             30. Performance Data Management
      22.Data Integration Management                     31. Business Intelligence Management
      23.Performance Metrics Management
      24.Performance Alignment Management
      25.Cross-functional Process Management
                                                                       Reporting Phase
      26.Systems Management                              32.   Project Performance Management
      27.Change Management                               33.   Scorecard / Dashboard Development
      28.Procurement Management                          34.   Customer Satisfaction Management
                                                         35.   Service Level Tracking Management
   FREE Performance Management Kit at www.performance-success.com
2. Failure to Adopt Best Practices (con’t)

    The Organizational Performance & Best Practices Analysis

• 35 best practices, 280 processes

• Performance Index Scoring

• Feasibility Analysis

• Impact Value Analysis

• Customized step-by-step roadmap
  for immediate performance
  improvements

• Strengths, weaknesses, and cost
  savings
    FREE Performance Management Kit at www.performance-success.com
3. Ineffective measurements/metrics
      Organizational Performance and Best Practices Analysis

 • Measures how well your organization executes best practices

 •    Rates your existing performance metrics in the following areas:
                •Definition
                •Effectiveness
                •Accessibility
                •Mission Alignment
                •Decision Making

 • Includes templates for developing and storing metrics and reports

     FREE Performance Management Kit at www.performance-success.com
4. Lack of buy-in from key stakeholders


 • Customers, employees, vendors, senior and executive
   management

 • Several best practices address stakeholder buy-in:
    • Staff motivation
    • Employee acceptance management
    • Leadership development
    • Employee performance management
    • Organizational stability
    • Customer satisfaction management

   FREE Performance Management Kit at www.performance-success.com
5. Poor Planning / Follow Up

   • The Lifecycle Performance Framework drives
     continuous improvement through effective planning

   • The Planning Phase contains 11 best practices (88
     processes)

   • 13 planning phase templates

   • The custom Best Practice Roadmap provides your
     critical path and an easy, logical method for you to
     map out your own next steps as growth and change
     affect your business
   FREE Performance Management Kit at www.performance-success.com
6. Insufficient Use of
Business Intelligence Tools
  • Business Intelligence Management is one of the Lifecycle
    Performance Management best practices

  • The Lifecycle Performance Analysis evaluates you on
    eight processes necessary to manage your Business
    Intelligence

  • The Lifecycle Performance Management Guide explains
    how to choose the right tools for your specific
    organization

  • Business Intelligence tools guide provides a comparison
     of the top business intelligence tools
   FREE Performance Management Kit at www.performance-success.com

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Performance Management Pitfalls

  • 1. Six Reasons Why Performance Management Initiatives Fail
  • 2. Why Do Performance Initiatives Fail? FREE Performance Management Kit at www.performance-success.com
  • 3. 1. Lack of Framework Lifecycle Performance Framework FREE Performance Management Kit at www.performance-success.com
  • 4. 2. Failure to Adopt Best Practices Lifecycle Performance Management Best Practices Defining Phase Planning Phase 8. Employee Acceptance Management 1. Organizational Goals and Mission Management 9. Performance Management Planning 2. Performance Scope Management 10. More Time Spent Planning vs Implementing 3. Performance Team Development 11.Leadership Management 4. Vendor Performance Management 12. Employee Training 5. Vendor Standardization 13. Staff Motivation 6. Organizational Stability 14.Automated Asset Management 7. IT Cost Management 15.Systems Scalability 16.Capacity Management 17.Enterprise Policy Management Executing Phase 18.IS Training 19.Employee Performance Management Monitoring Phase 20. Information Systems Performance Management 29. Quality Management 21. Process Management 30. Performance Data Management 22.Data Integration Management 31. Business Intelligence Management 23.Performance Metrics Management 24.Performance Alignment Management 25.Cross-functional Process Management Reporting Phase 26.Systems Management 32. Project Performance Management 27.Change Management 33. Scorecard / Dashboard Development 28.Procurement Management 34. Customer Satisfaction Management 35. Service Level Tracking Management FREE Performance Management Kit at www.performance-success.com
  • 5. 2. Failure to Adopt Best Practices (con’t) The Organizational Performance & Best Practices Analysis • 35 best practices, 280 processes • Performance Index Scoring • Feasibility Analysis • Impact Value Analysis • Customized step-by-step roadmap for immediate performance improvements • Strengths, weaknesses, and cost savings FREE Performance Management Kit at www.performance-success.com
  • 6. 3. Ineffective measurements/metrics Organizational Performance and Best Practices Analysis • Measures how well your organization executes best practices • Rates your existing performance metrics in the following areas: •Definition •Effectiveness •Accessibility •Mission Alignment •Decision Making • Includes templates for developing and storing metrics and reports FREE Performance Management Kit at www.performance-success.com
  • 7. 4. Lack of buy-in from key stakeholders • Customers, employees, vendors, senior and executive management • Several best practices address stakeholder buy-in: • Staff motivation • Employee acceptance management • Leadership development • Employee performance management • Organizational stability • Customer satisfaction management FREE Performance Management Kit at www.performance-success.com
  • 8. 5. Poor Planning / Follow Up • The Lifecycle Performance Framework drives continuous improvement through effective planning • The Planning Phase contains 11 best practices (88 processes) • 13 planning phase templates • The custom Best Practice Roadmap provides your critical path and an easy, logical method for you to map out your own next steps as growth and change affect your business FREE Performance Management Kit at www.performance-success.com
  • 9. 6. Insufficient Use of Business Intelligence Tools • Business Intelligence Management is one of the Lifecycle Performance Management best practices • The Lifecycle Performance Analysis evaluates you on eight processes necessary to manage your Business Intelligence • The Lifecycle Performance Management Guide explains how to choose the right tools for your specific organization • Business Intelligence tools guide provides a comparison of the top business intelligence tools FREE Performance Management Kit at www.performance-success.com