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Innovating Evaluation in Philanthropy


             Victor Kuo, Ph.D.
                     AEA
                Orlando, Florida
               November 14, 2009
Innovation

• A new way of doing something. Incremental or radical change in
    thinking, products, process, or organization.

• A new good or product, method, market, source, organization or
    industry.

• Social entrepreneur: one who has created and leads an organization
    aimed at creating large scale, lasting, systemic change through the
    introduction of new ideas, methodologies, and attitudes.




1
A Brief History
     Evaluation’s presence in philanthropy has a history marked by
     laws, formalized associations, and publications.

                                                                                                          2007:
                                                                                                          Critical Impact Awards
                                                                                                          Council of Foundations

                    1973:
                                                      1996:                      1998:
Brim’s essay on evaluation
                              Measuring Program Outcomes:                        Evaluation Handbook
 Russell Sage Foundation
                                       A Practical Approach                      Kellogg Foundation
                                                United Way

                             RESEARCH                  RESPONSIBILITY              RETURNS                  RATINGS
         1969:                1986:
                                                              1993:                     2002:
Tax Reform Act                American
                                                              Government Performance    Grantmakers for
                              Evaluation
                                                              & Results Act             Effective Organizations
                   1974:      Association
                  MDRC
          Ford Foundation




 2
Cleveland School Survey – 1917
    The Cleveland Foundation




                                       Logic Model Guide - 1998
                                            W.K. Kellogg




                   Kids Count - 1997                              Impact Framework - 2003
                    Annie E. Casey                                 Robert Wood Johnson


3
Social Return on Investment
                                        Roberts Enterprise Development Fund

    Grantee Perception Report - 2001
    Center for Effective Philanthropy




     Mission Related Investing - 1997        Mission Driven Investing - 2007
          F.B. Heron Foundation                 W.K. Kellogg Foundation




4
Charity Navigator - 2001
    GuideStar - 1994




                       Great Nonprofits - 2007



5
Evaluands, Products, and Structures
•   The Evaluand
     – a project, organization, sector, system
     – a grant, cluster/initiative, program area, foundation
     – strategies: advocacy to organizational effectiveness
     – program outcomes, implementation, interactions with funders
•   Products
     – reports, dashboards, ratings on internet, the process itself
•   Evaluation structures
     – organizational charts
     – titles


6
Future Possibilities
•   Technology & Data Systems
     – Making data or opinions more transparent…risks?
     – Facilitating the tracking and linking of data
     – Example: educational (access, delivery, instruction, assessment)

•   Globalization of Philanthropy
     – Emerging regions

•   Utilization of Evaluation for Social Change
     – Social networks: acquisition, engagement, and use of research
     – Social media


7
Questions
•   What innovations can aid collection of meaningful data
    on program outcomes? Aid analysis? Facilitate
    communications and use?

•   What products, processes, and structures will emerging
    philanthropic markets adopt?

•   Does the world care about the performance of
    foundations? Really?



8
REFERENCES:
    Annie E. Casey Foundation. (1997). Kids Count. Baltimore, MD:              Patrizi, P. & McMullan, B. (1998). Evaluation in Foundations: the
    author.                                                                    Unrealized Potential. Battle Creek, MI: W.K. Kellogg Foundation.
    Atsmon, Y., Ding. J., Dixit, V., St. Maurice, I. & Suessmith-Dickerhoff,   Plantz, M. C., Greenway, M. T., & Hendricks, M. (1997). Outcome
    C. (2009). The Coming of Age: China’s New Class of Wealthy                 measurement: Showing results in the nonprofit sector. New
    Consumers. McKinsey & Co.                                                  Directions for Evaluation 75, 15-30.
    Ayres, L. (1917). Cleveland Education Survey, The Cleveland                Porter, M. E. & Kramer, M. R. (1999). Philanthropy’s new agenda:
    School Survey. Cleveland, OH: The Cleveland Foundation.                    Creating value. Harvard Business Review, 121-130.
    Carmen, J. G. & Fredericks, K. A. (Eds.) (2008). Nonprofits and            REDF Roberts Enterprise Development Fund. (2001). SROI
    Evaluation. New Directions for Evaluation, 119.                            Methodology: A Social Return on Investment, Analyzing the Value of
    Chelimsky, E. (2001). What evaluation could do to support                  Social Purpose Enterprise Within A Social Return on Investment
    foundations: A framework with nine component parts. American               Framework. San Francisco: The Roberts Foundation.
    Journal of Evaluation 22(1), 13-28.                                        Sanders, J. R. (1997). Cluster evaluation. In E. Chelimsky & W. R.
    Chen, M. Y. (2006). Developing China's Nonprofit Sector. McKinsey          Shadish (Eds.), Evaluation for the 21st Century. Thousand Oaks, CA:
    & Co.                                                                      Sage.

    DeVita, C. M. (2005). How Are We Doing? One Foundation’s Efforts           Singapore Economic Development Board (2009). Singapore – The
    to Gauge Its Effectiveness. New York: The Wallace Foundation.              Base for International Non-Profit Organisations to Serve Asia’s
                                                                               Needs: Factsheet 2009. Singapore: author.
    Godeke, S. & Bauer, D. (2008). Philanthropy’s New Passing Gear:
    Mission-Related Investing. New York: Rockefeller Philanthropy              Snow, P. E. & Baxter, L. W. (2002). Framing the big picture: Cluster
    Advisors.                                                                  reviews. Returning Results. Philadelphia, PA: Pew Trusts.

    GrantCraft (n.d.). Evaluation Technique Series: Getting Past the           United Way of America. (1996). Measuring Program Outcomes: A
    Jargon. New York: The Ford Foundation.                                     Practical Approach. Alexandria, VA: United Way of America.

    Kramer, M. R. (2005) Measuring Innovation: Evaluation in the Field         Valente, T. W. (1995). Network Models of the Diffusion of
    of Social Entrepreneurship. Boston: Foundation Strategy Group,             Innovations. Creskill, NJ: Hampton Press, Inc.
    LLC.                                                                       W. K. Kellogg Foundation. (1998). W. K. Kellogg Foundation
    Kramer, M., Graves, R., Hirschorn, J. & Fiske, L. (2007). From Insight     Evaluation Handbook. Battle Creek, MI: W. K. Kellogg Foundation.
    to Action: New Directions in Foundation Evaluation. Boston, MA:            W. K. Kellogg Foundation. (1998). Logic Model Development Guide.
    FSG Social Impact Advisors.                                                Battle Creek, MI: W. K. Kellogg Foundation.
    Lavizzo-Mourey, R. (2004). Perspective. IN Braverman, M. T.,               Wasserman, S., & Faust, K. (1994). Social Network Analysis:
    Constantine, N. A. & Slater, J. K. (eds.). Foundations and Evaluation:     Methods and Applications. Cambridge, U.K.: Cambridge University
    Contexts and Practices for Effective Philanthropy. San Francisco:          Press.
    Jossey-Bass.
                                                                               Wilhelm, I. (2007). Philanthropy’s New Frontier. Chronicle of
    Nutley, S. M., Isabel, W. & Davies, H. T. (2007). Using Evidence:          Philanthropy, September 20, 2007.
    How Research Can Inform Public Services. Bristol, U.K.: The Policy
    Press.                                                                     Weiss, C. H. (1998). Have we learned anything new about the use of
                                                                               evaluation? American Journal of Evaluation, 19(1), 21-32.
    Patrizi, P. (2006). The Evaluation Conversation: A Path to Impact for
    Foundation Boards and Executives. New York: Foundation Center.             Woodwell, W. H. (2005). Evaluation As A Pathway to Learning:
                                                                               Current Topics in Evaluation for Grantmakers. Washington, D.C.:
                                                                               Grantmakers for Effective Organizations.




9

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Innovating Evaluation in Philanthropy

  • 1. Innovating Evaluation in Philanthropy Victor Kuo, Ph.D. AEA Orlando, Florida November 14, 2009
  • 2. Innovation • A new way of doing something. Incremental or radical change in thinking, products, process, or organization. • A new good or product, method, market, source, organization or industry. • Social entrepreneur: one who has created and leads an organization aimed at creating large scale, lasting, systemic change through the introduction of new ideas, methodologies, and attitudes. 1
  • 3. A Brief History Evaluation’s presence in philanthropy has a history marked by laws, formalized associations, and publications. 2007: Critical Impact Awards Council of Foundations 1973: 1996: 1998: Brim’s essay on evaluation Measuring Program Outcomes: Evaluation Handbook Russell Sage Foundation A Practical Approach Kellogg Foundation United Way RESEARCH RESPONSIBILITY RETURNS RATINGS 1969: 1986: 1993: 2002: Tax Reform Act American Government Performance Grantmakers for Evaluation & Results Act Effective Organizations 1974: Association MDRC Ford Foundation 2
  • 4. Cleveland School Survey – 1917 The Cleveland Foundation Logic Model Guide - 1998 W.K. Kellogg Kids Count - 1997 Impact Framework - 2003 Annie E. Casey Robert Wood Johnson 3
  • 5. Social Return on Investment Roberts Enterprise Development Fund Grantee Perception Report - 2001 Center for Effective Philanthropy Mission Related Investing - 1997 Mission Driven Investing - 2007 F.B. Heron Foundation W.K. Kellogg Foundation 4
  • 6. Charity Navigator - 2001 GuideStar - 1994 Great Nonprofits - 2007 5
  • 7. Evaluands, Products, and Structures • The Evaluand – a project, organization, sector, system – a grant, cluster/initiative, program area, foundation – strategies: advocacy to organizational effectiveness – program outcomes, implementation, interactions with funders • Products – reports, dashboards, ratings on internet, the process itself • Evaluation structures – organizational charts – titles 6
  • 8. Future Possibilities • Technology & Data Systems – Making data or opinions more transparent…risks? – Facilitating the tracking and linking of data – Example: educational (access, delivery, instruction, assessment) • Globalization of Philanthropy – Emerging regions • Utilization of Evaluation for Social Change – Social networks: acquisition, engagement, and use of research – Social media 7
  • 9. Questions • What innovations can aid collection of meaningful data on program outcomes? Aid analysis? Facilitate communications and use? • What products, processes, and structures will emerging philanthropic markets adopt? • Does the world care about the performance of foundations? Really? 8
  • 10. REFERENCES: Annie E. Casey Foundation. (1997). Kids Count. Baltimore, MD: Patrizi, P. & McMullan, B. (1998). Evaluation in Foundations: the author. Unrealized Potential. Battle Creek, MI: W.K. Kellogg Foundation. Atsmon, Y., Ding. J., Dixit, V., St. Maurice, I. & Suessmith-Dickerhoff, Plantz, M. C., Greenway, M. T., & Hendricks, M. (1997). Outcome C. (2009). The Coming of Age: China’s New Class of Wealthy measurement: Showing results in the nonprofit sector. New Consumers. McKinsey & Co. Directions for Evaluation 75, 15-30. Ayres, L. (1917). Cleveland Education Survey, The Cleveland Porter, M. E. & Kramer, M. R. (1999). Philanthropy’s new agenda: School Survey. Cleveland, OH: The Cleveland Foundation. Creating value. Harvard Business Review, 121-130. Carmen, J. G. & Fredericks, K. A. (Eds.) (2008). Nonprofits and REDF Roberts Enterprise Development Fund. (2001). SROI Evaluation. New Directions for Evaluation, 119. Methodology: A Social Return on Investment, Analyzing the Value of Chelimsky, E. (2001). What evaluation could do to support Social Purpose Enterprise Within A Social Return on Investment foundations: A framework with nine component parts. American Framework. San Francisco: The Roberts Foundation. Journal of Evaluation 22(1), 13-28. Sanders, J. R. (1997). Cluster evaluation. In E. Chelimsky & W. R. Chen, M. Y. (2006). Developing China's Nonprofit Sector. McKinsey Shadish (Eds.), Evaluation for the 21st Century. Thousand Oaks, CA: & Co. Sage. DeVita, C. M. (2005). How Are We Doing? One Foundation’s Efforts Singapore Economic Development Board (2009). Singapore – The to Gauge Its Effectiveness. New York: The Wallace Foundation. Base for International Non-Profit Organisations to Serve Asia’s Needs: Factsheet 2009. Singapore: author. Godeke, S. & Bauer, D. (2008). Philanthropy’s New Passing Gear: Mission-Related Investing. New York: Rockefeller Philanthropy Snow, P. E. & Baxter, L. W. (2002). Framing the big picture: Cluster Advisors. reviews. Returning Results. Philadelphia, PA: Pew Trusts. GrantCraft (n.d.). Evaluation Technique Series: Getting Past the United Way of America. (1996). Measuring Program Outcomes: A Jargon. New York: The Ford Foundation. Practical Approach. Alexandria, VA: United Way of America. Kramer, M. R. (2005) Measuring Innovation: Evaluation in the Field Valente, T. W. (1995). Network Models of the Diffusion of of Social Entrepreneurship. Boston: Foundation Strategy Group, Innovations. Creskill, NJ: Hampton Press, Inc. LLC. W. K. Kellogg Foundation. (1998). W. K. Kellogg Foundation Kramer, M., Graves, R., Hirschorn, J. & Fiske, L. (2007). From Insight Evaluation Handbook. Battle Creek, MI: W. K. Kellogg Foundation. to Action: New Directions in Foundation Evaluation. Boston, MA: W. K. Kellogg Foundation. (1998). Logic Model Development Guide. FSG Social Impact Advisors. Battle Creek, MI: W. K. Kellogg Foundation. Lavizzo-Mourey, R. (2004). Perspective. IN Braverman, M. T., Wasserman, S., & Faust, K. (1994). Social Network Analysis: Constantine, N. A. & Slater, J. K. (eds.). Foundations and Evaluation: Methods and Applications. Cambridge, U.K.: Cambridge University Contexts and Practices for Effective Philanthropy. San Francisco: Press. Jossey-Bass. Wilhelm, I. (2007). Philanthropy’s New Frontier. Chronicle of Nutley, S. M., Isabel, W. & Davies, H. T. (2007). Using Evidence: Philanthropy, September 20, 2007. How Research Can Inform Public Services. Bristol, U.K.: The Policy Press. Weiss, C. H. (1998). Have we learned anything new about the use of evaluation? American Journal of Evaluation, 19(1), 21-32. Patrizi, P. (2006). The Evaluation Conversation: A Path to Impact for Foundation Boards and Executives. New York: Foundation Center. Woodwell, W. H. (2005). Evaluation As A Pathway to Learning: Current Topics in Evaluation for Grantmakers. Washington, D.C.: Grantmakers for Effective Organizations. 9