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Social Media
          What’s in it for
         B2B Marketeers


       Presented by:
     Shimon Ben Ayoun
             &
       Ingrid Archer


       www.spotONvision.com




                                                         1
What is Social Media

“It’s media (content that is published) with a social component
(anyone can add to it).”


Like a business cocktail reception, but without   constraints of
time & space

Social Media Marketing is the practice of using these media to
improve marketing effectiveness.




                                                                   2
Types of Social Media




 Publish     Share



      Network




                        3
Social Media - Publish
Everyone can publish anything for everyone

•   Blogs
•   Online Videos
•   Micro Blogs
•   Wikis
•   Internet Forums
•   Podcasts
•   Pictures
•   Presentations




                                               4
Social Media - Share
    Everyone can promote anything to everyone


•    Social Network Aggregation
•    Social Bookmarking
•    Social News
•    Opinion Sites
•    Public generated news




                                                5
Social Media - Network
    Everyone can connect with everyone from anywhere


•     Personal
•     Professional
•     Hybrid
•     Music
•     Gaming




                                                       6
Do you know that in the Netherlands:


- 68% of internet users read blogs,   review sites, etc.

- 62% of internet users has at least one social   network profile

- 46% of internet users share   photos online

- 38% of internet users share   video content online




                                                                    7
Increasing Spend on Social Media Marketing




                                             8
What’s driving social media & why is
        it growing so fast?

Emotional need/desire to be heard

Desire to connect with one another

Need to create and make change

Evangelize for the things and people we love

Quest for authenticity

Ease of Use / Low Barriers to Entry

Better, Faster, Cheaper




                                               9
Why is Social Media so Important

Social Media helps with SEO (traffic, links, Tagging and bookmarking)

Social Media is permission centric

The conversation has already started

Build relationship and trust with your customers (and prospects)




                                                                        10
People Say That Everything is Changing...

   Marketing

   Brands

   People

   Behavior

   Technology




                                            11
People use more Social Media but are they using it
              more for Business?
              Publish a blog
              Publish your own Web pages
 Creators     Upload video you created
              Upload audio/music you created
              Write articles or stories and post them


             Post ratings/reviews of products/services
             Comment on someone else’s blog
  Critics    Contribute to online forums
             Contribute to/edit articles in a wiki



              Use RSS feeds
Collectors    Add “tags” to Web pages or photos
              “Vote” for Web sites online



             Maintain profile on a social networking site
 Joiners     Visit social networking sites


             Read blogs
             Watch video from other users
Spectators   Listen to podcasts
             Read online forums
             Read customer ratings/reviews



Inactives    None of the above




                                                            12
The Effect of Social Media

        The old marketing model

            Brands+ Press + Industry




Buyer   Buyer        Buyer             Buyer   Buyer




                                                       13
The Effect of Social Media

                            The new marketing model

                                  Brands+ Press + Industry




           Buyer                       Buyer                 Buyer                     Buyer




   Buyer            Buyer             Buyer         Buyer             Buyer           Buyer




            Buyer             Buyer                           Buyer           Buyer
Buyer                                           Buyer




                                                                                               14
The B2B potential of Social Media


A Low cost, easy, fast and extremely effective way to:


   Conduct Research

   Improve Customer Service

   Raise your brand awareness




                                                         15
Four Things you should consider


1. Dip your toe in the water




                                                16
Four Things you should consider

2. Build list of sites, blogs, channels which are relevant to your business




                                      Where are
                                    my customers
                                     hanging out




                                                                              17
A Word (140 Characters) about Twitter

Hottest social medium right now

Doubling each month

Potentially a great B2B marketing tool

Potentially an enormous waste of time




                                          18
A Great Research Tool




                        19
A Great Customer Service Tool




                                20
A Great Waste of Time?




                         21
Four Things you should consider

3. Revisit Brand - is it well defined? is it accurate? is it consistent




                                                                          22
Four Things you should consider


4. Who should speak for your brand



      CEO

      Marketing/PR

      Sales

      Support

      Create a new role?




                                                  23
Summary

Technology evolves fast but the fundamentals of B2B marketing remain the same

Brand is more important than ever

Go ahead and experiment

It is all about people, so harness the power of your people




                                                                                24
To know more, please visit:
  www.spotonvision.com
           or
   Just contact us @:
Shimon Ben Ayoun
eMail: shimon@spotonvision.com
LinkedIn: http://www.linkedin.com/in/shimonbenayoun
Twitter: @shimonbenayoun

Ingrid Archer
eMail: ingrid@spotonvision.com
LinkedIn: http://www.linkedin.com/in/ingridarcher
Twitter: @ingridarcher




                                                      25

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Social media what's in it for b2 b marketing

  • 1. Sieu thi dien may Viet Long - www.vietlongplaza.com.vn Social Media What’s in it for B2B Marketeers Presented by: Shimon Ben Ayoun & Ingrid Archer www.spotONvision.com 1
  • 2. What is Social Media “It’s media (content that is published) with a social component (anyone can add to it).” Like a business cocktail reception, but without constraints of time & space Social Media Marketing is the practice of using these media to improve marketing effectiveness. 2
  • 3. Types of Social Media Publish Share Network 3
  • 4. Social Media - Publish Everyone can publish anything for everyone • Blogs • Online Videos • Micro Blogs • Wikis • Internet Forums • Podcasts • Pictures • Presentations 4
  • 5. Social Media - Share Everyone can promote anything to everyone • Social Network Aggregation • Social Bookmarking • Social News • Opinion Sites • Public generated news 5
  • 6. Social Media - Network Everyone can connect with everyone from anywhere • Personal • Professional • Hybrid • Music • Gaming 6
  • 7. Do you know that in the Netherlands: - 68% of internet users read blogs, review sites, etc. - 62% of internet users has at least one social network profile - 46% of internet users share photos online - 38% of internet users share video content online 7
  • 8. Increasing Spend on Social Media Marketing 8
  • 9. What’s driving social media & why is it growing so fast? Emotional need/desire to be heard Desire to connect with one another Need to create and make change Evangelize for the things and people we love Quest for authenticity Ease of Use / Low Barriers to Entry Better, Faster, Cheaper 9
  • 10. Why is Social Media so Important Social Media helps with SEO (traffic, links, Tagging and bookmarking) Social Media is permission centric The conversation has already started Build relationship and trust with your customers (and prospects) 10
  • 11. People Say That Everything is Changing... Marketing Brands People Behavior Technology 11
  • 12. People use more Social Media but are they using it more for Business? Publish a blog Publish your own Web pages Creators Upload video you created Upload audio/music you created Write articles or stories and post them Post ratings/reviews of products/services Comment on someone else’s blog Critics Contribute to online forums Contribute to/edit articles in a wiki Use RSS feeds Collectors Add “tags” to Web pages or photos “Vote” for Web sites online Maintain profile on a social networking site Joiners Visit social networking sites Read blogs Watch video from other users Spectators Listen to podcasts Read online forums Read customer ratings/reviews Inactives None of the above 12
  • 13. The Effect of Social Media The old marketing model Brands+ Press + Industry Buyer Buyer Buyer Buyer Buyer 13
  • 14. The Effect of Social Media The new marketing model Brands+ Press + Industry Buyer Buyer Buyer Buyer Buyer Buyer Buyer Buyer Buyer Buyer Buyer Buyer Buyer Buyer Buyer Buyer 14
  • 15. The B2B potential of Social Media A Low cost, easy, fast and extremely effective way to: Conduct Research Improve Customer Service Raise your brand awareness 15
  • 16. Four Things you should consider 1. Dip your toe in the water 16
  • 17. Four Things you should consider 2. Build list of sites, blogs, channels which are relevant to your business Where are my customers hanging out 17
  • 18. A Word (140 Characters) about Twitter Hottest social medium right now Doubling each month Potentially a great B2B marketing tool Potentially an enormous waste of time 18
  • 19. A Great Research Tool 19
  • 20. A Great Customer Service Tool 20
  • 21. A Great Waste of Time? 21
  • 22. Four Things you should consider 3. Revisit Brand - is it well defined? is it accurate? is it consistent 22
  • 23. Four Things you should consider 4. Who should speak for your brand CEO Marketing/PR Sales Support Create a new role? 23
  • 24. Summary Technology evolves fast but the fundamentals of B2B marketing remain the same Brand is more important than ever Go ahead and experiment It is all about people, so harness the power of your people 24
  • 25. To know more, please visit: www.spotonvision.com or Just contact us @: Shimon Ben Ayoun eMail: shimon@spotonvision.com LinkedIn: http://www.linkedin.com/in/shimonbenayoun Twitter: @shimonbenayoun Ingrid Archer eMail: ingrid@spotonvision.com LinkedIn: http://www.linkedin.com/in/ingridarcher Twitter: @ingridarcher 25